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The purpose of this paper is to extend the image repair theory by focusing on the largely ignored context of the face‐to‐face communication. The paper offers an exploratory study of how image repair work is carried out in interviews with politicians in the context of press conferences.

The paper combines theoretical reflections with two qualitative case studies of press conferences of Swedish politicians. These press conferences were held to manage the challenge posed to the politicians’ public image by the media criticism. The analytical frame employed in this study is Conversation Analysis (CA).

The way journalists act during interviews and how they pose questions have noticeable consequences for the accused actor's image repair work. Image repair strategies like “apologizing” and “mortification” during the speech section of a press conference tend to be more effective as they give the accused greater opportunities to take control of the interaction.

Due to the exploratory nature of this interactional approach and the fact that the analysis involves only two cases, the findings must be seen as provisional.

The knowledge of how journalists construct a question is of high relevance for crisis communication and image repair work, and therefore of high value of public relations practitioners.

The interactional approach to image repair offers a new theoretical frame for the understanding of crisis management in interview situations. The approach especially highlights the importance of journalists’ questions in image repair work.

The purpose of this paper is to assess elements that affect social responsibility in supply chains and beyond. The elements are classified into drivers, facilitators and inhibitors.

This paper presents an assessment of supply chain management research published over the period of 2009-2013.

Sixteen elements are identified and presented in a framework along with their proposed constituents. The elements capture structures and management principles of supply chains that are important for social responsibility.

The elements provide a basis to better understand how social responsibility in supply chains is related to contextual factors. The framework of elements is still only an initial step toward enhanced understanding of how the context affects social responsibility in supply chains.

The framework may guide companies to acknowledge elements that are known to improve or deteriorate social responsibility in supply chains.

This paper contributes to capture the state-of-the-art knowledge based upon recent research. It is also a stepping stone toward improved insights on what drives, facilitates and inhibits individuals in social responsibility.

Written partially in response to a previous paper published in this Journal suggesting that leadership and leaders are categorised as ‘transformational’ or ‘transactional’, the author suggests that these definitions are too narrow to be reflective of reality. It is instead argued that true and effective leaders operate in a multidimensional framework that combines styles, skills, attributes and abilities that fall within what we commonly refer to as management and leadership. It is suggested that there is a need to move on and to accept that there is not an all‐encompassing model, definition or style of leadership.

Global icon David Beckham was alleged by the tabloid media in April 2004 to have had an extra-marital affair. Given his carefully nurtured image as a family man and model father, would the adverse publicity damage that image and affect his lucrative sponsorship endorsements? Research undertaken in the UK by IJSM&S suggests that there has been some negative impact, but it is probably not enough to make him a sponsorship liability. The findings also demonstrate very high levels of prompted and unprompted awareness for his endorsements.

This paper aims to present a number of important reminders and examples of oft‐overlooked managerial capabilities found to be useful in a variety of businesses.

This paper's “reflections on practice” are prompted by observations of kids in action – youth soccer. Combining those prompts with personal experiences drawn from over 30 years of working with business managers, and from a synthesis of over 100 contemporary business articles, 11 important bits of business wisdom are surfaced, explained, championed, and storied.

The paper presents 11 oft‐overlooked, under‐valued, subtle, bits of business wisdom. In addition, the usefulness of analogical thinking is demonstrated as observations from a non‐business setting spark insights and reflections applicable to business.

The field‐based bits of business wisdom presented here are immediately, broadly, and beneficially applicable across the corporate landscape.

Readers are provided with an engaging narrative, drawn from the youth‐soccer sidelines, that points to 11 specific business foci that can be embraced to broaden and deepen their managerial repertoires. Each of the points is embellished with numerous business examples…examples not often grabbing the business press headlines.

This paper aims to empirically validate an integrated model, combining fuzzy analytical hierarchy processing and quality function deployment, used to construct a purchasing performance (PP) matrix for engineering procurement and construction companies (EPCs). The relationship is established by linking internal customer needs (“whats”; product-related factors), with engineering requirements (“hows”; buyer-related factors [BRFs] and organization-related factors). Three different of buying types are included: new task, straight rebuy and modified rebuy.

The paper uses qualitative and quantitative techniques to determine the factors affecting PP and the extent of their influence. Evaluation of the factors affecting the PP of EPC companies is based on 32 industry experts’ opinions, supported by the academic literature.

The most significant finding is that researchers should explicitly consider BRFs like buyer knowledge, which has been missing in earlier PP models. BRFs appear to be a link between different types of buying; ignoring their importance can lead to less optimized PP and erroneous findings.

This research is unique, as PP models of EPC firms have neither been published nor validated empirically, either nationally or internationally. This exploratory study adds to the body of knowledge both by identifying the emerging factors that constitute the construct of the PP of EPCs and by filling the gap between theory and practice concerning an evaluation of the PP of EPCs. Theoretical and practical implications are discussed.

This paper aims to describe and discuss a balance model of theoretical business sustainability, to leverage the inferior side, so as to enhance performance.

A conceptual description and discussion are provided, along with an empirical depiction.

The empirical illustration presents one organization that embodies the goals of theoretical business sustainability in the marketplace and society.

Further research is needed to enhance our understanding of the phenomenon and performance of business sustainability in supply chains.

Findings highlight that there is no justification for practitioners to strive consistently for anything other than theoretical business sustainability, and stakeholders need to push organizations in that direction.

The paper contributes to our understanding of what should be done and why business sustainability performance should be improved in supply chains.