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The purpose of this paper is to describe how a major financial services organisation used the results of an independent research project to alter its approach to leadership assessment and development.

The research project involved collecting employee opinion data from roughly equal samples of employees from 22 countries worldwide (total n = 47, 236). Subsequent linkage research analyses involved employee opinions being correlated with measures of customer satisfaction and financial performance for up to 187 organisations worldwide.

Findings revealed that what employees most want from the top leaders of their organisations is to be inspired, respected and rewarded. Organisations whose leadership teams scored higher on measures of inspiring, respecting and rewarding employees also achieved higher employee engagement, customer satisfaction and financial performance.

These findings spurred the development of a new direction for leadership development and assessment for Lloyds Banking Group, a major financial services organisation based in the United Kingdom.

This research answers a fundamental question from a sample of employees from 22 countries worldwide: what do employees most want from the top leaders of their organisations? Using performance data from up to 187 organisations worldwide this research also demonstrates that organisations whose top leaders provide employees with what they most want achieve superior organisational performance. Knowing this allows organisations to review and revise a wide variety of talent management approaches, including leadership assessment, development and reward systems. It also informs the design of employee survey instruments to ensure coverage of topics with known links to organisational success.

The purpose of this chapter is to examine how multinational firms have an added incentive to promote corporate social responsibility (CSR) in order to maximize profitability and adapt to the changing normative climate in a post Great Recession economy.

This chapter builds on institutional theory using contextual evidence from Mexican firms to provide insight into the varying pressures facing local and multinational enterprises in emerging markets.

This chapter highlights different sets of pressures faced by emerging market firms, both domestic and multinational. This chapter contends that emerging market multinational enterprises (EMNEs) are incentivized to uphold CSR practices to a greater degree than domestic firms from emerging markets.

Contextual evidence for this chapter was confined to Mexican firms, which provides an opportunity for future research to be carried out from alternative emerging markets.

From a social standpoint, this chapter sheds light on the challenges of globalization and the current rift between national level policies, coinciding behavior, and global expectations. From a practical standpoint, this chapter could inform and alert CEOs and practitioners to the nuances of CSR expectations, contingent upon the sphere in which they choose to operate in.

This chapter contributes to the growing dialogue on EMNEs while highlighting the schism between national and global expectations for CSR. Further, this chapter adds to the literature on institutional theory by connecting it to the in-group and out-group literature from sociology.

Some misconception appears to have been caused in certain districts by the issue of a circular by the Local Government Board, dated December 12, 1905, and addressed to the Clerks and Town Clerks of counties and boroughs. In many cases the letter in question has been forwarded to the Public Analysts, who, seeing it for the first time, naturally imagine that it imposes fresh duties on them, and that the Public Analyst is to collect and tabulate the details with regard to prosecutions and fines.

The purpose of this study was to investigate the impact of sponsorship on companies that supported the 2002 Winter Paralympics. The aim of the study was to find out whether sponsorship was related to positive cumulative abnormal returns on the stocks of selected companies. Specifically, was there a difference between the stock values of the 16 companies (with shares in US markets) that sponsored Paralympic games versus leading competitors that did not? Results indicated that no differences existed between those companies that chose to sponsor Paralympics and their leading competitors at any of the time periods F(1, 30 ) = 1.15, p < .05. These findings were consistent with past studies conducted on sport events for persons without disabilities. Further studies are needed to measure other possible company gains by sponsoring Paralympics.

In view of the consensus that climate change is happening, scientists have documented several findings about Uganda’s recent climate, as well as its variability and change. The purpose of this study is to review what has been documented, thus it gives an overview of what is known and seeks to explain the implications of a changing climate, hence what ought to be known to create a climate resilient environment.

Terms such as “climate”, “climate change” and “climate variability” were identified in recent peer-reviewed published literature to find recent climate-related literature on Uganda. Findings from independent researchers and consultants are incorporated. Data obtained from rainfall and temperature observations and from COSMO-CLM Regional Climate Model-Coordinated Regional Climate Downscaling Experiment (CCLM CORDEX) data, European Centre for Medium-Range Weather Forecasts (ECMWF) Interim Re-Analysis (ERA-Interim) data and Global Precipitation Climatology Centre (GPCC) have been used to generate spatial maps, seasonal outputs and projections using GrADS 2.02 and Geographic Information System (GIS) software for visualization.

The climate of Uganda is tropical in nature and influenced by the Inter-Tropical Convergence Zone (ITCZ), varied relief, geo-location and inland lakes, among other factors. The impacts of severe weather and climate trends and variability have been documented substantially in the past 20-30 years. Most studies indicated a rainfall decline. Daily maximum and minimum temperatures are on the rise, while projections indicate a decrease in rainfall and increase in temperature both in the near and far future. The implication of these changes on society and the economy are discussed herein. Cost of inaction is expected to become huge, given factors like, the growing rate of the population and the slow expanding economy experienced in Uganda. Varied forms of adaptation to the impacts of climate change are being implemented, especially in the agricultural sector and at house hold level, though not systematically.

This review of scientific research findings aims to create a better understanding of the recent climate change and variability in Uganda and provides a baseline of summarized information for use in future research and actions.

In this article we focus on two women, Catherine Francis (1836‐1916) and Dorothy Dolling (1897‐ 1967), whose lives traversed England, New Zealand and South Australia. At the beginning of this period the British Empire was expanding and New Zealand and South Australia had much in common. They were white settler societies, that is ‘forms of colonial society which had displaced indigenous peoples from their land’. We have organised the article chronologically so the first section commences with Catherine’s birth in England and early life in South Australia, where she mostly inhabited the world of the young ladies school, a transnational phenomenon. The next section investigates her career in New Zealand from 1878 where she led the Mount Cook Infant’s School in Wellington and became one of the colony’s first renowned women principals. We turn to Dorothy Dolling in the third section, describing her childhood and work as a university student and tutor in New Zealand and England. The final section of our article focuses on the ways in which both women have been represented in the national memories of Australia and New Zealand. In so doing, we show that understandings about nationhood are also transnational, and that writing about Francis and Dolling reflects the shifting relationships between the three countries in the twentieth century.

The purpose of this paper is to review and discuss the role of the project champion and the project champion's experience in a business capacity building project in the Former Yugoslav Republic of Macedonia. The project champion mentored and fostered joint enterprises between and across actors engaged in the production, processing, distribution, retailing and exporting of lamb meat and cheese derived from sheep milk. The article aims to analyse and compare the experiences and knowledge from this project with that of knowledge in extant studies on demand chain integration and inter‐firm alliances.

A case study was crafted from information accessed from the project champion, key informants and information about the project presented in the web sites of the United States Agency for International Development and the project champion. The experiences presented in the case study were critically examined and evaluated with the findings in extant studies on inter‐firm alliances.

Demand chain strategy based on customer orientation and seamless integration of all actors in the value chain through a joint enterprise fosters relationship bonding, structural cohesion and transaction efficiencies. The role of a third party project champion in facilitating and mentoring the value chain actors contributed to the success of the joint‐enterprise.

The findings are based on a single case study, the unique characteristics of the study context limits the scope of generalising the findings.

Knowledge from this study is transferable to other industry sectors and can also be adapted in other environments in which individual small‐to‐medium‐scale enterprises experience competency and capacity constraints in developing their business.

Adopts a whole‐of‐chain capacity building approach. The dynamics of the study context (small‐to‐medium scale enterprises in all segments of the chain, niche high value products, transitional economy which recently adopted a free enterprise business model) are unique and this influenced project initiatives and outcomes. The study provides valuable insights into developing small‐to‐medium‐scale food enterprise capacity building projects.

The attention of English people was probably first drawn to Montreux by a footnote in that magical book, Jean‐Jacques Rousseau's Nouvelle Héloïse, which resulted in streams of literary pilgrims to the romantic scenes at the eastern end of the Lake of Geneva. But whereas the fame of such places as Clarens and Meillerie was, as it were, ready‐made by the eulogistic (and well‐merited) references to them in this book, Montreux received nothing but a fretful mention: “Il y a près de Clarens un village appelé Moutru, dont la commune seule est assez riche pour entretenir tous les communiers, n'eussentils pas un pouce de terre en propre. Aussi la bourgeoisie de ce village est‐elle presque aussi difficile à acquérir que celle de Berne. Quel dommage qu'il n'y ait là quelque honnête homme subdélégué pour rendre messieurs de Moutru plus sociables, et leur bourgeoisie un peu moins chère!”

This paper aims to illustrate the scope and challenges of using computer-aided content analysis in international marketing with the aim to capture consumer sentiments about COVID-19 from multi-lingual tweets.

The study is based on some 35 million original COVID-19-related tweets. The study methodology illustrates the use of supervised machine learning and artificial neural network techniques to conduct extensive information extraction.

The authors identified more than two million tweets from six countries and categorized them into PESTEL (i.e. Political, Economic, Social, Technological, Environmental and Legal) dimensions. The extracted consumer sentiments and associated emotions show substantial differences across countries. Our analyses highlight opportunities and challenges inherent in using multi-lingual online sentiment analysis in international marketing. Based on these insights, several future research directions are proposed.

First, the authors contribute to methodology development in international marketing by providing a “use-case” for computer-aided text mining in a multi-lingual context. Second, the authors add to the knowledge on differences in COVID-19-related consumer sentiments in different countries. Third, the authors provide avenues for future research on the analysis of unstructured multi-media posts.

Some misconception appears to have arisen in respect to the meaning of Section 11 of the Food and Drugs Act, 1899, owing, doubtless, to the faulty punctuation of certain copies of the Act, and the Sanitary Record has done good service by calling attention to the matter. The trouble has clearly been caused by the insertion of a comma after the word “condensed” in certain copies of the Act, and the non‐insertion of this comma in other copies. The words of the section, as printed by the Sanitary Record, are as follows: “Every tin or other receptacle containing condensed, separated or skimmed milk must bear a label clearly visible to the purchaser on which the words ‘Machine‐skimmed Milk,’ or ‘Skimmed Milk,’ as the case may require, are printed in large and legible type.”