Liang Ma, Xin Zhang, Gaoshan Wang and Ge Zhang
The purpose of the present study is to build a research model to study how the use of different enterprise social media platforms affects employees' relationship capital, and the…
Abstract
Purpose
The purpose of the present study is to build a research model to study how the use of different enterprise social media platforms affects employees' relationship capital, and the moderating role of innovation culture is also examined.
Design/methodology/approach
Structural equation modeling was performed to test the research model and hypotheses. Surveys were conducted in an electronic commerce company in China that uses different social media platforms, generating 301 valid responses for analysis.
Findings
First, private social media used for work-related purposes can contribute to employees' relationship capital, and public social media QQ used for work-related purposes can contribute to employees' communication quality. WeChat used for social-related purposes has a positive effect on employees' information exchange. Second, innovation culture acts as a positive moderator between work-related media use and employees' information exchange, while innovation culture acts as a negative moderator between social-related WeChat use and employees' information exchange. Third, innovation culture acts as a positive moderator between work-related QQ use and employees' trust, while innovation culture acts as a negative moderator between social-related QQ use and employees' trust.
Originality/value
First, this paper contributes to the information system (IS) social media literature by studying the effect of the use of different enterprise social media platforms used for different purposes on employees' relationship capital. Second, the authors contribute to relationship capital theory by clarifying that use of public and private social media platforms for social- and work-related purposes is an important driver of the formation of employees' relational capital. Third, the present study also contributes to enterprise social media literature by confirming that innovation culture acts as a different moderator between use of different enterprise social media platforms and employees' relationship capital.
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Liang Ma, Xin Zhang and Gaoshan Wang
Enterprise social media (ESM) are frequently used in enterprises for daily operation. Although many researchers have attempted to understand the antecedents and consequences of…
Abstract
Purpose
Enterprise social media (ESM) are frequently used in enterprises for daily operation. Although many researchers have attempted to understand the antecedents and consequences of ESM use, the integrated model, boundary conditions and mechanism of the impact of ESM use on performance are still unclear. This study fill this research gap by adopting a grounded theory approach to study how ESM use affects employee performance.
Design/methodology/approach
Choosing representative cases, the authors collected interview data and analyzed the data using open coding, axial coding and selective coding.
Findings
The results showed four main categories including ESM use, work efficiency, emotional maintenance and work performance, as well as 14 sub-categories. This paper also constructs a model of the impact of ESM use on work performance. In addition, results showed that ESM use affects employees' work performance through work efficiency and emotional maintenance, and frequency of use and individual characteristics may moderate this process.
Originality/value
This study’s results contribute to the existing ESM literature by finding the integrated model, boundary conditions and mechanism of the impact of ESM use on performance. The authors also contributed to the social media literature by finding 14 sub-categories and four main categories including ESM use, work efficiency, emotional maintenance and work performance. The conclusion of this paper provides guidance and reference for the use and management of internal social media in enterprises.
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The purpose of this paper is to extend current knowledge by focusing on three geographic factors (minority-Han residential segregation, rural-urban disparities and regional…
Abstract
Purpose
The purpose of this paper is to extend current knowledge by focusing on three geographic factors (minority-Han residential segregation, rural-urban disparities and regional differences) and their effects on educational and occupational outcomes of Chinese ethnic minorities from 2000 to 2010.
Design/methodology/approach
Data from the 2000 and 2010 Chinese decennial censuses were used, and both descriptive and multivariate analyses were conducted.
Findings
Results revel that there were regional differences in terms of educational segregation between minorities and the Han. It was also difficult for minority groups that were residentially segregated from the Han and mainly located in rural areas or western/southeastern regions to obtain high-level education. When minority groups were residentially segregated from the Han, they tended to have higher levels of occupational segregation from the Han; while minority groups with larger percentages of rural residents tended to have smaller percentages of people obtained high-status occupations. Despite China’s rapid social and economic development, ethnic disparities in education did not significantly change, and ethnic gaps in occupational attainment were widened from 2000 to 2010.
Social implications
Geographic sources of ethnic conflicts in China should not be overlooked, and future researchers should also conduct studies on Chinese ethnic minorities at individual or household level.
Originality/value
This study contributes to the literature in two major ways: first, all Chinese minority groups were included in the analyses to clarify intra-ethnic differences; second, data from two Chinese decennial censuses and longitudinal statistical modeling were used to investigate the effect of time on ethnic stratification.
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Liang Ma, Xin Zhang and Xiaoyan Ding
Reducing employees’ knowledge hiding is vital for enterprise managers. The development of enterprise social media brings opportunities for them to manage employees’…
Abstract
Purpose
Reducing employees’ knowledge hiding is vital for enterprise managers. The development of enterprise social media brings opportunities for them to manage employees’ knowledge-hiding behaviors. However, whether the use of enterprise social media inhibits or promotes knowledge hiding is still unclear. The purpose of this study is to explore how enterprise social media usage affect employees' knowledge hiding.
Design/methodology/approach
Based on the intrinsic and extrinsic motivation model, this paper proposes a research model to investigate the relationship between enterprise social media usage and knowledge hiding, using a structural equation modeling analysis of 288 employees’ data.
Findings
The results show that work-related public social media usage has an inhibiting effect on employees’ knowledge hiding, whereas the effect of work-related private social media usage on employees’ knowledge hiding is not significant; socially related public social media and private social media usage has a promoting effect on employees’ knowledge hiding; and job engagement acts in a positive moderating role between socially related private and public social media usage and evasive hiding.
Originality/value
First, this paper contributes to knowledge-hiding literature by revealing the relationship between enterprise social media usage and knowledge hiding. Second, this study contributes to motivation theory by clarifying how the use of enterprise social media with different motivations affects knowledge hiding. Third, this paper also contributes to knowledge-hiding literature by revealing a boundary condition, namely, job engagement.
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Ren-huai Liu, Kai Sun and Dongchuan Sun
The purpose of this article is to put forward China’s Hanyu Pinyin word guanli as an academic basic term to the world.
Abstract
Purpose
The purpose of this article is to put forward China’s Hanyu Pinyin word guanli as an academic basic term to the world.
Design/methodology/approach
GUANLI as an academic basic term, which holds multiple meanings of several English words, such as management, administration, governance, etc. As a basic term, GUANLI, derived several words, such as GUANLIOLOGY, GUANLIST/GUANLIER and GUANLIWORK/GUANLIJOB, to precisely and exactly convey the Chinese GUANLI ideas. It is the historical mission and opportunity for the authors to research and establish the Chinese School of Modern GUANLI Science (CSMGS).
Findings
It is inevitably necessary to build the combined Chinese–Western discourse system of GUANLI science (CCWDSGS). Some other research results of CSMGS are also presented in this paper.
Research limitations/implications
It is needless to say that there are still lots of problems in China, including in the GUANLI field. These problems will gradually be solved in China’s reform and development that takes place continuously. New problems will come up while old problems are being solved and settled; problems producing in a loop, problems solving in a loop, this is the dialectics. The authors have full confidence in solving problems, as well as in China’s development and future.
Originality/value
Practice comes first and then it is followed by theory. The authors first have the “China Model”, followed by the “Chinese School” consequently. The “China Model” has already been there, and the “Chinese School” relies on the author’s proactive research and innovation. It is just the right time for the authors to study and create the CSMGS. This is the historical mission and opportunity awaited by contemporary Chinese.
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Piotr Ratajczak and Dawid Szutowski
The paper aims at summarizing the state of knowledge on the relationship between a company’s corporate social responsibility (CSR) and its innovation performance.
Abstract
Purpose
The paper aims at summarizing the state of knowledge on the relationship between a company’s corporate social responsibility (CSR) and its innovation performance.
Design/methodology/approach
The research relied on a systematic literature review with the use of SALSA (Search, AppraisaL, Synthesis, Analysis) and backwards-snowballing methods. The search encompassed one electronic database – Scopus. Finally, the set of papers analyzed amounted to 24 publications. The relationship between innovation and CSR reported in these papers were synthesized in the form of a mapping review.
Findings
The results indicated the lack of scientific consensus on many aspects of the relationship studied. CSR was assumed to influence innovation performance, and inversely, innovations were presumed to have an impact on the company’s CSR. However, the relation’s determinants were strongly diversified in the set of articles studied.
Research limitations/implications
The present paper omitted articles published in languages other than English. Also, it limited the papers studied to those published between January 2000 and August 2014 in journals listed on the Journal Citation Report. The paper contributes to the research by highlighting the most important research gaps and implications for further research.
Practical implications
The present paper constitutes an up-to-date summary on the studied relationship, which is important for practitioners in the management process.
Originality/value
According to the authors’ knowledge, no systematic reviews dedicated to the relationship between a company’s CSR and its innovation performance were made before. Thus, it fulfils an important research gap.