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Article
Publication date: 16 December 2024

Kousay Abid and Federica Polo

This article provides a comprehensive, critical examination of talent management (TM) literature through a narrative review spanning the past two decades. It explores the evolving…

64

Abstract

Purpose

This article provides a comprehensive, critical examination of talent management (TM) literature through a narrative review spanning the past two decades. It explores the evolving TM landscape, offering a holistic view of its development and insights on global TM, global mobility and related theories. The goal is to enhance understanding of TM’s evolution and recommend future research directions grounded in contemporary theoretical frameworks.

Design/methodology/approach

A rigorous screening process produced a sample of 95 peer-reviewed articles (2004–2024) from Q1 and Q2 journals, selected for their theoretical and empirical contributions. Strict inclusion criteria ensured relevance, focusing on academic discourse. A thematic analysis traced key themes and TM’s evolution.

Findings

The synthesis identified six historical contexts and three narrative questions, addressing the standardization versus contextualization debate to frame TM’s evolution. Findings reveal a progression from early concepts to a mature, theory-driven field. Three research perspectives are proposed to guide TM toward balanced, contemporary approaches. Global mobility highlights the need for context-specific strategies, while integrating global and critical perspectives underscores contextualizing TM practices to diverse organizational and national contexts. This ensures inclusivity, equity and actionable insights for practitioners.

Originality/value

This narrative review provides a fresh perspective by tracing TM’s evolution through a historical lens, revealing trends and dynamics often missed in systematic reviews. It integrates the standardization vs. contextualization debate with dynamic capabilities and institutional theory, positioning TM as an agile, context-specific process adaptable in rapidly changing global environments.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2049-8799

Keywords

Available. Open Access. Open Access
Article
Publication date: 9 April 2018

Federica Polo, Sara Cervai and Jussi Kantola

The purpose of this study is to introduce and validate the concept of training culture defined as a subset of the main organizational culture that allows examining meanings and…

14546

Abstract

Purpose

The purpose of this study is to introduce and validate the concept of training culture defined as a subset of the main organizational culture that allows examining meanings and values attributed to the training within an organization by management and employees.

Design/methodology/approach

This study, following the deductive scale development process, examines the theoretical foundation and psychometric properties of the training culture scale (TCS), testing the utility and appropriateness of the measure. The TCS has been designed and developed on three specific dimensions: individual, group and organizational. A confirmatory factorial analysis has been performed to assess the internal structure.

Findings

Results confirm the three dimensions initially hypothesized: individual, group and organizational, with good reliability indexes on the three factors.

Practical implications

The implementation of the TCS allows training experts to have a broader understanding of training in the organization and to better tailor the training activities according to the training culture profile of the organization.

Originality/value

Cultural analyses are usually carried out from the managerial perspective. The TCS considers the individual perception, including both management and employees in the definition of a training culture profile that enables the organization to develop more effective strategies for training and development.

Details

Journal of Workplace Learning, vol. 30 no. 3
Type: Research Article
ISSN: 1366-5626

Keywords

Available. Open Access. Open Access
Article
Publication date: 1 August 2023

Annika Wiklund-Engblom, Federica Polo, Caroline Kullbäck and Staffan Asplund

The purpose of this study consisted of an organisational development intervention in a growing small and medium-sized enterprises (SME) where the top management’s objective was to…

2955

Abstract

Purpose

The purpose of this study consisted of an organisational development intervention in a growing small and medium-sized enterprises (SME) where the top management’s objective was to become an attractive workplace for the next generation of employees. The central problem is how to develop a smart working environment (SWE) based on the needs of this target group. The aim is both practical and theoretical.

Design/methodology/approach

The action research (AR) approach was used as a frame for the organisational learning process. The problem identification, targets and activities were developed in an iterative process together with the management team and employees. Starting from the main problem, a methodological plan was outlined for the intervention, including several instruments for collecting both qualitative and quantitative data. AR is an emergent process in which data, researchers and participants are equally contributing in deciding on the next steps to be taken.

Findings

The theoretical findings pertain to the definition of what an SWE is in this specific context and how it evolved during the intervention period. It is identified as expansive learning of the concept, which is illustrated through the iterative phases allowing for the expansion of understanding and implementing new ways of being, doing and relating in the organisation.

Research limitations/implications

The results are based on a limited and contextually specific sample and are thus descriptive in relation to the organisation subjected to study. Further research is needed to see how the findings are transferable to other contexts.

Practical implications

This study highlights how participative approaches and managerial sensitivity to employees’ needs are valuable for defining and implementing an SWE and how this approach can improve organisational dynamics and contribute to organisational learning.

Originality/value

The study gives insight into factors that the new generation of employees finds most important at work. While prior research on SWE mostly focuses on efficiency and effectiveness framed by digitalisation and workspace, the present findings emphasise the importance of working with the socioemotional dimension at work for ensuring employee sustainability.

Details

Journal of Workplace Learning, vol. 35 no. 8
Type: Research Article
ISSN: 1366-5626

Keywords

Available. Open Access. Open Access
Article
Publication date: 12 October 2015

Sara Cervai and Federica Polo

This paper aims to present the Expero4care model. Considering the growing need for a training evaluation model that does not simply fix processes, the Expero4care model represents…

4034

Abstract

Purpose

This paper aims to present the Expero4care model. Considering the growing need for a training evaluation model that does not simply fix processes, the Expero4care model represents the first attempt of a “quality model” dedicated to the learning outcomes of healthcare trainings.

Design/Methodology/Approach

Created as development of the Expero model (Cervai et al., 2013), the Expero4care model has been tailored for workplace learning in the healthcare sector and tested in six organizations across Europe. The model has been validated through the review of an international team of experts and its approval as QualiCert standard.

Findings

Expero4care allows the evaluation of the quality of learning outcomes focusing on competences, impact in the workplace, transferability, participation and credits. The evaluation process involves different categories of stakeholders (learners, trainers, colleagues, managers, internal or external bodies that can benefit the training’s results, i.e. final users of the service, such as patients and citizens), and it is based on a systematic data collection and comparison among expectations and perceptions. The implementation of the Expero4care model gives the opportunity to start a continuous improvement process of the trainings in the healthcare service.

Research limitations/implications

Expero4care has been tested in both university courses and organizational trainings dedicated to professionals in the healthcare sector. The initial sample is not wide enough to cover all the countries and the types of trainings, so a larger implementation is needed to validate its appropriateness.

Social Implication

Expero4care is the first model created specifically for organizations providing training in the healthcare sector. The implementation of the Expero4care model – adaptable to different kind of organizations and trainings – means that it is possible to highlight the value of the training considering its impact on the workplace and on the citizens.

Originality/value

As the most commonly used tools to assess the quality of trainings consist of questionnaires submitted to participants at the end of the training and considering that quality models have not been utilized to analyse learning outcomes in healthcare, Expero4care represents the first quality model dedicated to training in healthcare service.

Details

Journal of Workplace Learning, vol. 27 no. 8
Type: Research Article
ISSN: 1366-5626

Keywords

Available. Content available
288

Abstract

Details

Journal of Workplace Learning, vol. 35 no. 8
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 9 September 2021

Paola Paoloni, Giuseppe Modaffari, Niccolò Paoloni and Federica Ricci

Recent socioeconomic events, not least the Covid-19 pandemic, have led farms to rethink their traditional production methods. Innovation, new technologies and the establishment of…

614

Abstract

Purpose

Recent socioeconomic events, not least the Covid-19 pandemic, have led farms to rethink their traditional production methods. Innovation, new technologies and the establishment of relationships could be crucial for farms to remain competitive and sustainable over time. These factors can be assumed as structural and relational capital, two of intellectual capital's components. In this stream, the aim of this paper is to analyze how structural and relational capital could contribute to farm's sustainability in terms of competitiveness during its normal life cycle and in terms of resilience during an uncertain period, such as the coronavirus emergency.

Design/methodology/approach

The paper is supported by the qualitative methodology of a single case study. To reach the declared goal, the paper applies the C.A.O.S. (Characteristics, Ambience, Organizations, Start-up) model, an interpretative model for analyzing the small and medium enterprise dimension. In this way, the main aspects that allowed the farm to be competitive and to react at the emergency period were described.

Findings

The findings show that innovation technology involved the farm's internal processes, improving execution, control and feedback phases. Thanks to the two main introduced innovations, the farm reduced staffing costs and minimized cultivation risk related to climatic factors. These innovations are the main factors allowing the farm to increase its efficiency. Moreover, the proactive and reactive roles of the structural and relational capital to face the emergency period are confirmed.

Originality/value

The paper contributes to the literature in several ways. Regarding innovation literature, the paper shows how technology helps farms to improve their performance and their global competitiveness. Insight into structural and relational capital enhances the knowledge of intangible assets, such as intellectual capital. In the light of the Covid-19 emergency, the work demonstrates how the main resilience factors (proactive, i.e. structural capital, and reactive, i.e. relational capital) ensure the farm's survival.

Details

British Food Journal, vol. 124 no. 5
Type: Research Article
ISSN: 0007-070X

Keywords

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Book part
Publication date: 7 July 2017

Umberto Martini and Federica Buffa

One of the main challenges of “good tourism intelligence governance” is to balance and manage the interests of private enterprises, public administrations, and civil society, and…

Abstract

One of the main challenges of “good tourism intelligence governance” is to balance and manage the interests of private enterprises, public administrations, and civil society, and to find the right mix between strategic and operational governance. An innovative governance model was introduced in 2011 in emerging rural destinations within the three years’ European project “Listen to the Voice of Villages.” By means of in-depth interviews carried out in summer 2014 in Italy, Austria, Germany, and Slovenia, this chapter investigates how this model of governance was deployed and performed. Findings suggest that this model is effective and sustainable, promotes and supports knowledge transfer and as such it can be recommended for implementation in other emerging rural destinations.

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Article
Publication date: 18 July 2022

Monica Mendini

Partnerships between luxury brands and mass-market retailers, termed masstige collaborations, are the last frontier of promoting brand popularity. The new products launched during…

662

Abstract

Purpose

Partnerships between luxury brands and mass-market retailers, termed masstige collaborations, are the last frontier of promoting brand popularity. The new products launched during these partnerships are offered at premium prices and characterized by limited duration and supply, and hence rapid stock-out. Given the importance of this practice and the predominant focus in the literature on the managerial aspects, this study aims to investigate consumer reactions to masstige collaborations, especially in the case of missed purchases because of stock-out.

Design/methodology/approach

This paper analyzes how consumers evaluate masstige collaborations in the fashion industry using a mixed-method research design, triangulating data from different sources, analyzing Twitter comments and press articles, and then conducting different experiments to replicate the main findings.

Findings

Results reveal that missed purchases of masstige collaboration products lead to feelings of frustration (vs regret). In addition, they show that these reactions are stronger in the case of masstige (vs non-masstige) collaborations, especially when consumers experience stock-out. Different themes emerge that trigger regret and/or frustration, suggesting some frustration recovery strategies.

Originality/value

This work provides a new consumer perspective on the masstige collaboration branding practice, especially after missed purchases. The study offers insights on the critical pitfalls of this practice to help managers leverage this popular form of alliance.

Details

Journal of Consumer Marketing, vol. 39 no. 5
Type: Research Article
ISSN: 0736-3761

Keywords

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