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Organization learning has assumed a major role in modern management as a tool for coping with change and uncertainty. Organizations must adapt to shifting demands in an environment where chaos is common. The organizations which can make such changes and thrive are those which embrace the philosophy of organizational learning. This paper is an attempt to assess the application of organization learning concepts using a real organization.

A company with employee turnover as low as 1 percent a year is in danger of suffering from too little experimentation and innovation. Framatome Cogema Fuels (FCF) is the business component of Framatome Technologies Group (FTG), which designs, manufactures and analyzes nuclear fuel and components for the nuclear‐fuel industry. FCF, based in Virginia, USA, employs around 400 people, mainly in engineering and manufacturing. Most of the employees were hired after college graduation, with little professional experience. As a result, they were quickly absorbed into the company culture, but they also brought fewer ideas from other companies from which FCF could learn.

Purpose – This chapter explores the commercially successful and critically acclaimed motion picture The Dark Knight as a cultural artifact that both reflects and influences popular notions of crime and justice in the aftermath of the September 11, 2001, terrorist attacks.

Design/methodology/approach – From a cultural criminological perspective, this chapter examines ideological messages pertaining to crime and justice presented in the film, including the framing of conflict as one between good and evil, justifications for extralegal violence, and reliance on absolute power as a means of social control. This chapter assesses reactions to the film as a “ritual moral exercise” in which viewers assuage their anxieties and insecurities in a post-9/11 world.

Findings – This chapter investigates representations of justice in the film, including the construction of the villain as “other,” the perception of constitutional procedures as impediments to justice, the embrace of vigilantism, and the willingness to sacrifice transparency of government authorities while accepting widespread surveillance in a time of crisis. Such themes resonated with some viewers who interpreted the film as offering explicit vindication for many of the questionable tactics used in the war on terror.

Originality/value – This chapter argues that popular media, specifically fictional entertainment media, play a role in reflecting and informing collective sentiments of justice. It offers an analysis of The Dark Knight as celebrating individualized, American-style retributive justice in a post-9/11 context.

Many jurisdictions fine illegal cartels using penalty guidelines that presume an arbitrary 10% overcharge. This article surveys more than 700 published economic studies and judicial decisions that contain 2,041 quantitative estimates of overcharges of hard-core cartels. The primary findings are: (1) the median average long-run overcharge for all types of cartels over all time periods is 23.0%; (2) the mean average is at least 49%; (3) overcharges reached their zenith in 1891–1945 and have trended downward ever since; (4) 6% of the cartel episodes are zero; (5) median overcharges of international-membership cartels are 38% higher than those of domestic cartels; (6) convicted cartels are on average 19% more effective at raising prices as unpunished cartels; (7) bid-rigging conduct displays 25% lower markups than price-fixing cartels; (8) contemporary cartels targeted by class actions have higher overcharges; and (9) when cartels operate at peak effectiveness, price changes are 60–80% higher than the whole episode. Historical penalty guidelines aimed at optimally deterring cartels are likely to be too low.

The North American Free Trade Agreement (NAFTA) will prove consequential in the years ahead. Some of the effects will be tremendous and others subtle. Many of the repercussions will be unique for women. Society shapes public policy, and in pursuit of national interests, public policy can take into consideration or neglect the individual. It has been cautioned that short‐term, narrowly focused views leave many individuals unaccounted for; there exists a great danger in making generalizations, particularly when individuals and their lives are at stake. To ensure prosperity for all, all must be considered.

Recently, there has been increased interest in the use of simulation for real‐time planning, scheduling, control of construction projects and obtaining optimum productivity. The purpose of this case study is to demonstrate the use of simulation as an effective tool for estimating production rates in an attempt to prepare optimal time schedules.

Gaza Beach‐Camp Shore Protection Project was taken as a case study. The case study is used to demonstrate how to estimate effectively the production rates of labour and equipment during the implementation of the project activities and to estimate the duration of the project using process simulation. The model simulates the construction of 1,600 m of gabions divided into 32 identical stations. Probabilistic distribution functions were used to fit the time functions for each process and sub‐process based on 100 replications.

The simulation output generated three probabilistic values for completing each activity upon which the overall project completion time is determined. The resources utilizations for all processes were also generated and used in the determination of the average production rates.

The computation of productivity based on effective resources utilization has been demonstrated to give better results than estimating productivity based on aggregate resources assignments.

This paper proposes a broad perspective for studying the influence of culture on the process of conflict management. Three models of conflict management are described, based on the culture framework of Glen (1981). In the confrontational model, conflicts are conceptualized as consisting of subissues, and a sense of reasonable compromise aids resolution despite a confrontational style. In the harmony model, conflict management starts with the minimization of conflict in organizations through norms stressing observance of mutual obligations and status orderings. Conflicts are defined in their totality, and resolution is aided by avoidance and an accommodative style. Less emphasis is placed on procedural justice, as on maintenance of face of self and others. Third parties are used extensively, and their role is more intrusive. In the regulative model, bureaucratic means are used extensively to minimize conflicts or to aid avoidance. Conflicts get defined in terms of general principles, and third party roles are formalized. The implications of the differences among the three models for conflict resolution across cultures and for future research are discussed.

Descriptions of research conducted within the interpretive research paradigm do not always capture its messy and unpredictable nature. The naturalistic inquiry described in this paper attempts to provide a candid account of some of the challenges encountered in such research. Interestingly, many of those challenges were consistent with the challenges associated with the process of learning to be a facilitator, which was the focus of my study. The study sought to describe the theories and practices of facilitator educators preparing facilitators to work in community organisations, training or education contexts, and business management settings. Following a brief description of the methodology and methods of the study, some of the unexpected symmetries between learning to be a facilitator and conducting interpretivist research are discussed. These included the need for selfawareness, practising intentionality, and managing conflicting roles. The strategies I used to respond to the research challenges I describe are also discussed and I encourage others to reflect on, and share, the trials and tribulations encountered during their research.

The purpose of this research is to describe a model of nurses' work motivation relevant to the human caring stance of professional nursing work.

The model was derived from selected theories of behavioral motivation and work motivation. Evidence‐based theory addressing nurses' work motivation and nurses' motivational states and traits in relation to characteristics of organizational culture and patient health outcomes is suggested in an effort to make a distinct contribution to health services research. An integrated review of selected theories of motivation is presented, including conceptual analyses, theory‐building techniques, and the evidence supporting the theoretical propositions and linkages among variables intrinsic to nurses' work motivation.

The model of the Motivation to Care for Professional Nursing Work is a framework intended for empirical testing and theory building. The model proposes specific leadership and management strategies to support a culture of motivational caring and competence in health care organizations.

Attention to motivation theory and research provides insights and suggests relationships among nurses' motivation to care, motivational states and traits, individual differences that influence nurses' work motivation, and the special effects of nurses' work motivation on patient care outcomes. Suggestions for nursing administrative direction and research are proposed.