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Industry 4.0 technologies have the potential to improve the quality management performance of industrial companies. The paper analyses the influence of Industry 4.0 technologies on quality management aspects, but also the barriers that slow down the deployment of each Industry 4.0 technology and limit each impact.

The impact of Industry 4.0 technologies on quality management aspects (QMAs) is a heterogeneous and multidimensional phenomenon dependent on the current context, a holistic multiple case study has been applied. Twenty-six case studies were carried out on eight Industry 4.0 technologies, with a minimum of two cases per technology. These cases were selected from the 168 projects presented in the four editions of the BIND 4.0 program, winner of the 14th edition of the European Enterprise Promotion Awards. The cases were selected based on a preliminary survey of 124 project managers. Subsequently, individual case and cross-case analyses for each technology were carried out. Finally, these results were confirmed by interviews with a minimum of two customers per Industry 4.0.

Results show that the adoption of Industry 4.0 technologies positively affects QMAs. Specifically, the influences received by “process control” and “customer satisfaction” from all the Industry 4.0 technologies studied are medium to high. In addition, barriers from the “economic and legal” and “workers” categories exert greater influence than the barriers pertaining to “organization”, “lack of training and information” and “technology”.

The main limitation is the generalizability of the findings of qualitative studies (ergo the case study). In this sense, statistical generalizability, characteristic of a random sample, is not intended in this paper. Therefore, the use of multiple case studies has been chosen to reinforce analytical generalizations with corroborated evidence (literal replication).

Managers interested in adopting Industry 4.0 technologies Ts should plan the implementation process to minimize the impact of these barriers and optimize the results for each stakeholder. In this sense, the barriers that concern the workers should be managed. It is the responsibility of managers to inform and explain how data will be handled, and how privacy concerns will be addressed.

It is essential to explain and convince workers about the need for a renewal of tasks. New types of jobs (i.e. the use of robots) will involve training for workers to enable their integration alongside the new technologies.

This paper addresses two under-researched areas that are essential when defining strategies in the industrial business context. Firstly, the paper analyses the influence of each I40 T on each QMA. Secondly, it analyses the barriers to adopt that slow down the rollout of each I40 T and limits each impact.

This paper aims to analyse and show the influence on European companies' performance of the two most important models for quality management (QM) practice popularised in recent years: the ISO 9000 and the European Foundation for Quality Management models.

The methodology is a qualitative survey carried out in Spain using the Delphi method, based on previous research work. The results of this research were analysed and triangulated with the results of other surveys carried out previously, as well as with information gathered during several in‐depth interviews of the experts that participated in the Delphi panel.

In the opinion of the panel of experts, the implementation of QM models in the studied region has had a positive influence on company results, mainly through the improvement of operations, efficiency and the costs of companies' internal activities.

This is one of the first papers that show us the different impact of this kind of QM model in Europe.

The purpose of this paper is to analyse which are the motivations for implementing two of the most important models for Quality Management practice popularized in recent years – ISO 9000 and EFQM models.

This paper provides a qualitative survey carried out using the Delphi methodology, triangulated with the results of other surveys carried out previously, as well as with the information gathered by means of several in‐depth interviews carried out with the experts that participated in the Delphi‐panel.

The paper finds strong consensus among experts of different backgrounds that external factors cause companies to implement the ISO 9000 standard. On the other hand, reasons for implementing TQM systems seem to be more varied.

The research in this paper is limited to Spain; studies in other countries should be conducted to compare the results obtained.

In this paper there is a greater understanding of the motivation to implement ISO 9000 and EFQM based on the opinion of managers, consultants, academic specialists and members of institutions.

The paper finds a new methodology for examining the motivation to implement ISO 9000 and EFQM.

The ISO 14001 is already a global meta‐standard for implementing Environmental Management Systems. The purpose of this paper is to analyze the influence of the sources of motivation that lead companies to adopt this global standard for its perceived benefits.

An extensive review of the academic literature published on ISO 14001, motivations, and benefits has been carried out in order to establish the working hypotheses that are analyzed based on the information obtained from 214 Spanish companies that participated in a survey.

The internal drivers to implement and certify the ISO 14001 standard have a degree of influence on the benefits that is significantly higher than external ones, irrespective of the size of the company and the sector of activity.

The findings help to characterize ISO 14001 certified firms and anticipate benefits of the implementation and certification of the standard.

The article sheds light on the relationship among the motivational factors and the benefits of the process of implementing and certifying ISO 14001 in the country in the world that has experienced the greatest intensity of certification. A typology of integration level from Boiral and Boiral and Roy is empirically analyzed for ISO 14001 for the first time in the literature.

The purpose of this research is to establish a conceptual model to understand the impact of Total Productive Maintenance (TPM) and Industry 4.0 (I4.0) on the transition of a Circular Economy (CE). Also, the paper explores the combined impact of TPM, I4.0 and CE on the sustainability performance (SP) of manufacturing firms.

The conceptual model is proposed using the dynamic capability view (DCV) and empirically validated by partial least squares-structural equation modelling (PLS-SEM) using 304 responses from Indian manufacturing firms.

The results suggest that I4.0 positively impacts TPM, CE and SP, also showing TPM's positive impact on CE and SP. In addition, CE has a positive influence on the SP of manufacturing firms. Furthermore, CE partially mediates the relationship between I4.0 and SP with TPM and SP. The study also identifies TPM, I4.0 and CE as a new bundle of dynamic capabilities to deliver SP in manufacturing firms.

The present research adds to the knowledge and literature on DCV by identifying the importance of CE in the settings of I4.0 and TPM, especially in the context of sustainability. Also, the current study offers a new set of dynamic capabilities and provides some significant future recommendations for researchers and practitioners.

This study aims to evaluate the extent to which the criteria of the EFQM Excellence Model and the relationships between them are relevant in the management of rural territory development. Verifying this relevance is crucial as a first step to determine how the adoption of an excellence model could enhance the results of the local action groups (LAGs) in managing their territories. If successful, the benefits for the management of territorial rural development in Spain could be highly significant.

Field data were collected through a questionnaire distributed to the managers of 253 LAGs in Spain during the first quarter of 2021. Hypotheses were formulated to evaluate the significance of the EFQM model in the outcomes achieved by LAGs. The data were analysed using partial least squares-structural equation modelling (PLS-SEM) and necessary conditions analysis (NCA).

This study validates all the formulated assumptions regarding the EFQM model, including the mediating role of process management in the impact of strategy and the technical team (people) on outcomes. Based on the obtained results, it can be concluded that the adoption of a model of excellence could increase the effectiveness of LAGs in managing the development of their territories.

Like all research, this study has its limitations. For example, the data used responds to an indirect approach to the criteria of the EFQM model. Direct measurement of the criteria was not possible because there were no LAG evaluations with the EFQM model or any other model of excellence. Additionally, the LAG sample used does not equally reflect the reality of the different autonomous communities, which, together with the relatively small nature of the sample, does not allow comparisons of the autonomous communities. The age of the participants was not included in the analysis, so it was not possible to evaluate the effect that this variable could have on the results. There are LAGs in other EU countries as well. It would be interesting to see whether the results obtained in this study with Spanish LAGs are consistent with those in other countries. The study was conducted at the criterion level. It would be of interest to delve deeper into the subcriterion level in future work. Finally, this study was based on the EFQM 2013, while the most recent study was from 2020, which is a limitation. When the study was designed, there was not yet sufficient experience with the 2020 model. It will be interesting to see in future work the extent to which the results and conclusions obtained remain consistent with those of the 2020 model.

Approaches to tackling the problem of rural development have often relied on intuitive and practical trial-and-error methods in the implementation of public policies rather than on a solid and validated theoretical foundation. Therefore, verifying the relevance of the criteria and their interrelationships, intrinsic to models such as the EFQM 2013 model, in the context of managing rural territories, can greatly aid the management of these types of organisations.

The development of rural territories is a critical issue that remains unresolved in many countries. Failure to address this, or not doing so in a timely manner, has consequences for equity and migration to large urban centres. Enhancing the effectiveness of the LAGs can improve the living conditions of people in rural areas and contribute to the overall development of rural territories in Spain. This can simultaneously help mitigate the depopulation of rural areas.

Traditional approaches to rural development have often relied on practical trial-and-error methods in implementing public policies. The decision to adopt an excellence management model for the development of rural territories hinges on the validity of criteria and their interrelationships, such as those intrinsic to the EFQM 2013 model, within the context of rural development.

The EFQM model of excellence is applicable in managing the development of rural territories, although some relationships between criteria, such as the case of Partnership and Resources on Results, are affected by the context in which local action groups currently operate in Spain.

This study applies PLS-SEM in the analysis of the relationships between criteria of the EFQM model in the context of managing the development of rural territories.

Uncovering the relationship between Industry 4.0 (I4.0) technologies and circular economy (CE) practices is critical not only for implementing CE but also for leveraging I4.0 to achieve sustainable development goals. However, the potential connection between them – especially how different I4.0 technologies may influence various CE practices – remains inadequately researched. The purpose of this study was to quantitatively explore the impacts of various I4.0 technologies on CE practices.

A mixed method consisting of a systematic literature review, content analysis, and social network analysis was adopted. First, 266 articles were selected and mined for contents of I4.0 technologies and CE practices; 27 I4.0 technologies and 21 CE practices were identified. Second, 62 articles were found that prove the positive influence of I4.0 technologies on CE practices, and 124 relationships were identified. Third, based on evidence supporting the link between I4.0 technologies and CE practices, a two-mode network and two one-mode networks were constructed, and their network density and degree centrality indicators were analyzed.

I4.0 technologies have a low application scope and degree for promoting CE. The adoption of a single I4.0 technology has limited effect on CE practices, and wider benefits can be realized through integrating I4.0 technologies. The Internet of Things (IoT), additive manufacturing, big data and analytics, and artificial intelligence (AI) are among the top technologies promoting CE implementation and reduction and recycling were identified as the main mechanism. The integration of these technologies is the most popular and effective. Twelve CE practices were identified to be the most widely implemented and supported by I4.0 technologies.

First, only journal articles, reviews, and online publications written in English were selected, excluding articles published in other languages. Therefore, the results obtained only represent a specific group of scholars, which may be fragmented to a certain extent. Second, because the extraction of the impact of I4.0 on CE mainly relies on a manual literature review, this paper only provides the statistics of the number of publications involving relationships, while lacking the weight measurement of relationships.

A comprehensive, quantitative, and visual analysis method was employed to unveil the current implementation levels of I4.0 technologies and CE practices. Further, it was explored how different I4.0 technologies can affect various CE aspects, how different I4.0 technologies are integrated to promote CE realization, and how various CE practices are implemented simultaneously by I4.0 technologies.

This study aims to provide a systemic and integrated view of how Industry 4.0 and its enabling technologies affect companies' internal and external environments. It offers a comprehensive view of the contribution about ten years after the start of the Fourth Industrial Revolution.

The study performs a systematic literature review based on Industry 4.0 management literature. Analyzing the results of the 308 final papers in the sample made it possible to build a theoretical model to explain the contribution of Industry 4.0 to the internal and external environment of the company.

The results highlight the contribution of Industry 4.0 to the processes and environment of the company by providing a systemic and integrated view, highlighting the most applied enabling technologies and their internal, external, and combined usefulness in business processes.

Finally, the paper provides a broad view of the Industry 4.0 topic ten years after its origin through an extensive literature analysis that allows us to highlight the significant studies and the areas still under-researched by researchers and opens the debate on the Industry 5.0 scenario.

The model makes it possible to appreciate the role of Industry 4.0 and its enabling technologies in companies in a broad and systemic view and to understand, from a managerial point of view, the interactions, synergies, and possibilities within processes and the reflection on the external environment.

Certified and non-certified organisations must make strategic decisions regarding ISO 9001 adoption, maintenance, renewal and abandonment. However, the ISO 9001 literature lacks a typology of the strategic options available to these organisations. The purpose of this conceptual study is to develop a framework of the alternative strategies for the stages of the ISO 9001 life cycle (implementation/certification, certification maintenance and recertification/decertification stages).

The research method is based on literature review, selection of relevant variables and synthesis of coherent alternative strategies.

Results include the main variables of relevance for the definition of the ISO 9001 strategies (e.g. life cycle stage, organisational motivations, barriers, benefits, internalisation degree and quality of the certification body), the main situations in which organisations can find themselves (in terms of ISO 9001 certification, maintenance and decertification), the strategic options for each situation (e.g.: certify, maintain certification, try harder, change certification body, intensify learning and experimentation with ISO 9001) and the implications and consequences of such options. Research results are integrated into a strategy framework, composed of three strategy matrices, one for each stage of the life cycle. The matrices present the strategic situations, available strategic alternatives and benefits of the strategies.

This study combines the results of previous research to develop an original strategy framework, which constitutes the main research contribution. As far as the author is aware, there is no such strategy framework in the literature. The framework has relevant implications for theory and practice and helps to identify future research directions.