The purpose of this paper is to investigate how benefits management is applied to office fit‐out projects, in terms of benefits identification, benefits planning, benefits control…
Abstract
Purpose
The purpose of this paper is to investigate how benefits management is applied to office fit‐out projects, in terms of benefits identification, benefits planning, benefits control and benefits realisation.
Design/methodology/approach
Three case studies, based in Perth (Western Australia) are investigated based on structured interviews with the project sponsor; and analysis of secondary documentation, such as business cases, briefs, and post‐occupancy evaluations.
Findings
There is no coherent, holistic application of benefits management models in office fit‐out projects. There are fragments of benefits management evident from the research, such as benefits identification and planning within business cases and briefs, and benefits realisation through post‐occupancy evaluations.
Research limitations/implications
The research is based on three case studies, so it is not possible to draw any strong generalisations. Future studies are needed to corroborate or contradict the findings in this research.
Practical implications
The results highlight some aspects of benefits management in office fit‐out projects that could be improved, particularly the setting of key performance indicators for benefits, and more formal benefits control and realisation processes.
Originality/value
This research is the first to take the construct of benefits management, which is primarily applied to information systems projects, and investigate its application in building projects.
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This paper aims to examine the concept and practice of green building for office interiors: whether the green intent can be effectively implemented in an interior retrofitting…
Abstract
Purpose
This paper aims to examine the concept and practice of green building for office interiors: whether the green intent can be effectively implemented in an interior retrofitting project.
Design/methodology/approach
Reviewing green building rating systems for interiors, examining certified interior projects and interviewing occupants working in certified green offices.
Findings
The green building credits for interiors fall into three relational layers: the urban context, the host building and interior fit-outs. Most projects under study performed well on credits for interior fit-outs (e.g. low emitting materials, energy efficient equipment and appliances, etc.), while underperformed on credits for its host building (e.g. air-conditioning systems, ventilation, etc.). The latter might more significantly affect working experience. The other important green aspects, such as daylight availability, facilities accessibility, might be subject to its location and urban context.
Research limitations/implications
This article presents a multi-examination of green interiors. The data came from second-hand Leadership in Energy and Environmental Design scorecards and qualitative interviews. More quantitative surveys are expected to be conducted.
Practical implications
Green interior retrofitting should go beyond selecting environmental-friendly finishes and furniture or resource-efficient fixtures and appliances. It should proactively start from assessing the environmental performance of the host building and its urban context.
Originality/value
Most research looked at green building as a whole. Green interiors are actually more practical for tenants who intend to reduce their corporate environmental impacts, whereas they do not have control over whole building design and operations. This article highlights the importance of green interior retrofitting and provides guidance.
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Amgad Badewi, Essam Shehab, Jing Zeng and Mostafa Mohamad
The purpose of this paper is to answer two research questions: what are the ERP resources and organizational complementary resources (OCRs) required to achieve each group of…
Abstract
Purpose
The purpose of this paper is to answer two research questions: what are the ERP resources and organizational complementary resources (OCRs) required to achieve each group of benefits? And on the basis of its resources, when should an organization invest more in ERP resources and/or OCRs so that the potential value of its ERP is realised?
Design/methodology/approach
Studying 12 organizations in different countries and validating the results with 8 consultants.
Findings
ERP benefits realization capability framework is developed; it shows that each group of benefits requires ERP resources (classified into features, attached technologies and information technology department competences) and OCRs (classified into practices, attitudes, culture, skills and organizational characteristics) and that leaping ahead to gain innovation benefits before being mature enough in realising a firm’s planning and automation capabilities could be a waste of time and effort.
Research limitations/implications
It is qualitative study. It needs to be backed by quantitative studies to test the results.
Practical implications
Although the “P” in ERP stands for planning, many academics and practitioners still believe that ERP applies to automation only. This research spotlights that the ability to invest in ERP can increase the innovation and planning capabilities of the organization only if it is extended and grown at the right time and if it is supported by OCRs. It is not cost effective to push an organization to achieve all the benefits at the same time; rather, it is clear that an organization would not be able to enjoy a higher level of benefits until it achieves a significant number of lower-level benefits. Thus, investing in higher-level benefit assets directly after an ERP implementation, when there are no organizational capabilities available to use these assets, could be inefficient. Moreover, it could be stressful to users when they see plenty of new ERP resources without the ability to use them. Although it could be of slight benefit to introduce, for example, business intelligence to employees in the “stabilizing period” (Badewi et al., 2013), from the financial perspective, it is a waste of money since the benefits would not be realised as expected. Therefore, orchestrating ERP assets with the development of organizational capabilities is important for achieving the greatest effectiveness and efficiency of the resources available to the organization. This research can be used as a benchmark for designing the various blueprints required to achieve different groups of benefits from ERP investments.
Originality/value
This research addresses two novel questions: RQ1: what are the ERP resources and OCRs required to achieve the different kinds of ERP benefits? RQ2: when, and on what basis, should an organization deploy more resources to leverage the ERP business value?
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Mohammad A. Hassanain, Ahmed M. Ibrahim and Abdul-Mohsen Al-Hammad
The purpose of this paper is to holistically identify and assess the factors affecting the workplace relocation process during its various phases, namely: pre-relocation…
Abstract
Purpose
The purpose of this paper is to holistically identify and assess the factors affecting the workplace relocation process during its various phases, namely: pre-relocation, relocation and post-relocation. The factors assessment evaluates the perspectives and level of agreement between facilities and real estate management professionals.
Design/methodology/approach
Literature review was conducted to identify the factors affecting the workplace relocation process. In total, 34 factors were identified, which formed the basis of a questionnaire survey to assess their importance. Responses to the questionnaire survey were obtained through face-to-face interviews with two groups of professionals in the Eastern Province of Saudi Arabia, 32 facilities managers (FM) and 32 real estate managers (REM). The questionnaire utilized a 5-point Likert scale of importance.
Findings
The research delivers rankings of the identified factors for prioritization. Where a moderate (to high) level of agreement between FM and REM professionals was remarked. Significant factors include: “availability of workplace health and safety plan”, “analysis of business needs for relocation”, “cost control and management of the relocation process”, “availability of maintenance plans” and “selection of fit-out contractor”.
Originality/value
The study provides a significant contribution to research and professional practice, while no comprehensive studies have been conducted on the various phases of the relocation process. The findings of this study are genuine to keep professionals and practitioners on the ball managing their workplace relocations, overcoming their unforeseen struggles, resourcefully and efficiently.
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Perry Forsythe and Sara Wilkinson
The purpose of this paper is to quantify and profile the indicative amount of retrofits in office buildings as a necessary step in quantifying the recurring embodied energy in…
Abstract
Purpose
The purpose of this paper is to quantify and profile the indicative amount of retrofits in office buildings as a necessary step in quantifying the recurring embodied energy in office buildings. Buildings are a major source of energy usage and emissions, and office buildings are a significant contributor to this situation. Life cycle assessments in this area have tended to neglect the potentially large impact arising from recurring embodied energy associated with office fit-out – which is often akin to a short-term consumable rather than a long-term durable in many multi-storey buildings.
Design/methodology/approach
This study used building permit data from the Melbourne Central Business District (n = 986) over the period 2006-2010 (inclusive) to quantify the number of retrofits and related trends. Building on this, a small number of targeted case study buildings were used to probe specific issues in profiling trends associated with high-frequency trends arising from the main sample.
Findings
The data show that the number of retrofits varies according to location, grade, size and the age of buildings. Using the case study data, there is initial evidence to suggest that between 46 and 70 per cent of the floors in a high-rise office building will undergo retrofit in a five-year period. Further research should apply these data to recurring energy modelling for office buildings.
Research limitations/implications
One limitation which applies to this study is that the research is limited to a defined geographical area in one Australian city, Melbourne. Secondly the study covers a specific period, and the number of retrofits may be affected negatively or positively depending on the prevailing market conditions.
Practical implications
This paper raises important questions in respect of life cycle carbon emissions in the context of prevailing trends to shorter lease terms and practices around fit-out.
Originality/value
The retrofit of office buildings tends to go unnoticed and unmeasured in the debate about sustainable buildings. The paper provides original thought development and important measurement input which will assist in providing a more accurate and meaningful life cycle assessment of office buildings.
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Probiotics are known to extend health benefits and therefore may be included during yoghurt manufacture to enhance its prophylactic properties. Different probiotic strains may…
Abstract
Purpose
Probiotics are known to extend health benefits and therefore may be included during yoghurt manufacture to enhance its prophylactic properties. Different probiotic strains may exhibit diverse biotechnological behaviour in association with yoghurt cultures, therefore interactive behaviour amongst probiotic and yoghurt cultures must be evaluated prior to their commercial application. This paper aims to assess the effect of inclusion of different probiotic cultures on various biotechnological (technological, dietetic and prophylactic) characteristics of yoghurt cultures.
Design/methodology/approach
Yoghurt was assessed for technological characteristics based on acidification and flavour production, dietetic characteristics based on proteolytic activity, vitamin synthesis and L (+) lactic acid production and prophylactic characteristics based on β‐galactosidase activity, antibacterial spectrum, viability in product as well as during gastro‐intestinal transit, intestinal colonization, immunomodulation, anti‐carcinogenicity and hypocholesterolemic effect.
Findings
Different probiotic cultures exhibited diverse technological, dietetic and prophylactic behaviour in association with yoghurt cultures. Functional properties of traditional yoghurt could be enhanced with the combined introduction of probiotic cultures such as Bifidobacterium bifidum, Bifidobacterium infantis and Lactobacillus acidophilus and the resultant product may be recommended for consumption as a dietary adjunct.
Originality/value
The paper shows that combined introduction of probiotic cultures such as B. bifidum, B. infantis and L. acidophilus, as microbial additives during the manufacture of yoghurt would result in a product with enhanced functional properties.
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Charlene K. Stokes, Debra Steele‐Johnson and Anupama Narayan
The purpose of this article is to address and gain a more complete understanding of the effects on performance attributable to the gender composition of teams.
Abstract
Purpose
The purpose of this article is to address and gain a more complete understanding of the effects on performance attributable to the gender composition of teams.
Design/methodology/approach
The authors examined gender as a team composition variable that influences performance on a computer‐based task, and we investigated task framing (masculine/feminine) and competition (isolated/dyad) as explanatory factors in the gender composition‐performance relationship. Whereas previous research combines matched gender dyads in analyses, we distinguished male/male from female/female dyads to isolate the effects on performance and examine competition effects.
Findings
Distinguishing between male/male and female/female dyads revealed only male/male dyads had superior performance. Task framing was not supported as an explanation for the observed performance differences, but competition was. Contrasting the gender effect in competitive conditions relative to isolated conditions revealed a gender difference in performance between competitive conditions only.
Research limitations/implications
Given competition's clear role in the gender composition‐performance relationship, a more rigorous examination and manipulation of competition is needed beyond the comparison of isolated and dyadic conditions.
Practical implications
Previous research suggests to organizations/practitioners that matching teams by gender will result in optimal performance. Based on our findings, such an implementation would be to the detriment of female teams in the organization, and associated legal issues could arise.
Originality/value
The authors found the superior performance of matched teams to be attributable to the matching of male/male teams and the associated competitive context, and not attributable to matched teams in general. The results should be considered as a caution for both the academic and applied domain alike.
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Ayesha Adeel, Chathurika Kannangara, Harnovdeep Singh Bharaj, Ambar Basu, Barrie Green, Lisa Ogilvie and Jerome Carson
Digital mental health interventions (DMHIs) are promising alternatives to traditional face-to-face psychological interventions to improve psychological outcomes in various chronic…
Abstract
Purpose
Digital mental health interventions (DMHIs) are promising alternatives to traditional face-to-face psychological interventions to improve psychological outcomes in various chronic health conditions. However, their efficacy among people with diabetes is yet to be established. Therefore, this narrative review aims to identify the importance and need for evidence-based research on DMHIs targeting the psychological outcomes in people with diabetes.
Design/methodology/approach
Using a narrative review approach, this study highlights the technological advancements in diabetes health care and identifies a need for developing DMHIs for people with diabetes.
Findings
DMHIs are promising for improving psychological outcomes in people with diabetes. However, there is a need for further rigorous, controlled and high-quality diabetes-focused studies, to make firm conclusions on the effectiveness and appropriateness of DMHIs for patients with diabetes. This review also suggests that DMHIs based on psychological theories and studies with higher quality methodologies are also needed.
Originality/value
This review highlights the contemporary literature on diabetes and related technological advancements. The findings of this study serve as a basis of the improvement of policy on digital mental health services for people with diabetes, to impact the global burden of the disease.
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Camillia Matuk, Ralph Vacca, Anna Amato, Megan Silander, Kayla DesPortes, Peter J. Woods and Marian Tes
Arts-integration is a promising approach to building students’ abilities to create and critique arguments with data, also known as informal inferential reasoning (IIR). However…
Abstract
Purpose
Arts-integration is a promising approach to building students’ abilities to create and critique arguments with data, also known as informal inferential reasoning (IIR). However, differences in disciplinary practices and routines, as well as school organization and culture, can pose barriers to subject integration. The purpose of this study is to describe synergies and tensions between data science and the arts, and how these can create or constrain opportunities for learners to engage in IIR.
Design/methodology/approach
The authors co-designed and implemented four arts-integrated data literacy units with 10 teachers of arts and mathematics in middle school classrooms from four different schools in the USA. The data include student-generated artwork and their written rationales, and interviews with teachers and students. Through maximum variation sampling, the authors identified examples from the data to illustrate disciplinary synergies and tensions that appeared to support different IIR processes among students.
Findings
Aspects of artistic representation, including embodiment, narrative and visual image; and aspects of the culture of arts, including an emphasis on personal experience, the acknowledgement of subjectivity and considerations for the audience’s perspective, created synergies and tensions that both offered and hindered opportunities for IIR (i.e. going beyond data, using data as evidence and expressing uncertainty).
Originality/value
This study answers calls for humanistic approaches to data literacy education. It contributes an interdisciplinary perspective on data literacy that complements other context-oriented perspectives on data science. This study also offers recommendations for how designers and educators can capitalize on synergies and mitigate tensions between domains to promote successful IIR in arts-integrated data literacy education.
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Irini Verbist, Dale Huey and Hazel Bennett
Given the considerable variation in treatment effectiveness observed across Improving Access to Psychological Therapy (IAPT) services, the purpose of this study is to explore…
Abstract
Purpose
Given the considerable variation in treatment effectiveness observed across Improving Access to Psychological Therapy (IAPT) services, the purpose of this study is to explore client- and service-related variables that predict successful treatment outcomes and clients’ dropout. Clinician-rated clients’ motivation to change was also explored as a potential predictor for both outcome variables.
Design/methodology/approach
A convenience sample of 1,135 (F = 752; Mage = 39.4) was collected from three IAPT services in the North West of England. The study adopts a quasi-experimental, observational design. The analysis involves the description of patients’ socio-demographic and clinical characteristics and the development of three outcome prediction models, using hierarchical logistic regression.
Findings
After adjusting for confounders, employment status and motivation to change as rated by clinicians were predictive of both recovery and reliable improvement. The higher number of IAPT re-referrals was negatively associated with recovery and positively with dropouts. Clients who indicated low motivation to change and received low intensity treatment at their last session presented a higher likelihood to dropout.
Research limitations/implications
Given that the evaluation of clients’ motivation to change was solely reliant on clinical judgement, as no validated measure was used, further robust research is recommended to draw sensible conclusions.
Originality/value
This is the first study evaluating clinician-rated motivation to change as a significant predictor of treatment outcomes and dropouts within the IAPT setting. Further research implications are discussed.