HUBERT JOHNSTON, GLADYS STYLES JOHNSTON and CAROL CAMP YEAKEY
Male graduate students of departments of Educational Administration and Professional Schools are members of an elite group who significantly comprise and control the leadership…
Abstract
Male graduate students of departments of Educational Administration and Professional Schools are members of an elite group who significantly comprise and control the leadership positions in the United States. Their attitudes toward women will affect the future role of women in professional positions in society. This study tested male attitudes towards women as an indicator of future behavior in the hiring process. Attitudes and overt behavior were found to be related. Until such time as the male students came into direct competition with females for employment, their attitudes towards females were favourable.
GLADYS STYLES JOHNSTON and VITO GERMINARIO
The purposes of this study were (1) to examine the characteristics of teacher involvement in the decision making process in schools; (2) to examine the degree of loyalty to…
Abstract
The purposes of this study were (1) to examine the characteristics of teacher involvement in the decision making process in schools; (2) to examine the degree of loyalty to principals in schools; (3) to test the relationship between teacher decisional status and loyalty to the principal; and (4) to explore the dynamics of teacher decision‐making so that a better understanding of the underlying structure of decision‐making in schools can be developed. Data were collected at regularly scheduled faculty meetings in ten elementary and five secondary schools in New Jersey. In general, analysis of variance was utilized as the basis of statistical analysis. Further, a factor analysis was performed in an attempt to understand the underlying structure of the data. Four major conclusions were drawn from the study: (1) Teacher satisfaction with their decisional status was related to loyalty to the principal; (2) no significant differences were found between elementary and secondary schools with regard to satisfaction with their decisional status; (3) elementary school teachers exhibited a greater degree of loyalty to their principals than did teachers in secondary schools; and (4) teachers' desires to participate in decision‐making are strongest in those areas that are closely related to the teaching‐learning process.
THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that…
Abstract
THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.
Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are…
Abstract
Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.
In this paper, which was presented at the second Inter‐American Congress on Educational Administration, held July 29‐August 2, 1984 in Brasilia, DF, Brazil, the author sketches…
Abstract
In this paper, which was presented at the second Inter‐American Congress on Educational Administration, held July 29‐August 2, 1984 in Brasilia, DF, Brazil, the author sketches criteria for a philosophy that could contribute to advancement in educational administration. He then examines some positions and issues in the light of the criteria.
Jochen Wirtz, Loizos Heracleous and Nitin Pangarkar
The purpose of this paper is to explore the nature of Singapore Airline's human resource (HR) management practices that enable the company to deliver consistent service excellence…
Abstract
Purpose
The purpose of this paper is to explore the nature of Singapore Airline's human resource (HR) management practices that enable the company to deliver consistent service excellence in an efficient manner and achieve sustainable competitive advantage.
Design/methodology/approach
The paper presents an in‐depth case study based on primary and secondary data, and especially in‐depth interviews of senior management and senior flight crew.
Findings
The study finds that Singapore Airlines' HR practices involve stringent selection and recruitment processes, extensive training and retraining, successful service delivery teams, empowerment of front‐line staff to control service quality, and motivating staff through rewards and recognition.
Practical implications
This research has implications for organisations that aim to deliver consistent service excellence, by outlining HR practices that assist in this goal; and for senior management, particularly highlighting the importance and contribution of HR to competitive advantage, and the importance of strategic alignment between functional strategies and business‐level strategies.
Originality/value
The paper contributes to the understanding of how HR practices contribute to service excellence and competitive advantage, this being a key dimension of strategic alignment.
Details
Keywords
THE Fifty‐First Conference of the Library Association takes place in the most modern type of British town. Blackpool is a typical growth of the past fifty years or so, rising from…
Abstract
THE Fifty‐First Conference of the Library Association takes place in the most modern type of British town. Blackpool is a typical growth of the past fifty years or so, rising from the greater value placed upon the recreations of the people in recent decades. It has the name of the pleasure city of the north, a huge caravansary into which the large industrial cities empty themselves at the holiday seasons. But Blackpool is more than that; it is a town with a vibrating local life of its own; it has its intellectual side even if the casual visitor does not always see it as readily as he does the attractions of the front. A week can be spent profitably there even by the mere intellectualist.
THE Classification of Technology has long been a fruitful source of controversy and discussion, and the problems presented by such discussions are becoming more prominent every…
Abstract
THE Classification of Technology has long been a fruitful source of controversy and discussion, and the problems presented by such discussions are becoming more prominent every day and are among the most interesting to the librarian with a speculative turn of mind. Dr. Richardson in his synthesis of classification arrives at the conclusion that the order of knowledge is the order of things, and that the order of classification is the order of things. Therefore the correct order or arrangement of Technology should follow the same order as that placed before us by Dr. Richardson. To make provision for the better and more systematic classification of Technology for the student and craftsman is the office and responsibility of the librarian.