Georgia Giordani, Christos Floros and Guy Judge
The purpose of this paper is to examine if high branch fees, branch dissatisfaction as well as any previous experience of Greek banking customers with other banking technologies…
Abstract
Purpose
The purpose of this paper is to examine if high branch fees, branch dissatisfaction as well as any previous experience of Greek banking customers with other banking technologies (i.e. Automated Teller Machines (ATMs)) have any impact on the probability of internet banking adoption. Further, the authors comment on the socio-economic and demographic characteristics of Greek banking customers, which effect the decision to adopt internet banking services.
Design/methodology/approach
The authors employed the logistic regression model to examine the probability of Greek customers adopting internet banking based on certain demographic characteristics but also due to high branch fees, any dissatisfaction with branch services or due to previous experience of electronic banking technologies (ATMs).
Findings
After estimating a logistic model, the authors report that branch dissatisfaction and high branch fees have no impact to the internet banking adoption in Greece, therefore Greek customers prefer to visit branches and are willing to pay high fees for the transactions. However, the authors find that ATM users are more likely to adopt internet banking services in Greece.
Research limitations/implications
The authors should employ a technology acceptance model, to test the effect of perceived ease-of-use, perceived usefulness and technology self-efficacy of customers on the probability of e-banking adoption. The authors should also examine other hypotheses using recent data from other European countries and compare the results with those from Greece.
Practical implications
The findings are strongly recommended to Greek bank managers.
Originality/value
The research is primarily motivated by the lack of similar studies to explain empirically the characteristics of Greek bank customers which affect the adoption of internet banking.
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Meng-Ting Chen and Richard J. Nugent
The authors evaluate financial stability and capital flows management objectives of capital controls in the context of four capital control events: removing or imposing controls…
Abstract
The authors evaluate financial stability and capital flows management objectives of capital controls in the context of four capital control events: removing or imposing controls on capital inflows and removing or imposing controls on capital outflows. The authors use synthetic control method to solve the endogeneity problem stemmed from the timing of capital control implementation. The authors find new evidence that capital controls are not consistently effective in reaching financial stability outcomes but are consistent in reaching capital flows management outcomes. The authors compare our results to estimates using difference-in-difference (DID) and carry out placebo analysis. Finally, we use synthetic DID to correct for the parallel trend bias and show that the results still hold.
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Pável Reyes-Mercado and Guillermo J. Larios Hernandez
The objective of this paper is to analyze the country-level causal configurations of digital enablers that result in entrepreneurial innovation in new ventures. Entrepreneurial…
Abstract
Purpose
The objective of this paper is to analyze the country-level causal configurations of digital enablers that result in entrepreneurial innovation in new ventures. Entrepreneurial innovation is a complex phenomenon that draws on a combination of context-dependent causal conditions, which explain the configurations of external factors that integrate into the entrepreneurial process. In this paper, we focus on the contextual role of information and communication technologies (ICT) from an organizational center-edge approach.
Design/methodology/approach
This study employs case-oriented techniques, specifically fuzzy-set qualitative comparative analysis (fsQCA) and necessary condition analysis (NCA), to identify the necessary and sufficient conditions that lead to entrepreneurial innovation. A dataset comprising 61 countries was merged from the World Economic Forum’s Networked Readiness Index and the Global Entrepreneurship Monitor in order to explore the causal combinations of ICT adoption, online transactions business-to-business, business model innovation and organizational innovation.
Findings
The fsQCA demonstrates that entrepreneurial innovation can be attributed to two causal configurations. The first configuration includes ICT adoption, online business-to-business transactions and the absence of organizational innovation. The second configuration is characterized by ICT adoption, online business-to-business transactions and business model innovation. The NCA reveals that the conditions in question possess varying degrees of importance, with each condition exerting a distinct degree of influence on the generation of varying levels of entrepreneurial innovation. The case-oriented techniques employed in this research paper have yielded preliminary insights into the relationship between digital enablers and entrepreneurial innovation, particularly in groups of countries with varying degrees of necessity to these enablers.
Practical implications
Our research provides a framework for the development of more effective digital strategic mixes for each identified group of countries. It also raises theoretical questions about the national conditions that encourage a particular digital enabler to stimulate a specific form of entrepreneurial innovation in new ventures.
Originality/value
In lieu of pursuing definitive causal explanations, this study proposes alternative configurations. While fsQCA demonstrates that entrepreneurial innovation is contingent upon distinctive causal conditions, extending the analysis to NCA reveals the level of necessity required for a condition to yield varying degrees of entrepreneurial innovation. The integration of fsQCA and NCA offers a more nuanced understanding of context-dependent factors that define entrepreneurial innovation in new ventures than fsQCA alone.
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Vittorio Chiesa, Federico Frattini, Elena Gilardoni, Raffaella Manzini and Emanuele Pizzurno
The purpose of this paper is twofold: firstly, to identify the factors that are capable of influencing the value of a technological asset that is exchanged in the context of a…
Abstract
Purpose
The purpose of this paper is twofold: firstly, to identify the factors that are capable of influencing the value of a technological asset that is exchanged in the context of a business transaction and, secondly, to identify the direction of the relationship between each factor and the technological asset value.
Design/methodology/approach
First of all, an in‐depth analysis of the available literature about the assessment of technological asset value was conducted. Then a panel study was organised, involving several intellectual property managers and consultants and senior practitioners working in the field of IP assessment. Finally, an illustrative case study was conducted.
Findings
The paper proposes a framework that encompasses the following classes of factors: asset related; firm related; context related; risk related; and transaction related. It is shown that these factors are capable of influencing the value of a technological asset that is exchanged in the context of a business transaction and the direction of their impact is indicated.
Practical implications
The paper is believed to be a useful instrument capable of supporting managers and appraisers who, in the context of a specific business transaction involving the exchange of a technological asset between the counterparts, are called to assess its value.
Originality/value
The value of a technological asset is typically estimated through monetary techniques (cost, income and market methods) that often turn out to be disappointing in practice. This is mainly due to their quantitative nature, that impedes them to appropriately take into account qualitative variables capable of affecting the value of the asset. This paper is the first attempt, to the best knowledge of the authors, that draws together these variables in a comprehensive form and suggests the direction of their impact on the asset value.