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The purpose of this paper is to provide an overview of the processes involved in implementing school performance index (SPIN) – a new key performance indicator – and the results of its application in Malaysian public schools.

A sample of 76 Malaysian schools from five districts was selected randomly. The analytical procedures such as documentary analysis, observation and interviews with 101 headmasters and principals, Parents‐Teachers Association representatives and brainstorming session with Schools Inspectors was used.

Schools performed differently when evaluated using various criteria of their operational efficiency and effectiveness. The results show that schools, which have scored higher in examination results (test scores) do not necessarily perform in other categories. In fact, the overall SPIN scores indicated they are in the bottom list.

SPIN can help authorities to better monitor the operational performance of the schools in providing quality education to future generations of Malaysians.

In general, schools' performance is measured based on students' examination results (test scores). SPIN is introduced to propose that a school should be measured within its capability as different schools will have different capacity. It is argued that operational efficiency and effectiveness (by incorporating various elements such as leadership, measurement analysis and strategic planning), is a better measure on how the school performs.

This study examines the mediating and moderating effects of business regulatory compliance (BRC) on the association between sustainable supply chain management practices (SSCMP) and operational performance (PERFOP), and how corporate sustainability culture (CSC) serves as a boundary condition to BRC.

This research draws data from 245 firms operating in multiple industries in Ghana. Ordinary Least Square (OLS) was employed to test the direct effects, while Hayes Process Macros was employed to test the indirect and conditional effects among the study variables using a structural equation modelling approach.

The results showed that SSCMP has a direct positive effect on PERFOP. The study further revealed that BRC mediates the relationship between SSCMP and PERFOP. This study found that BRC negatively moderates the association between SSCMP and PERFOP, suggesting that high levels of BRC generate unintended adverse effect on the SSCMP- PERFOP link. However, the results revealed that CSC serves as a boundary condition to BRC.

To the best of our knowledge, this is the first study that emphasizes how the resource-based view and regulatory focus theory interact to explain how different degrees of CSC and BRC impact SSCMP performance outcomes. This study advances research in the sustainability literature, in response to calls for further research in this domain. This study draws decision-makers attention on the need to make sustainability practices an integral part of corporate culture in order to set a business tone that stimulates easy compliance to sustainability requirements.