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The purpose of this paper is to present how Mersey Care NHS Trust introduced a unique integrated leadership development and employee wellbeing programme from UK business psychologists, Robertson Cooper, to help it prepare for Foundation Trust equivalent (FTe) status. A priority for the Trust was to ensure that staff felt involved and supported throughout the restructure and felt good about coming to work and engaged by their roles.

Robertson Cooper designed a programme to integrate management and leadership development with work to assess and improve levels of employee engagement and wellbeing. It used its employee survey ASSET to measure the levels of psychological wellbeing, engagement and productivity of employees in Mersey Care NHS Trust and assess the impact of the change.

Using the results, individual employee action plans were designed to improve wellbeing and engagement, and inform managers about how to address staff priorities and become more effective leaders. Of the senior managers and clinicians who completed the evaluation, 83 percent agreed that the content of the development centres met their expectations.

The paper describes a concrete example of how Mersey Care NHS Trust is improving employee engagement by focusing on wellbeing.

Suggests that commitment and flexibility have often been identified as important outcomes of HRM practice. However, the relationships between different facets of employee commitment and flexibility have not been extensively studied, while most attention has been given to organizational and labour market flexibility rather than personal flexibility. Argues that flexible organizations require senior managers who display both personal and strategic flexibility. Points out that these qualities are likely to be positively associated with some forms of commitment rather than others, at a time when there is much discussion about employability and the changing nature of psychological contracts. Presents an evaluation of a major senior manager development programme in a UK National Health Service region which was designed to enhance organizational and personal flexibility. Puts forward evidence on its impact on various facets of employee commitment, using a longitudinal/control group research design.

Considers internal employability factors such as management skills, computer skills, communication and organizational skills. Covers external employability and salary factors such as geography, the economy and chosen industry. Introduces the occupational outlook handbook published by the Bureau of Labour statistics and its uses. Concludes that the calculation of your worth is time consuming but worthwhile when in a position of negotiation.

The purpose of this article attempts to portray the unique and complex role of library middle managers. This important and influential position can be a proving ground for new and old managers as libraries continue to evolve, adjust policies, introduce new services and meet the needs of their users. Circulation managers as influential middle managers are realistically depicted as busy, overwhelmed and isolated, but welcome the opportunity to provide leadership and enhance their professional development.

This viewpoint is solely based on the author's varied experiences and personal reflections as a circulation department head providing leadership alongside colleagues in a busy academic library.

Department heads as managers of circulation departments are pivotal positions in every library. Circulation heads performing as middle managers are responsible for a full range of administrative, managerial and organizational services. Circulation heads are well positioned as change agents simultaneously directing frontline staff members, policies and services while providing valuable insight to library administration. Yet, circulation managers experiencing constantly evolving responsibilities, are too often found to be caught in the middle negotiating inconsistencies. Successful circulation managers require an eclectic mix of essential skills initiating and deploying change, defining success, dealing with people, actively participating in professional development and providing leadership.

The study and research of library middle managers in public and academic libraries is practically nonexistent. As libraries increasingly create, adjust and reinvent library services, spaces and visions due to increasing digitization, in response to emerging online environments and new service models – middle managers and circulation librarians are excellent and proven pivots to negotiate and successfully implement this change.

As a crafted article written by a former head of a circulation department every staff member, student and librarian serving in access/borrowing/circulation departments should consult this article as required reading.

The voices of library middle managers are too often muted, not valued and rarely celebrated. This viewpoint article written in a conversational voice depicts circulation librarians as middle managers that bring value to all libraries and should be heard.

This paper depicts the opportunities and challenges faced by, as well as the skills and competencies required by librarians serving as circulation departments heads.