Vishal Kumar and Evelyn Ai Lin Evelyn Teo
The usability aspect of the construction operations building information exchange (COBie) datasheet has been largely overlooked. Users find it difficult to find relevant data…
Abstract
Purpose
The usability aspect of the construction operations building information exchange (COBie) datasheet has been largely overlooked. Users find it difficult to find relevant data inside COBie and understand the dependencies of information. This research study is a part of a more comprehensive research study to identify the usability issues associated with COBie and propose solutions to deal with them. This paper aims to discuss the challenges associated with the visualization aspect of COBie and proposes a solution to mitigate them.
Design/methodology/approach
This paper is based on design thinking and waterfall methodology. While the design thinking methodology is used to explore the issues associated with the visualization aspect of COBie, the waterfall methodology is used to develop a working prototype of the visualizer for the COBie datasheet using a spreadsheet format.
Findings
The paper demonstrates that the property graph model based on a node-link diagram can be effectively used to represent the COBie datasheet. This will help in storing data in a visually connected manner and looking at links more dynamically. Moreover, converting and storing data into an appropriate database will help reach data directly rather than navigate multiple workbooks. This database can also help get the history of data inside the COBie datasheet as it develops throughout the project.
Originality/value
This research proposes a novel approach to visualize the COBie datasheet interactively using the property graph model, a type of node-link diagram. Using the property graph model will help users see data in a connected way, which is currently missing in the spreadsheet representation of COBie data. Moreover, this research also highlights that storing historical changes in COBie data can help understand how data has evolved throughout the construction. Additionally, structured storage of data in relationship format can help users to access the end of connected data directly through the efficient search.
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Vishal Kumar and Evelyn Ai Lin Teo
Until now, the usage and usability factors of Construction Operation Building information exchange (COBie) datasheet have remained largely overlooked. This oversight may be the…
Abstract
Purpose
Until now, the usage and usability factors of Construction Operation Building information exchange (COBie) datasheet have remained largely overlooked. This oversight may be the potential factor in the lower adoption rates as well as the effective usage of COBie datasheet in the architecture, engineering and construction-facilities management industry. The purpose of this study is to investigate the benefits and key issues associated with COBie datasheet handling and identify the key technological solutions, which can help in mitigating the identified issues.
Design/methodology/approach
A literature review was conducted to identify the key benefits of using COBie and issues, which are associated with COBie datasheet handling. This paper has also designed a questionnaire based on a literature review and surveyed professionals who are well versed with handling COBie datasheet. Using responses, the issues are analyzed and discussed using non-parametric statistical analysis.
Findings
A total of 9 key benefits and 24 key issues categorized under three groups of usability issues, technical issues and organizational/other issues were identified. The results from the survey agree with all the key issues associated with COBie datasheet handling (with 86 responses). This research also proposes key ideas, that can help in mitigating these issues.
Originality/value
There is a paucity in published literature, which discusses in detail about the various issues associated with COBie datasheet handling. This research study aims to address this gap by identifying key issues by looking at the entire COBie data-capturing process holistically. Finding from this study can help professionals to understand these issues and develop appropriate technological solutions, which can make COBie data capturing and understanding easier. The findings could also assist in increasing the adoption rate of COBie, which could be achieved through mitigation of identified issues.
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Longhui Liao, Evelyn Teo Ai Lin and Sui Pheng Low
The purpose of this paper is to identify critical non-value adding (NVA) building information modeling (BIM) implementation activities in current building project delivery…
Abstract
Purpose
The purpose of this paper is to identify critical non-value adding (NVA) building information modeling (BIM) implementation activities in current building project delivery process, develop a BIM implementation readiness (BIMIR) evaluation model, and assess BIMIR statuses in building projects in Singapore.
Design/methodology/approach
A questionnaire survey and four post-survey interviews were conducted in Singapore. A fuzzy synthetic evaluation approach was adopted in the model development.
Findings
In total, 38 out of 44 NVA BIM implementation activities were deemed critical and used in the proposed model, among which “lack of involvement by contractors to contribute site knowledge” in the design development phase was ranked top. This model was validated in five projects. It was found that most of 73 surveyed building projects were in a low BIMIR status and the assessment results were consistent with current industry practices of BIM implementation in Singapore.
Research limitations/implications
There may be geographical limitation on the identification of the critical NVA BIM implementation activities. However, because BIM mandate spreads globally, the findings can help overseas project teams customize their own NVA activities and evaluation models.
Practical implications
As BIM implementation is mandated in Singapore, BIMIR evaluation helps local project teams identify weak areas of their BIM implementation activities and prioritize resources to enhance those areas.
Originality/value
No tool has been developed for evaluating BIMIR at the project level in the construction industry in Singapore or at large in Asia. Four BIMIR statuses are defined, which are consistent with Singapore’s BIM guidelines and standards.
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Evelyn Teo Ai Lin, George Ofori, Imelda Tjandra and Hanjoon Kim
Despite recognition of its importance to Singapore’s economy, the construction industry is plagued by poor safety and productivity performance. Improvement efforts by the…
Abstract
Purpose
Despite recognition of its importance to Singapore’s economy, the construction industry is plagued by poor safety and productivity performance. Improvement efforts by the government and industry have yielded little results. The purpose of this paper is to propose a framework for developing a productivity and safety monitoring system using Building Information Modelling (BIM).
Design/methodology/approach
The framework, Intelligent Productivity and Safety System (IPASS), takes advantage of mandatory requirements for building plans to be submitted for approval in Singapore in BIM format. IPASS is based on a study comprising interviews and a questionnaire-based survey. It uses BIM to integrate buildable design, prevention and control of hazards, and safety assessment.
Findings
The authors illustrate a development of IPASS capable of generating productivity and safety scores for construction projects by analysing BIM model information.
Research limitations/implications
The paper demonstrates that BIM can be used to monitor productivity and safety as a project progresses, and help to enhance performance under the two parameters.
Practical implications
IPASS enables collaboration among project stakeholders as they can base their work on analysis of productivity and safety performance before projects start, and as they progress. It is suggested that the BIM model submitted to the authorities should be used for the IPASS application.
Originality/value
IPASS has rule-checking, hazards identification and quality checking capabilities. It is able to identify hazards and risks with the rule-checking capabilities. IPASS enables practitioners to check mistakes and the rationality of a design. It helps to mitigate risks as there are built-in safety measures/controls rules to overcome the problems caused by design deficiency, wrong-material-choice, and more.
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Vishal Kumar and Evelyn Teo Ai Lin
Until now, the usage and usability factors of construction operation building information exchange (COBie) datasheet has remained largely overlooked. This oversight may be the…
Abstract
Purpose
Until now, the usage and usability factors of construction operation building information exchange (COBie) datasheet has remained largely overlooked. This oversight may be the potential factor in the lower adoption rates as well as effective utilization of COBie datasheet in the architectural, engineering and construction – facilities management industry. Cobie Data drops as a concept has difficulty in adoption pertaining to lengthy process of data capturing with high reliance on manual inputs. Finding from this study will enhance the usability aspects of COBie by looking at the entire process of data assembling in conjuncture with design development and using it to understand the project changes. The paper aims to discuss these issues.
Design/methodology/approach
The study is aimed at solving a practical issue in handling COBie datasheets. The study uses iterative steps from design thinking and software development process (SDP) for development of the system. The iterative approach from design thinking helped to understand the problem scenarios, development of rule sets and analysis of various options to tackle this issue. SDP was used for the development and validation of the COBieEvaluator prototype.
Findings
Despite the information exchange standards such as COBie is available for adoption for quite some time, its perceived value in the whole chain is less described. Various concepts such as preparing COBie sheets from beginning of project are discussed but hardly adopted due to lengthy process. The study helps in substantiating the need for a continuous data capture and showcase how this continuous data capture can help in tracking various design and equipment changes inside a project, using COBieEvaluator. A comparative view over the data helps in giving fruitful information about the project. The system also verify the quality of data inside the COBie datasheet by not only looking at the cell value inputs but also looking at the entire information linkage and finding the gaps.
Originality/value
COBie has mostly being analyzed as an output and its benefits. However, some important aspects of COBie datasheet such as the process of capturing and verifying it, and understanding the meaning of the changes during incremental building of COBie datasheet, is largely overlooked. This study use the concept behind COBie data drops and devise a system to help track effect of project design changes on COBie datasheet. It also highlights the importance of not looking COBie datasheets only as a FM handover requirement, but a source of information which can help various stakeholders to get useful information about the project development. The study propose a comparative dimension over the COBie sheet to get useful insight over the project development.
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Evelyn Ai Lin Teo, Florence Yean Yng Ling and Derrick Sern Yau Ong
The purpose of this paper is to propose and test a framework to foster safe work behaviour among workers on construction sites.
Abstract
Purpose
The purpose of this paper is to propose and test a framework to foster safe work behaviour among workers on construction sites.
Design/methodology/approach
The proposed framework identifies two main reasons for unsafe behaviours: “don't know how”, and “don't care”. Technical and safety training is proposed to overcome the former problem, while for the latter it is proposed that organisations systematically apply operant conditioning techniques to promote safety, using organisational behaviour modification. A postal survey of contractors in Singapore was conducted to test the framework. The four tools of operant conditioning theory (positive reinforcements, negative reinforcements, extinction, and punishments) were evaluated.
Findings
Close and strict supervision, sending workers for safety and health training, and imposing fines are found to be most effective methods. Positive reinforcements (both monetary and non‐monetary) have also been found to be effective, while extinction did not receive much support. Other methods that may foster safe work behaviours are also discussed.
Originality/value
Safety on site could be enhanced via training and application of operant conditioning theory.
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Nawel Lafioune and Michèle St-Jacques
This paper aims to create a new searchable 3D city model to help managers improve their decision-making.
Abstract
Purpose
This paper aims to create a new searchable 3D city model to help managers improve their decision-making.
Design/methodology/approach
This paper identifies data management basics and the key elements used in the new model design; it further analyzes five-city models, presents its findings and proposes analytical trends for the new model. It discusses the concepts underlying existing models, explains the benefit brought by the proposed model and demonstrates its robustness.
Findings
City systems can be interconnected, thanks to data digitization and the integration of new technologies into different management processes. Although there are several 3D city models available, none of those identified in this research can be queried for several sectors.
Research limitations/implications
This model design can only be successfully realized in the presence of a public mandate. Potential limitations include information security risks and political non-acceptance.
Originality/value
The present work proposes a searchable and high performance model having the distinctive capacity to bring together city systems and perform real-time data analysis in order to extract important information needed to guide the city, and in the context of a global vision.
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Evelyn Lopez, Jose A. Flecha-Ortiz, Maria Santos-Corrada and Virgin Dones
The COVID-19 pandemic has significantly affected service small- and medium-sized enterprises (SMEs), increasing the importance of understanding how these businesses can become…
Abstract
Purpose
The COVID-19 pandemic has significantly affected service small- and medium-sized enterprises (SMEs), increasing the importance of understanding how these businesses can become more resilient and how service innovation can be an effective strategy to increase their adaptive capacity and survival. This study aims to examine the role of dynamic capabilities in service innovation as a factor explaining the resilience of SMEs in Puerto Rico and the Dominican Republic during the COVID-19 crisis and its impact on service innovation. Additionally, the authors assess whether service innovation has a significant impact on value cocreation in these businesses.
Design/methodology/approach
This study used a quantitative method by surveying 118 SME owners in Puerto Rico and the Dominican Republic. The data were analyzed using partial least-squares structural equation modeling.
Findings
The results reflect important theoretical contributions by analyzing resilience from an innovation perspective instead of a retrospective approach, which is an area that has not been analyzed in the literature. Additionally, theoretical contributions to marketing services in SMEs are discussed, which is an underresearched topic. The results advance by discussing the role of service innovation through the reconfiguration of resources and how this can be an effective strategy to increase value cocreation with customers during crises.
Originality/value
This study is original in that it analyzes resilience from the perspective of innovation, and not from a retrospective approach. It offers a vision in response to the need for studies that provide a clearer conceptualization of resilience in small businesses. This highlights the importance of considering regional differences and service innovation as effective strategies to enhance resilience and value cocreation with customers.
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Maria Santos Corrada, Jose A. Flecha and Evelyn Lopez
The purpose of this paper is to examine the use of social media and its impact on information search, communication with a company, and purchase and re-purchases of products and…
Abstract
Purpose
The purpose of this paper is to examine the use of social media and its impact on information search, communication with a company, and purchase and re-purchases of products and services. Using use and gratification theory as a starting point, it also examines the impact of satisfaction of use of social media in the process of purchasing and re-purchasing products and services.
Design/methodology/approach
An online survey was conducted with 444 participants, and the data were analyzed using the partial least squares structural equation modeling technique to observe the effects between the variables of social media use, search information, communication with the company, purchase, re-purchase and satisfaction of use of social media.
Findings
The results reflect how the use of social media generates significant rewards that significantly impact the search for information and the communication with the company. The data also show how communication with the company has an impact on the purchase and re-purchase of products and services. Finally, it was empirically confirmed that the gratification received by users through social media use impacts satisfaction with social media use.
Originality/value
The results contribute to how social media impacts alternative evaluations through the gratification of user needs, resulting in motives and behaviors leading to the purchase of goods and services, as established by Use and Gratification Theory. In its contributions to the Academy, Use and Gratification Theory (U&G) explains why individuals use and share information using social media. First, it justifies the purchase and re-purchase of products and services due to user satisfaction according to users’ experience using social media. Second, it presents a vision of how the use of social media is a significantly important result in the gratification of consumer needs.