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This study aims to propose a hybrid technology evaluation process integrating the Decision Making Trial and Evaluation Laboratory (DEMATEL) technique and the analytic network process (ANP) with novel MCDM method for the organic light emitting diode (OLED) technology evaluation. The DEMATEL is used to detect and build the complex network relationship map (NRM) among dimensions/criteria. The ANP is employed to conduct the dependence and feedback among criteria and to decide the relative weights of the criteria by super‐matrix. The combination of DEMATEL technique and ANP with novel MCDM method is used to perform for constructing a technology evaluation structure.

This study proposes a hybrid approach integrating the DEMATEL and the ANP to construct a technology evaluation and decision‐making model for OLED. Taiwan is a research base in this study. This is for the purpose of offering an example as to how a technology firm or even a country can evaluate or position certain emerging technology in the process of resource investment decision‐making.

This study suggests a hybrid technology evaluation approach integrating the DEMATEL technique and the ANP approach. When policy makers and R&D planners design R&D programs in emerging technology fields, the authors' proposed model can help to assess whether it is worth investing in the expected technology or not, for all concerned. Besides, using Taiwan's OLED as an example, this study has generated a conclusion comprising several strategic suggestions and managerial implications.

The whole approach developed by this study can serve as a reference to construct an evaluation framework to evaluate other technology fields in order to propose some guidance for R&D planning or strategy making in the industry applied the aimed technology. The weights distributed to the prospects and the problems can also serve as a reference of whether the R&D investment in the new technology is worthwhile for all concerned. Future research can adopt the approach proposed in this study to evaluate the worth of R&D investment in other targeted technologies.

Taking into consideration external (technology acceptance factors, website service quality) as well as internal (specific holdup cost) factors, this paper aims to explore how internet customer satisfaction and loyalty can be associated with each other and how they are affected by these dynamics.

This study adopts structural equation modelling (SEM) as the main analytical tool. It investigates the shopping experiences of users of the major shopping websites of Taiwan.

The research results point to the following: first, customer e‐satisfaction will positively influence customer e‐loyalty directly; second, technology acceptance factors will positively influence customer e‐satisfaction and e‐loyalty directly; third, website service quality can positively influence customer e‐satisfaction and e‐loyalty directly; and fourth, specific holdup cost can positively influence customer e‐loyalty directly, but cannot positively influence customer e‐satisfaction directly.

This paper draws on the research results for implications for shopping website management and design, then suggests some ways to enhance performance for the website shopping industry.

This research explores perceptions of knowledge management processes held by managers and employees in a service industry. To date, empirical research on knowledge management in the service industry is sparse. This research seeks to examine absorptive capacity and its four capabilities of acquisition, assimilation, transformation and exploitation and their impact on effective knowledge management. All of these capabilities are strategies that enable external knowledge to be recognized, imported and integrated into, and further developed within the organization effectively. The research tests the relationships between absorptive capacity and effective knowledge management through analysis of quantitative data (n = 549) drawn from managers and employees in 35 residential aged care organizations in Western Australia. Responses were analysed using Partial Least Square-based Structural Equation Modelling. Additional analysis was conducted to assess if the job role (of manager or employee) and three industry context variables of profit motive, size of business and length of time the organization has been in business, impacted on the hypothesized relationships.

Structural model analysis examines the relationships between variables as hypothesized in the research framework. Analysis found that absorptive capacity and the four capabilities correlated significantly with effective knowledge management, with absorptive capacity explaining 56% of the total variability for effective knowledge management. Findings from this research also show that absorptive capacity and the four capabilities provide a useful framework for examining knowledge management in the service industry. Additionally, there were no significant differences in the perceptions held between managers and employees, nor between respondents in for-profit and not-for-profit organizations. Furthermore, the size of the organization and length of time the organization has been in business did not impact on absorptive capacity, the four capabilities and effective knowledge management.

The research considers implications for business in light of these findings. The role of managers in providing leadership across the knowledge management process was confirmed, as well as the importance of guiding routines and knowledge sharing throughout the organization. Further, the results indicate that within the participating organizations there are discernible differences in the way that some organizations manage their knowledge, compared to others. To achieve effective knowledge management, managers need to provide a supportive workplace culture, facilitate strong employee relationships, encourage employees to seek out new knowledge, continually engage in two-way communication with employees and provide up-to-date policies and procedures that guide employees in doing their work. The implementation of knowledge management strategies has also been shown in this research to enhance the delivery and quality of residential aged care.

Man has been seeking an ideal existence for a very long time. In this existence, justice, love, and peace are no longer words, but actual experiences. How ever, with the American preemptive invasion and occupation of Afghanistan and Iraq and the subsequent prisoner abuse, such an existence seems to be farther and farther away from reality. The purpose of this work is to stop this dangerous trend by promoting justice, love, and peace through a change of the paradigm that is inconsistent with justice, love, and peace. The strong paradigm that created the strong nation like the U.S. and the strong man like George W. Bush have been the culprit, rather than the contributor, of the above three universal ideals. Thus, rather than justice, love, and peace, the strong paradigm resulted in in justice, hatred, and violence. In order to remove these three and related evils, what the world needs in the beginning of the third millenium is the weak paradigm. Through the acceptance of the latter paradigm, the golden mean or middle paradigm can be formulated, which is a synergy of the weak and the strong paradigm. In order to understand properly the meaning of these paradigms, however, some digression appears necessary.

Branding in the labor market is an important issue due to the growing importance of brand. This study aimed to analyze the term of trust in the employee- and employer-based brand equity for gray-, blue-, and white-collar workers using bibliometric analysis. The study design included the formulation of three research questions. Bibliometric data comprised 205 employee-based brand equity publications and 40 employer-based brand equity publications from the Scopus database. The analysis involved quantitative measures such as the number of publications and citations as well as the frequency of source types, authors, and countries. VOSviewer software mapped the co-occurrence of keywords in employee- and employer-based brand equity publications. These mappings revealed eight clusters related to employee-based brand equity publications and four clusters in terms of employer-based brand equity publications. The issue of trust has been analyzed in publications on employee-based brand equity; no such studies have been noted for employer-based brand equity. Employee- and employer-based brand equity has not been analyzed for various collar workers.

This chapter focuses on the heterogeneous pathways (including marital and cohabiting union and parenting histories) through which people navigate their family life courses from adolescence through mid-life, and their implications for union dissolution in middle and later life. The analyses draw on data (retrospective, cross-sectional) from the 2011 and 2017 Canadian General Social Surveys. The study sample includes individuals aged 50 and over (n = 14,547) who were in a union at age 50. Sequence analyses are used to identify the most common family life course trajectories among these individuals from adolescence through midlife (ages 15–50). Logistic regression analyses then address the implications of these trajectories for union dissolution in middle and later life (ages 50+). The results reveal four main family trajectories that characterize the earlier years of the adult life course: married with children, cohabiting with children, single or cohabiting without children, and married without children. These family trajectories, together with their level of complexity, play an important role in relation to both marital and cohabiting union dissolution outcomes in later life.