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Worldwide, major projects often make the headlines as they suffer from a fourfold whammy of delays, cost blowouts, benefit shortfalls and stakeholder disappointments. It seems that error and bias can explain their underperformance. Which overarching explanation outweighs the other? It is the question this paper aims to address.

Insights are garnered from decades of research on thousands of major projects in developed and developing countries worldwide. In particular, two high-profile project cases, the Veteran Affairs Hospital in Aurora, Colorado (USA) and the Philharmonie de Paris (France), are explored.

The case projects show that error and bias combine to best explain project (under) performance. Applying best practices or debiasing project cost and benefit estimates is insufficient to prevent cost blowouts and benefit shortfalls. The confrontation of the two overarching explanations is not merely platonic. It is real and may lead to a media and legal battle.

This viewpoint calls practitioners to transcend the error versus bias debate and reconcile two key characters in the world of major projects: the “overoptimistic” who hold a bias for hope and firmly believe that, despite error down the road, many projects would, in the end, “stumble into success” as creativity may come to the rescue; and the “overpessimistic” who hold a bias for despair and think many projects should not have been started.

The paper aims to introduce the issue of supply chain management in the context of increasingly rare and costly resources and to define the notion of frugal supply chain, in particular, in reference to the development of circular economy. The challenges of frugal supply chain are detailed for a set of private and public stakeholders.

As a programmatic viewpoint, this paper aims at developing debates regarding the future of supply chains, building upon current technical and managerial innovations.

Frugal supply chains constitute a new business perspective. It transforms the way value creation process is considered, in reference to the models of circular economy, and the systems in which companies evolve. The circular economy represents many opportunities for new forms of growth in the context of rare resources, and it raises several challenges for a variety of stakeholders, more or less, involved in the management of closed loop supply chains.

Frugal strategies in a supply chain context may provide both a source of competitive advantage for companies and an enhancement of their commitment to society.

The practices described in the paper aim at stimulating a new view of logistics management, based on the principles of sustainable development. Frugal supply chains offer the possibility of reflecting on a more moderate, sensible and effective use of several commons by taking part in the conservation of rare resources for future generations.

This viewpoint introduces the concept of frugal supply chains, rarely approached in the literature, and it offers the opportunity to open debates on managerial and societal challenges linked to logistics strategies and, more broadly, to inter-organizational relations.

Over the past decades, analyses of the functioning of professional sport leagues have been done from various angles: economic, financial and sociological; in some cases, comparisons were made between North-American and European leagues. The purpose of this paper is to look at this reality from a different angle, i.e. human capital management, by showing how different the models from both continents are.

Based on an identification of the major elements associated to human capital management in professional sport leagues in North America and Europe, this paper compares competitive and coopetitive strategies using an original framework based on consortium sourcing and pooling dimensions.

The paper underlines the benefits that North-American professional sport leagues get from acquiring players using a consortium sourcing perspective (coopetition). In Europe, the most powerful clubs use their financial resources to get the best players; as a result, it is always the same clubs with get the best results (competition). In the long run, the European approach might result in less attractiveness to TV viewers, and less revenues for TV networks.

This paper helps to understand the differences between professional sport leagues in North America and Europe; it also discusses the risk associated to the adoption, without any adjustment in the human capital management, in Europe of the North-American model based on a coopetitive perspective. This dimension is seldom mentioned in articles dealing with professional sport leagues.

When a company simultaneously manages several distribution channels, there are important issues regarding the sharing of marketing and logistical resources. This paper aims to discuss the integration of sales staff, communication and logistical operations to improve service delivery to multi-channel consumers.

The paper is based on a literature review regarding multi-channel strategy to build a conceptual framework. This framework is discussed using three illustrations from the French multi-channel distribution field (King Jouet, Fnac and Darty).

The exploratory research underlines the importance of information about how consumers order in different channels. This makes the global management of different channels difficult and threatens marketing and logistical sharing.

The integration process is becoming increasingly important in service recovery. Companies must therefore facilitate total access to logistical information. This requires an organisational interaction between marketing and the supply chain activities.

The paper underlines the importance of the integration process in service recovery management, particularly when a defective product must be replaced and a new product be made available to consumers.

The purpose of this viewpoint is to analyze the emergence of a modified equilibrium in the relationship between buyers (“shippers”) and suppliers (“providers”) of logistical services. In the 1990s, the logistical service providers (LSPs) had relatively little power and were often asked to perform basic operations. The situation has evolved as a result of proactive strategies implemented by some forward-thinking LSPs. In this viewpoint, the emphasis is on the strategies developed by shippers which the authors labeled the “ramp effect”.

The authors discuss the impact of the ramp effect on LSPs’ innovation processes. This viewpoint is based on the authors’ experience in the field, on a literature review focused on the logistics industry and on the purchasing strategies applied to logistical services.

The authors show that the buyers of logistical services have lost some of their power because of two main factors: LSPs’ embeddedness in the shipper’s supply chain and the transformation of LSPs into orchestrators (labeled fourth-party logistics). This viewpoint discusses the relational disequilibrium between shippers and LSPs rather than the cooperative relationships between them.

The ramp effect as a source of innovation and proactive strategies for LSPs has never been covered in the management literature. This viewpoint provides both academics and practitioners with a different perspective of the relational disequilibrium between buyers and sellers of logistical services.

This paper aims to focus on resistance strategies in distribution channels. The concept of resistance has received much attention in organization theory, but it has been rather neglected in corporate strategy. Only a few works dedicated to distribution channels explicitly use the notion of resistance strategy. These works provide a view of resistance as an inter-organizational phenomenon between companies (i.e. buyers and suppliers) but limit resistance strategies to merely confrontation strategies between channel members. This paper studies resistance strategies in a more open perspective considering that resistance can coexist with collaborative relationships, as part of a specific societal reality.

To capture the deep variety of resistance strategies, from the most active to the most passive, a qualitative research was carried out in France in the context of the book trade, based on 15 semi-structured interviews. The discourse analysis provides insights into the social reality of an organization and also the reality of changes in inter-organizational relationships. The interviews were conducted with 15 different companies representing a significant share of the French market.

The paper shows that channel members successfully develop resistance strategies of logistical nature, based on the efficient monitoring of flows, both inside the company (logistics rationalization) and within the supply chain (control of interfaces). Channel members who implement a logistics rationalization and a control of interfaces succeed not only in containing the power of their powerful partners but also in benefitting from new sources of profitability and improvement of customer service.

The French book trade is an illustration of the role played by logistical aspects in the power exercised by a supplier and resistance strategies that buyers develop in response as part of buyer-supplier relationships. Indeed, it is because they have a strong logistical expertise that dominant actors are capable, step by step, to place dominated actors in a situation of strong dependency, by using for that purpose their logistical means. In turn, dominated actors seek to develop logistical responses to rebalance the buyer-supplier relationships in their favor.

The purpose of this paper is to illustrate the potential benefits for firms that report more on environmental activities, with regard to two important categories of stakeholders: shareholders and customers.

To avoid the endogeneity problem, the authors apply the system generalized method of moments approach by estimating the relationship between environmental reporting and firm performance with regard both to levels and first differences simultaneously.

Based on the 120 largest publicly traded companies in France from 2007 to 2011, results suggest that shareholders interpret and perceive firms’ environmental information disclosure differently than consumers. However, reporting on environmental duties is perceived favorably by both customers and shareholders for firms with better environmental performance. In the same way, an increase in the level of environmental reporting is valuable in terms of customer-related performance (i.e. sales growth and profit margin) and in terms of market value (i.e. Tobin’s q) for firms operating in customer proximity industries. In a supplementary analysis, the authors found that, for reporting on climate change (a component of the combined environmental reporting index), positive customer and shareholder perceptions are acquired in particular through superior environmental performance and proximity to the final customer.

When reporting on their environmental duties, environmental performance and proximity to the final customers play a critical role for firms in obtaining the necessary support of key stakeholders.

To the best of the authors’ knowledge, this is the first study to explore the difference between shareholders’ and customers’ perception of environmental reporting according to firms’ environmental performance and to their proximity to the final customer.

Deals with food retailers’ logistics strategies and, more specifically, with the nature of collaboration between retailers and contractors (or third party service providers). According to extensive previous research on the topic, own account distribution has been partly abandoned in favour of contract distribution with, in Europe, the implementation of inter‐organizational relationships based on partnership. The objective of this paper is to discuss this subject by trying to make a clear distinction between myth and reality. The chosen field for investigation is the French grocery distribution sector, for which the non‐cooperative approach remains the dominant model in the logistical channel. Presents some findings of a research study conducted on purchasing and logistics managers from the main companies in this sector.

The majority of studies on supply chain management (SCM) emphasize the importance of cooperative relationships for improving the integration of business processes into a supply chain. It seems accepted that SCM will be a source of competitive advantage if, and only if, firms that participate in it formalize a strategic partnership between each other beforehand. This article questions whether this really is the case, given that the corporate cultures currently in place are largely founded on a tradition of adversarial relationships, the creation of large groups and the development of vertical concentrations. SCM could, in contrast, in such a case be the catalyst for powerful future strategic partnerships that could gently break arm’s‐length competition.

This paper aims to investigate whether providing voluntary external assurance on voluntary environmental information by firms operating in environmentally sensitive industries (ESI) is relevant in terms of market value. It also examines how various characteristics of assurance statements (i.e. level of assurance, scope of assurance and provider of assurance) affect the value-relevance of environmental disclosure by ESI firms.

To mitigate the endogeneity problem, the authors use the two-step generalized method of moments estimation approach.

Focusing on annual and social reports of French companies listed in the SBF120 index, results show that environmental disclosure by ESI firms and its assurance are destructive in terms of market value. Moreover, while providing a broader scope of assurance and having a professional accountant as the assurance provider enhance the value relevance of environmental reporting of the whole sample, this is unlikely to be the case for ESI firms. In particular, a higher level of environmental disclosure is financially rewarded by market participants for ESI firms that provide a higher level of assurance.

The study provides a better understanding of the circumstances under which market participants assign value to voluntary environmental information disclosed by companies operating in ESI. It also provides insights into the value added to different characteristics inherent in the quality of assurance provided with regard to environmental disclosure.

The study indicates that the institutional context of the relationship between the firm and its shareholders influence the value obtained from assurance. Results provide value insights regarding cultural and legal dimensions of environmental reporting.

The study extends the prior literature on the capital market benefits of voluntary assurance practices by focusing on the French legal environment. France can be considered as a new institutional context that has been little addressed by the existing literature.