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Article
Publication date: 14 January 2025

Markus Lüttenberg, Alexander Zienau, Marcus Wiens, Ole Hansen, Florian Diehlmann and Frank Schultmann

In crises like natural disasters and the COVID-19 pandemic, public actors might have to take over responsibility for the population’s supply when the market fails to meet the…

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Abstract

Purpose

In crises like natural disasters and the COVID-19 pandemic, public actors might have to take over responsibility for the population’s supply when the market fails to meet the demand for essential goods. Companies can be valuable collaboration partners for public actors. However, conditions under which companies are willing and able to support public crisis management need to be better understood. This paper aims to empirically investigate expectations and motivation to better understand the motives leading companies to participate in public–private emergency collaborations. To enable successful collaboration, the paper develops crisis preparedness guidelines for state institutions and companies.

Design/methodology/approach

The authors develop and conduct a survey and statistically analyze the responses of 398 German companies from the food, health-care and logistics sectors.

Findings

Most companies have already engaged in crisis management and are willing to engage collaboratively. While their preferred contribution to collaborative crisis management is providing resources (e.g. goods or equipment) instead of coordination tasks, they also want to ensure that their business processes are sustained. Among the most promising incentives to increase company engagement are monetary compensation for provided resources and an improved communication policy. Logistics companies are motivated more by relaxing regulations, whereas health-care companies prefer reputation measures.

Practical implications

The insights provide the basis for public and private actors to foster public–private collaboration and raises awareness of its potential during crises. Moreover, this study promotes the systematic implementation of public–private emergency collaborations.

Originality/value

To the best of the authors’ knowledge, this study is the first to empirically investigate the perspective of companies operating in the fields of logistics, food and health-care industries toward public–private collaboration in crisis management.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 15 no. 1
Type: Research Article
ISSN: 2042-6747

Keywords

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Article
Publication date: 30 August 2021

Florian Diehlmann, Patrick Siegfried Hiemsch, Marcus Wiens, Markus Lüttenberg and Frank Schultmann

In this contribution, the purpose of this study is to extend the established social cost concept of humanitarian logistics into a preference-based bi-objective approach. The novel…

152

Abstract

Purpose

In this contribution, the purpose of this study is to extend the established social cost concept of humanitarian logistics into a preference-based bi-objective approach. The novel concept offers an efficient, robust and transparent way to consider the decision-maker’s preference. In principle, the proposed method applies to any multi-objective decision and is especially suitable for decisions with conflicting objectives and asymmetric impact.

Design/methodology/approach

The authors bypass the shortcomings of the traditional approach by introducing a normalized weighted sum approach. Within this approach, logistics and deprivation costs are normalized with the help of Nadir and Utopia points. The weighting factor represents the preference of a decision-maker toward emphasizing the reduction of one cost component. The authors apply the approach to a case study for hypothetical water contamination in the city of Berlin, in which authorities select distribution center (DiC) locations to supply water to beneficiaries.

Findings

The results of the case study highlight that the decisions generated by the approach are more consistent with the decision-makers preferences while enabling higher efficiency gains. Furthermore, it is possible to identify robust solutions, i.e. DiCs opened in each scenario. These locations can be the focal point of interest during disaster preparedness. Moreover, the introduced approach increases the transparency of the decision by highlighting the cost-deprivation trade-off, together with the Pareto-front.

Practical implications

For practical users, such as disaster control and civil protection authorities, this approach provides a transparent focus on the trade-off of their decision objectives. The case study highlights that it proves to be a powerful concept for multi-objective decisions in the domain of humanitarian logistics and for collaborative decision-making.

Originality/value

To the best of the knowledge, the present study is the first to include preferences in the cost-deprivation trade-off. Moreover, it highlights the promising option to use a weighted-sum approach to understand the decisions affected by this trade-off better and thereby, increase the transparency and quality of decision-making in disasters.

Details

Journal of Engineering, Design and Technology, vol. 20 no. 2
Type: Research Article
ISSN: 1726-0531

Keywords

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