Ricky Yao Nutsugbodo, Sarah Blankson-Stiles-Ocran, Benjamin Appiah Osei, Bernadette Ekua Bedua Afful, Conrad-Joseph Wuleka Kuuder, Thelma Ziemah Alhassan, Josiane Akogo, Esther Obeng, Philomina Dansowaa Agyiri and Gifty Nancy Amponsah
This study examined university students’ participation in campus-based events (CBEs). Using the Stimulus-Organism-Response (SOR) theory, the study specifically assessed the effect…
Abstract
Purpose
This study examined university students’ participation in campus-based events (CBEs). Using the Stimulus-Organism-Response (SOR) theory, the study specifically assessed the effect of motivation on emotional attachment and experiential value and how these affect the satisfaction and subjective well-being of students.
Design/methodology/approach
An online questionnaire programmed using the Kobo toolbox was used to collect data from 840 CBE participants in August 2023. AMOS Graphics version 23 was used to establish the measurement and structural model to be validated and tested.
Findings
The study found that the organismic elements (emotional attachment and experiential value) significantly mediated stimulus (motivation) and response (satisfaction and subjective well-being). In all, the six hypotheses tested were significant.
Practical implications
The study’s findings suggest that CBE stakeholders must consider the underlying motivations of students, the emotional attachment, and experiential values likely to be derived when designing and organizing CBE activities, and use impactful advertising media to entice and arouse students’ interest in participating in CBEs.
Originality/value
The study contributes to the understanding of the factors that influence CBE participants’ satisfaction and subjective well-being. The study’s focus on motivation, emotional attachment, and experiential value provides insights into developing effective strategies for the events industry.
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Esther Oluwatayo, Evans Osabuohien, Victoria Okafor and Romanus Osabohien
Digital technologies have become significant as organisations, including financial institutions, attempt to adopt enhanced and more efficient approach for service provisions to…
Abstract
Digital technologies have become significant as organisations, including financial institutions, attempt to adopt enhanced and more efficient approach for service provisions to customers. Despite the obvious shift to digitalised methods of service delivery, some financial institutions argued that though digitisation may increase financial efficiency and profitability, it also poses new risks and potential threats with significantly unanticipated side effects, especially, with respect to employment. Against this background, this study examined how the following cashless policy instruments: Mobile banking, Automated Teller Machine (ATM) and Point of Sale (POS) Terminal, influence financial transactions in Lagos, Nigeria; using Zenith Bank PLC as a case study. Structured Questionnaire was administered to 100 Zenith bank customers. The study applied the logit regression method and findings showed that 54% respondents use mobile banking daily, 39% respondents use ATM daily, 25% respondents use POS daily. On an overall scale, mobile banking is widely used and mostly preferred. Also, results showed that while POS has a significant relationship with financial transactions, Mobile banking, and ATM both have an insignificant relationship. Results from the study encourage the management of CBN to create more awareness of these instruments, and likely increase the number of these instruments.
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Oluwatoyin Esther Akinbowale, Heinz Eckart Klingelhöfer and Mulatu Fekadu Zerihun
The purpose of this study is to examine the level of effectiveness of the anti-fraud technologies employed by the South African banking industry for cyberfraud mitigation.
Abstract
Purpose
The purpose of this study is to examine the level of effectiveness of the anti-fraud technologies employed by the South African banking industry for cyberfraud mitigation.
Design/methodology/approach
This research employed a qualitative research design involving a purposive sampling method. Primary data was collected from the key organisational staff across the 17 licensed commercial banks in South Africa via the use of structured questionnaires. In particular, these were experts involved in combating fraud and taking managerial decisions regarding the use of anti-fraud technologies for cyberfraud mitigation. Non-parametric statistical analyses were carried out from the responses obtained.
Findings
The results obtained indicated that the combination of internal and external anti-fraud technologies such as filtering software, firewalls, encryption, continuous auditing, discovery sampling, virus protection, financial ratios, digital analysis and data mining may have a positive effect on cyberfraud mitigation. These technologies are employed mostly to ensure effective internal control systems capable of minimising cyberfraud. In addition, the anti-fraud technologies employed in the South African banking industry may also be effective in the mitigation of cyberfraud, although significant cases of cyberattacks were reported by the respondents.
Practical implications
The study recommends investment in more digital and emerging technologies and the development of human capacities to effectively deploy them in the combat against cybercrime.
Originality/value
The novelty of this study lies in the identification of the type of anti-fraud technologies/software employed by the South African banking industry and their level of effectiveness or success rate.
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Mudit Kumar Singh and Jaemin Lee
The purpose of this paper is to empirically examine the inequality perpetuated through social categories in accessing the social capital generated through the microfinance…
Abstract
Purpose
The purpose of this paper is to empirically examine the inequality perpetuated through social categories in accessing the social capital generated through the microfinance interventions in India as the country has pronounced economic inequality by social categories like many developing stratified societies.
Design/methodology/approach
The study uses survey data collected from 75 villages in rural India and tests whether the formation and maximization of social capital through self-help groups (SHGs) is dominated by social categories, e.g. high-caste groups, males and superior occupation classes. Using logistic regression framework, the study assesses the formation and maximization of social capital through multiple SHG membership.
Findings
The paper finds that the microfinance approach of empowering weaker sections is considerably limited in its success, in the sense that it provides them with the opportunity to the credit access and support through SHGs. But, the empirical model further indicates that social capital in form of these SHGs may fall prey to the dominant social categories, and thus, these institutions may potentially enhance inequality.
Research limitations/implications
The paper is derived from the secondary data set, so it is unable to comment field reality qualitatively.
Practical implications
Microfinance policy makers will have an improved understanding of inherent social inequalities while implementing group-based programs in socially stratified societies.
Originality/value
Social capital, if treated as an outcome accumulated in form of groups, provides with an important framework to assess the unequal access through the microfinance interventions. Overlooking the inherent unequal access will deceive the purpose of social justice in the group-based interventions. The microfinance and other welfare policies engaged in group formation and generating the social capital need to be more sensitive to the disadvantageous sections while focusing on multiple group access by disadvantaged social groups.
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Fanny Adams Quagrainie, Abigail Opoku Mensah and Alex Yaw Adom
Review of literature suggests mixed findings on the relationship between the church and micro women entrepreneurship development. This signals that questions remain about the…
Abstract
Purpose
Review of literature suggests mixed findings on the relationship between the church and micro women entrepreneurship development. This signals that questions remain about the roles of churches in entrepreneurial development. Thus, this paper aims to explore what entrepreneurial activities are provided by churches to their micro women entrepreneurs and how do these activities influence their entrepreneurial start up and growth.
Design/methodology/approach
Phenomenological research methodologies were used to purposive collected data from 38 women entrepreneurs and four church administers in Tema. Results were analyzed using the emergent strategy.
Findings
The results suggest that churches provided four entrepreneurial activities which are categorized as finance, networking, promotion of self-confidence and impartation of ethical values. These factors promoted the growth of women entrepreneurial growth but not the start-up of entrepreneurial ventures. The study concluded that the church should provide more support for new entrepreneurial ventures. Therefore, embeddedness because of membership of a church is a critical part of women entrepreneurship development.
Research limitations/implications
Further studies will need to replicate these findings with other types of businesses, in other locations.
Practical implications
This study suggests that policymakers should be working in conjunction with churches in a bid to promote micro women entrepreneurship development.
Originality/value
Limited research has been conducted on church entrepreneurial activities in the development of micro women entrepreneurs in developing economies such as Ghana. This empirical research provides important insights into this field.