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Article
Publication date: 2 March 2023

Fung Mei Wong and Chiao-Min Lin

Human libraries are special libraries that give access to real persons known as “human books.” Readers “check out” human books by attending reading sessions organized by the human…

317

Abstract

Purpose

Human libraries are special libraries that give access to real persons known as “human books.” Readers “check out” human books by attending reading sessions organized by the human library. The majority of previous studies focus on reporting the achievement of human libraries, especially on reducing prejudice and promoting social inclusion. There is a dearth of research to investigate how a human library serves and interacts with society. In this regard, this study aims at examining the operation, development, opportunities and challenges of the New Taipei City Human Library (NTCHL), the first and largest human library in Taiwan.

Design/methodology/approach

This study adopts a triangulation methodology to collect and analyze a multitude of data. Participatory observation intends to understand the operation of the NTCHL. In-depth interview is conducted to collect the opinions of the staff of the NTCHL to identify the challenges and opportunities of the human library. Content analysis on relevant documents is performed to review the development and performance of the NTCHL.

Findings

Results indicate that the NTCHL has successfully developed a good collection of human books. The NTCHL not only provides an alternative channel of learning, but also helps build connections between community members. The number of book loans and readers has substantially increased since NTCHL' inception, indicating an increasing demand for human library services in Taiwan. While the NTCHL strives for providing readers with better and diversified services, the issues of limited involvement and commitment of human books, heavy workload and the difficulty to establish a good collection of human books need to be addressed.

Research limitations/implications

This study investigates a human library in Taiwan, but human libraries in different places are different in some aspects because those human libraries' social contexts are different. Future studies are recommended to compare the similarities and differences between different human libraries systematically. Furthermore, this study identifies the benefits of the human library but human library's effectiveness is not quantified and evaluated. Future studies may conduct quantitative assessments to fill the research gap.

Practical implications

Human libraries must strive for providing better and diversified services to readers, but there are implications for workload and administration. The experience of the NTCHL may cast light on the future development of human libraries in Taiwan and other countries around the world.

Social implications

This study shows that the NTCHL has brought a couple of benefits to the society of Taiwan. First, the NTCHL provides readers with an alternative experience of reading. This is an effective way to transmit informal or tacit knowledge. Second, building connections between community members was another benefit of the NTCHL. As modern people are becoming more accustomed to virtual life on the internet which suppresses interpersonal communication, the NTCHL represents an effective platform for communication and sharing of interpersonal experiences.

Originality/value

The novelty of this study is the use of triangulation methodology to investigate the operation, development, opportunities and challenges of the first and largest human library in Taiwan. The findings of this study may cast light on the future development of human libraries in Taiwan and other countries.

Available. Open Access. Open Access
Article
Publication date: 14 July 2021

May Mei Ling Wong, Ka Hing Lau and Chad Wing Fung Chan

COVID-19 has changed the way we teach and learn, including service-learning (S-L). This study examines the impacts of the work-from-home (WFH) mode on the work performance and…

11675

Abstract

Purpose

COVID-19 has changed the way we teach and learn, including service-learning (S-L). This study examines the impacts of the work-from-home (WFH) mode on the work performance and learning outcomes of student interns on an eight-week S-L internship programme, and the key factors in terms of its success.

Design/methodology/approach

A qualitative research methodology is adopted by interviewing nine student interns and four supervisors from three community partner organisations (CPOs) to understand their experiences of how the WFH mode has impacted intern work performance and learning outcomes. Thematic analysis is used for the data analysis.

Findings

The interns uncover a number of negative WFH impacts on the S-L internship, including ineffective communication and management practice, low work efficiency and quality, a lack of task variety and learning opportunities and distractions in the home environment. Furthermore, five critical factors for WFH success are also identified, including prior preparation, effective communication systems, personal motivators at work, the nature of the job in relation to it being suited to the WFH mode, and organisational support.

Originality/value

The study examines impacts on student work performance and learning outcomes in an S-L summer internship programme operating under the WFH mode as a result of the COVID-19 pandemic. Key success factors and practical recommendations have been developed for enhancing the future success of S-L internships operating under the WFH mode.

Details

Journal of Work-Applied Management, vol. 13 no. 2
Type: Research Article
ISSN: 2205-2062

Keywords

Available. Content available
Article
Publication date: 5 September 2016

Cherry Wun Mei Cheung, Victor Zheng, Caleb Kwong and Siu-Lun Wong

699

Abstract

Details

Journal of Entrepreneurship in Emerging Economies, vol. 8 no. 3
Type: Research Article
ISSN: 2053-4604

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Article
Publication date: 9 January 2017

Candy Mei Fung Tang and Desmond Lam

This paper aims to examine the role of extraversion and agreeableness personality traits on Generation Y (Gen Y) consumers’ attitudes toward and willingness to pay for green…

3882

Abstract

Purpose

This paper aims to examine the role of extraversion and agreeableness personality traits on Generation Y (Gen Y) consumers’ attitudes toward and willingness to pay for green hotels. Gen Y is a large and influential generational group, with a significant interest in green issues. There has been a lack of research on the consumer decision-making process toward green hotels. Specifically, the impact of personality on green attitudes and behavioral intentions is rarely investigated.

Design/methodology/approach

A major survey consisting of 406 final respondents was conducted. The 29-item survey questionnaire comprises items for extraversion, agreeableness, attitudes toward green hotels and behavioral intention toward green hotels. Numerous statistical techniques, including structural equation modeling, were used to evaluate the data collected.

Findings

The results show that extraversion and agreeableness personality traits are positively associated with respondents’ attitudes toward green hotels. Stronger and more positive attitudes toward green hotels lead to greater willingness to pay for green hotels. Moreover, attitudes toward green hotels mediate the relationship between the two personality traits and willingness to pay. These findings of Gen Y subsegments can be useful to hotel managers in identifying who are more likely to stay in and pay for environmentally friendly hotels.

Originality/value

Gen Ys are an influential consumer age group in the service industry, and their general attitudes toward “green” products are important to modern hoteliers. However, few researchers have examined Gen Ys’ attitudes and behavioral intentions toward green issues. No research has examined the role of personality traits on consumers’ perceptions of green hotels. The present study found that the extraversion and agreeableness traits of Gen Y individuals are linked to their attitudes toward and willingness to pay for green hotels.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 11 July 2023

Richard T.R. Qiu, Brian E.M. King, Mei Fung Candy Tang and Tina P. Fan

This study aims to progress scholarly understanding of the staycation phenomenon by examining customer segments and documenting local customers’ attribute preferences.

837

Abstract

Purpose

This study aims to progress scholarly understanding of the staycation phenomenon by examining customer segments and documenting local customers’ attribute preferences.

Design/methodology/approach

A stated choice experiment is used to examine customer preferences for staycation package attributes. Latent class discrete choice modeling is deployed to classify customers into market segments based on their preferences. The profile of each segment is enhanced by documenting customer characteristics and consumption styles.

Findings

Six prominent market segments are identified using a combination of sociodemographics, consumption styles and staycation attribute preferences. The findings draw on consumer experiences during the COVID-19 pandemic to generate theoretical insights into preferred staycation packages. Empirically, the estimation results from the research framework and choice experimental method demonstrate that staycation market segments exhibit distinct preference structures.

Research limitations/implications

Practitioners and policymakers can incorporate the findings of this study in designing and/or assessing staycation packages. This can ensure differentiated products for defined segments that resonate within local communities through positive word of mouth, thus offering prospective spillovers to visiting friends and relatives.

Originality/value

This is a pioneering study on preference heterogeneity from the customer perspective, with a focus on staycation markets. The findings can encourage and assist hotel sector leaders to capitalize on local market developments to achieve a more resilient hospitality business model.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 25 November 2022

Man Fung Lo, Wai Chung James Ng, Chi Fai Gary Ng and Mei Lan Peggy Ng

The demand for ambulance services in Hong Kong is increasing and first aid plays an important role in saving lives. The government recognized first aid training courses offered by…

194

Abstract

Purpose

The demand for ambulance services in Hong Kong is increasing and first aid plays an important role in saving lives. The government recognized first aid training courses offered by four organizations. This study aims to review and discuss the past, present and future of first aid and health training in Hong Kong.

Design/methodology/approach

This study adopted a case study approach to investigate the operations and development of the first aid and health training in one of the largest training providers in Hong Kong. Publicly available secondary data, including annual reports, websites, newspapers and social media, were collected and analysed. Using the thematic analysis procedure, researchers familiarised the data collected, generated initial codes, searched for themes, reviewed themes, defined themes and reported the results.

Findings

Through data analysis, researchers identified six themes which help to address the research questions regarding the types of first aid and health training courses, quality issue, awareness of first aid in the community and the future delivery of first aid training.

Practical implications

This study provided two implications on both micro and macro levels. At the micro level, training providers can enhance training quality by adopting technology. At the macro level, training providers can continue to advocate and facilitate the integration of first aid into the formal education curriculum. The last section addressed the limitations of this study and provided future research directions.

Originality/value

This study provided insights about the development of the first aid and health education and training. Health-care training providers and policymakers could benchmark the findings from this study and develop appropriate measures for promoting health education.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 17 no. 1
Type: Research Article
ISSN: 1750-6123

Keywords

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Book part
Publication date: 8 May 2003

William H. K. Lam and Mei-Lam Tam

This paper attempts to assess the parking reliability with taking into account drivers' travel choice behaviors under various traffic conditions. Apart from the well-known…

Abstract

This paper attempts to assess the parking reliability with taking into account drivers' travel choice behaviors under various traffic conditions. Apart from the well-known travel-time reliability, a parking reliability is newly defined as the probability that the drivers' average searching time for parking is less than a given threshold. This is particularly important under conditions of shortage of parking spaces in urban areas. A Monte Carlo simulation approach, which incorporates a combined trip distribution and assignment model with explicit elastic demand function, is proposed to estimate the two reliability measures of road network (i.e. travel-time and parking reliabilities). A numerical example is used to illustrate the applications of the reliability measures and the proposed approach.

Details

The Network Reliability of Transport
Type: Book
ISBN: 978-0-08-044109-2

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Article
Publication date: 2 July 2024

Kang Wan Tan and Mei Foong Wong

This paper examines the relationship between heterogeneous political connections and corporate overinvestment.

108

Abstract

Purpose

This paper examines the relationship between heterogeneous political connections and corporate overinvestment.

Design/methodology/approach

Based on a comprehensive Malaysian dataset of 834 publicly listed companies from 2000 to 2022, the authors employed multivariate ordinary least squares regression to test the relationship.

Findings

Despite different types of political connections, the findings demonstrate a positive relationship between political connections and corporate overinvestment. In particular, the association is more profound in government-linked companies (GLCs) but weaker in firms that developed political ties through family members of ruling elites. Further analysis reveals that the “helping hand” effect is only observed in GLCs and firms with politically connected directors and businessmen, whereas the “grabbing hand” effect is observed among firms connected through board, businessmen, and family ties. Moreover, the relationship is more persistent among firms with politically connected directors and businessmen around the regime change.

Research limitations/implications

Regardless of the types of political connections, the findings show that politically connected firms tend to engage in rent-seeking through political patronage networks and high levels of government interference in resource allocation. Therefore, a more sophisticated monitoring system should be developed within the political patronage networks to reduce the likelihood of different types of political-business collusion. In terms of research limitations, the research design does not consider the influence of financial constraints and management efficiency. Future research could explore these facets to comprehensively understand the dynamics between political connections and corporate investment decisions.

Practical implications

The evidence informs market participants about the relationship between heterogeneous political connections and corporate overinvestment, reinforcing previous findings that crony capitalism, political patronage, agency problems, and weak governance are well-entrenched in Malaysia’s emerging economy. The government should acknowledge these concerns by enacting anti-corruption campaigns and promoting a fair business environment. In the meantime, policymakers might redesign regulations and revise corporate governance frameworks to substantially reduce the value of political connections, thereby diminishing the bargaining power of politicians.

Social implications

As corporate investment efficiency has a considerable impact on firm value, investment decisions that enhance firm value will increase share price and maximise shareholder value. Conversely, firms may damage shareholder value if they overinvest or undertake projects that do not yield sufficient. Hence, the findings of this study may assist investors in making more informed judgements, particularly by understanding different types of business-government relations, as political connections are one of the determinants of corporate overinvestment.

Originality/value

This study reveals that the degree to which overinvestment issues manifest within firms is influenced by the nature of the political connections those firms possess. This indicates that politically connected firms should not be regarded as a homogenous group of firms.

Details

Managerial Finance, vol. 50 no. 10
Type: Research Article
ISSN: 0307-4358

Keywords

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Article
Publication date: 9 October 2009

Siew Fang Law and Sandra Jones

The purpose of this paper is to present a conceptual model of guanxi‐oriented human resource management (HRM) appropriate for organisations located in China that wish to maximise…

4284

Abstract

Purpose

The purpose of this paper is to present a conceptual model of guanxi‐oriented human resource management (HRM) appropriate for organisations located in China that wish to maximise knowledge sharing and exchange. The recognised need by Western‐based organisations to develop trusting relationships through appropriate HRM approaches presents the setting to introduce the importance of guanxi in Chinese culture. The added complexity for Chinese organisations that employ a diversity of what are termed, in this paper, Conventional and Foreign Educated Chinese and Acculturated and Newly Arrived Expatriates is also presented.

Design/methodology/approach

Building on a review of literature about what challenges the knowledge revolution is having on the way that Western organisations manage their human resources, the paper presents an overview of the notion and function of guanxi in the Chinese context. The paradoxical and ambiguous nature of guanxi and its implications for interpersonal interactions are explained as being important for HR practitioners to understand.

Findings

The paper presents a conceptual guanxi‐oriented HRM model that incorporates the Chinese mindset that is, at one and the same time, paradoxical, holistic, dynamic, interdependent, flexible and reciprocal in nature.

Research limitations/implications

While conceptual, the paper is based on a model developed from research by one of the authors that identified a guanxi‐oriented model of conflict resolution. The paper acknowledges that this model requires further research to test its applicability.

Originality/value

The paper is original in its attempt to link guanxi to HRM practices on Western concepts of human resources.

Details

Chinese Management Studies, vol. 3 no. 4
Type: Research Article
ISSN: 1750-614X

Keywords

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Article
Publication date: 13 February 2019

Chi Keung Charles Fung and Chi Shun Fong

Many scholars would agree that the international status of Hong Kong is one of the crucial factors that contribute to the continued success of Hong Kong. However, few of them…

312

Abstract

Purpose

Many scholars would agree that the international status of Hong Kong is one of the crucial factors that contribute to the continued success of Hong Kong. However, few of them explain the origin of Hong Kong’s international status. The purpose of this paper is to fill this literature gap through the case study of Hong Kong’s admission to an international organization – the Asian Development Bank (ADB) – in the late 1960s.

Design/methodology/approach

Based on declassified archives, a historical approach has been adopted to trace the origin of Hong Kong’s international status.

Findings

The findings suggest that Cold War geopolitics, both local and regional level, explain why Hong Kong, even though remained as a dependent territory of Britain, became a member of an international organization independent from the British influence. While geopolitics at local level incentivized the colonial government to “go out” for external support, geopolitics at the regional level provided an opportunity for Hong Kong to acquire membership of the ADB.

Originality/value

This paper is among the first academic study on the origin of Hong Kong’s international status.

Details

Asian Education and Development Studies, vol. 8 no. 2
Type: Research Article
ISSN: 2046-3162

Keywords

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