Chandana (Chandi) Jayawardena, Fred Lawlor, J. Charles Grieco, Michel Savard and Michael Tarnowski
This paper aims to analyse key challenges Canadian hotels are facing, and to suggest innovative steps to make hotel operations in Canada more successful.
Abstract
Purpose
This paper aims to analyse key challenges Canadian hotels are facing, and to suggest innovative steps to make hotel operations in Canada more successful.
Design/methodology/approach
The foundation for this paper was laid during a well attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. The subject of hotel operations is discussed in the context of the theme for the 2012 Canadian WHATT roundtable and the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”
Findings
The paper provides valuable information on hotel management and operations, and outlines innovative solutions to key challenges Canadian hotels are facing.
Practical implications
The paper highlights effective approaches to managing hotel operations. The authors propose segment‐specific, tailor‐made training sessions for the diverse workforce of today.
Originality/value
The paper draws on the authors' experience and observations to explain how hoteliers can implement innovative change that enables them to achieve greater operational success. As the team of authors represents both academia and the industry, including a former general manager of the largest hotel in Canada, this paper will be of immense value to students, educators, and researchers, as well as industry leaders.
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Fred Lawlor and Chandana Jayawardena
Avendra is an independent company formed by Marriott International, Inc., Hyatt Hotels Corporation, ClubCorp. USA, Inc., InterContinental Hotel Group, and Fairmont Hotels and…
Abstract
Avendra is an independent company formed by Marriott International, Inc., Hyatt Hotels Corporation, ClubCorp. USA, Inc., InterContinental Hotel Group, and Fairmont Hotels and Resorts – all leading companies in their respective hospitality markets. Avendra serves the hospitality industry in North America and the Caribbean and is the largest hospitality procurement service company in the world. This viewpoint article presents a few concepts of procurement and purchasing for hotels. Explains the origin, concept, philosophy and operation of Avendra. Identifies the future challenges for the company. Concludes by listing the key benefits for suppliers, hotels and, most importantly, to the customers should similar operations evolve in different parts of the world.
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Armstrong Siddeley Motors Ltd., of Coventry, announce that Mr W. F. Saxton, chief engineer, has been appointed a director of the Company.
WE MAKE no apology for once again returning to the theme we have been expounding of late: that there is no need to fear the mini‐micro revolution.
THE College of Librarianship is best considered on its own terms, as an institution unique in the history and present pattern of British library education, but its significance…
Abstract
THE College of Librarianship is best considered on its own terms, as an institution unique in the history and present pattern of British library education, but its significance and probable future development can best be assessed if two external factors are kept in mind.
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of…
Abstract
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.
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THE popular image of Ireland is of a land where one can enjoy the perfect holiday. If you are a golfer, fisherman, rambler or if you just enjoy good food and of course the black…
Abstract
THE popular image of Ireland is of a land where one can enjoy the perfect holiday. If you are a golfer, fisherman, rambler or if you just enjoy good food and of course the black nectar for which it is famous, then Ireland is the place to go, take the word of TV Chef, Keith Floyd. Ireland however, unlike many small countries, is not content to base its economy on tourism.
Mark Anthony Camilleri and Adriana Caterina Camilleri
A relevant literature review suggests that today’s children are increasingly immersing themselves in ubiquitous technologies, including interactive media and digital games…
Abstract
Purpose
A relevant literature review suggests that today’s children are increasingly immersing themselves in ubiquitous technologies, including interactive media and digital games. Therefore, this paper aims to investigate the primary school students’ intrinsic and extrinsic motivations toward learning via gameplay through their mobile devices, at home and at school.
Design/methodology/approach
This study was carried out among primary school students in a small European state. It used valid and reliable measures that comprised the technology acceptance model’s key constructs. However, the empirical investigation also explored the students’ perceived enjoyment and social influences, as plausible antecedents for their behavioral intention to engage with the educational applications (apps).
Findings
The findings reported that there were strong correlations between the students’ perceived usefulness of the mobile technologies and their behavioral intention to use them for their learning. The results also indicated that there was no significant relationship between the perceived ease of use and the children’s enjoyment in engaging with the educational apps that were used at school.
Originality/value
To the best of the authors’ knowledge, there is no other study in academia that has explored the children’s technology acceptance, normative pressures and their intrinsic motivations to use mobile learning technologies in the context of primary education. Therefore, this contribution opens future research directions, as this study can be replicated in other contexts.