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Article
Publication date: 1 March 2004

Gabriel R. Rios

The Claude Moore Health Sciences Library at the University of Virginia is one of several libraries taking a leadership role with personal digital assistants (PDAs). The mission of…

1379

Abstract

The Claude Moore Health Sciences Library at the University of Virginia is one of several libraries taking a leadership role with personal digital assistants (PDAs). The mission of the Library is to provide information management expertise and institutional leadership to connect students, researchers, clinicians and staff with the biomedical information they need to advance the education, research, patient care and public service programs of the University of Virginia Health System. As a corollary to the mission, the Library’s PDA services are built around the premise that users need the skills and knowledge to effectively use PDAs in their workflow.

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Reference Services Review, vol. 32 no. 1
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 27 May 2020

André Filipe Guedes Almeida and Gabriel Caldas Montes

Due to the fact that crime and violence affect the economy and the business environment, and since the economic environment affects entrepreneurs' expectations and therefore their…

514

Abstract

Purpose

Due to the fact that crime and violence affect the economy and the business environment, and since the economic environment affects entrepreneurs' expectations and therefore their decisions, this study analyzes the effect of both violence and crime on the confidence of entrepreneurs from the state of Rio de Janeiro.

Design/methodology/approach

Making use of time series methodology, the authors provide OLS and GMM estimates for the effects of violence and crime on the business confidence index of entrepreneurs in Rio de Janeiro. The analysis of the Rio de Janeiro case is relevant since Rio de Janeiro is the second state, after São Paulo, with the largest participation in the Brazilian GDP, and crime and violence have very high indicators in this state. The analysis comprises the period between January 2012 and July 2018 (monthly data).

Findings

The results suggest that violence and crime negatively impact business confidence in Rio de Janeiro. The estimates reveal that, among all economic and noneconomic variables, the third variable with the greatest impact on business confidence is “cargo thefts.” An increase of one standard deviation in this variable reduces business confidence by approximately 2.48 basis points, while increases of one standard deviation in “violent deaths,” “commerce thefts” and “extortion” reduce business confidence by approximately 1.24, 1.46 and 1.47 bp, respectively. The impacts caused by these violence and crime variables are greater than the effect caused by an increase of one standard deviation in the real interest rate.

Practical implications

The findings reveal that a stable economic environment with economic growth is as important to business confidence as the adoption of policies aimed at increasing public security through the fight against crime and violence.

Originality/value

If on the one hand the literature provides evidence that crime is harmful to the economy, on the other hand no study has so far analyzed the impact of crime and violence on business confidence. This type of analysis is relevant since confidence is an important aspect in the expectation formation process and thus to production and investment decisions and economic activity. Thus, this study is the first to analyze the effects of crime and violence on business confidence and consequently, the first to explore the consequences of crime on the economy through the expectations channel.

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Journal of Economic Studies, vol. 47 no. 7
Type: Research Article
ISSN: 0144-3585

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Article
Publication date: 29 November 2018

Gabriel Sperandio Milan, Luiz Antonio Slongo, Luciene Eberle, Deonir De Toni and Suélen Bebber

The purpose of this paper is to analyze customer loyalty in the context of existing relationships between Brazilian banking service provider and its customers in the context of…

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Abstract

Purpose

The purpose of this paper is to analyze customer loyalty in the context of existing relationships between Brazilian banking service provider and its customers in the context of B2C (Business-to-Consumer) relationships. Hence, a theoretical model was proposed and tested with banking services private individual customers taking into account perceived value, service provider reputation, financial bonding tactics, structural bonding tactics, social bonding tactics and switching costs as customer loyalty determinants.

Design/methodology/approach

A multivariate statistical approach with structural equations modeling was used in a 505 customer sample of the one prominent bank in Brazil.

Findings

Results indicate that the proposed theoretical model confirming a satisfactory fit, presenting a good explanatory power (R2=0.738) and supporting that perceived value influences the service provider reputation; financial bonding tactics, structural bonding tactics and social bonding tactics influence perceived value; service provider reputation influences switching costs; switching costs influence customer loyalty and the social bonding tactics influence customer loyalty.

Practical implications

The results evidenced in the present research could serve as benchmarking for other researchers or managers connected to the financial service sector (or bank service) when looking for a better understanding about the antecedents of customer loyalty, adapting strategies and actions to stimulate and generate better market and economic–financial results for the institutions of this sector.

Originality/value

Finding out which constructs better explain customer loyalty, and its possible relations, is something relevant for the banking sector, once it can generate more effective managerial insights, positively making an impact in a customer portfolio performance, or the financial institution itself, from the construction, maintenance and strengthening of the relationships with customers.

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Benchmarking: An International Journal, vol. 25 no. 9
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 25 November 2021

Carolina P. Naveira-Cotta, Jian Su, Paulo Lucena Kreppel Paes, Philippe R. Egmont, Rodrigo P.M. Moreira, Gabriel Caetano G.R. da Silva and André Sampaio Monteiro

The purpose of this paper is to investigate the impact of semi-circular zigzag-channel printed circuit heat exchanger (PCHE) design parameters on heat transfer and pressure drop…

225

Abstract

Purpose

The purpose of this paper is to investigate the impact of semi-circular zigzag-channel printed circuit heat exchanger (PCHE) design parameters on heat transfer and pressure drop of flows under high Reynolds numbers and provide new thermal-hydraulic correlations relevant to conditions encountered in natural gas processing plants.

Design/methodology/approach

The correlations were developed using three-dimensional steady-state computational fluid dynamics simulations with varying semicircular channel diameter (from 1 to 5 mm), zigzag angle (from 15° to 45°) and Reynolds number (from 40,000 to 100,000). The simulation results were validated by comparison with experimental results and existing correlations.

Findings

The results revealed that the thermal-hydraulic performance was mostly affected by the zigzag angle, followed by the ratio of the zigzag channel length to the hydraulic diameter. Overall, smaller zigzag angles favored heat transfer intensification while keeping reasonably low pressure drops.

Originality/value

This study is, to date, the only one providing thermal-hydraulic correlations for PCHEs with zigzag channels under high Reynolds numbers. Besides, the broad range of parameters considered makes the proposed correlations valuable PCHE design tools.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 32 no. 8
Type: Research Article
ISSN: 0961-5539

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Article
Publication date: 5 September 2018

Gabriel Caldas Montes and Gabriel Oliveira Lins

Due to the high levels of crime in Rio de Janeiro, the purpose of this paper is twofold. The first one is to analyze the effects of deterrence variables (such as the adoption of…

373

Abstract

Purpose

Due to the high levels of crime in Rio de Janeiro, the purpose of this paper is twofold. The first one is to analyze the effects of deterrence variables (such as the adoption of Pacifying Police Units (UPPs) and incarcerations) on violence in the municipalities of the State of Rio de Janeiro, as well as to verify the existence of “revenge effect.” The second is to analyze the effects of socio-economic development on violence, using development indicators.

Design/methodology/approach

Besides usual OLS method for panel data analysis, the study makes use of dynamic panel data framework through D-GMM and S-GMM. The estimates are based on a sample of 82 municipalities of Rio de Janeiro, and the period runs from 2003 to 2013. As dependent variables, the estimates use violent deaths (i.e. aggregation of intentional homicides and armed robberies followed by death) and homicides resulting from opposition to police intervention (i.e. civilians killed as a result of police actions against criminals – “opposition deaths”).

Findings

The estimates indicate that incarceration presents marginal capacity to reduce violence. Regarding the findings for the adoption of UPPs, the evidence suggests that this project increased violence and, therefore, the possibility of displacement of violence to other regions of the State. With respect to the effect of police deaths over violence, the results are unprecedented and suggest the existence of a “revenge effect.” Besides, the study points to the importance of socio-economic development to reduce violence.

Originality/value

Once the study analyzes the effects of incarceration and UPPs, it contributes to the literature by providing new evidence on the ability of anti-crime policies of reducing (or not) violence. In addition, when considering the death of policemen in the estimates, the study shows an unprecedented way, the effect that these deaths cause over violence (the so-called “revenge effect”). Moreover, the study considers the impacts of the development of employment and income, health and education on violence. When analyzing these development indicators, the study contributes with the literature that looks for non-police alternatives to control crime.

Details

International Journal of Social Economics, vol. 45 no. 10
Type: Research Article
ISSN: 0306-8293

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Article
Publication date: 2 October 2017

Gabriel Marcuzzo do Canto Cavalheiro and Mariana Brandao

By examining the intellectual property (IP) portfolio of the largest Brazilian footwear firms, the purpose of this paper is to improve the understanding of how manufacturing firms…

678

Abstract

Purpose

By examining the intellectual property (IP) portfolio of the largest Brazilian footwear firms, the purpose of this paper is to improve the understanding of how manufacturing firms in the footwear industry in a developing country are using the IP system.

Design/methodology/approach

Intellectual property rights (IPRs) are widely acknowledged to be of central importance to manufacturing processes and systems. As such, manufacturing firms located in developing countries also need to use the international IP system in order to increase their competitiveness. This study examines how the Brazilian footwear industry is protecting their IPRs by assessing IP filings in recent years from this particular industry.

Findings

Here, the authors provide empirical evidence indicating a recent growth in IP filings that was accomplished by manufacturing firms in the Brazilian footwear industry. Additionally, the authors also found that the use of the IP system is highly concentrated in the two Brazilian footwear industrial clusters, which are located in the States of São Paulo (SP) and Rio Grande do Sul (RS).

Research limitations/implications

The analysis can be considered a solid reference for future studies that assess the use of IP of manufacturing organizations as a developing country context. The authors believe it is worthwhile to conduct qualitative interviews with the senior managers of the IP department of Brazilian footwear manufacturers located in the SP and RS industrial clusters, as a means of deepening our understanding on their motivations to file IP applications.

Practical implications

The results presented in this study demonstrate a recent growth in IP filings accomplished by firms in the Brazilian footwear industry, which is an industry subject to serious threats posed by counterfeit and pirated goods. More specifically, the authors provide empirical evidence that the use of the IP system is more intense in two industrial clusters, which are located in the states of SP and RS. In this way, the authors believe that similar patterns will appear in other technical areas, in which industrial clusters can be identified.

Social implications

According to OECD/EUIPO (2016), the footwear industry has been leading the rank of the most severely affected by counterfeit and pirated goods worldwide. Highly copied goods also include clothing, electrical machinery and equipment, articles of leather, and watches. However, footwear products are more frequently illegally copied as compared to any other type of product.

Originality/value

Given the increased importance of IP assets in the current knowledge-based society, firms located in developing countries ought to use IP more intensively. In fact, even with growing correlation between IP and competitiveness, IP data from firms in developing countries have received limited treatment in the extant literature. In summary, the evidence base is not strong and it urgently needs strengthening. As such, to the authors’ knowledge, this study is the first contribution addressing the use of IP by footwear manufacturing firms in a developing country.

Details

Journal of Manufacturing Technology Management, vol. 28 no. 8
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 20 March 2020

Gabriel Caldas Montes and Solimar de Pinho Bernabé

Rio de Janeiro has a high tourism potential, and it is the only Brazilian city among the 100 most visited in the world. However, the National Confederation of Commerce of Goods…

678

Abstract

Purpose

Rio de Janeiro has a high tourism potential, and it is the only Brazilian city among the 100 most visited in the world. However, the National Confederation of Commerce of Goods, Services and Tourism estimates that from the total loss of revenue from tourism activities of the State of Rio de Janeiro in 2017, approximately 29 percent of this loss can be attributed to increased violence in the State. Thus, this study aims to estimate the impact of violence on tourist arrivals to Rio de Janeiro.

Design/methodology/approach

The analysis is based on a sample of tourist arrivals to Rio de Janeiro from 51 countries, for the period between 2003 and 2016. Violence is represented by violent deaths in the State of Rio de Janeiro as well as in the capital. The estimates are based on panel data methodology. This study reports fixed-effect estimates as well as dynamic panel data estimates obtained through S-GMM. The study runs regressions for the full sample and also for two other samples: one with tourists coming from developed countries and another with tourists from developing countries.

Findings

The results reveal that violence negatively impacts tourism to Rio, and it shows that tourists from developed countries are more affected by violence than tourists from developing countries. The findings indicate that for each violent death in the capital of Rio de Janeiro, almost four tourists from developed countries and approximately three tourists from developing countries quit going to Rio de Janeiro.

Originality/value

The paper is one of the few to investigate the impacts of urban violence on tourism. The paper provides two contributions. First, it addresses the effect of violent deaths on tourism, bringing evidence to a destination with a high tourism potential, but which suffers from urban violence. Second, the study is the first to investigate whether this relation is different for tourists from countries with distinct levels of development (and thus with different levels of violence).

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-09-2019-0590

Details

International Journal of Social Economics, vol. 47 no. 4
Type: Research Article
ISSN: 0306-8293

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Article
Publication date: 6 October 2023

Gabriel Maschio, Liana Stoll, Rosiele Lappe Padilha, Kelly de Moraes, Fernanda Leal Leães, Roberta Cruz Silveira Thys and Voltaire Sant'Anna

The objective was to evaluate the effect of banana peel into cake (a bakery product that may add bananas) and panettone (a product that never is added to bananas) formulations on…

146

Abstract

Purpose

The objective was to evaluate the effect of banana peel into cake (a bakery product that may add bananas) and panettone (a product that never is added to bananas) formulations on consumers' acceptance and perceived attributes and the effect on the technological properties of the product.

Design/methodology/approach

Bakery products were produced with banana peel in the formulation and control samples without residue. Volunteers scored their acceptance and checked all attributes applied to the four samples in the blind and informed tests. The texture, color, proximate composition and bake properties were measured.

Findings

The acceptance of both cakes, with and without banana peel, was not affected when consumers were informed that there was a residue in both cakes. Relative risk indicated that information had no influence on acceptance. Panettone with banana pulp showed a reduction in acceptance when volunteers were informed of the presence of banana peel. Risk analysis showed a significant relative risk of product rejection when consumers were aware of information. The addition of banana peel enhanced panettone chewiness and crumb hardness, reduced bake loss of cakes, reduced the volume of both products and changed some color parameters of both products.

Originality/value

Banana peel is a source of functional compounds, but it is not clear how consumers react when informed that the food presents it.

Details

British Food Journal, vol. 125 no. 12
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 6 April 2020

Gabriel Marcuzzo do Canto Cavalheiro, Mariana Brandao Cavalheiro and Sandra Mariano

This article is aimed at improving understanding of the possibilities and implications of using patents as a teaching instrument for universities in developing countries in order…

387

Abstract

Purpose

This article is aimed at improving understanding of the possibilities and implications of using patents as a teaching instrument for universities in developing countries in order to enable undergraduate business students to discuss critical issues associated with the commercialization of technological innovations.

Design/methodology/approach

This study is based on an explorative case of an experiential teaching exercise involving undergraduate students addressing the development of business plans addressing the commercialization of patents. In this way, we proposed the POSTE model to provide a pathway to knowledge creation by integrating entrepreneurial competences of entrepreneurship competences with existing practices.

Findings

Given the complex nature of the patenting process, the experiential exercise proposed by this study contributes to enhance IP commercialization capabilities of undergraduate students by simulating decision-making regarding market size, user requirements, product pricing, competitors, substitute products, time-to-market, product production arrangements and strategic use of the terms of a patent.

Research limitations/implications

One limitation of this research involves the impossibility of completely addressing the venture launch gap. Despite the realistic learning experience based on a real patent, as students do not own the intellectual property rights (IPRs) associated with the patents used in the course, it is not possible to implement the business models developed during the course.

Practical implications

Since patent documents are freely available and companies are increasingly dependent on intellectual property (IP) assets to remain competitive, our study provides evidence that patents can provide a rich source of information that can be used to simulate venture creations by taking into consideration economical, strategical, and legal skills needed to bridge the technology commercialization gap.

Social implications

Given the lack of courses addressing intellectual property in the wide majority of Brazilian undergraduate courses, the teaching experience described in this study contributes to raise the sense of urgency for the commercialization of patents among college students, as a means of turning technology into business.

Originality/value

Despite of the growing correlation between IP and competitiveness, teaching methods relying on IP data, such as patents, industrial designs and trademarks, in research institutions located in developing countries have received limited treatment in the extant literature.

Details

Education + Training, vol. 62 no. 7/8
Type: Research Article
ISSN: 0040-0912

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Article
Publication date: 4 August 2023

Fernando de Oliveira Santini, Luciene Eberle, Wagner Junior Ladeira, Gabriel Sperandio Milan, Ana Paula Graciola and Cláudio Hoffmann Sampaio

This article presents a systematic framework with a meta-analytic approach to finding various antecedents, consequents and moderating effects of trust in financial services.

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Abstract

Purpose

This article presents a systematic framework with a meta-analytic approach to finding various antecedents, consequents and moderating effects of trust in financial services.

Design/methodology/approach

A meta-analysis of 165 articles was performed, which generated 272 observations in a cumulative sample of 86,968 respondents.

Findings

The results of this meta-analysis demonstrated seventeen antecedents of trust constructs and four consequents. Most of these relationships were meaningful and consistent. The authors also found some significant moderators related to culture (individualism, masculinity and long-term orientation) and context (innovation index and device type).

Research limitations/implications

This meta-analysis reviewed the relationships found throughout the theoretical framework about the trust construct in financial service contexts, identifying new paths for future research. Some limitations, such as the non-use of qualitative studies and the selection of concepts, exist in the secondary data and should be noted.

Practical implications

The present study can assist financial system managers in decision-making because the findings from the meta-analysis are more consistent than those from traditional primary surveys.

Originality/value

This research tested the impact of antecedents, consequents and moderators of trust in the financial services sector and presented significant results using a meta-analytic review. This meta-analysis contributes to the marketing literature by offering a set of empirical generalizations, including relationship coefficients and fail-safe calculated numbers (FSN).

Details

International Journal of Bank Marketing, vol. 41 no. 7
Type: Research Article
ISSN: 0265-2323

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