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The purpose of this paper is to provide evidence on the role of tenure as a moderator of the effects of job insecurity (JI) and employability on turnover intentions and absenteeism and will demonstrate its importance in personnel research and theorization.

Data from a sample of client service representatives of a Peruvian call centre (n=268) were analysed. Tests of hypotheses targeted the intact group as a whole and divided into short (3–10 months), medium (11–14 months) and long job tenure groups (15–37 months).

Results of general linear models revealed that the effects of JI on turnover intention observed in the intact group were aligned with those seen within each of the tenure groups. However, this was not the case for the effects of JI on absenteeism or the effects of employability on turnover intention and absenteeism. A comparison of results of various regression models indicated that the effects of JI and employability on absenteeism differed in meaningful ways across the intact group and the tenure groups.

The evidence does not reveal whether the observed differences stem from dynamic personnel selection processes or whether they express different relationships between the variables at various stages of an employee’s trajectory in an organization.

Human resource managers at call centres will be stimulated to re-evaluate the costs and benefits of promoting tenure, and journal editors will have to consider requesting the inclusion of tenure as a variable in studies focussing on organizations with high turnover.

This study is the first to prove that the effects of JI and employability on turnover intention and absenteeism vary across job tenure levels. It also shows the importance of addressing tenure in personnel research and theorization.

En este artículo se desea proporcionar evidencia sobre el rol de la antigüedad como moderador de los efectos de la inseguridad en el trabajo y la empleabilidad sobre las intenciones de irse y el ausentismo y demostrar su importancia en la teorización e investigación sobre el personal.

Se analizó datos de una muestra de representantes de servicios al cliente de un centro de llamadas peruano (n=268). Las pruebas de hipótesis abordaron al grupo intacto como un todo y dividido en grupos de antigüedad corta (3–10 meses), media (11–14 meses) y larga (15–37 meses).

Los resultados de modelos lineales generales revelaron que los efectos de la inseguridad en el trabajo sobre la intención de irse observados en el grupo intacto estaban alineados con aquellos vistos dentro de cada grupo de antigüedad. Sin embargo, este no era el caso de los efectos de la inseguridad en el trabajo sobre el ausentismo o los efectos de la empleabilidad sobre la intención de irse y el ausentismo. Una comparación de los resultados de varios modelos de regresión indicaron que los efectos de la inseguridad en el trabajo y la empleabilidad sobre el ausentismo diferían de manera significativa entre el grupo intacto y los grupos de antigüedad.

La evidencia no indica si las diferencias observadas provienen de procesos dinámicos de selección del personal o si expresan relaciones diferentes entre las variables en diversos momentos de la trayectoria del empleado en la organización.

Los gerentes de recursos humanos en centros de llamadas serán estimulados a reevaluar los costos y beneficios de promover la antigüedad y los editores de revistas científicas tendrán que considerar pedir la inclusión de la antigüedad como una variable en los estudios enfocados en organizaciones con altas tasas de rotación de personal.

Este estudio es el primero en demostrar que los efectos de la inseguridad en el trabajo y la empleabilidad sobre las intenciones de irse y el ausentismo varían a través de niveles de antigüedad del personal. También muestran la importancia de abordar la antigüedad en la teorización e investigación sobre el personal.

Call centers generate stress and absenteeism in staff and the literature suggests that people-oriented leadership is the right way of supervision for such a situation. This study compared its effects versus those of other types of leadership.

Absentee data of 379 representatives of customer services of a Peruvian call center were analyzed and the representatives answered a questionnaire about the Framework of Values in Competition and its four types of leadership. Day and night work shifts were compared.

It was observed that absenteeism declines with people-oriented leadership, although only during the day shift, and the addition of leadership oriented to change, results and control devalues models.

Future studies should cover the performance of the worker. The findings suggest a need to re-focus the theoretical focus on environmental contingencies that affect leadership effectiveness.

Leadership theorists will ask themselves in what circumstances the multiple leadership is effective. Call center managers will appreciate the organizational value of people-oriented leadership at the first level of supervision.

To develop a roadmap of sustainability practices and assessment mechanisms to advance in the sustainable supply chain (SSC) performance assessment in the food supply chain. The analysis is grounded on the contingency and stakeholder theories.

The study follows a multiple case study approach analyzing the sustainability practices implementation and assessment across different supply chain stages in the food industry in Italy. The set of cases comprises 12 companies in the fresh fruit and vegetables (FFV), and seven companies in the “Balsamic Vinegar of Modena” (BVM) supply chains.

The sustainability practices and assessment in each company in both supply chains according to their objectives are identified. Different stakeholder pressures for sustainability implementation and assessment are analyzed. The contingency factors that foster sustainability assessment are outlined as well. Finally, the study develops a roadmap with five levels of progress considering the groups of practices implemented and the type of assessment applied.

The roadmap is a decision-making tool for planning and monitoring progress on SSC performance along five possible levels of progress. While identifying the assessment mechanisms implemented for different kind of sustainability practices, companies can develop a strategy according to their aims and capabilities and stakeholder's expectations.

The novelties in this study are threefold. First, the roadmap with five levels of progress. Second, investigating two different food supply chains that allowed for a broader view regarding sustainability practices and assessment. Third, the adoption of stakeholder and contingency theories in SSC studies.

This paper aims to analyse the surface evolution of pure recycled titanium subjected to isothermal and cyclic oxidation conditions using dry air as oxidant gas. It is important to mention that the cyclic oxidation behaviour of pure titanium is a process that has been barely studied.

An isothermal and cyclic oxidation reactor was built for these purposes. This installation allows the oxidation of material under the action of any atmosphere and for temperatures up to 1,200°C. For this study, the oxidation behaviour of the material was studied at 850°C and 950°C.

Oxide growth under isothermal oxidation conditions in air follows a parabolic behaviour with an activation energy of 118 kJ/mol, and the oxide phase formed on the surface of the metal was rutile. The cyclic oxidation of the material indicates that oxide is spalled from the surface following linear behaviours; this phenomenon is controlled by the thermal stresses experienced by the samples during heating and cooling cycles.

The material is obtained from the production of electrolytic copper, and during its reprocessing practices at high temperature, it was thought that it could experience some abnormal oxidation. In addition, given that pure titanium is currently used for biomedical application, some surface degree can be given by means of oxidation and subsequent spallation process situation that is found during the cyclic oxidation experiments, which could be a low-cost method to engineer a surface for these purposes.

High silicon amorphous steels are gaining preference as the material of choice for the fabrication of the core of low and medium power electrical transformers because they present a better electromagnetic behaviour compared to that offered by common grain-oriented and non-oriented high silicon steels. This study aims to investigate the effects that the environmental conditions present during the high temperature annealing of cores exert on the surface oxidation and electromagnetic changes experienced by a commercial amorphous steel alloy.

The effect of environmental impact on the correct development of annealing practices during the manufacture process of amorphous steel cores used in distribution transformers was studied by the development of an oxidation reactor. With this installation, it was possible to simulate environmental conditions that could affect the surface of magnetic cores made from amorphous steel.

It was found that: the surface oxidation of amorphous steels affects their electromagnetic behaviour, environmentally induced surface degradation can be modelled at laboratory scale and oxide formation does not affect the amorphous condition of the alloy.

The effect of surface oxidation induced by the existence of water vapour in the annealing process of cores made from amorphous steels and its impact on the electromagnetic behavior of these alloys has been barely studied.

The adoption of traceability systems (TS) and sustainability programs responds to different objectives among which the companies need to be considered legitimate; hence, this study aims, first, to identify what is the relationship between traceability and sustainability in the food supply chain (SC) and, second, to characterize the legitimacy-seeking purposes, i.e. moral, cogniti60ve or pragmatic-driving companies to implement TS along with sustainability initiatives.

This study analyses the coffee SC, a globally dispersed commodity chain, where traceability initiatives usually respond to mandatory and voluntary quality standards and certifications of origin. The study involves nine cases at different stages of the coffee SC.

This study provides a taxonomy of the TS applied in the coffee SC. In addition, three main approaches to traceability for sustainability are found in the coffee SC: synergistic, complementary or disconnected. Findings also reveal how traceability responds to different legitimacy-seeking objectives while triggering or complementing sustainability practices. Five research propositions and related directions for further investigations are elaborated from the results of our study.

This study explores a rather limited studied area, investigating how companies in a food commodity chain address traceability and sustainability together while seeking legitimacy in the market. Moreover, the study is grounded on legitimacy theory, thus adding robustness to the analysis.

Using data from a qualitative longitudinal sample of 31 non-traditional fathers-to-be interviewed in 2011 and then again in 2013, when the child was about 18 months old, we examine the relationship between prenatal anticipation and the development of ‘positive paternal involvement’ (i.e. an engaged, accessible and responsible type of fatherhood). We expect differences with regard to the antenatal development of a non-normative father identity to explain variations in subsequent paternal involvement. While there might be – and there often is – a discrepancy between fathers’ prenatal intentions and actual practices after childbirth, anticipating concrete needs and actively foreseeing particular paid work adaptations favour the development of a positive paternal involvement. Our analysis reveals the importance of anticipation during pregnancy – that is, the development of an identity as a father and of explicit plans for employment adaptations – in facilitating men’s greater implication in care. The empirical findings also show that non-traditional gender attitudes and favourable working conditions facilitate fathers’ involvement, yet are not enough in themselves to guarantee the development of a positive type of fatherhood covering the three noted dimensions of care. Achieving the latter in Spain will likely require the encouragement of shared parenting responsibilities through normative changes in workplaces, the revision of parental leave policies and the integration of fathers-to-be in prenatal education classes. Our research contributes to shedding new light on the elements that favour a positive paternal involvement, which has the potential to enhance both children’s well-being and gender equality.

This chapter explores two business and innovation strategies to increase sustainability in a small-medium enterprise. The two strategies, one addressing the improved sustainability of an existing product line and the other addressing the development and implementation of a new product line, employ different supply chain sustainable practices and utilize different dynamic capabilities.

The chapter describes how sustainable supply chain management practices, sustainable new product development processes, and theories of dynamic capabilities interact to support a sustainable and differentiated strategy in the Alcass organization.

The models of sustainable supply chain management and sustainable new product development are applied to “more sustainable” products and “new sustainable” products, by raising different relevant practices as well as different supporting dynamic capabilities.

We argue that in order to address the contemporary challenges that organizations and societies are facing, the field of organization development (OD) requires frameworks and skills to focus on the eco-system as the level of analysis. In a world that has become economically, socially, and technologically highly connected, approaches that foster the optimization of specific actors in the eco-system, such as individual corporations, result in sub-optimization of the sustainability of the natural and social system because there is insufficient offset to the ego-centric purposes of the focal organization. We discuss the need for OD to broaden focus to deal with technological advances that enable new ways of organizing at the eco-system level, and to deal with the challenges to sustainable development. Case examples from healthcare and the agri-foods industry illustrate the kinds of development approaches that are required for the development of healthy eco-systems. We do not suggest fundamental changes in the identity of the field of organizational development. In fact, we demonstrate the need to dig deeply into the open systems and socio-technical roots of the field, and to translate the traditional values and approaches of OD to continue to be relevant in today’s dynamic interdependent world.

Nowadays, a prominent research area is the development of competitive advantages in companies, due to their environmental commitment and orientation. Based on resource-based view (RBV) and institutional theory (InT), this paper aims to investigate the influence of internal and external orientation on businesses' sustainable performance while considering the effect of sustainable supply chain management (SSCM) practices.

Data from 351 manufacturing companies in the Kingdom of Saudi Arabia have been collected and analysed through structural equation modelling (SEM) using the partial least squares (PLS) method.

The results indicated that both internal and external environmental orientation have important effects on SSCM practices, which in turn have a considerable beneficial effect on environmental, social and economic performance.

Although SSCM is constantly gaining ground in the literature, most SSCM research and models examine its effects, antecedents or motivation, mainly adopting a qualitative approach. Research on the topic adopting a large-scale empirical approach is still limited. In this context, this study contributes to the SSCM management literature by exploring the role of environmental orientation in facilitating the adoption of SSCM practices and improving companies' performance.