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1 – 2 of 2Emylee Anderson, Aaron A. Buchko and Kathleen J. Buchko
Demographic data indicate that the Millennial generation (those born between 1982 and the early 2000s) are entering the workforce and will become an increasingly significant…
Abstract
Purpose
Demographic data indicate that the Millennial generation (those born between 1982 and the early 2000s) are entering the workforce and will become an increasingly significant component of the workforce in the near future. The Millennial generation appears to have significant differences in values, attitudes and expectations regarding work than prior generations.
Design/methodology/approach
The authors reviewed the literature on the “Millennial” generation (those born between 1982 and the early 2000s) and the research on giving negative feedback to identify issues that are significant with respect to the manner in which managers give negative information to this new generation of workers.
Findings
To be effective, negative feedback to Millennials needs to be consistent and ongoing. The feedback must be perceived by Millennials as benefitting them now or in the future. Managers must be assertive enough to make sure the employee understands the concerns, but sensitive to the fact that many Millennials have difficulty accepting such feedback.
Research limitations/implications
These findings offer suggestions for future research that needs to explicitly examine the differences in the new generation of workers and how these persons respond to current managerial practices.
Practical implications
Millennials are now entering the workforce in significant numbers. Managers will find increasing opportunities to address the organizational and individual needs of these workers. Managers must learn how to effectively direct and motivate this generation of workers, including how to provide constructive negative feedback.
Social implications
Demographic data indicate that the so-called “Baby Boom” generation will be leaving the workforce in large numbers over the next few years, and will be replaced by the Millennial generation.
Originality/value
To date, there has been little attempt by management researchers to address the organizational implications of the generational shift that is occurring. We seek to draw attention to one specific area of management practice – delivering negative feedback – and explore how the knowledge may be changing as a new generation of workers enter the workplace.
Details
Keywords
Demographic data indicate that the millennial generation is entering the workforce and will become an increasingly significant component of the workforce in the near future. The…
Abstract
Purpose
Demographic data indicate that the millennial generation is entering the workforce and will become an increasingly significant component of the workforce in the near future. The Millennial generation appears to have significant differences in values, attitudes and expectations regarding work than prior generations. The paper seeks to draw attention to one specific area of management practice - delivering negative feedback - and explore how the knowledge may be changing as a new generation of workers enter the workplace.
Design/methodology/approach
The literature on the millennial generation was reviewed and research undertaken on giving negative feedback to identify issues that are significant with respect to the manner in which managers give negative information to this new generation of workers.
Findings
To be effective, negative feedback to millennials needs to be consistent and ongoing. The feedback must be perceived by millennials as benefiting them now or in the future. Managers must be assertive enough to make sure the employee understands the concerns, but sensitive to the fact that many millennials have difficulty accepting such feedback.
Originality/value
To date, there has been little attempt by management researchers to address the organizational implications of the generational shift that is occurring.
Details