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The purpose of this paper is to explore how public cultural organizations use ambidextrous design to balance exploitation and exploration given their organizational structure that mainly stimulates exploitation.

The authors use an abductive methodology and, perform an in-depth comparative case study. The data sample consists of two Belgian public cultural centers located in the Flemish area. In all, 21 semi-structured interviews where analyzed using Nvivo.

Results show, first, that although both cases have the same formal organization chart, their informal structure differs. Second, both cases have a different point of view toward exploitation and exploration. Third, no “pure” ambidextrous designs were found. Finally, the paper formulates theoretical propositions for ambidexterity and public sector research.

Limitations of this paper are threefold. First, the authors only compared two cases, so generalization of the findings is limited. Second, although the authors managed to make contributions to ambidexterity and public sector research, theory building is not finished. Finally, researchers have to improve empirical evidence focusing on which design elements lead toward ambidextrous public organizations.

This paper makes a threefold contribution to ambidexterity literature and public sector research. First, the focus on public sector organizations is a rarely taken approach in ambidexterity research. Second, the specific use of ambidextrous design attributes to the limited public sector research that has focused on ambidexterity. Third, the focus on small organizations with limited resources is a rarely taken focus in ambidexterity and public sector research.

This research paper analyses the extent to which national systems are following “new pay” trends, or whether there are still traditional features, which reflect the specificity of employment in the public sector and the psychological contracts of public servants.

The data used in this paper was based on an online survey of six countries and was completed by pay experts in each case.

Previous comparative research on civil service pay systems has focused mostly on specific aspects of pay but this paper looks at a wide range of pay characteristics. It finds that although there have been changes in pay systems in the six countries studied, the “new pay” model has not been fully adopted and traditional reward systems are still strong, with the exception of Sweden and to a lesser extent the UK and Denmark. This is related to the importance that civil servants attach to their psychological contract in which equity and collectivism remain central values

The paper demonstrates that cultural factors and psychological contracts are important in influencing both practices and attitudes towards change in reward systems across countries and that traditional identities of public service are still evident.