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Article
Publication date: 1 December 2005

Emma Lockhead

Aims to dscribe the key factors – attracting the right people, developing them and retaining them – which have helped the UK Central Office of Information (COI) to win a place in

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Abstract

Purpose

Aims to dscribe the key factors – attracting the right people, developing them and retaining them – which have helped the UK Central Office of Information (COI) to win a place in the Sunday Times 100 Best Companies to Work For list three years running and to secure Investors in People status for the sixth time.

Design/methodology/approach

Gives the inside story, by the COI human‐resources director, of recruitment, training and employee retention in the organization.

Findings

Stresses the importance of: working closely with the organization's public relations department; providing secondments, specialist training and personal‐development programs; and keeping people fresh and interested.

Practical implications

Argues that low employee turnover is both a blessing and a curse: few people choose to leave the COI, but this has a drastic effect on promotion opportunities, which eventually affect retention.

Originality/value

Takes a very practical approach to strategic human resource management.

Details

Human Resource Management International Digest, vol. 13 no. 7
Type: Research Article
ISSN: 0967-0734

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