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1 – 10 of 16Flávio Cunha, Jose Dinis-Carvalho and Rui M. Sousa
This study aims to identify the perception of people in a Portuguese company regarding the main barriers to the effectiveness of the existing performance measurement system (PMS…
Abstract
Purpose
This study aims to identify the perception of people in a Portuguese company regarding the main barriers to the effectiveness of the existing performance measurement system (PMS) and whether those perceptions are dependent of people’s hierarchical levels, education levels, work shifts, gender and department.
Design/methodology/approach
Primary data was collected through structured interviews (adapted to three levels of interviewees in the company hierarchy) and Likert scale questionnaires. Descriptive statistical analysis of the collected data was performed as well as a chi-square test.
Findings
The results provide an insight on the perception of barriers to the PMS effectiveness in the company. After performing interviews and questionnaires it was possible to identify that the main perceived barriers were: poor communication system and issues on target definition, lack of trained resources, employee involvement, indicators understanding and use for improvement.
Practical implications
This study is the starting point to develop actions aiming to eliminate, or at least mitigate, the impact of the barriers on the PMS effectiveness.
Originality/value
PMSs play an essential role in an organization, so it is essential to identify what hinders its effectiveness. This study opens the discussion by diagnosing the company’s perception of the barriers to PMS effectiveness.
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Daielly Melina Nassif Mantovani Ribeiro, Flavio Hourneaux Junior, Cristiana Lara Lara Cunha, Patricia Taeko Kaetsu, Patricia Fernanda Dionizio-Leite and Celso Machado Junior
This paper aims to discuss the role of information and communication technologies (ICTs) in the effective assessment of the sustainable development goals (SDGs) related to smart…
Abstract
Purpose
This paper aims to discuss the role of information and communication technologies (ICTs) in the effective assessment of the sustainable development goals (SDGs) related to smart and sustainable city initiatives.
Design/methodology/approach
The study is based on a systematic review of the literature within the Web of Science and Scopus databases, comprising the studies about ICTs related to smart and sustainable city initiatives and sustainable assessment.
Findings
The main results point out that there are several different ways of assessing SDGs performance related to ICTs use in smart and sustainable city initiatives. However, the effectiveness of these assessments can be questioned. The intensive use of technology understood as the core of smart and sustainable cities does not imply an improvement in sustainability unless these technologies are strategically addressed to underpin those objectives. Moreover, not all SDGs have considered the use of ICTs in their targets.
Research limitations/implications
The scope of the study is limited to “how” the information is used and managed, rather than analysing the sustainable performance itself. As a limitation, the findings and conclusions do not consider other sources of studies, such as grey literature.
Practical implications
This study suggests some requirements for providing better and more reliable sustainable assessment, making smart and sustainable city initiatives more correlated with the SDGs.
Social implications
By acknowledging the difficulties associated with SDGs assessment, concerning the municipal level, the study offers valuable insights into the effectiveness of public policies and public management. Besides, the findings shed some light on if and how the use of ICTs can effectively enhance sustainable development issues.
Originality/value
This study offers valuable contributions to the literature by providing a collection of insights regarding how the ICTs may genuinely lead to a sound assessment of sustainable development, especially regarding the SDGs.
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Flavio Hourneaux Jr, Julio Araujo Carneiro-da-Cunha and Hamilton Luiz Corrêa
Managerial usage of performance measurement and management systems (PMMS) is commonly far from what theory advocates as ideal. Based on this, the purpose of this paper is to…
Abstract
Purpose
Managerial usage of performance measurement and management systems (PMMS) is commonly far from what theory advocates as ideal. Based on this, the purpose of this paper is to identify the justifications for using PMMS and how much each of them explains the actual use of these systems.
Design/methodology/approach
An empirical survey was conducted with 149 manufacturing companies’ managers as respondents. Descriptive statistics analysis and factorial analysis were performed with multivariate analysis to test proposed hypotheses.
Findings
The results for all the companies surveyed are similar for the four dimensions – monitoring, focus, strategic decision-making and legitimization. Only monitoring dimension presents a difference between larger and smaller companies. There is no difference in the other three dimensions. As for the source of capital, there is no difference in any of the four dimensions. It evidences that companies do not seem to be mature enough in the full usage of their PMMS.
Research limitations/implications
Data are related only to a sample of São Paulo manufacturing companies and should not be fully considered in different contexts without the proper awareness of ambiance differences.
Practical implications
There is still room for organizations to improve their performance measurement systems as managers could learn how to better avail themselves of the information from the PMMS. Brazilian policymakers could support this process through policies and programs that incentivize manager to gain education in PMMS.
Social implications
Small and medium enterprises (SMEs) should be supported by policymakers (through learning programs or internal monitoring incentives) to improve their measurement performance systems usage capabilities.
Originality/value
Discussion was based on data from an emerging country where there are mostly SMEs and companies have to deal with more contingencies and restrictions. Although the lack of resources tends to diminish a more effective usage of these systems, PMMS are mostly directed to monitoring issues.
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Yoshida Yoshizaki Hugo Tsugunobu, da Cunha Cláudio Barbieri, Ribeiro Giacon Joice, Almeida Flavio Vaz, Kako Iara Sakitani, Laranjeiro de Andrade Patrícia Faias and Hino Celso Mitsuo
This chapter describes and discusses the main results of the successful off-hour delivery (OHD) pilot test in the city of São Paulo, Brazil, which took place between October 2014…
Abstract
This chapter describes and discusses the main results of the successful off-hour delivery (OHD) pilot test in the city of São Paulo, Brazil, which took place between October 2014 and March 2015. The pilot engaged major stakeholders in urban distribution, including local authorities, shippers, carriers, and receivers, with the aim to determine what are the main requirements, constraints, opportunities, and threats for establishing a public policy related to shifting deliveries to late night in order to mitigate traffic congestion.
Differently from the former City of New York OHD pilot, here all participant companies were volunteers, with no need for cash incentives. The primary focus in São Paulo was on the issues of safety and noise, besides productivity aspects of travel time, truck speed, and delivery time.
The pilot was very successful, with no registered complaints of noise or security incidents. Travel speeds were obtained from global positioning system (GPS) tracking data and internal delivery systems. The chapter compares daytime and night operations and shows that productivity in some chains would improve significantly, but noise and safety must be carefully controlled to guarantee the expansion of the concept.
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Marcelo Santiago Sousa, Pedro Paglione, Roberto Gil Annes Silva, Flavio Luiz Cardoso-Ribeiro and Sebastião Simões Cunha
The purpose of this paper is to present a mathematical model of one very flexible transport category airplane whose structural dynamics was modeled with the strain-based…
Abstract
Purpose
The purpose of this paper is to present a mathematical model of one very flexible transport category airplane whose structural dynamics was modeled with the strain-based formulation. This model can be used for the analysis of couplings between the flight dynamics and structural dynamics.
Design/methodology/approach
The model was developed with the use of Hamiltonian mechanics and strain-based formulation. Nonlinear flight dynamics, nonlinear structural dynamics and inertial couplings are considered.
Findings
The mathematical model allows the analysis of effects of high structural deformations on airplane flight dynamics.
Research limitations/implications
The mathematical model has more than 60 degrees of freedom. The computational burden is too high, if compared to the traditional rigid body flight dynamics simulations.
Practical implications
The mathematical model presented in this work allows a detailed analysis of the couplings between flight dynamics and structural dynamics in very flexible airplanes. The better comprehension of these couplings will contribute to the development of flexible airplanes.
Originality/value
This work presents the application of nonlinear flight dynamics-nonlinear structural dynamics-strain-based formulation (NFNS_s) methodology to model the flight dynamics of one very flexible transport category airplane. This paper addresses also the way as the analysis of results obtained in nonlinear simulations can be made. Comparisons of the NFNS_s and nonlinear flight dynamics-linear structural dynamics methodologies are presented in this work.
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Flavio Saab, Paulo Henrique de Souza Bermejo, Gustavo Cunha Garcia, Jonathan Soares Pereira and Suylan de Almeida Midlej e Silva
Social participation or public participation is a mechanism that aims to enable decision makers to understand the real needs of society and to promote more appropriate and…
Abstract
Purpose
Social participation or public participation is a mechanism that aims to enable decision makers to understand the real needs of society and to promote more appropriate and acceptable public policies. The purpose of this paper is to analyze, through Douglasian Cultural Theory, the public-consultation mechanism, and to what extent it encourages the participation of people with different points of view in the formulation of public policies.
Design/methodology/approach
This research paper uses theoretical propositions from Douglasian Cultural Theory to investigate the process of public consultation adopted by the Brazilian National Health Surveillance Agency (Anvisa) in the formulation of public policies for Brazil’s health sector.
Findings
The results contribute to the findings of previous studies, i.e., that social participation is unequal, and that some points of view are dominant in policy formulation. This indicates that public managers should seek mechanisms of participation that promote more inclusive and pluralistic public participation.
Research limitations/implications
The main limitations of this study are the subjectivity inherent in the classification of “voices” in Douglasian Cultural Theory, the small number of contributions analyzed and the absence of some unpublished data.
Originality/value
The analysis contributes to the literature by supporting some and rejecting other propositions of Douglasian Cultural Theory, as well as indicating possible potential from this theory through public administration in the evaluation of mechanisms of social participation.
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Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in…
Abstract
We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.
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Leonardo Augusto de Vasconcelos Gomes, Flavio Hourneaux Junior, Ana Lucia Figueiredo Facin and Lorenna Fernandes Leal
Although there is a growing research stream on Performance Measurement and Management Systems (PMMS) in Ecosystems literature, current research offers limited theoretical insights…
Abstract
Purpose
Although there is a growing research stream on Performance Measurement and Management Systems (PMMS) in Ecosystems literature, current research offers limited theoretical insights into how PMMS deal with two types of strategies in uncertain ecosystems: ecosystem-based strategy – EBS (at the focal firm level) and ecosystem strategy – ES (at the ecosystem level). This study aims at identifying how PMMS are employed to deal with different types of strategies in uncertain ecosystems.
Design/methodology/approach
The authors employed an inductive, rich multiple case approach in five focal firms with platform ecosystems. Data collection involved multiple sources of information (primary and secondary data), combing retrospective and longitudinal perspectives. Data analysis combined replication and comparison logic with coding.
Findings
This study identifies four major distinctive dimensions of Ecosystem PMMS under uncertainty: (1) Integrative Performance (considering the different ecosystem actors’ performance), (2) Interdependence Performance (mutual, yet not necessarily convergent amongst ecosystem partners), (3) Regulative Performance (paradoxical in nature, having to cope with both flexibility and stability) and finally (4) Phased Learning Performance (non-linear).
Research limitations/implications
Our primary contribution is a new framework for PMMS literature: a performance measurement and management system for dealing with strategies in ecosystems. This framework enables managing performance regarding both types of strategies (EBS and ES) and their interplay in uncertain ecosystems.
Practical implications
The ecosystem management requires focal firms to measure and manage the overall ecosystem’s performance, and it varies according to the type of strategy adopted in each case. Our framework provides dimensions that guide firms to build and implement PMMS for an ecosystem consistent with the ES. Therefore, it may improve performance, especially in uncertain business contexts.
Originality/value
The findings enrich PMMS literature in an ecosystem context related to the ES in uncertain environments.
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Riya Sureka, Satish Kumar, Sachin Kumar Mangla and Flavio Hourneaux Junior
International Journal of Productivity and Performance Management (IJPPM) is one of the prominent journals publishing on general management with a particular focus on performance…
Abstract
Purpose
International Journal of Productivity and Performance Management (IJPPM) is one of the prominent journals publishing on general management with a particular focus on performance management and productive sciences. The objective of this study is to provide an academic structure overview of the journal between 2004 and 2018 using bibliometric tools.
Design/methodology/approach
Data used for this study were extracted using the Scopus database. Bibliometric analysis using several bibliometric indicators are adopted to know the major trends and themes of the journal. Mapping of bibliographic data is carried using VOSviewer and Gephi software.
Findings
Authors: Most of the IJPPM contributors are affiliated to the UK and India. Journal Performance: It is gaining pre-eminence in terms of total citations as well as CiteScores. Main themes: Major themes published in the journal are “performance management”, “productivity”, “six sigma”, “lean” and “supply chain management”.
Originality/value
IJPPM's growing influence in the scientific community has generated the interest to analyse the journal's publication and growth pattern. Moreover, no such retrospective bibliometric study for IJPPM is conducted so far.
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Giovanni Beccari Gemente, Andrea Lago da Silva, Eliciane Maria da Silva and Flavio Henrique Costa
To do this, the authors carried out a systematic literature review to answer three questions: (RQ1) Which external pressures affect an FC and its suppliers in an MSC? (RQ2) What…
Abstract
Purpose
To do this, the authors carried out a systematic literature review to answer three questions: (RQ1) Which external pressures affect an FC and its suppliers in an MSC? (RQ2) What influences power relationships between an FC and its suppliers for MSC compliance? and (RQ3) Which governance mechanisms support an FC to achieve compliance for managing its MSC?
Design/methodology/approach
This research aims to identify how external pressures affect chain agents to achieve compliance and implement governance mechanisms and analyzes the influence of the power relationship between FC and their suppliers.
Findings
The results identify how external pressures from different stakeholders act on FC and FT and ST suppliers. A combination of contractual governance mechanisms (auditing, certification, assessment, code of conduct and monitoring) with relational ones (third-party, cooperation) is identified, facilitating compliance between agents. Furthermore, different power relationships (power position, level of resources and institutional distance) that influence the implementation of governance mechanisms are explored.
Research limitations/implications
This article comprised only a systematic literature review and content analysis. Carrying out empirical research, covering the theme of this article, is the next step, which is being completed and will be discussed in due course in another publication.
Practical implications
The results can help professionals of the FC to understand their role in multi-tier supply chain (MSC), the external pressures exerted and the governance mechanisms that can be implemented to achieve compliance.
Originality/value
This article develops three relevant issues constantly addressed in MSC, which have not yet been combined to understand the management of multi-tier suppliers.
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