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The purpose of this study adopts a news media narrative approach to Yield insights on aspects of the COVID-19 impact.

This study adopts a news media narrative approach as this method can yield insights on aspects of the COVID-19 impact.

In the post-COVID-19 lockdown context, second-home tourism and mountain tourism could play the role of placebo. The dual dimension of second-home tourism and mountain tourism reflect the Janus-faced character of the tourism industry. Beyond the fact that this study has highlighted the placebo role that both forms of tourism are probably going to play, it makes the connection between mountain tourism and second-home tourism; highlights the Janus-faced character of both forms of tourism; and highlights the mutation impacts of COVID-19 on tourism trends.

COVID-19 is the current concern, and this paper offers a timely perspective on a topic of significant interest.

This study aims to offer a three-pronged reflection on overtourism in large cities such as Barcelona. The objective is to outline how technology can impact on overtourism and eventually, how to tackle the problem using technology.

The research design is based on secondary data (literature and online reviews) and a case study of Barcelona.

The most significant aspect is the rapid spread of comments and reviews about attractions and venues. Despite the interest in ICT generalisation, these new technologies have a dark side. Closely linked to fashion trends, some tourist destinations find themselves rapidly overbooked.

Unlike other studies, this paper reveals a dark side of technology and attempts to use technology to mitigate the impacts of overtourism.

The purpose of this paper is to summarise the main outcomes of the collection of studies in this theme issue and to offer some key reflections based on the experiences of the theme editors and contributors.

This study uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the contributors and material and the editorial process.

This paper provides insights and practical suggestions in response to the theme issue question from different academic and professional backgrounds, namely, the hotel industry, the events industry, the technology sector, non-governmental organisations, government sectors, and the local community.

The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of worldwide hospitality and tourism theme’s approach to collaborative working and writing.

The collaborative study reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the papers provide a range of options for destination marketing organisations in response to the issues highlighted.

Profiles the WHATT theme issue: “Tourism sustainability in natural, residential and mountain locations: What are the current issues and questions?” with reference to the experiences of the theme editors and writing team.

The author has used structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

This paper identifies some of the key challenge for sustainable tourism in natural spaces and mountain areas with reference to the issues that impede sustainability and possible solutions.

The theme issue outcomes provide indicators and action points for tourism industry stakeholders and for teaching and research in sustainable tourism development.

This paper draws on discussion and applies research to identify and assess the scope and scale of action needed to address tourism sustainability in a diverse range of locations, with particular reference to Europe. Taken together, the theme issue collection of articles provides a rich picture of the changes that are needed and key actions for the future.

Overtourism is a term that has emerged in media over the past few years. Issues of carrying capacity that were limited to tourism sites have recently spread to places with no tourism background. The development of new technologies and network hospitality (NH) has enabled a blurring of roles. Residents and tourists are more than often using the same infrastructure and spaces creating tensions. This reinforces issues related to ownership and citizenship within a new context. However, there is only a limited number of studies linked to urban overtourism, and a categorisation of cities is necessary to apprehend the phenomenon. The purpose of this paper is to analyse the current narratives of overtourism in cities and their impact on selected stakeholders.

This conceptual paper uses a qualitative approach to investigate the case of several cities bearing signs of overtourism. It uses data from public and private sources (statistics, press, city marketing, etc.) from six cities of various size in Europe in which the media reported overtourism syndrome. The data were analysed through a thematic analysis, enabling a categorisation and a typology of urban overtourism.

Findings show that overtourism is a notion constructed from various aspects, including recently added supply sources such as NH and low-cost carriers. The urban morphology and branding strategy play a major role in the sentiment of overtourism.

The study indicates the need for further research considering the urban destination in a holistic manner, rather than approaching it at the tourist site scale. A further quantitative research could test the model of urban overtourism taxonomy.

The developed urban overtourism typology and framework of analysis. The argument of using the urban morphology understanding and technology to address urban destination overtourism.