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Article
Publication date: 1 January 1988

Frank E. Camacho

The development of new business opportunities is a systematic process at Marriott Corporation. It has, over the last five years, resulted in the launching of Courtyard hotels…

327

Abstract

The development of new business opportunities is a systematic process at Marriott Corporation. It has, over the last five years, resulted in the launching of Courtyard hotels, Marriott Suites, and Fairfield Inns, the company's latest lodging product. This sytematic process has also been applied outside the lodging field, specifically in the development of a new business called Lifecare.

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Journal of Services Marketing, vol. 2 no. 1
Type: Research Article
ISSN: 0887-6045

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Book part
Publication date: 30 October 2023

Martha Kakooza and Sean Robinson

As a workplace, Higher Education has long been spatially socialized as a heteronormative with counter spaces (LGBTQ resource centers) in which assumptions about an individual's…

Abstract

As a workplace, Higher Education has long been spatially socialized as a heteronormative with counter spaces (LGBTQ resource centers) in which assumptions about an individual's sexuality have been assumed as heterosexual or gay/lesbian pushing mononormativity. This study focused on the narratives of six bisexual faculty and staff to uncover how mononormativity is (re)produced in the workplace. We analyze the ways in which bisexual faculty and staff experience an unevenness of power in communicating their bi identity. We drew on Lefebvre's (1991) theory to understand how the social workplace is sexualized presenting our findings through an ethnodrama.

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Book part
Publication date: 21 September 2015

Celeste Campos-Castillo

A fairly consistent finding in research on trust in physicians is that racial and ethnic minorities cite lower levels than whites. This research typically samples only health care…

Abstract

Purpose

A fairly consistent finding in research on trust in physicians is that racial and ethnic minorities cite lower levels than whites. This research typically samples only health care users, which limits our understanding of what underlies distrust. It remains unclear whether the distrust is generalized, which is distrust that is unrelated to using health care regularly or recently.

Methodology/approach

Using data from the Health Information National Trends Survey, multivariable logistic regressions assessed whether racial and ethnic differences in distrust (1) are equivalent among health care users and non-users; (2) regardless of respondents’ health and socio-economic status; and (3) manifest in other health information sources.

Findings

Racial and ethnic minorities are less likely than whites to trust physicians as health information sources. These racial and ethnic differences are equivalent among health care users and non-users, regardless of respondents’ health and socio-economic status. The racial and ethnic patterns do not manifest when predicting trust in other health information sources (Internet, family or friends, government health agencies, charitable organizations).

Research limitations/implications

Data are derived from a cross-sectional survey, which makes it difficult to account comprehensively for self-selection into being a health care user. Despite the limitations, this research suggests that racial and ethnic minorities possess a generalized distrust in physicians, necessitating interventions that move beyond improving health care experiences.

Originality/value

Many researchers have surmised that a generalized distrust in physicians exists among racial and ethnic minorities. This chapter is the first to explicitly examine the existence of such distrust.

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Education, Social Factors, and Health Beliefs in Health and Health Care Services
Type: Book
ISBN: 978-1-78560-367-9

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Book part
Publication date: 12 November 2014

Camille Cornand and Frank Heinemann

In this article, we survey experiments that are directly related to monetary policy and central banking. We argue that experiments can also be used as a tool for central bankers…

Abstract

In this article, we survey experiments that are directly related to monetary policy and central banking. We argue that experiments can also be used as a tool for central bankers for bench testing policy measures or rules. We distinguish experiments that analyze the reasons for non-neutrality of monetary policy, experiments in which subjects play the role of central bankers, experiments that analyze the role of central bank communication and its implications, experiments on the optimal implementation of monetary policy, and experiments relevant for monetary policy responses to financial crises. Finally, we mention open issues and raise new avenues for future research.

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Experiments in Macroeconomics
Type: Book
ISBN: 978-1-78441-195-4

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Article
Publication date: 20 February 2019

Frank Mathmann, Lisa Pohlmeyer, E. Tory Higgins and Clinton Weeks

This paper aims to investigates the effect of normative expectations in the purchase process on consumers’ value perceptions for prosocial products (e.g. environmentally friendly…

711

Abstract

Purpose

This paper aims to investigates the effect of normative expectations in the purchase process on consumers’ value perceptions for prosocial products (e.g. environmentally friendly products) relative to conventional non-prosocial products. It extends the literature on both prosocial products and regulatory fit.

Design/methodology/approach

Five factorial experiments are employed, testing diverse samples, including Dutch university students and American online panel participants from the general population.

Findings

Findings show that regulatory fit between the prosocial product orientation and an emphasis on normative expectations in the purchase process (termed prosocial process fit) increases perceptions of prosocial product value (relative to conventional products). This effect is mediated by engagement.

Research limitations/implications

The current research is limited to investigating how value perceptions of prosocial products can be increased (i.e. through prosocial process fit). Future research is warranted that analogously considers conditions that would increase value for non-prosocial products as well (e.g. by creating a fit with a non-prosocial process).

Practical implications

The research shows how prosocial manufacturers and retailers can redesign the purchase process to increase customers’ engagement, perceptions of prosocial product value and prosocial product purchase.

Social implications

This work serves to explain differences in consumers’ value perceptions for prosocial products. Hence, it shows how socially responsible consumption can be better supported in society.

Originality/value

This work demonstrates a new kind of regulatory fit based on fit between prosocial products and normative expectations in the purchase process (i.e. moving beyond the types of regulatory fit previously examined in this context, such as with fit between regulatory focus orientation and goal pursuit). The authors use this to provide a much needed explanation for the heterogeneity in the literature regarding the value that consumers experience for prosocial products relative to conventional ones.

Details

European Journal of Marketing, vol. 53 no. 4
Type: Research Article
ISSN: 0309-0566

Keywords

Available. Content available
Book part
Publication date: 27 December 2018

Abstract

Details

Perspectives on Diverse Student Identities in Higher Education: International Perspectives on Equity and Inclusion
Type: Book
ISBN: 978-1-78756-053-6

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Book part
Publication date: 4 September 2013

Hanna Jokinen-Gordon and Jill Quadagno

This chapter examines social variations in parent dissatisfaction with children’s medical care and tests whether greater dissatisfaction is associated with less preventive care…

Abstract

Purpose

This chapter examines social variations in parent dissatisfaction with children’s medical care and tests whether greater dissatisfaction is associated with less preventive care and unmet medical need.

Methodology/approach

The 2007 National Survey of Children’s Health (NSCH) is a nationally representative cross-sectional sample of parents of U.S. children age 0–17 years (N=78,523). We use a combination of ordinary least squares (OLS) and binary logistic regression to analyze parent dissatisfaction, preventive care, and unmet medical need.

Findings

Our results indicate that parents’ dissatisfaction scores are significantly higher for racial/ethnic minorities, non-English speakers, lower socioeconomic status (SES) respondents, and the uninsured. Furthermore, parent dissatisfaction has a significant and robust association with lack of preventive care and reports of unmet medical need.

Research limitations/implications

Due to the cross-sectional research design, we were unable to determine whether dissatisfaction caused parents to delay children’s medical care, thus resulting in a lack of annual preventive care and greater unmet needs.

Originality/value of chapter

Although there is extensive research on adult perceptions of their own medical care, few sociological studies have examined parents’ perceptions about their children’s care. Yet, there is substantial evidence that parents transmit health-related attitudes, beliefs, and behaviors to their children. As with adult patients, parent satisfaction with their child’s medical care is stratified by social characteristics; however, we also find a strong association between dissatisfaction and use of other important health services. It may be the case that when parents feel that they did not receive satisfactory care, they are more likely to delay, or to forgo, preventive and other health services.

Details

Social Determinants, Health Disparities and Linkages to Health and Health Care
Type: Book
ISBN: 978-1-78190-588-3

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Business and Management Doctorates World-Wide: Developing the Next Generation
Type: Book
ISBN: 978-1-78973-500-0

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Article
Publication date: 7 March 2019

Frank Upward

The Information Age during the transition from the paper era to the digital one saw the fracturing and fragmenting of the information-based specialisations. More recently…

1351

Abstract

Purpose

The Information Age during the transition from the paper era to the digital one saw the fracturing and fragmenting of the information-based specialisations. More recently, professional norms for governance have been swept aside within new business models based on information based business applications. This paper aims to support an advance towards networked cohesion based on informatics, regenerating professionalism for the complex networked age.

Design/methodology/approach

New regulatory approaches will have to manage monistic diversity, connecting the deeper logic of continuum thinking in which information governance exists as part of a simple whole (the monistic component) with a recognition that the parts of information governance are much more complex than the whole (the expanding diversity). A continuum approach of this type involves studying things in motion as part of evolutionary processes.

Findings

The production of information is galloping ahead of its authoritative management, and this is at the heart of many of the failings of the post-truth information era. Informatics with its emphasis upon the joint operation of technologies, social processes and knowledge forming and its ability to be an umbrella term for many specialisations can be a cohering force.

Practical implications

The alignment of thought, action and ethical information governance across inter-connected practices for individuals, groups and organisations can be supported by the deeper logic and grounded experience of continuum thinking.

Originality/value

This paper will look to expand the array of sympathisers who wish to get more in touch with studying things in motion, including those trying to cope with the need to develop more adequate ways for managing nanosecond archiving processes.

Details

Records Management Journal, vol. 29 no. 1/2
Type: Research Article
ISSN: 0956-5698

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Article
Publication date: 1 August 2020

Sanjiv Narula, Surya Prakash, Maheshwar Dwivedy, Vishal Talwar and Surendra Prasad Tiwari

This research aims to outline the key factors responsible for industry 4.0 (I4.0) application in industries and establish a factor stratification model.

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Abstract

Purpose

This research aims to outline the key factors responsible for industry 4.0 (I4.0) application in industries and establish a factor stratification model.

Design/methodology/approach

This article identifies the factor pool responsible for I4.0 from the extant literature. It aims to identify the set of key factors for the I4.0 application in the manufacturing industry and validate, classify factor pool using appropriate statistical tools, for example, factor analysis, principal component analysis and item analysis.

Findings

This study would shed light on critical factors and subfactors for implementing I4.0 in manufacturing industries from the factor pool. This study would shed light on critical factors and subfactors for implementing I4.0 in manufacturing industries. Strategy, leadership and culture are found key elements of transformation in the journey of I4.0. Additionally, design and development in the digital twin, virtual testing and simulations were also important factors to consider by manufacturing firms.

Research limitations/implications

The proposed I4.0 factor stratification model will act as a starting point while designing strategy, adopting readiness index for I4.0 and creating a roadmap for I4.0 application in manufacturing. The I4.0 factors identified and validated in this paper will act as a guide for policymakers, researchers, academicians and practitioners working on the implementation of Industry 4.0. This work establishes a solid groundwork for developing an I4.0 maturity model for manufacturing industries.

Originality/value

The existing I4.0 literature is critically examined for creating a factor pool that further presented to experts to ensure sufficient rigor and comprehensiveness, particularly checking the relevance of subfactors for the manufacturing sector. This work is an attempt to identify and validate major I4.0 factors that can impact its mass adoption that is further empirically tested for factor stratification.

Details

Journal of Advances in Management Research, vol. 17 no. 5
Type: Research Article
ISSN: 0972-7981

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