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Increased competition and access to information are forcing companies to provide quality to their products and services, aligned with a growing society pressure for less harmful environmental practices. The purpose of this paper is to demonstrate how the adoption of reverse logistics (RL) may contribute to the generation of competitive advantage and improved quality in a part substitution process of a household appliance company.

This paper carried out a single case study in a household appliance company. The study collected data through semi-structured interviews in addition to document analysis and observation.

The implemented practices enhanced service maintenance and customer services and provided a more effective monitoring of defective parts. Moreover, such practices reduced unnecessary part substitutions, consumer dissatisfaction and undesired disposal in the environment. RL in the studied company has offered a potential contribution to the company quality strategies by providing more part returns, assuring cost savings, and reducing time to solve field problems.

The study was limited to a single case study. Thus, the study findings are not subject to generalization for other similar organizations.

This paper is one of the few studies on RL in a household company in the context of an emerging economy. Such feature denotes in a singular scenario in RL investigations about recovering defective parts.

Although the governance and management of networks are deeply intertwined, there is a lack of empirical studies on how strategic networks (SNs) configure both realities for higher performance. This paper aims to analyze the array of governance and management sets adopted by high-performing SNs.

The authors bridge the research gap by using qualitative comparative analysis on the governance (decision-making process, formalization, specialization, incentives and control) and management (strategy, structure, processes and leadership) dimensions of 73 Brazilian SNs.

The authors found that high-performing SNs adopt one of two governance/management configurations. “Piloted SNs” rely on specialized working teams, have structured decision-making processes and avoid using incentives. Conversely, “atomized SNs” run on incentives and control while eschewing specialization and rigid decision-making procedures. The authors also found that both configurations adopt formal procedures and leverage all four management dimensions.

The study’s results offer pathways for SNs to increase their performance and attract new members, as well as insights into the theory of SN governance.

The common good refers to contextual conditions that contribute to human wellbeing and flourishing, such as prosperous communities and environmental sustainability. In this paper, we consider how entrepreneurship impacts society by investigating the generalized outcomes of social entrepreneurship on the common good. From a qualitative study of ten large and profitable social enterprises in the United Kingdom, we theorize how social entrepreneurship contributes to the common good in the short and long term. We also conjecture how some commercial practices undermine the common good and further, explain how the common good performs as a conceptual anchor for social entrepreneurship.

This paper aims to evaluate the efficacy of the Connor–Davidson Resilience Scale 10 (CD-RISC 10) (Campbell-Sills and Stein, 2007) for use in public accounting settings.

The analyses include an examination of possible demographic differences in overall score, the scale’s factor structure, the invariance of its factor structure across gender and age groups, the scale’s reliability and its convergent and divergent validity.

There are significant gender and age group difference in scores, but a common univariate factor structure for the scale. The authors further find that a two-factor solution provides a superior fit to the data compared to the single factor structure used in the most prior research. Spearman–Brown reliability coefficients, item-total correlations and coefficient alphas each support the reliability of the items loading on the scale for the full sample, as well as for each of the above-referenced demographic subsamples.

Limitations are acknowledged related to the use of self-report measures, absence of test-retest score comparisons and convergent and divergent assessments limited to the heterotrait–homomethod approach.

The CD-RISC 10 is an expedient resilience measure, as it can be completed and scored in just a few minutes. Human resource administrators at public accounting firms can use it as an initial screening measure to identify staff who might benefit from resilience training. The paper adds to the appreciation of what not to do in the face of crisis by the government and those in charge of large accounting organizations.

The CD-RISC 10 can be used in research and clinical efforts to reduce voluntary turnover of audit staff and enhance the well-being of auditors in the workplace.

This study provides empirical evidence that the CD-RISC 10 is a valid and reliable measure for future assessments of auditor resilience levels.

The overall goal of science is to build a valid and reliable body of knowledge about the functioning of the world and how applying that knowledge can change it. As personnel and human resources management researchers, we aim to contribute to the respective bodies of knowledge to provide both employers and employees with a workable foundation to help with those problems they are confronted with. However, what research on research has consistently demonstrated is that the scientific endeavor possesses existential issues including a substantial lack of (a) solid theory, (b) replicability, (c) reproducibility, (d) proper and generalizable samples, (e) sufficient quality control (i.e., peer review), (f) robust and trustworthy statistical results, (g) availability of research, and (h) sufficient practical implications. In this chapter, we first sing a song of sorrow regarding the current state of the social sciences in general and personnel and human resources management specifically. Then, we investigate potential grievances that might have led to it (i.e., questionable research practices, misplaced incentives), only to end with a verse of hope by outlining an avenue for betterment (i.e., open science and policy changes at multiple levels).

In this chapter, the authors review the concept of sustainable entrepreneurship and how it has evolved with increasing concerns about the environmental and social impact of business firms. The authors offer a background to the emergence of sustainability issues in the field of entrepreneurship research, and review a number of influential approaches to entrepreneurship that in various combinations address the relationships between the economic, environmental, and social dimensions of business. The authors further suggest three levels at which entrepreneurs can understand and assess their approach to sustainable entrepreneurship, highlight how the issue of sustainable entrepreneurship applies equally to startups and already established corporations, and in the conclusions point toward the emergence of humane entrepreneurship as a critical posture for entrepreneurship in the 21st century.

In this chapter, we review and examine the differences and similarities between social, sustainable, and environmental entrepreneurship. We explore the concepts, key questions, empirical methodologies, and disciplinary roots that differentiate and relate these emergent interest areas. The result of this comparative analysis inevitably raises the question of whether these new literature streams are inclusive or separate from the traditional domain of entrepreneurship research. We find that these three areas share many similarities, yet are distinguishable from one another and from more traditional, commercial forms of entrepreneurship. However, we determine that although these three areas of entrepreneurial scholarship raise unique questions and highlight different types of phenomena, they are not their own fields of study, but rather promising contexts for studying key questions of the entrepreneurship field.