A. Zeeshan, R. Ellahi, F. Mabood and F. Hussain
The purpose of this study is to examine the simultaneous effects of Hafnium particles and partially submerged metallic particles for the flow of bi-phase coupled stress fluid over…
Abstract
Purpose
The purpose of this study is to examine the simultaneous effects of Hafnium particles and partially submerged metallic particles for the flow of bi-phase coupled stress fluid over an inclined flat plane.
Design/methodology/approach
An unflinching free stream flow that stretches far from the surface of the plane with the possibility of containing some partially submerged metallic particles is considered. Innovative model has been proposed and designed using Runge–Kutta–Fehlberg method.
Findings
The findings show that the drag force resists the couple stress fluid, whereas the Newtonian flow is supported by increasing the velocity. For both types of flows, movement of the particle is retarded gradually against the drag force coefficient.
Originality/value
To the best of the authors’ knowledge, this model is reported for the first time.
Details
Keywords
Khalid Hussain, Asma Afzaal, Maha Khamis Al Balushi and Muhammad Junaid
The intense competition among restaurant brands made it difficult to retain and engage customers. Service innovation can play a vital role to serve this purpose, however…
Abstract
Purpose
The intense competition among restaurant brands made it difficult to retain and engage customers. Service innovation can play a vital role to serve this purpose, however, restaurant brands' efforts to bringing innovativeness may not yield desired results unless customers perceive them innovative. Therefore, the present study aims to investigate the role of customer perceived innovativeness (CPRI) in enhancing brand love and evangelism among customers. This study compares these effects between fast-food and continental restaurants to offer deeper insights.
Design/methodology/approach
Data were collected from 303 customers of fast-food and continental restaurants through self-administered structured questionnaire. The reliability and validity were established through confirmatory factor analysis. The hypotheses were tested using structural equation modeling and multi-group SEM with MPlus.
Findings
The findings of this study reveal that menu, experiential and promotional innovativeness dimensions of CPRI positively influence brand love. The effects of CPRI dimensions transcend to brand evangelism dimensions, i.e. brand purchase intension, positive brand referrals and oppositional brand referrals via brand love. The multi-group analysis showed that continental restaurants' menu innovativeness strongly impacts brand love and evangelism while promotional innovativeness matters more in the context of fast-food restaurants.
Practical implications
This study helps restaurant managers in devising tailor made strategies for fast-food and continental restaurants by focusing on the relevant attributes to bring innovation.
Originality/value
This research is one of the pioneering studies to investigate the relationship of CPRI with brand evangelism through the mediating role of brand love. This study also marks an initial attempt to compare fast-food and continental restaurants in the context of CPRI.
Details
Keywords
Muhammad Umar, Maqbool Hussain Sial, Syed Ahmad Ali, Muhammad Waseem Bari and Muhammad Ahmad
This paper aims to investigate the tacit knowledge-sharing framework among Pakistani academicians. The objective is to study trust and social networks as antecedents to foster…
Abstract
Purpose
This paper aims to investigate the tacit knowledge-sharing framework among Pakistani academicians. The objective is to study trust and social networks as antecedents to foster tacit knowledge sharing with the mediating role of commitment. Furthermore, the moderating role of organizational knowledge-sharing culture is also examined.
Design/methodology/approach
The study applied a survey-based quantitative research design to test the proposed model. The nature of data are cross-sectional and collected with stratified random sampling among public sector higher education professionals of Pakistan. The total sample size for the present research is 247 respondents. The variance-based structural equation modeling technique by using Smart_PLS software is used for analysis.
Findings
Data analysis and results reveal that trust and social networks are significant predictors of tacit knowledge sharing among Pakistani academicians while commitment positively mediated the relationships. While the moderating role of organizational knowledge-sharing culture is also established.
Research limitations/implications
The current research explains tacit knowledge sharing among academics with fewer antecedents i.e. social network and trust with limited sample size and specific population. There is still a great deal of work to be done in this area. Hence, the study provides direction for including knowledge-oriented leadership and knowledge governance in the current framework. Moreover, the framework can be tested in different work settings for better generalization.
Practical implications
The study gives an important lead to practitioners for enhancing tacit knowledge sharing at the workplace through a robust social network of employees, building trust and boosting employees’ commitment, as well as through supportive organizational knowledge sharing culture.
Originality/value
The research comprehends the tacit knowledge sharing framework with theoretical arrangements of trust, social networks, commitment and culture in higher education workplace settings under the umbrella of social capital theory.
Details
Keywords
Khalid Hussain, Fengjie Jing, Muhammad Junaid, Qamar Uz Zaman and Huayu Shi
This study aims to investigate the outcomes of customers’ co-creation experience in a realistic and routinely performed co-creation setting, a restaurant. To fulfill this purpose…
Abstract
Purpose
This study aims to investigate the outcomes of customers’ co-creation experience in a realistic and routinely performed co-creation setting, a restaurant. To fulfill this purpose, the current study links the branding literature to hospitality research and offers a novel framework by incorporating customers’ co-creation experience, customer brand engagement, emotional brand attachment and customer satisfaction in an integrated research model.
Design/methodology/approach
Data were collected from 421 diners at Chinese hotpot restaurants via a self-administered questionnaire. The reliability and convergent and discriminant validities were established through confirmatory factor analysis, and then hypotheses were tested through structural equation modeling.
Findings
This study demonstrates that customers’ co-creation experience with a restaurant brand positively impacts customer brand engagement, emotional brand attachment and customer satisfaction. In addition, current study examines these relational paths at the dimensional level by taking the co-creation experience and customer brand engagement as multidimensional constructs. The resulting in-depth investigation reveals that the hedonic, social and economic experience dimensions of co-creation experience positively influence customer satisfaction, emotional brand attachment and customer brand engagement’s buying, referring, influencing and feedback dimensions.
Practical implications
This study helps relationship and brand managers better understand customer experience in co-creation settings and paves the way for managers to devise engagement strategies.
Originality/value
The current study marks an initial attempt to delineate the outcomes of customers’ co-creation experience in a realistic co-creation setting. Furthermore, the study is first of its kind that investigates the relationship of co-creation experience and customer brand engagement at the dimensional level.
Details
Keywords
Maeenuddin, Shaari Abdul Hamid, Annuar Md Nassir, Mochammad Fahlevi, Mohammed Aljuaid and Kittisak Jermsittiparsert
Microfinance emerged as an essential catalyst for socio-economic development and financial inclusion to reduce poverty. Microfinance institutions cannot meet their primary…
Abstract
Purpose
Microfinance emerged as an essential catalyst for socio-economic development and financial inclusion to reduce poverty. Microfinance institutions cannot meet their primary objective of poverty reduction if they are not sustainable financially. With the theoretical support of profit incentive theory, this paper aims to investigate the impact of organizational structure (OS), growth outreach (average loan per borrower [ALPB] and number of active borrowers), women empowerment (percentage of women borrowers [PWB]), liquidity, leverage and cost efficiency (cost per borrower) on the financial sustainability of microfinance providers (MFPs) in India and explore the possible moderating effect of the national governance indicators (NGIs).
Design/methodology/approach
A financial sustainability index has been developed by using principal components analysis, including both conventional measures (return of assets and return on equity) and efficiency measures (operational self-sufficiency and financial self-sufficiency). Due to the existence of endogeneity and heteroskedasticity, this study uses two-step system generalized method of moments estimates to examine the relationships for a period of 2006 to 2018.
Findings
The finding reveals that there is a strong significant relationship between financial sustainability and its influential factors. Organizatioanl Structure, loan size, women borrowers, Gross Domestic Products and inflation enhance the financial sustainability of India’s microfinance sector. However, a number of borrowers, liquidity, leverage and operating costs negatively affect the financial sustainability of MFPs of India. The estimates demonstrate that NGIs significantly moderate the association between financial sustainability and its influential factors. The NGIs negatively affect the positive impact of Organizatioanl Structure on financial sustainability. National governance increases the positive effect of loan size (ALPB) and reduces the negative effect of a number of borrowers and leverage on the financial sustainability of MFPs of India. However, NGIs negatively affect the positive relationship between Percentage of Women Borrowers and Financial sustainability of Microfinance Providers of India.
Originality/value
To the best of the authors’ knowledge, this study is the first of its kind that incorporates all of the six dimensions of the National Governance Indicators (NGIs) and uses as a moderator. Secondly, a financial sustainability index has been developed for measuring the financial sustainability of Microfinance Providers (MFPs).
Details
Keywords
Amir Hossein Ordibazar, Omar K. Hussain, Ripon Kumar Chakrabortty, Elnaz Irannezhad and Morteza Saberi
Supply chain risk management (SCRM) is a multi-stage process that handles the adverse impact of disruptions in the supply chain network (SCN), and various SCRM techniques have…
Abstract
Purpose
Supply chain risk management (SCRM) is a multi-stage process that handles the adverse impact of disruptions in the supply chain network (SCN), and various SCRM techniques have been widely developed in the literature. As artificial intelligence (AI) techniques advance, they are increasingly applied in SCRM to enhance risk management’s capabilities.
Design/methodology/approach
In the current, systematic literature review (SLR), which is based on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) method, we analysed the existing literature on AI-based SCRM methods without any time limit to categorise the papers’ focus in four stages of the SCRM (identification, assessment, mitigation and monitoring). Three research questions (RQs) consider different aspects of an SCRM method: interconnectivity, external events exposure and explainability.
Findings
For the PRISMA process, 715 journal and conference papers were first found from Scopus and Web of Science (WoS); then, by automatic filtering and screening of the found papers, 72 papers were shortlisted and read thoroughly, our review revealed research gaps, leading to five key recommendations for future studies: (1) Attention to considering the ripple effect of risks, (2) developing methods to explain the AI-based models, (3) capturing the external events impact on the SCN, (4) considering all stages of SCRM holistically and (5) designing user-friendly dashboards.
Originality/value
The current SLR found research gaps in AI-based SCRM and proposed directions for future studies.
Details
Keywords
Quba Ahmed, Muhammad Saleem Sumbal, Muhammad Naseer Akhtar and Hussain Tariq
Drawing upon the theoretical underpinning of knowledge worker productivity, this study aims to examine the relationship between abusive supervision and knowledge management (KM…
Abstract
Purpose
Drawing upon the theoretical underpinning of knowledge worker productivity, this study aims to examine the relationship between abusive supervision and knowledge management (KM) process (creation, application and sharing of knowledge) and its impact on the knowledge worker productivity in knowledge-intensive organizations.
Design/methodology/approach
Hypothesis were tested through PROCESS Macro in IBM SPSS v.26 on a sample of 204 employees working in banking sector of Pakistan. Confirmatory factor analysis was conducted to test the model fitness through AMOS v. 26.
Findings
The results showed that the relationship between abusive supervision and KM process (creation, application and sharing of knowledge) is negative and highly significant, i.e. greater the abusive supervision in the banking sector, the lower is the engagement in KM processes. Furthermore, there is a positive and highly significant relationship between the KM process and knowledge worker productivity. Finally, the study indicates the negative impact of abusive supervision on the knowledge worker productivity through the mediating mechanism of knowledge management processes.
Research limitations/implications
A key limitation is that the study is cross-sectional, and the findings may only be generalizable to developing countries context.
Originality/value
Previous studies have focused on supervisor–employee relationship but not in the context of knowledge worker productivity. This article fulfills this gap through understanding the impact of abusive supervision on the knowledge worker productivity in relation to KM processes (knowledge creation, sharing and application) by drawing upon the theoretical underpinning of knowledge worker productivity.
Details
Keywords
Anita Zatori and Meghan Beardsley
The tourist experience has matured in its body of literature, but researchers still debate the best way to measure and define the concept. The purpose of this paper is to analyze…
Abstract
The tourist experience has matured in its body of literature, but researchers still debate the best way to measure and define the concept. The purpose of this paper is to analyze and compare memorable and on-site tourist experiences from theoretical, empirical, and methodological perspectives. A review of the literature is used to identify and describe the next evolutionary research step which is the quality-of-life (QOL) aspect of tourism experiences. It is argued that the evolving focus on QOL attributes is fueled by the theories and concepts of service-dominant logic. The paper argues that value (co)created on all sides of the equation (e.g., customer or company) must be considered when carrying out research. The paper also finds that different value outcomes for the individual customer occur in both on-site and memorable experience contexts. The findings contest an earlier theoretical argument, suggesting that memorable tourist experiences provide more value than on-site tourist experience.
Details
Keywords
Jamal Mousa Shamieh, Ihab Hanna Sawalha, Amer Z. Salman, Emad K. Al-Karablieh, Mohammad A. Tabieh, Hussain F. Al-Qudah and Osama O. Jaara
The purpose of this paper is twofold: first, to estimate the water demand elasticities using a parametric linear programming (LP) model to provide an insight into the accurate and…
Abstract
Purpose
The purpose of this paper is twofold: first, to estimate the water demand elasticities using a parametric linear programming (LP) model to provide an insight into the accurate and flexible pricing policy of irrigation water in the Jordan Valley; and second, to highlight key risk aspects, related to water demand, which are likely to impact the community.
Design/methodology/approach
A parametric LP model was used in this research. Primary and secondary data were collected.
Findings
Results revealed that the demand elasticity is high in Spring and Summer than in Fall and Winter, meaning that during Spring and Summer farmers are willing to forgo larger amounts of water than in other months. This is because of areas planted during Spring seasons are much less than those of Autumn and Winter.
Practical implications
The Jordan Valley suffers from water scarcity risk, and consequently the area to be planted is not fully utilized, leading to lower cropping intensities. Responsible authorities in Jordan need to address these issues and propose proper solutions in order to reduce further escalation of this risk and subsequent impact on local communities. Insight into the value of water demand elasticities is essential to support and mitigate policy decision making under risk conditions, concerning investments in water supply systems; investments in the water distribution and irrigation systems; efficient allocation of water with competing sectors; setting water pricing and tariffs; setting cost recovery mechanisms, and the risks encountered under lack of mitigated policy decision making.
Originality/value
This is one of few studies that addresses in detail using a parametric LP model the issue of water scarcity, related risks and subsequent impact on society in Jordan. It is expected to help policy and decision makers better formulate future estimates and demand which subsequently reduce related risks.
Details
Keywords
Khalid Hussain, Muhammad Junaid, Muzhar Javed, Moazzam Ali and Asif Iqbal
This study aims to investigate the effect of healthy food advertising (HFA) in preventing obesity (measured using the healthy eating attitude and perceived self-regulatory…
Abstract
Purpose
This study aims to investigate the effect of healthy food advertising (HFA) in preventing obesity (measured using the healthy eating attitude and perceived self-regulatory success) through the meta-cognitive role of consumer wisdom (CW). The meta-cognitive role of CW to better promote healthy eating attitude and behavior is relevant and underexplored.
Design/methodology/approach
Data were collected from 310 young consumers through an online survey. Reliability and validity were established using confirmatory factor analysis, and hypotheses were analyzed through structural equation modeling using MPlus V8.3.
Findings
The results reveal that HFA has a positive influence on all dimensions of CW: responsibility, purpose, perspective, reasoning and sustainability. All dimensions but one augment a positive healthy eating attitude, but only responsibility and sustainability enhance consumers’ self-regulatory success. The findings show that HFA does not directly prevent obesity, but CW mediates the relationship between that advertising and obesity prevention. These findings show that CW establishes a mindful connection between HFA and obesity control.
Research limitations/implications
This research extends the theory of CW in the context of healthful eating and contributes significantly to the advertising, hospitality and obesity literature.
Practical implications
This study also has implications for multiple stakeholders, including consumers, restaurant operators, hospitality managers, brand managers, the government and society in general.
Originality/value
To the best of the authors’ knowledge, this study marks the first attempt to investigate the role of CW in preventing obesity. It is also the first study to examine the relationships of HFA with CW and a healthful attitude toward eating.