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Article
Publication date: 7 January 2014

Gavin James Baxter

This special issue aims to increase the awareness of the organisational factors that enterprises must reflect on and address when introducing Web 2.0 technologies into their…

2688

Abstract

Purpose

This special issue aims to increase the awareness of the organisational factors that enterprises must reflect on and address when introducing Web 2.0 technologies into their organisations. In contrast to empirical studies that review the impact of Web 2.0 technologies in organisations in terms of how they might support knowledge sharing or communities of practice, this special issue intends to identify the salient criteria that management practitioners must address to assist in the implementation of Web 2.0 technologies in the work place.

Design/methodology/approach

This special issue aims to increase the awareness of the organisational factors that enterprises must reflect on and address when introducing Web 2.0 technologies into their organisations. In contrast to empirical studies that review the impact of Web 2.0 technologies in organisations in terms of how they might support knowledge sharing or communities of practice, this special issue intends to identify the salient criteria that management practitioners must address to assist in the implementation of Web 2.0 technologies in the work place.

Findings

One of the principal findings that have emerged from this special issue is that it indicates the importance of reviewing social and cultural factors in organisations when introducing Web 2.0 technologies in the work place. In addition to assessing technical issues that might impact on the implementation of Web 2.0 technologies in organisations this special issue also explores subject matters such as the dilemma of whether a top-down or a bottom-up approach is more effective towards engaging staff in the adoption of Web 2.0 tools at work.

Originality/value

The research presented in this special issue provides an important academic contribution towards an area that is, at present, under researched namely, whether there is a structured approach that can be universally applied by organisations when internally implementing Web 2.0 technologies into their work place.

Details

The Learning Organization, vol. 21 no. 1
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 7 January 2014

Gavin James Baxter and Thomas M. Connolly

The aim of this paper is to examine the subject area of implementing Web 2.0 tools in organisations to identify from the literature common issues that must be addressed to assist…

2925

Abstract

Purpose

The aim of this paper is to examine the subject area of implementing Web 2.0 tools in organisations to identify from the literature common issues that must be addressed to assist organisations in their approach towards introducing Web 2.0 tools in their workplace. Based on the findings of the literature a Web 2.0 tools implementation model is presented.

Design/methodology/approach

A general scoping review of the literature will be conducted to identify potential issues that might impact on the implementation of Web 2.0 tools in organisations to provide an overview of examples of empirical evidence that exists in this subject area with a view to examining how to advance this particular field of research.

Findings

The findings of the scoping literature review indicate that while certain conceptual models and frameworks exist on how to implement Web 2.0 tools in organisations there is a lack of evidence to suggest that they have been empirically tested. The paper also notes that though organisations are unique, based on the literature common features can be found regarding “best practice” on how to introduce Web 2.0 tools in organisations.

Research limitations/implications

This paper does not present any findings based on an empirical study involving the implementation of Web 2.0 tools in organisations. The paper does however provide scope for both academic and management practitioners to adopt and test the models and frameworks identified in the literature review when implementing Web 2.0 tools in their organisations.

Originality/value

The contribution to knowledge that this paper provides is that it reviews an area where there is a lack of empirical evidence, namely, in the approaches that organisations can adopt when implementing Web 2.0 tools. Based on the findings from the literature and through the creation of a Web 2.0 tools implementation model, this paper provides practical guidance to management practitioners who might find introducing Web 2.0 tools into the workplace a challenge.

Details

The Learning Organization, vol. 21 no. 1
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 1 March 2013

Gavin J. Baxter and Thomas M. Connolly

The aim of this paper is to provide an overview of the “state of art” of organisational blogging. It also aims to provide a critical review of the literature on organisational…

1986

Abstract

Purpose

The aim of this paper is to provide an overview of the “state of art” of organisational blogging. It also aims to provide a critical review of the literature on organisational blogging and propose recommendations on how to advance the subject area in terms of academic research.

Design/methodology/approach

A systematic literature review is used to illustrate the different aspects of research currently associated with organisational blogging and how these studies have advanced the field of organisational learning.

Findings

The results of the systematic literature review indicate that though research into organisational blogging is increasing, research in this subject area is still in its infancy.

Research limitations/implications

Though this paper reviews empirical research related to organisational blogging it does not provide empirical evidence of Web 2.0 use within an actual organisation. The paper does, however, advocate and provide recommendations for further research to be undertaken within this subject area.

Originality/value

This paper contributes to the “state of art” of organisational blogging by providing a current synopsis of the area and provides the academic community with further recommendations for conducting future research into the subject. The paper also provides value to management practitioners in terms of how organisational blogs can be applied in an internal corporate context.

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Article
Publication date: 21 September 2010

Gavin J. Baxter, Thomas M. Connolly and Mark H. Stansfield

The purpose of this paper is to identify the theoretical link between blogs and organisational learning. It aims to provide a set of practical guidelines on how to overcome the…

3598

Abstract

Purpose

The purpose of this paper is to identify the theoretical link between blogs and organisational learning. It aims to provide a set of practical guidelines on how to overcome the challenges of implementing an organisational blog.

Design/methodology/approach

A literature review will be used to examine blogs and their association towards organisational learning and an illustration of how one company reacted to using blogs will be provided.

Findings

It was discovered that implementing blogs within organisations can present challenges that might be overcome through properly informing and educating staff about their organisational benefits. A set of guidelines is presented as an implementation checklist for companies considering using internal blogs.

Research limitations/implications

The paper does not examine the adoption of blog use within multiple organisations but reflects on the challenges of running blogs in one specific organisation. The problems identified might not apply to all types of organisations. Further research will be required to determine this.

Practical implications

The paper provides a set of guidelines that allows organisations to assess whether blogging is right for them and suggests steps to take that can stimulate an organisational blogging culture.

Originality/value

The paper offers practical advice and guidelines that help management to overcome difficulties associated with the introducing of organisational blogs internally. The paper provides a novel academic perspective in which organisational blogs might not be as straightforward to implement as argued in the literature.

Details

The Learning Organization, vol. 17 no. 6
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 7 January 2014

Shimrit Hamadani Janes, Keith Patrick and Fefie Dotsika

Research into professional services firms that have successfully implemented and adopted Web 2.0 tools are still rare, with no widely known accepted methodologies or frameworks…

2636

Abstract

Purpose

Research into professional services firms that have successfully implemented and adopted Web 2.0 tools are still rare, with no widely known accepted methodologies or frameworks. The purpose of this case study is to investigate a medium-sized law firm that embarked on a KM programme that makes explicit use of emergent enterprise-based Web 2.0 tools.

Design/methodology/approach

The overlying research methodology applied is action research, in particular participatory action research (PAR). The study draws on interviews with practitioners, consultants and knowledge workers and takes into consideration multiple stakeholder views and value conflicts. The project is part of a Knowledge Transfer Partnership between RPC LLP and Westminster Business School.

Findings

Implementation of Web 2.0 tools in professional services requires the blending of a number of approaches to address the intrinsic tension between the open, participative behaviour and iterative development methodologies encouraged by social tools, and more traditional management styles and methods of developing IT solutions.

Research limitations/implications

This article presents a single case study based on a law firm that, at the start of the research, was operating from a single location in London and at the time of writing has expanded to multiple locations, including overseas. There may be a limitation to implementing lessons learned and methodologies to larger organisations and organisations outside the legal sector.

Originality/value

While many organisations are still attempting to understand how they can practically implement Web 2.0 tools, this case study presents findings from a law firm that has had an internal Web 2.0-based knowledge solution in place for over two years. The research also makes use of a KM maturity model in order to assess the impact of the Web 2.0 implementation.

Details

The Learning Organization, vol. 21 no. 1
Type: Research Article
ISSN: 0969-6474

Keywords

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Article
Publication date: 7 January 2014

Andrea J. Hester

This paper aims to examine organizational information systems based on Web 2.0 technology as socio-technical systems that involve interacting relationships among actors…

1716

Abstract

Purpose

This paper aims to examine organizational information systems based on Web 2.0 technology as socio-technical systems that involve interacting relationships among actors, structure, tasks and technology. Alignment within the relationships may facilitate increased technology use; however, gaps in alignment may impede technology use and result in poor performance or system failure. The technology examined is an organizational wiki used for collaborative knowledge management.

Design/methodology/approach

Results of a survey administered to employees of an organization providing cloud computing services are presented. The research model depicts the socio-technical component relationships and their influence on use of the wiki. Hierarchical latent variable modelling is used to operationalize the six main constructs. Hypotheses propose that as alignment of a relationship increases, wiki use increases. The partial least squares (PLS) method is used to examine the hypotheses.

Findings

Based on the results, increased perceptions of alignment among technology and structure increase wiki use. Further analysis indicates that low usage may be linked to gaps in alignment. Many respondents with lower usage scores also indicated “low alignment” among actor-task, actor-technology, and task-structure.

Research limitations/implications

The sample size is rather small; however, results may give an indication as to the appropriateness of dimensions chosen to represent the alignment relationships. Socio-technical systems theory (STS) is often utilized in qualitative studies. This paper introduces a measurement instrument designed to evaluate STS through quantitative analysis.

Practical implications

User acceptance and change management continue to be important topics for both researchers and practitioners. The model proposed here provides measures that may reveal predictive indicators for increased information system use. Alternatively, practitioners may be able to utilize a diagnostic tool as presented here to assess underlying factors that may be impeding effective technology utilization.

Originality/value

The paper presents a diagnostic tool that may help management to better uncover misaligned relationships leading to underutilization of technology. Practical advice and guidelines are provided allowing for a plan to rectify the situation and improve technology usage and performance outcomes.

Details

The Learning Organization, vol. 21 no. 1
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 15 February 2011

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

540

Abstract

Purpose

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Bearing in mind the advantages and pitfalls of implementing blogs, the authors propose a set of practical guidelines for management who may be contemplating using blogs in their organization but who are unsure of how to implement them successfully. The guidelines are generic, in that they can be applied to most industry sectors and are more specific to large‐scale organizations or SMEs.

Practical implications

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

Details

Development and Learning in Organizations: An International Journal, vol. 25 no. 2
Type: Research Article
ISSN: 1477-7282

Keywords

Available. Content available
Article
Publication date: 21 September 2010

Ricardo Colomo-Palacios

1077

Abstract

Details

The Learning Organization, vol. 17 no. 6
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 26 September 2023

Gavin Baxter and Thomas Hainey

The purpose of this paper is to evaluate undergraduate student perceptions about the application of immersive technologies for enhancing the student learning experience. This…

823

Abstract

Purpose

The purpose of this paper is to evaluate undergraduate student perceptions about the application of immersive technologies for enhancing the student learning experience. This study assesses the viewpoints of students from varying multidisciplinary backgrounds about whether immersive technologies can enhance their learning experience and increase their level of engagement in the context of higher educational delivery.

Design/methodology/approach

The research used a case study methodology adopting a questionnaire-based research mixed methods approach. In total, 83 participants completed the questionnaire. The purpose of the research was to evaluate and interpret students’ perspectives at higher educational level about the use of immersive technologies towards enhancing their learning experience. There was also a focus on remote educational delivery due to the legacy of COVID-19.

Findings

The findings suggest that there is still more empirical work to be undertaken regarding the application of immersive technologies in higher education. The study revealed that there are immersive benefits though preference for face-to-face teaching remains popular. The negative connotations associated with immersive technology use in higher education, (e.g. virtual reality), such as cost of equipment and motion sickness, substantiates the themes identified in the academic literature.

Originality/value

The study explores a diversity of immersive technologies and their application in higher education (HE) contexts. Findings indicate that although there are acknowledged pedagogical benefits of immersive technology use in HE prevalent barriers remain that require further empirical research if immersive technology use is to be universally used in the sector.

Details

Interactive Technology and Smart Education, vol. 21 no. 3
Type: Research Article
ISSN: 1741-5659

Keywords

Available. Open Access. Open Access
Article
Publication date: 11 March 2022

Gavin Baxter and Thomas Hainey

This article aims to explore student views from a UK higher educational institution about the concept of remote online higher educational delivery. Students were asked about…

5304

Abstract

Purpose

This article aims to explore student views from a UK higher educational institution about the concept of remote online higher educational delivery. Students were asked about opinions towards working remotely and the psychological impact this had upon students and students' studies. The research provided students with the opportunity to reflect upon whether the practice of delivering education remotely continues to provide students with a beneficial student learning experience.

Design/methodology/approach

The research adopted a case study methodology utilising a mixed methods approach via questionnaire-based research. In total, 894 students completed the questionnaire. The aim of the research was to obtain a wide breadth of student opinion from multidisciplinary backgrounds to ascertain whether students' learning experience differed per subject area.

Findings

The research identified some interesting findings, namely that certain participants considered that learning remotely online was beneficial for instant feedback, supported motivation and fostered communities of practice. Negative perspectives related to feeling isolated, unmotivated and a preference towards face-to-face (F2F) delivery. One of the main areas of conflict identified from this study is that the aspect of engagement can impact students' online learning both positively and negatively.

Originality/value

The study provides an in-depth multidisciplinary student tertiary perspective relating to online remote learning. The findings from this study can be useful for educators to reflect upon and inform educational policy in relation to how best to facilitate and support the student learning experience off-campus.

Details

Journal of Research in Innovative Teaching & Learning, vol. 16 no. 1
Type: Research Article
ISSN: 2397-7604

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