Search results

1 – 10 of 146
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 1 May 1985

François R. Casas and Eun K. Choi

This article demonstrates that a Metzler Paradox may result from decreasing costs in the domestic import‐competing sector rather than in the foreign export industry, although the…

112

Abstract

This article demonstrates that a Metzler Paradox may result from decreasing costs in the domestic import‐competing sector rather than in the foreign export industry, although the allocative implications would differ in the two cases. The article also shows that the non‐equivalence of tariffs and quotas in the presence of domestic monopoly holds even if the protected industry is not small in the world market.

Details

Journal of Economic Studies, vol. 12 no. 5
Type: Research Article
ISSN: 0144-3585

Access Restricted. View access options
Article
Publication date: 27 January 2023

Reza Ashari Nasution, So Won Jeong, Byoungho Ellie Jin, Jae-Eun Chung, Heesoon Yang, Robert Jeyakumar Nathan and Devi Arnita

The purpose of this study is to explore the acculturation caused by the Korean wave among Indonesian Muslim consumers, especially in the food and cosmetic sectors, based on…

1099

Abstract

Purpose

The purpose of this study is to explore the acculturation caused by the Korean wave among Indonesian Muslim consumers, especially in the food and cosmetic sectors, based on religious grounds.

Design/methodology/approach

Data were collected through focus group interviews with 20 Muslim respondents in Indonesia.

Findings

The findings specifically highlighted that Muslim consumers’ acceptance of Korean products varied. Muslim consumers’ acceptance was influenced by similarities and differences in values between Islamic and Korean cultures. Consumers categorised into each acculturation mode (assimilation, separation, integration and marginalisation) showed different behavioural patterns in Korean product acceptance. This study proposes that global products can be optimised through specific and targeted marketing campaigns for different types of Muslim consumers with products that comply with their religious values.

Originality/value

Few studies have explored the importance of religious values (e.g. righteousness, compassion and respect for others) with respect to the acceptance of foreign products in the acculturation context. Additionally, how values from other cultures reconcile with the Indonesian Muslims’ affinity for Korean culture has been limitedly studied. This study aims to fill these gaps by identifying the role of religious factors in the acceptance of global products by taking the example of Indonesian Muslim consumers and Korean products.

Details

Journal of Islamic Marketing, vol. 14 no. 12
Type: Research Article
ISSN: 1759-0833

Keywords

Access Restricted. View access options
Article
Publication date: 26 September 2023

Chanmi Hong, Eun-Kyong (Cindy) Choi, Hyun-Woo Joung and Hak-Seon Kim

Food delivery robot service (FDRS) is a novel service using autonomous delivery robots that alters human delivery in mobile food ordering. Despite FDRS companies’ skyrocketing…

1206

Abstract

Purpose

Food delivery robot service (FDRS) is a novel service using autonomous delivery robots that alters human delivery in mobile food ordering. Despite FDRS companies’ skyrocketing service expansions throughout the USA, there has been limited understanding of customer perceived value, customer satisfaction and loyalty which is imperative to promote repeat sales. Therefore, this study aims to examine customer perceived value of FDRS, identify antecedents of customer satisfaction with FDRS and investigate the additional impact of customer satisfaction and loyalty toward FDRS and the restaurant using FDRS.

Design/methodology/approach

As a sample population, this study targeted the US customers over 18 years old and have used FDRS within the past 12 months. With a total of 323 responses, descriptive statistics, confirmatory factor analysis and structural equation modeling were conducted for data analysis.

Findings

The findings of this study demonstrate the positive impacts of functional, price and emotional value on customer satisfaction. The current study also shows that customer satisfaction positively influences customer loyalty toward FDRS and the restaurant.

Originality/value

To the best of the authors’ knowledge, the current study is arguably the first to investigate customers’ post-purchase experience with FDRS, which enhances understanding of customer behavior toward the service. Moreover, with a multidimensional consumption value approach from the theory of consumption values, this study provides a single framework to explore the relations between customer perceived value, satisfaction and loyalty in the FDRS context.

研究目的

食品配送机器人服务(FDRS)是一种使用自主配送机器人改变移动食品订购的新型服务。尽管FDRS公司在美国各地的服务扩张迅猛, 但对于顾客感知价值、顾客满意度和忠诚度的理解仍有限, 而这对于促进重复销售至关重要。因此, 本研究旨在考察顾客对FDRS的感知价值, 确定影响顾客对FDRS满意度的先决条件, 并调查顾客对FDRS及使用FDRS的餐厅的满意度和忠诚度的影响。

研究方法

本研究以美国18岁以上并且在过去12个月内使用过FDRS的顾客为样本, 共收集到323份回答。采用描述性统计、确认性因素分析和结构方程模型进行数据分析。

研究发现

本研究的结果显示功能性、价格和情感价值对顾客满意度有积极影响。当前研究还表明, 顾客满意度对FDRS及餐厅的忠诚度有积极影响。

研究创新/价值

本研究可以说是首次调查顾客对FDRS购买后的体验, 从而增进对顾客对该服务行为的理解。此外, 本研究采用了来自消费价值理论的多维消费价值方法, 为探索FDRS背景下顾客感知价值、满意度和忠诚度之间的关系提供了一个单一的框架。

Access Restricted. View access options
Book part
Publication date: 10 June 2024

Eun-Jeong Lee, Sang Qin, Arshiya A. Baig, Jeniffer Dongha Lee and Patrick W. Corrigan

The purpose of this study is to investigate Koreans' preferences for FCDM versus SDM and explored the influence of Asian cultural values on decision-making in the context of…

Abstract

The purpose of this study is to investigate Koreans' preferences for FCDM versus SDM and explored the influence of Asian cultural values on decision-making in the context of managing chronic illnesses, such as type 2 diabetes mellitus (T2DM). Shared decision-making (SDM) emphasizes collaboration between providers and service recipients to decide on the best treatment options. However, it may not fully account for the role of families in managing chronic illness, particularly for people from Eastern cultural backgrounds who value active participation from their families in decisions. In response, family-centered decision-making (FCDM) has been proposed as an alternative approach. Using a vignette experiment design, data (n = 316) were collected from Koreans in the US and in Korea who were randomly presented with either SDM or FCDM processes for reaching T2DM treatment decisions. In addition to demographic information, participants reported on three dimensions of their decision-making experience: satisfaction, perceived effectiveness, and perspective-taking. They also rated their Asian cultural values and familiarity with T2DM. Results show better satisfaction, perceived effectiveness, and perspective taking for FCDM compared to SDM when examined in context of treatment types and perceived illness severity. Moderation effects were found for familiarity of illness, with familiarity effects varying by perceived severity. Study findings provided some evidence in favor of FCDM in Asian communities addressing the disabilities and chronic illness of a family member. Although the current study investigated treatment decisions for T2DM during doctor's visits, FCDM has shown potential to be applied in other service settings.

Details

Disability and the Changing Contexts of Family and Personal Relationships
Type: Book
ISBN: 978-1-83753-221-6

Keywords

Access Restricted. View access options
Article
Publication date: 1 August 1994

Usha R. Mittoo

Evaluation of the foreign listing decision involves many complexities since it impacts a firm's financing, investment, and marketing decisions. In this paper, we identify major…

123

Abstract

Evaluation of the foreign listing decision involves many complexities since it impacts a firm's financing, investment, and marketing decisions. In this paper, we identify major costs and benefits of foreign listing based on the available evidence and suggest evaluation of the foreign listing decision using an Adjusted Present Value method. We also discuss implications of some recent regulatory changes on the costs and benefits of foreign listing.

Details

Managerial Finance, vol. 20 no. 8
Type: Research Article
ISSN: 0307-4358

Access Restricted. View access options
Article
Publication date: 4 November 2020

Byoung Kwon Choi and Eun Young Nae

Drawing on goal orientation theory, the authors propose a moderated mediation model, wherein objective career success is positively related to employees' life satisfaction through…

1072

Abstract

Purpose

Drawing on goal orientation theory, the authors propose a moderated mediation model, wherein objective career success is positively related to employees' life satisfaction through subjective career success moderated by learning and performance goal orientations.

Design/methodology/approach

Data were collected from 188 employees in South Korea. The hypotheses were tested with the moderated mediation regression analysis.

Findings

The results indicated that salary and promotion, as indicators of objective career success, were positively related to subjective career success. However, subjective career success mediated only the influence of salary, not promotion, on life satisfaction. Furthermore, the authors found that the indirect relationship between salary and life satisfaction via subjective career success was not significant for employees with high learning goal orientation but was significant for those with high performance goal orientation.

Practical implications

Organizations need to understand that a higher salary and frequent promotions may not always be positively related to employees' satisfaction with career and personal life and should consider the types of goal orientations.

Originality/value

The authors’ consideration of goal orientation as a dispositional characteristic contributes to the comprehensive understanding of how employees' learning and performance goal orientations interact with objective career success in influencing their subjective career and life satisfaction.

Details

Personnel Review, vol. 51 no. 1
Type: Research Article
ISSN: 0048-3486

Keywords

Access Restricted. View access options
Article
Publication date: 3 December 2021

Eun Young Nae and Byoung Kwon Choi

On the basis of an attachment style perspective, the authors explored a moderated mediation model in which career satisfaction reduces employees' turnover intention by enhancing…

1152

Abstract

Purpose

On the basis of an attachment style perspective, the authors explored a moderated mediation model in which career satisfaction reduces employees' turnover intention by enhancing subjective well-being; this mediated relationship would be moderated by three dimensions of attachment style as follows: secure, counterdependent and overdependent.

Design/methodology/approach

Data were collected from 192 employees in South Korea and hypotheses were tested using multiple regression analysis and the PROCESS macro for SPSS.

Findings

Subjective well-being mediated the relationship between career satisfaction and turnover intention. The indirect relationship between career satisfaction and turnover intention through subjective well-being was significant only when employees had high-secure attachment and low-counterdependent and -overdependent attachment styles.

Practical implications

On the basis of the authors' findings that not all employees' subjective well-being translates into a lower level of turnover intention despite being satisfied with their career, the study suggests that organizations should pay more attention to how the subjective well-being of employees can be enhanced in relation to their career by considering their attachment styles.

Originality/value

The study contributes to deepening the understanding of the mechanism of when and how career satisfaction reduces turnover intention by integrating subjective well-being and attachment styles that have been neglected in prior research.

Details

Baltic Journal of Management, vol. 17 no. 1
Type: Research Article
ISSN: 1746-5265

Keywords

Access Restricted. View access options
Article
Publication date: 16 August 2022

Jung Eun Lee and Jung Rim Cho

The purpose of this study is to examine the effects of a Disney collaboration and Disney product line extension type on the perceptions of masstige brands and purchase intentions…

2980

Abstract

Purpose

The purpose of this study is to examine the effects of a Disney collaboration and Disney product line extension type on the perceptions of masstige brands and purchase intentions. By identifying masstige brands as two types (i.e. born-masstige versus luxury-masstige brands), this study investigates how consumers respond to a Disney collection across different types of masstige brands.

Design/methodology/approach

The authors conducted three studies using an experimental approach.

Findings

Study 1 shows that compared to a traditional collection, a Disney collection lowered perceptions of brand luxury, but the negative effect is stronger for born-masstige brands than luxury-masstige brands. Studies 2 and 3 revealed that an upward extension enhanced perceptions of luxury for the born-masstige brand more than it did with a horizontal extension, whereas there was no difference between upward and horizontal extensions for the luxury-masstige brand.

Research limitations/implications

This study contributes to understanding how Disney collaborations influence consumers’ perceptions of masstige brands. It has implications for brand positioning and pricing strategies for practitioners collaborating with Disney or similar companies.

Originality/value

To the best of the authors’ knowledge, this study is the first of its kind to investigate consumer responses to a Disney collaborated collection across two types of masstige brands by exploring their type of product line extensions.

Details

Journal of Product & Brand Management, vol. 32 no. 1
Type: Research Article
ISSN: 1061-0421

Keywords

Access Restricted. View access options
Article
Publication date: 30 January 2023

KwangWook Gang, Jihyun Eun and Byungchul Choi

This paper aims to provide empirical evidence on the impact of a corporate label change (CLC) from investors' perspective, especially based on the stakeholder approach to…

168

Abstract

Purpose

This paper aims to provide empirical evidence on the impact of a corporate label change (CLC) from investors' perspective, especially based on the stakeholder approach to corporate identity. The resource-based theory has been used as a theoretical root of understanding the antecedents and consequences of brands. The authors specifically examine how two important types of firm-level heterogeneity – firm size and firm age – change shareholder reactions. In addition, the authors also test the moderating effects of firm performance.

Design/methodology/approach

Using Korean company data, the authors first calculate the cumulative abnormal return (CAR) with the two-day event window [−1,0]. Then, the authors test the impacts of firm size and age on CAR with ordinary least squares regressions. To understand greater dynamics, the authors also test the moderation effects of firm performance. For the robustness check, the authors test using a different event window and different measures as well.

Findings

The findings for South Korean companies reveal that CLC itself does not significantly affect shareholder value. However, firm size and firm age show positive and significant coefficients. This means that larger and older firms are more likely to have better investor reactions. In addition, the authors also test a moderation effect of firm performance. The result shows that the impact of firm size weakens when firms have better performance.

Research limitations/implications

The first limitation is the generalizability of the findings, particularly those regarding the impacts of CLC on investor reactions. A second limitation is that the authors did not consider the time gaps between CLCs. Third, there are limitations of using an event study with stock market data due to the ambiguity of the causal relationship between a firm's strategic choices and market reactions. Lastly, the authors use all CLCs except CLCs related to corporate governance (i.e. mergers and acquisitions).

Practical implications

Although managers expect positive relations by introducing new corporate label, the outcomes may not be sufficient because potential losses (i.e. losing royal customers) are significant. Hence, more careful considerations are required when a manager forms a new CLC. The results provide valuable insights for the conditions when large and aged companies pursue CLCs. In addition, the needs of a CLC are increasing when a company shows underperformance. Poor performance is a trigger for introducing new strategic choices (Boeker, 1997). The finding can be another supporting material for managers to consider when they intend to perform CLCs.

Originality/value

The authors probe the effect of CLC on external stakeholders, particularly investor reactions. The current literature has discussed the impacts of CLC on employees, internal stakeholders, and customers, external stakeholders. To the best of the authors’ knowledge, there is no strategy for understanding a CLC under stakeholder aspects. The authors believe that the findings contribute to the extant literature on CLC. This question is also important to a manager. Although introducing a new corporate label is a popular strategy for firms to provide corporate identity to various stakeholders, many cases have shown mixed results. This research provides evidence of what to consider when a manager makes its decision.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 35 no. 9
Type: Research Article
ISSN: 1355-5855

Keywords

Access Restricted. View access options
Article
Publication date: 10 July 2024

Ju Hui Kang, Eun-Young Ko and Gi Woong Choi

This study aims to explore scientific discourses on vaccination in YouTube comments using the Connectivism theory as a foundational guide in the inquiry of understanding knowledge…

77

Abstract

Purpose

This study aims to explore scientific discourses on vaccination in YouTube comments using the Connectivism theory as a foundational guide in the inquiry of understanding knowledge seeking and sharing. The authors sought to understand how individuals share and seek information by using external sources through URL links to validate their arguments.

Design/methodology/approach

Using content analysis, the authors extracted and analysed 584 random comments with URL links from eight YouTube videos scientifically addressing the purpose of vaccines. The comments were coded by stance (pro, anti, and neutral) and the type of resource to observe how their links were used.

Findings

The results showed that URL links were composed of quotes, questions, and opinions. Many sources came from research papers, conspiracy websites, or other videos. Some of the comments did not accurately reflect the information from research papers and showed little scientific reasoning. This suggests the need for critical evaluation among individuals when finding information online.

Research limitations/implications

The findings can be expanded to explore different types of information literacy practices in the comment section of social media for both informal and formal environments.

Practical implications

YouTube is useful in fostering scientific discourse and information-seeking/sharing practices among individuals. However, considering the inaccuracy of content deliverance, educators and individuals will need to consider how to teach/conduct information literacy skills when implementing social media for educational purposes.

Originality/value

Only a few studies have conducted research on comments using URL links, the originality of sources and how the sources were used in argumentation.

Details

Information and Learning Sciences, vol. 125 no. 9
Type: Research Article
ISSN: 2398-5348

Keywords

1 – 10 of 146
Per page
102050