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Article
Publication date: 2 January 2018

Mary K. VanUllen, Emily Mock and Emmalyn Rogers

The purpose of this study is to examine the options for streaming video service available to libraries and determine which platform would best fit the needs of the University at…

570

Abstract

Purpose

The purpose of this study is to examine the options for streaming video service available to libraries and determine which platform would best fit the needs of the University at Albany Libraries.

Design/methodology/approach

Usage data and faculty and student feedback about the streaming video collections already in use by the libraries were compiled to evaluate current needs, and information was gathered about a selection of additional streaming video platforms to be considered.

Findings

It was determined that a multi-disciplinary collection with a patron-driven-style subscription model would be the best choice to add to the libraries streaming video offerings.

Research limitations/implications

This study focuses on the needs and experiences of the University at Albany Libraries, but the methodology can be used by other institutions assessing their own collections.

Originality/value

Most of the current literature related to streaming video in libraries focuses on building new collections, with little discussion of adding to existing collections – a gap which this study aims to fill.

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Collection and Curation, vol. 37 no. 1
Type: Research Article
ISSN: 2514-9326

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Article
Publication date: 1 January 1987

Evelyn S. Meyer

When the first edition of Poems by Emily Dickinson was published in 1890, Samuel G. Ward, a writer for the Dial, commented, “I am with all the world intensely interested in Emily

206

Abstract

When the first edition of Poems by Emily Dickinson was published in 1890, Samuel G. Ward, a writer for the Dial, commented, “I am with all the world intensely interested in Emily Dickinson. She may become world famous or she may never get out of New England” (Sewall 1974, 26). A century after Emily Dickinson's death, all the world is intensely interested in the full nature of her poetic genius and her commanding presence in American literature. Indeed, if fame belonged to her she could not escape it (JL 265). She was concerned about becoming “great.” Fame intrigued her, but it did not consume her. She preferred “To earn it by disdaining it—”(JP 1427). Critics say that she sensed her genius but could never have envisioned the extent to which others would recognize it. She wrote, “Fame is a bee./It has a song—/It has a sting—/Ah, too, it has a wing” (JP 1763). On 7 May 1984 the names of Emily Dickinson and Walt Whitman were inscribed on stone tablets and set into the floor of the newly founded United States Poets' Corner of the Cathedral of St. John the Divine in New York City, “the first poets elected to this pantheon of American writers” (New York Times 1985). Celebrations in her honor draw a distinguished assemblage of international scholars, renowned authors and poets, biographers, critics, literary historians, and admirers‐at‐large. In May 1986 devoted followers came from places as distant as Germany, Poland, Scandinavia, and Japan to Washington, DC, to participate in the Folger Shakespeare Library's conference, “Emily Dickinson, Letter to the World.”

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Reference Services Review, vol. 15 no. 1
Type: Research Article
ISSN: 0090-7324

Available. Open Access. Open Access
Article
Publication date: 26 April 2023

Emily Golson

The primary purpose of this study is to determine if the main character is a shapeshifter and, if so, how does the tale contribute to shapeshifting lore.

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Abstract

Purpose

The primary purpose of this study is to determine if the main character is a shapeshifter and, if so, how does the tale contribute to shapeshifting lore.

Design/methodology/approach

The focus of the study is confined to a version of the tale that appears in Jane Yolen's Folktales From Around the World (1986) and on summaries of other versions of shapeshifting tales when needed. Support for the findings is provided by an examination of the observations and rhetorical techniques employed by what appears to be an unreliable narrator and selected knowledge and practices from a variety of academic disciplines.

Findings

The research findings neither confirm nor deny that the main character is or is not a shapeshifter.

Research limitations/implications

Instead, the critical reading confirms the traditional characterization of folktales as coming from diverse folk roots and disappearing or changing as they circulate through geographical space and narrative time.

Practical implications

It also implies that the tale has outgrown its practical and social folk roots and now extends far beyond that of traditional shapeshifting or literary folktales.

Social implications

By bringing to light the racial and gender fears, ignorance and emotional and physical violence that lurk just below the surface of the society from which serpent-woman emerges, the study creates a haunting vision of the embedded biases that lurk just below the surface of many societies.

Originality/value

To this author's knowledge, this is the first study of this tale to appear in publication. The findings need further investigation.

Details

Journal of Humanities and Applied Social Sciences, vol. 5 no. 3
Type: Research Article
ISSN: 2632-279X

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Article
Publication date: 10 October 2023

Brian Leavy

McKinsey partners, Bill Schaninger, Bryan Hancock and Emily Field are championing the premise that the need for a fundamental rethink of the role of middle management in today’s…

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Abstract

Purpose

McKinsey partners, Bill Schaninger, Bryan Hancock and Emily Field are championing the premise that the need for a fundamental rethink of the role of middle management in today’s organizations is now more urgent than ever.

Design/methodology/approach

So what should the new blueprint be for middle management as the crucial link between the executive level and the front line S&L interviewer Prof Brian Leavy asks the authors of Power to the Middle: Why Managers Hold the Keys to the Future of Work.

Findings

Companies with top quartile management practices can have more than three times the return to shareholders than other companies.

Practical implications

Because of middle managers’ proximity to the front line, they have a helpful, realistic perspective on how new tools like generative AI should be adopted throughout the organization.

Originality/value

The authors found that middle managers deliver the most value to the organization when they can serve as coaches, connectors, talent managers and strategists. For senior leaders to truly put middle managers at the forefront, they must give managers space to grow and the license to manage in a way that works for them and their team.

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Publication date: 27 October 2021

Jessica Pfaffendorf

Purpose: This chapter applies and integrates theories of status and stigma to better understand the mechanisms that drive the combined effects of the status of race and the stigma…

Abstract

Purpose: This chapter applies and integrates theories of status and stigma to better understand the mechanisms that drive the combined effects of the status of race and the stigma of criminal record in the context of the labor market. Using these social psychological theories of status and stigma, I propose and test two potential mechanisms – moral expectations and performance expectations – that might explain the compound or “double disadvantage” observed among Black job seekers with a criminal record. Within this synthetic application, I also seek to bridge and extend the literatures on status and stigma processes.

Methodology/Approach: To examine the relationship between race and criminal record and the potential mediating role of moral and performance expectations, I use a laboratory experiment consisting of a hiring scenario where participants evaluate mock, but ostensibly real job applicants who vary on the characteristics of interest. Participant evaluations consist of rankings along a series moral and performance-related scales as well as a set of workplace outcomes.

Findings: Findings suggest that race and criminal record aggregate to intensify disadvantage, with Black applicants who have a criminal record faring worse than other applicants on each workplace outcome. Results also support moral expectations, but not performance expectations, as a key mechanism driving this status-stigma intensification process.

Implications: This study has important implications for studies of race, crime, and employment as well as for theories of status and stigma. Future research should attend more closely to the role of perceived morality both in substantive work on race and criminal record and in bridging work on status and stigma processes. Pinpointing moral expectations as a mechanism of bias related to race and criminal record also opens new avenues for targeted intervention efforts.

Details

Advances in Group Processes
Type: Book
ISBN: 978-1-80071-677-3

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Publication date: 19 August 2016

Brian Ott

Service work is often differentiated from manufacturing by the interactive labor workers perform as they come into direct contact with customers. Service organizations are…

Abstract

Service work is often differentiated from manufacturing by the interactive labor workers perform as they come into direct contact with customers. Service organizations are particularly interested in regulating these interactions because they are a key opportunity for developing quality customer service, customer retention, and ultimately generation of sales revenue. An important stream of sociological literature focuses on managerial attempts to exert control over interactions through various techniques including routinization, standardization, and surveillance. Scripting is a common method of directing workers’ behavior, yet studies show that workers are extremely reluctant to administer scripts, judging them to be inappropriate to particular interactions or because they undermine their own sense of self. This paper examines a panoptic method of regulating service workers, embodied in undercover corporate agents who patrol employee’s adherence to scripts. How do workers required to recite scripts for customers respond to undercover control? What does it reveal about the nature of interactive labor? In-depth interviews with interactive workers in a range of retail contexts reveal that they mobilize their own interactional competence to challenge the effects of the panoptic, as they utilize strategies to identify and adapt to these “mystery shoppers,” all the while maintaining their cover. The paper shows the limits on control of interactive workers, as they maintain their own socialized sense of civility and preserve a limited realm of autonomy in their work.

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Research in the Sociology of Work
Type: Book
ISBN: 978-1-78635-405-1

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Publication date: 17 October 2011

Elizabeth Fein

The ways in which the brain, as mapped by bioscience, has become popularly understood as the locus and determinant of the self is a topic of increasing importance within medical…

Abstract

The ways in which the brain, as mapped by bioscience, has become popularly understood as the locus and determinant of the self is a topic of increasing importance within medical sociology. Nikolas Rose has influentially chronicled the emergence of a “neurochemical self,” determined by brain chemistry and thus fluid, malleable, and open to improvement via increasingly fine-tuned psychopharmacology. This chapter argues for the contemporaneous emergence of a neurostructural self, intrinsic to the growing neurodiversity movement. Drawing on trends in contemporary neuroscience and biological psychiatry, this model of “brainhood” conceptualizes the brain-as-self as a material system: governed by physical laws, and thus both morally innocent and robustly predictable. Rather than being infinitely open to intervention and optimization, however, the neurostructural self is imagined as fixed and immutable, resistant to the medical intervention and presumption of infinite flexibility inherent within neurochemical selfhood. This chapter draws on a two-year ethnographic study of autism spectrum disorders in North America, investigating the ways in which circulating discourses about medicine, culture, and identity are shaping the emergence, development and use of autism spectrum diagnoses in contexts of daily practice. In this chapter, I explore why individuals with the autism spectrum disorder known as Asperger's syndrome are particularly effective examplars, consumers, and producers of this neurostructural selfhood.

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Sociological Reflections on the Neurosciences
Type: Book
ISBN: 978-1-84855-881-6

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Article
Publication date: 1 February 1986

Charles D. Patterson

Thoughts of those situations I have been in that might find me on a deserted island quickly cross my mind and of these, one stands out as a genuine possibility. I was in the army…

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Abstract

Thoughts of those situations I have been in that might find me on a deserted island quickly cross my mind and of these, one stands out as a genuine possibility. I was in the army. The adjustment to living openly in a barracks with one hundred or so other young men without an inch of privacy had not been easily made. Basic training in the infantry had kept me busy, on edge, and very tired; consequently, there was no time for reading or thinking. I was not supposed to think. When the long awaited and eagerly sought first “pass” was granted, I was content to get to a quiet place off the post and just stare into space, contemplating what the future might hold and, indeed, whether or not I would survive to have a future. I am forever grateful to Lucille Hatch who gave me permission to practice on the organ at the First Methodist Church in Santa Maria, California, and this I did on many occasions. I had been in the army only four months but this was sufficient time for me to have become thoroughly indoctrinated in the ways of making war. There had been the discipline, the lectures and training movies, the drills and maneuvers, the simulated games, the mock‐ups and the bivouacs. All were planned, designed, and executed to make me a killer in combat, and, if not killed, able to survive under the most adverse and difficult conditions in a land totally foreign to my way of thinking and living. I had had all of the necessary physical examinations and the required “shots” for travel outside the United States, and with “kill or be killed” ringing in my ears, I found myself en route overseas.

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Reference Services Review, vol. 14 no. 2
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 June 1938

STANLEY SNAITH

THE other day my attention was arrested by a statement from one of our younger critics. “Mr. Auden,” he said, “makes Mr. Yeats's isolation guilty as a trance.” Not a particularly…

39

Abstract

THE other day my attention was arrested by a statement from one of our younger critics. “Mr. Auden,” he said, “makes Mr. Yeats's isolation guilty as a trance.” Not a particularly earth‐shaking statement, perhaps; but, when one thinks of it, a startling and significant one. I had not thought to live to see Mr. Yeats receiving the public sneer. Only a year or two ago Mr. Yeats was the doyen, the inerrable loadstar, of the young poets. Of all the older school of living poets, him alone they delighted to honour. They guffawed at Sir William Watson; spoke with amused irony of Laurence Binyon's epics; and the very mention of Alfred Noyes's name was enough to send them off into explosions of fierce anger. But Mr. Yeats was—Mr. Yeats. They found in him profundity, marvellous technical skill, flexibility of outlook, nobleness of aspiration. His reputation appeared to be solid and deep‐founded. And then came his anthology of modern verse, in which Mr. Yeats, with more enthusiasm than discretion, admitted a host of the young poets to the O.U.P.'s pantheon of fame. The book was a bad one—inexplicably bad for a man of Mr. Yeats's eminence. Even his reputation could not stand the strain of such a performance. “If,” argued the young, “Mr. Yeats's judgment is so ludicrously bad, how can it be that he is a good poet?” A strange dualism, they remarked: fine creativeness, weak critical sense. Then there were whispers. Was Mr. Yeats really so—? Could it be possible that—? The doubts grew. The young critics took courage from each other. The loadstar was dimming a little. And now Mr. Dylan Thomas has come into the open. Mr. Yeats's isolation is as guilty as a trance. The meaning is not very clear, but the implication is. “Isolation” is a bogey to the younger school. Once let Mr. Yeats be labelled with that dreadful word and he is as good as damned. Mr. Thomas will be listened to, for the intestinal raptures of his poetry are much admired. I foresee that in a year or so Mr. Yeats's prestige among the young will lose much of its impressiveness.

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Library Review, vol. 6 no. 6
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 1 March 1995

Ruth Schmidt and Roger Sapsford

Customers′ experience of service encounters remains an area blessedwith a rich folklore but little fundamental understanding. Reports on apilot study for an exploration of women′s…

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Abstract

Customers′ experience of service encounters remains an area blessed with a rich folklore but little fundamental understanding. Reports on a pilot study for an exploration of women′s experiences of public houses, which used idiographic methods on a small sample of middle‐class women: role repertory grids, “critical‐incident” questionnaires, individual comparatively unstructured interviews and group “focus” interviews. Group interviews were most useful for coming quickly to a consensus picture, and the critical incident questionnaires allowed extreme examples of good and bad practice to be explored. The other two methods produced rich data on the variations within and between women′s experiences. Concludes that there is considerable variation in what women are looking to find in pubs, but that they agree on their dislike of male‐dominated atmospheres in which they are harassed or made to feel unwelcome.

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Journal of Managerial Psychology, vol. 10 no. 2
Type: Research Article
ISSN: 0268-3946

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