Search results

This paper aims to investigate user preferences for the information systems in order to achieve user satisfaction by using conjoint analysis.

Conjoint analysis is applied for the measurement of user preferences on information systems by seven properties and three levels for each property. To apply the approach, two surveys were designed: the first survey investigates the main properties affecting the end-users' satisfaction for using the current information systems based upon literature review and expert interview in Phase I. The second survey weighed the preferences by the virtual profiles of the information systems, which represent the ideal systems.

The results show that speed-related properties are critical to achieve the end-user satisfaction. The next important property group is related to the access control and system integration between various business modules. From the measurements, the best system file should be constructed with the highly weighed levels of the key attributes.

The virtual profiles are complex for respondents to understand the attributes and the compounds of the virtual products. Moreover, the respondents were overwhelmed by the number of virtual profiles. The attributes were required to enable communication between researchers and respondents.

Information system designers can achieve user satisfaction by combining the highest utility levels of all attributes. Nonetheless, the trade-offs between attributes and their levels should be considered in order to apply the results to the business, depending on the system environments and business practices, by updating the importance of the determinants regularly.

This study applied the conjoint analysis to information management systems in order to design and maintain user satisfaction for the targeted company. This paper will provide alternative ways for the system engineers and developers of the case company by considering the critical attributes, which will affect both user performance and satisfaction.

The purpose of this study is to address an importance of an intermodal terminal regarding container drayage trips, which have a major concern for agricultural product exporters in the Upper Great Plains. Thus, this study aims to develop a geospatial model considering travel distance and total logistics costs for determining an alternative intermodal terminal location.

This paper develops a spatial model integrating integer linear programming to determine an intermodal facility location that minimizes total logistics costs. This research considers travel distance and total logistics costs including highway, rail and transshipment costs.

The results shows that a Dilworth, Minnesota, terminal reduces vehicle miles of travel on both the highways and rail networks and decreases system-wide total logistics costs compared to the do-nothing scenario while decreasing urban congestion costs in metropolitan areas.

The major contribution of the study is that it provides an integrated tool of spatial and economic analyses to support regional decision-making. The paper will be of interest to regional planners and to those in the private business sectors including farmers and manufacturers. The future study should address demand forecasting on the containerized freight in the region.

The novel approach of this paper is to use a link blocking constraint, considering the directions of the freight flow in a p-hub intermodal problem.