Diego Quiroz‐Onate and Mhairi Aitken
Corporate Social Responsibility (CSR) is talked about a great deal in contemporary academic as well as corporate and commercial circles. This paper argues that despite, or perhaps…
Abstract
Corporate Social Responsibility (CSR) is talked about a great deal in contemporary academic as well as corporate and commercial circles. This paper argues that despite, or perhaps because of, its fashionable status, CSR is an ill‐defined concept which has consequently been interpreted and implemented in numerous different, and even conflicting, ways. It is demonstrated that currently there is no clear and unanimous definition of what CSR is, or should be. Importantly this means that there are also no clear and unanimous guidelines of how companies or private organisations should adopt CSR. The paper contends that this problem is further amplified through the lack of one single mechanism to measure a firm’s CSR performance ‐ there currently exists a multitude of different tools and strategies which pertain to serve this purpose, however, the lack of consistency or consensus between these mechanisms means that it is impossible to draw valid comparisons between the data they provide. Further, it is noted that this lack of consistency not only makes it hard to measure or compare firm’s progress, but makes it difficult for firms to know how to comply with CSR, or what it is that they should be complying with. The paper therefore argues that there is a need to develop one single standardised mechanism for measuring CSR performance so as to eliminate the current confusion and uncertainty that exists. It is contended that through a clearer picture of what is required of firms it would no longer be necessary for them to spend time and resources defining or interpreting the concept of CSR, rather they could instead focus on making valuable progress towards meeting the goals of CSR. Finally, the paper suggests that international law, and in particular human rights law, provides a strong basis from which to develop the required single, standard mechanism for measuring CSR performance.
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In 1993, the Responsive College Unit (RCU), an independent educationalmarket research organization based in Blackburn, was commissioned by theEast Lancashire Training and…
Abstract
In 1993, the Responsive College Unit (RCU), an independent educational market research organization based in Blackburn, was commissioned by the East Lancashire Training and Enterprise Council (ELTEC) to evaluate the labour market experiences of graduates from Lancashire. Describes the survey which followed almost 6,500 graduates; 40 per cent of the entire graduate cohorts for the period 1991‐93 returned questionnaires. Suggests that the results shed new light on the plight of graduates seeking employment in the current recession and also identified important factors which determine the extent to which local economies like Lancashire are able to retain the skills of their most qualified young people. Describes the main findings from the research and identifies the picture that emerged of the current realities of the transition from higher education to work.
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Nuria Rodríguez-Priego and Maria Palazzo
This chapter describes the main issues in scientific literature related to industrial branding. First, we set the background focusing on industrial branding, followed by brand…
Abstract
This chapter describes the main issues in scientific literature related to industrial branding. First, we set the background focusing on industrial branding, followed by brand equity and measurement, and brand orientation in business markets. The second section relies on controversies and problems inherent in the gaps in theory and implementation of branding. The third section proposes several solutions and recommendations for academics and practitioners, followed by proposals for future research directions and conclusions. We also present a case study and several case questions arising.
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Rob Aitken, Leah Watkins and Sophie Kemp
The purpose of this study is to understand what a sustainable future would look like and the nature of the changes needed to achieve it. Continued reliance on economic growth to…
Abstract
Purpose
The purpose of this study is to understand what a sustainable future would look like and the nature of the changes needed to achieve it. Continued reliance on economic growth to meet the demands of a growing population is unsustainable and comes at an unacceptable social and environmental cost. Given these increasing demands, radical changes to present practices of production and consumption are needed to enable a sustainable future.
Design/methodology/approach
To address this the projective technique of backcasting was used in a pilot study to explore student visions of a sustainable future. An integrative framework comprising housing, clothing, travel, leisure and food provided the structure for six focus group discussions.
Findings
Thematic analysis identified three key characteristics of a sustainable consumption future, namely, efficiency, sharing and community and three critical elements, namely, the role of government, education and technology, necessary for its achievement.
Research limitations/implications
Demonstrating the usefulness of backcasting will encourage its application in a wider range of consumption contexts with a broader range of participants. The vision of a sustainable future provides a blueprint that identifies its nature, and the basis upon which decisions to achieve it can be made.
Originality/value
The research introduces the technique of backcasting and demonstrates its usefulness when dealing with complex problems, where there is a need for radical change and when the status quo is not sustainable. Unexpectedly, results suggest a commitment to prosocial values, collaborative experience, collective action and the importance of community. Research and social implications demonstrating the usefulness of backcasting will encourage its application in a wider range of consumption contexts with a broader range of participants. The vision of a sustainable future provides a blueprint that identifies its nature, and the basis upon which decisions to achieve it can be made.
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The World Health Organization (WHO) has expressed concern regarding alcohol consumption and related harms in developing nations. Concomitantly a growing evidence base suggests…
Abstract
Purpose
The World Health Organization (WHO) has expressed concern regarding alcohol consumption and related harms in developing nations. Concomitantly a growing evidence base suggests that alcohol marketing influences drinking behaviours. The purpose of this paper is to explore how critical social marketing can help assess the nature of alcohol marketing, and the effectiveness of its regulation, in developing countries.
Design/methodology/approach
A sample of 14 alcohol marketing campaigns from India, Malawi, Malaysia, Nigeria, Philippines, Sri Lanka, and Thailand are assessed against the regulatory codes governing alcohol marketing in the UK.
Findings
The study found that alcohol marketing often contravened the UK regulatory codes. Critical social marketing offers a framework for research and analysis to assess the nature and impact of alcohol marketing, and to address alcohol related harms in developing countries.
Research limitations/implications
This exploratory study is limited to a small convenience sample. Future research to systematically audit alcohol marketing, and consumer studies to assess its impact on drinking behaviours in developing nations would be welcomed.
Practical implications
Findings suggest that initiatives to monitor and effectively regulate alcohol marketing in developing nations should be explored by policymakers. The competitive analysis and insight generated by studies of this nature can aid development agencies in the design and implementation of alcohol social marketing interventions. The global alcohol industry and marketers should also be encouraged to act more socially responsible.
Originality/value
The paper offers insights into how the critical social marketing framework can be applied in practice, to inform social marketing activity in the upstream and downstream environment.
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– The purpose of this paper is an examination of the role of brand personification in the development of the concepts of brand personality and brand relationships.
Abstract
Purpose
The purpose of this paper is an examination of the role of brand personification in the development of the concepts of brand personality and brand relationships.
Design/methodology/approach
The paper is a critical evaluation of literature from the 1950s and onwards, examining the evolution and development of brand personality and brand relationship theory and the role of brand personification.
Findings
The major finding is that brand personification was developed as a research “gimmick” and that this “gimmick” provided the foundations for the development of the brand personality and brand relationship concepts. Further, the paper traces the evolution of the brand personality concept and identifies the ways in which it has been adapted from its original meaning.
Originality/value
The paper contributes to the branding literature by providing a critical evaluation of the history of marketing concepts and by providing insights into the role that motivation research played in the development of modern brand theory.
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Joona Keränen, Kalle A. Piirainen and Risto T. Salminen
The purpose of this study is to review the current body of the B2B branding literature, and identify research issues that hamper current B2B branding research.
Abstract
Purpose
The purpose of this study is to review the current body of the B2B branding literature, and identify research issues that hamper current B2B branding research.
Design/methodology/approach
The study employs a systematic review, and identifies 73 relevant journal publications from the years 1973‐2010 that were subsequently evaluated for further analysis.
Findings
This study identifies five possible issues hampering current B2B branding research: the lack of systematic theory development, the transference of consumer concepts, the dominance of quantitative research, the lack of longitudinal research, and the focus on single industries.
Research limitations/implications
This study considers only published journal articles, excluding books and conference proceedings. By highlighting the research issues, this paper aims to direct research efforts to areas where they will have the most impact, and thus aid more rapid advancement of B2B branding as a discipline.
Originality/value
This study provides the first systematic review to identify and evaluate the current B2B branding literature. The review identifies the key literature related to B2B branding, provides an overview of past research and identifies emerging research issues to be addressed in future research.
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The lives of gifted young adolescents are often subject to adult‐generated and expert narratives that can impact a developing sense of self. However, opportunities for gifted…
Abstract
The lives of gifted young adolescents are often subject to adult‐generated and expert narratives that can impact a developing sense of self. However, opportunities for gifted young adolescents to represent themselves as informants can emerge through digital forms of qualitative research. This paper reports on the value of digital writing of journal entries, delivered by email to a researcher over several months, as an alternative to face‐to‐face interviews. Journaling methods combined with techniques of ‘listening for voices’ can support young adolescents in generating their own multi‐vocal narratives of self. This method capturing self‐narratives in email form has the potential to produce rich understandings of individual young adolescents’ self‐constructions.
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“With a host of furious fancies, whereof I am commander …” Thus might R. D. Macleod announce himself in the office, charging the atmosphere with vitality. To be middle‐aged was…
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“With a host of furious fancies, whereof I am commander …” Thus might R. D. Macleod announce himself in the office, charging the atmosphere with vitality. To be middle‐aged was very Heaven. The hardships and struggles of youth were behind him: the terrors and trials and loneliness of old age as yet unknown. But all was not sweetness and light. He had the true Celtic temperament,—up in the heights, down in the depths,—and on other mornings he might come in heavy with depression, and the atmosphere be laden with his ill‐humour. The office was that of a library department of W. & R. Holmes, to whom R. D. was consulting librarian.