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1 – 3 of 3Gongli Luo, Junying Hao and He Ma
Triggered by the extensive use of social media brand communities (SMBCs) in interactive marketing, this article aims to explore how brand connectedness (BC) affects consumer…
Abstract
Purpose
Triggered by the extensive use of social media brand communities (SMBCs) in interactive marketing, this article aims to explore how brand connectedness (BC) affects consumer engagement behavior (CEB) in SMBCs.
Design/methodology/approach
The research model was verified with the partial least squares structural equation modeling applied to the actual data collected from the web crawling largest microblogging platform in China (Sina Weibo).
Findings
Results indicate that BC may positively influence consumer emotions (CEs), eventually leading to engagement behavior in SMBCs. In addition, gender and duration of membership act as vital moderators in the model. One of the most interesting findings is the differences between posting and commenting, although both are CEBs. BC has a more significant effect on commenting than posting, and the mediating effect of CEs between BC and posting behavior is not significant.
Originality
This research contributes to the literature on interactive marketing by examining BC in the context of SMBCs, which is under-researched in the literature but is highly pertinent to social media contexts. Moreover, we measure BC through social network analysis for the first time, which not only supports the empirical work but also expands the social network theory and social capital theory. This research also extends the body of knowledge on consumer engagement by investigating the differences between posting and commenting behaviors.
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Gongli Luo, Junying Hao and He Ma
Corporate philanthropy is increasingly a vital decision-making basis for consumers to purchase and establish relationships with enterprises. However, few studies have examined…
Abstract
Purpose
Corporate philanthropy is increasingly a vital decision-making basis for consumers to purchase and establish relationships with enterprises. However, few studies have examined corporate philanthropy from the perspective of community evolution. To address this gap, this study aims to provide a more in-depth and holistic investigation of corporate philanthropy by examining the evolution of social media brand communities caused by corporate philanthropy and the characteristics of consumer interactive behavior.
Design/methodology/approach
Web crawlers developed by Python were employed to collect data of ERKE from Sina Weibo (the Chinese equivalent of Twitter). A total of 2,736 posts and 7,774 comments were collected and investigated using social network and sentiment tendency analyses.
Findings
The results showed that the evolution of the social media brand community presented a prominent three-stage characteristic influenced by corporate philanthropy. The findings not only support the benefits of corporate philanthropy but also show the possible disadvantages. Besides, this study further concluded the characteristics of consumer interactive behavior in the social media brand community.
Originality/value
This paper addresses an attractive and practical issue related to the impact of corporate philanthropy. Moreover, this study is one of the first studies to examine the impact of corporate philanthropy in the context of the social media brand community. The findings of this study will provide a valuable reference for community operations and practitioners of brands.
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By reviewing the related literature on the Jiaoshi Pinren Zhi (JPZ) system, this paper seeks to indicate that the implementation of JPZ not only has led to domestic brain drain…
Abstract
Purpose
By reviewing the related literature on the Jiaoshi Pinren Zhi (JPZ) system, this paper seeks to indicate that the implementation of JPZ not only has led to domestic brain drain and the imbalance of teachers' qualities between different areas and schools, but also has violated children's equal rights to education guaranteed by the Constitution and educational laws in PR China.
Design/methodology/approach
By analysing national policies and laws and some cases, the paper points out that the reforms on teachers' employment causes the imbalance of teachers' qualities between different areas and schools and it is against the principle of children's equal rights to education guaranteed by the Constitution and some educational laws in China.
Findings
Since the late 1980s, many reform initiatives have been launched in the context of the transition from planned economy to market economy in China.
Originality/value
The reforms on the teachers' employment system from “Tongyi Fenpei” (TF, a system of unified placement for all graduates) and the life‐time employment system to JPZ (a free contract employment system) is one of the important reform initiatives.
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