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1 – 10 of 46Arturo Calvo-Mora, Eugénia de Matos Pedro and Eva Suárez
Industry 4.0 (I4.0) technologies and practices are changing the way quality is managed in organizations, giving rise to the movement known as “Quality 4.0” (Q4.0). In this…
Abstract
Purpose
Industry 4.0 (I4.0) technologies and practices are changing the way quality is managed in organizations, giving rise to the movement known as “Quality 4.0” (Q4.0). In this context, this study aims to analyze the barriers organizations face when trying to implement Q4.0 and to examine whether there are significant differences according to size, sector, level of excellence and degree of readiness for Q4.0 implementation.
Design/methodology/approach
The sample comprises 107 Spanish organizations with some form of European Foundation for Quality Management (EFQM) excellence recognition system. The methodology includes multivariate techniques (factor analysis and mean difference analysis).
Findings
The study has managed to summarize the ten main barriers to the implementation of Q4.0 identified in the literature in three groups: organizational (five barriers), knowledge (two barriers) and technological (three barriers). The main barriers are the high investment in technology required to implement Q4.0 and the need for more training and competence of workers. In addition, SMEs encounter more significant technological barriers when implementing Q4.0 than large companies. However, organizational and knowledge barriers are the same. Organizations in the service sector come across more organizational and knowledge barriers to implementing Q4.0 than industrial organizations; no differences were identified for technological barriers. The higher the EFQM seal of excellence achieved, the lower the knowledge barriers faced, with no differences in organizational and technological barriers. Finally, it is observed that the more prepared organizations are to implement Q4.0, the lower the barriers they face.
Research limitations/implications
The study helps managers identify the barriers they may encounter when implementing Q4.0, which helps design short- and long-term plans to mitigate or break down these barriers.
Originality/value
The study provides empirical evidence on an organization’s barriers to implementing Q4.0. On the other hand, the barriers are related to some of the relevant characteristics that define the organizations, such as their size, the sector of activity, their level of excellence and their degree of preparation for implementing Q4.0.
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María Fernández-Muiños, Roberto Sánchez-Gómez and Luis Vázquez-Suárez
This study aims to reveal how the organizational structure (vertical integration vs. franchising) of 308 stores in a Spanish fashion retail franchise chain affects their…
Abstract
Purpose
This study aims to reveal how the organizational structure (vertical integration vs. franchising) of 308 stores in a Spanish fashion retail franchise chain affects their performance measured through two key performance indicators commonly used in this industry, namely, labor productivity and service quality ratings. We also appraise the moderating role played by the servant leadership of franchisees and managers of company-owned outlets to explore its influence on the relationship between organizational structure and store performance.
Design/methodology/approach
We have used multivariate analyses to study the research questions, with a panel dataset of quarterly store-level data for the period January–December 2022.
Findings
Vertically-integrated stores record lower labor productivity than franchised ones. This impact is lower in stores run by individuals high in servant leadership than in those run by individuals low in it. Franchised outlets also record lower ratings in service quality than vertically-integrated stores, and this negative impact is weaker in stores run by individuals high in servant leadership.
Originality/value
Nothing has thus far been published on the moderating effect of servant leadership in the relationship between the organizational structure of different stores and their outcomes in franchise systems.
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Judit Gáspár, Klaudia Gubová, Eva Hideg, Maciej Piotr Jagaciak, Lucie Mackova, András Márton, Weronika Rafał, Anna Sacio-Szymańska and Eva Šerá Komlossyová
The paper evaluates trends shaping the post-pandemic reality. The framework adopted is a case study of the V4 region (Poland, the Czech Republic, Slovakia and Hungary) that…
Abstract
Purpose
The paper evaluates trends shaping the post-pandemic reality. The framework adopted is a case study of the V4 region (Poland, the Czech Republic, Slovakia and Hungary) that illustrates broader trends, their direction of change and their influence on the entire region. This paper aims to identify key trends and analyse how they can facilitate or hinder sustainable development.
Design/methodology/approach
The paper is based on a multidisciplinary literature review and an online real-time Delphi study carried out across four European countries.
Findings
The results indicate that the influence of negative trends on sustainability is much stronger than that of positive ones. Concerning the trends’ driving factors, the blockers of negative trends have a much higher influence on sustainability than the blockers of positive ones. The study shows that the most significant trends affecting sustainability are distributed throughout various fields of human activity, including geopolitics, social issues, education, the environment, technology and health.
Practical implications
The findings presented below can be used primarily by decision makers from the V4 region, who are responsible for crafting strategies regarding post-COVID recovery. The study illustrates trends that V4 countries and other European Union member states might be facing in the future and analyses how they relate to sustainability. The conclusions indicate that the most effective path to the desired level of sustainability is one that incorporates policies built around the blockers of negative trends.
Originality/value
The importance of this study lies in its focus on countries that had previously received little attention in scientific analyses. The paper shows their possible developmental pathways and sheds light on the framework of integrated foresight and its applications in sustainability-related areas.
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Eva Cristina Manotas and Maria Alejandra Gonzalez-Perez
This paper aims to introduce the use of hazards functions for studying the relationship between internationalization and performance in small and medium-sized enterprises (SMEs…
Abstract
Purpose
This paper aims to introduce the use of hazards functions for studying the relationship between internationalization and performance in small and medium-sized enterprises (SMEs) from emerging economies.
Design/methodology/approach
Hazards functions analysis is applied to a sample of 64 companies, previously grouped into two subsets of manufacturing SMEs from an emerging economy. The first group contains firms that have attained an accelerated internationalization. And the second one those that have followed a sequential internationalization.
Findings
The results show strong evidence that internationalization positively affects the probability of a better performance, and therefore more competitiveness of SMEs.
Practical implications
The proposed methodology is an invitation to use models other than linear regression to explain the relationship between internationalization and performance, studying the risk function of poor performance, whose characterization in the lifetime of SMEs. The result of this study clearly illustrates how internationalization affects the performance of SMEs for both those SMEs with accelerated internationalization and those with a sequential process of internationalization.
Social implications
The implementation of quantitative methodologies, such as the analysis of hazards, has implications in the social practice of research in international business, by inviting the return of data from primary sources, obtained from direct sources, which, although they are not large samples, they are representative, and therefore the results of the well-applied methodology offer powerful and high-reliability information. Irreproducible and non-replicable research results threaten the credibility, usefulness and the very basis of all scientific fields. Studies in entrepreneurship, management and in international business are not exempt from this problem that affects the ethics and credibility of research works.
Originality/value
A literature review is presented exposing the disadvantages of the use of traditional correlation methodologies and proposes the methodology traditionally used in industrial engineering studies of hazard functions as a simple option, free of previous assumptions about the relation between internationalization and performance. Finally, the methodology is subjected to triple testing of conceptualization and measurement of internationalization, performance and the relation between internationalization and performance.
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Javier Sierra, Mazia Yassim and Ángela Suárez-Collado
This research reveals how a virtual exchange (VE) can foster transnational collaboration in higher education, assist students acquire key learning outcomes and raise awareness…
Abstract
Purpose
This research reveals how a virtual exchange (VE) can foster transnational collaboration in higher education, assist students acquire key learning outcomes and raise awareness regarding the complexities affecting development policy and sustainability. The purpose of this paper is to address these issues.
Design/methodology/approach
Overall 50 students from two universities in Spain and the United Kingdom, enrolled on two different degree courses (Global Studies and Marketing), cooperated in multidisciplinary teams to analyze real development policies and initiatives. The authors collected quantitative and qualitative data to assess the students' perceptions of the methodology.
Findings
The students perceived the VE to be of great value, enriching their educational experience by having a positive effect on their overall learning and fostering internationalization. A high number of participants declared the teaching and learning methodology was useful to assist them in reaching crucial cognitive, skill-based and affective educational objectives, and to help them understand how development policy works while also raising awareness regarding real-world complexity.
Practical implications
This methodology proved valuable in helping students acquire the set of skills expected from today's graduates in economics, political science and marketing. This active learning and pedagogical innovation component provides some interesting conclusions contributing toward widening the adoption of VEs in higher education contexts.
Originality/value
The increasing complexity of the globalized world makes it challenging for higher education institutions to develop multidisciplinary approaches to education to foster sustainable development. The experience provided offered the students an online international experience at their home institutions. Consequently, the research elaborates on how VE can be applied in economics, business, management and political science courses to enrich learning experience by applying theory in a practical way.
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Past literature has focused on the intergenerational transmission of gender ideologies, without considering the role cultural context plays. That is, while it is understood that…
Abstract
Past literature has focused on the intergenerational transmission of gender ideologies, without considering the role cultural context plays. That is, while it is understood that there is a positive relationship between mothers’ gender ideology and that of their adolescents, how might this relationship differ among foreign-born mothers and their native-born adolescent children? This chapter extends the literature on the construction and transmission of gender ideology between immigrant mothers and their children in two ways. First, using data from the child sample of the National Longitudinal Survey of Youth 1979 (N=2,202), it examines adolescent gender ideology as influenced by mothers’ gender beliefs and nativity. Second, it assesses the interaction between maternal gender ideologies and nativity as they influence adolescent ideology. Findings from this study suggest that the nativity of the mother does not affect the adolescent’s ideology, nor does it act as a moderator of maternal influence. The chapter ends with a summary and contextualization of the findings framed in developmental psychology and suggesting that factors external to the household, such as the influence of peers, may work to mitigate the effects of cultural frameworks.
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Thomas Baker, Pierre-Yves Vandenbussche and Bernard Vatant
The paper seeks to analyze the health of the vocabulary ecosystem in terms of requirements, addressing its various stakeholders such as maintainers of linked open vocabularies…
Abstract
Purpose
The paper seeks to analyze the health of the vocabulary ecosystem in terms of requirements, addressing its various stakeholders such as maintainers of linked open vocabularies, linked data providers who use those vocabularies in their data and memory institutions which, it is hoped, will eventually provide for the long-term preservation of vocabularies.
Design/methodology/approach
This paper builds on requirements formulated more tersely in the DCMI generic namespace policy for RDF vocabularies. The examination of requirements for linked open vocabularies focuses primarily on property-and-class vocabularies in RDFS or OWL (sometimes called metadata element sets), with some consideration of SKOS concept schemes and Dublin Core application profiles. It also discusses lessons learned through two years of development of the linked open vocabularies (LOV), of which main features and key findings are described.
Findings
Key findings about the current practices of vocabulary managers regarding metadata, policy and versioning are presented, as well as how such practices can be improved to ensure better discoverability and usability of RDF vocabularies. The paper presents new ways to assess the links and dependencies between vocabularies. It also stresses the necessity and importance of a global governance of the ecosystem in which vocabulary managers, standard bodies, and memory institutions should engage.
Research limitations/implications
The current paper is focused on requirements related to a single type of vocabulary but could and should be extended to other types such as thesauri, classifications, and other semantic assets.
Practical implications
Practical technical guidelines and social good practices are proposed for promotion in the Vocabulary Ecosystem (for example, by vocabulary managers).
Originality/value
This paper brings together the research and action of several important actors in the vocabulary management and governance field, and is intended to be the basis of a roadmap for action presented at the Dublin Core conference of September 2013 in Lisbon (DC 2013).
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Ricardo Vinícius Dias Jordão, Jorge Novas and Vipin Gupta
This paper aims to analyze the role of a knowledge-based network (k-network) in the intellectual capital (IC) and organizational performance of Brazilian small and medium-sized…
Abstract
Purpose
This paper aims to analyze the role of a knowledge-based network (k-network) in the intellectual capital (IC) and organizational performance of Brazilian small and medium-sized enterprises (SMEs).
Design/methodology/approach
This paper presents a descriptive, qualitative and applied case study, developed taking into account the theories of strategy, IC, networks and finance to analyze the relationship between k-network and the generation of IC and organizational performance in a multifocal perspective (observed in terms of financial and marketing results, efficiency and efficacy and innovation and competitiveness) in Brazilian SMEs.
Findings
The findings showed that k-network plays a crucial role in the generation of the IC and improvements in organizational performance in SMEs. In addition, the results revealed the strategic relevance of the relationship between people and enterprises to master the process of creation and sharing information and knowledge in the analyzed network. Taken as a whole, the conclusions demonstrated the establishment of IC (in its three dimensions) as a consequence of the strategic association of SMEs in k-network, as well as the mediation role of IC as a way to promote improvements in organizational performance, considering the observed amelioration in financial results, marketing growth, efficiency, efficacy, innovation and competitiveness.
Research limitations/implications
This research provides theoretical contributions by broadening knowledge of the practical relationship between k-network, IC and the multifocal perspective of SMEs organizational performance – a relevant and underexplored issue in the literature, offering several avenues for future research.
Practical implications
The results highlight the economic, political and social relevance of SMEs and the strategic use of k-network to overcome SMEs organizational, financial and managerial difficulties. In such context, analysts, managers, businesspeople and other decision-makers are expected to use this type of network to improve the IC, in its human, relational and structural dimensions, mastering companies’ knowledge and sustainable organizational performance.
Originality/value
The paper fills a significant research gap, revealing how k-networks can and should be used as a deliberate strategy by SMEs to create, acquire, use, absorb and share information and knowledge, as well as to generate IC, thus providing organizational, financial, innovative and competitive benefits to these enterprises and their network.
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Roberto Salvatore Di Fede, Marivel Gonzalez-Hernandez, Eva Parga-Dans, Pablo Alonso Gonzalez, Purificación Fernández-Zurbano, María Cristina Peña del Olmo and María-Pilar Sáenz-Navajas
The main aim of this study is to characterise and identify specific chemo-sensory profiles of ciders from the Canary Islands (Spain).
Abstract
Purpose
The main aim of this study is to characterise and identify specific chemo-sensory profiles of ciders from the Canary Islands (Spain).
Design/methodology/approach
Commercial samples of Canary ciders were compared to ciders from the Basque Country and Asturias. In total, 18 samples were studied, six for each region. The analysis comprised their sensory profiling and chemical characterisation of their polyphenolic profile, volatile composition, conventional chemical parameters and CIELAB colour coordinates. In parallel, the sensory profile of the samples from the Canary Islands was first compared with their Basque and Asturian counterparts by labelled sorting task. Then, their specific aroma profile was characterised by flash profile. Further quantification of sensory-active compounds was performed by GC–MS and GC-FID to identify the volatile compounds involved in their aroma profile.
Findings
Results show that Canary ciders present a specific chemical profile characterised by higher levels of ethanol, and hydroxycinnamic acids, mainly t-ferulic, t-coumaric and neochologenic acids, and lower levels of volatile and total acidity than their Asturian and Basque counterparts. They also present a specific aroma profile characterised by fruity aroma, mainly fruit in syrup and confectionary, and sweet flavours related to their highest levels of vinylphenols formed by transformation of hydroxycinnamic acids.
Originality/value
An integrated strategy to explore the typicity of the currently existing Canary ciders in the market was developed. The results are important in that they will help other regions to identify specific typical chemo-sensory profiles and to promote the creation of certifications supporting regional typicity.
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