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1 – 10 of 394Elly Leung and Donella Caspersz
This paper aims to describe an exploratory study that has sought to understand how an institutionalised docility rather than resistance has been created in the minds of Chinese…
Abstract
Purpose
This paper aims to describe an exploratory study that has sought to understand how an institutionalised docility rather than resistance has been created in the minds of Chinese workers by the Chinese State. The study proposes that this docility has been crucial in enabling China to become a world leading economic powerhouse.
Design/methodology/approach
The paper draws on Foucault’s concept of governmentality and uses the genealogical method to examine the historical events that have shaped the mentalities of today’s Chinese workers. Original interviews (n = 74) with everyday workers across industries and locations illustrate this.
Findings
It was found that the utilisation of centuries-long Confucian hierarchical rules by successive regimes has created a cumulative effect that has maintained workers docility and their willingness to submit themselves to poor working conditions that – ultimately – benefit the Chinese State and business, though this is at their expense. This finding is in juxtaposition to current research that claim that their working conditions are fostering a rising consciousness and resistance among Chinese workers.
Originality/value
This paper provides a novel explanation for why Chinese workers accept their poor working conditions and thus critiques current perspectives about Chinese worker resistance.
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Heng‐Chiang Huang and Chia‐Wen Chang
Drawing on embeddedness theory, the purpose of this paper is to develop a comprehensive model that explains the incremental innovation process in the supplier‐manufacturer…
Abstract
Purpose
Drawing on embeddedness theory, the purpose of this paper is to develop a comprehensive model that explains the incremental innovation process in the supplier‐manufacturer relationship.
Design/methodology/approach
Utilizing the partial least squared (PLS) technique, this study examines the incremental innovation process through the theoretical lens of the embeddedness perspective.
Findings
The overall picture emerging from this study indicates that establishing an embedded tie between a manufacturer and a primary supplier enables the creation of informal coordination mechanisms, including trust, joint problem‐solving, and commitment. These coordination mechanisms safeguard the transfer of knowledge and lead the partners to joint action. Such joint action provides an interactive forum for developing innovation capabilities that allow firms to enhance their incremental innovation performance.
Research limitations/implications
From an academic perspective, this study is the first to examine the innovation process theoretically through the embeddedness perspective.
Practical implications
The evidence reported here is consistent with the finding that relational embeddedness plays a strong role in predicting better incremental innovation. In addition to engaging in their own trial‐and‐error experimentation to develop innovation capabilities, firms learn about innovation capabilities vicariously through embedded ties with primary exchange partners.
Originality/value
In essence, these results provide valuable insights for managers who wish to draw on knowledge from external sources in their innovation activities. Whereas previous studies have shown how a firm's incremental innovation is influenced by its internal resources, this paper illustrates that relational embeddedness also represents an important source of incremental innovation.
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Three types of industrial buyer-seller relational process models are available: joining theory, stage theory, and state theory. However, historically, these models have developed…
Abstract
Three types of industrial buyer-seller relational process models are available: joining theory, stage theory, and state theory. However, historically, these models have developed based on the knowledge and cultural context of the Western world. Several researchers note that national culture may have an impact on international industrial buyer-seller relationships. Including culture in the models is highly important, especially as the business environment is increasingly more global and different countries have different business cultures. The goal of this paper is to define the most suitable industrial buyer-seller relational process models for describing relationships in various contexts. The paper includes a through literature review and a single case study in order to reach this objective. A new state theory model evolved during the research. It consists of two beginning states: searching and starting; four purely middles states: constant/static, decline, growth, and troubled; and a purely end state: termination. The state of dormant/inert is both a middle state and an end state, that is, when the relational actors are not in contact does not mean that the relationship has ended, but instead, for example, new legislation may have been implemented, which requires the actors to evaluate their relationship and its future. A relationship goes through the two beginning states in the order mentioned above, but after that, any state may occur.
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Lekan Damilola Ojo, Deji Rufus Ogunsemi, Ahmed Elyamany and Ayodeji Emmanuel Oke
The adoption of value management (VM) has been on the rise in the construction industry, especially in the past decade. Identifying the main barriers to VM application for…
Abstract
Purpose
The adoption of value management (VM) has been on the rise in the construction industry, especially in the past decade. Identifying the main barriers to VM application for ameliorating poor project outcomes in the construction industry is a critical step to overcoming its implementation. Therefore, this study aims to examine the barriers to the adoption of VM in the Nigerian construction industry (NCI) and identify the critical ones for action by construction stakeholders.
Design/methodology/approach
This study used two rounds of Delphi surveys with 15 VM experts to identify the challenges to VM adoption. The Delphi team’s data from the two surveys were analysed using descriptive statistics. The mean-mode approach was used to identify ten major barriers to VM adoption based on the consensus reached during the second round of the Delphi poll. Following that, an interrater agreement analysis and a significant level analysis were performed.
Findings
Of the 17 identified barriers hindering VM adoption on construction projects in the NCI, 10 were found to be profound after statistical analyses of the data. The significant barriers include communication gap between the client and other consultants; delay in design preparation because of VM services; the pretext that VM is being practiced in the construction industry; and the wrong perception of VM by construction professionals, among others. The findings of the analysis suggested that the lack of VM adoption in the NCI was because of inadequate knowledge of VM techniques among construction professionals. Therefore, it is advised that VM training be provided for concerned stakeholders to address the lack of VM expertise among Nigerian construction professionals.
Practical implications
This study investigated the barriers to VM adoption on construction projects in the NCI with the opinions of a few construction professionals who can be regarded as VM experts. As against obtaining large survey responses from construction professionals who may not be knowledgeable in the VM process, the limited VM experts’ responses provide a valid basis for drawing inferences and making recommendations to address the paucity of VM applications in the NCI.
Originality/value
Through a Delphi survey, the critical barriers to the adoption of VM were identified, along with recommendations to help construction stakeholders overcome the challenges and enjoy the benefits of VM.
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T.K.P. Leung, Kee‐hung Lai, Ricky Y.K. Chan and Y.H. Wong
This study incorporates two Chinese cultural variables guanxi (personal relationship) and xinyong (personal trust) with other relational variables that are well defined in the…
Abstract
Purpose
This study incorporates two Chinese cultural variables guanxi (personal relationship) and xinyong (personal trust) with other relational variables that are well defined in the west, i.e. supplier competence, commitment, conflict handling and satisfaction to see how they generate partnership relationship in a sino‐western relationship marketing context.
Design/methodology/approach
Research objectives are achieved through a combination of model building, quantitative design, testing of hypotheses using AMOS and analysis of findings. The subject scope is imbedded within cultural impact on relationship marketing in a sino‐western context.
Findings
This study finds that Western suppliers must be competent in product knowledge, market development, and adaptation to buyers' requirements to resolve conflicts in order to establish their xinyong with the buyers. Competence allows suppliers to show psychological commitment and establish guanxi with the buyers. It also shows that guanxi has a stronger influence on xinyong than on satisfaction. Suppliers should use guanxi to generate buyer's perception on xinyong whilst maintaining a reasonable level of buyer satisfaction with their products and services. Also, relationship between xinyong and satisfaction is not significant. A buyer's satisfaction on the supplier's product and services does not necessarily mean that this buyer perceives the supplier having xinyong because Chinese mix (up) business with personal relationships together and sometimes they make trade‐off between them!
Research limitations/implications
This relationship study was conducted in a single‐product relationship context within the clothing industry in the PRC environment and therefore, its findings may not be generalised to other industry. Future Chinese relationship study should increase the sample size so as to cover more industries to allow comparison across industries. This is especially valid between a manufacturing and a service‐based industry. A service‐based industry may even emphasize more on guanxi and xinyong because of its intangible aspects! Future research should include the xinyong constructs, the concepts of face and reciprocity. To what extent these important Chinese cultural values affect satisfaction and xinyong have not been determined.
Practical implications
Effective conflict handling skills and guanxi are vital to formulate a xinyong positioning strategy. A supplier must be competent in product knowledge, market development skills, and adapt to a buyer's requirements to resolve conflicts with the buyer to establish xinyong.
Originality/value
This research is an initial attempt to establish the relationship between guanxi, xinyong and partnership relationship and generates a new research area in Chinese relationship marketing.
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Paul Bowen, Ian Jay, Keith Cattell and Peter Edwards
The purpose of this paper is to investigate value management (VM) practice by professional architects in South Africa. A primary aim is to test the assertion of Kelly et al. that…
Abstract
Purpose
The purpose of this paper is to investigate value management (VM) practice by professional architects in South Africa. A primary aim is to test the assertion of Kelly et al. that VM has “evolved to become an established service with commonly understood tools, techniques and styles.”
Design/methodology/approach
A web‐based, online questionnaire survey was employed to establish VM practice by South African registered architects. Descriptive statistics were used to analyse the survey response data.
Findings
The results suggest that awareness of VM is not widespread among South African architects, and that its actual practice is minimal. Where VM was used on projects, it was invariably cost‐minimization driven in terms of both the project and the VM process itself. These findings are in direct conflict with the assertion of Kelly et al. There is also a mismatch between clients' value system key performance variables and objectives defined for VM studies. Use of VM for project brief facilitation is not widespread, and the integration of VM with risk and quality management systems is not pervasive. Where VM was undertaken, no attempt is made to benchmark VM activities against international standards.
Practical implications
Professional architectural associations in South Africa should adopt a proactive role in promoting the use of VM by architects; facilitated by continuing professional development programmes.
Originality/value
The originality of the research lies in determining the nature of, and extent to which, architects in South Africa practice VM.
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The current article aims to give an overview of how the new cost accounting models, such as activity‐based costing (ABC) and time‐driven activity‐based costing (TDABC) are…
Abstract
Purpose
The current article aims to give an overview of how the new cost accounting models, such as activity‐based costing (ABC) and time‐driven activity‐based costing (TDABC) are researched and adapted by university libraries, focusing on the methods used for measuring work time allocation as well as on the strengths and weaknesses of both models.
Design/methodology/approach
The data used in this paper are based on reviewing and summarizing of relevant studies which were conducted in libraries inspired by the ideas of modern theoretical considerations and treatments relating to cost accounting and costing, originally developed for industry and private sector organizations.
Findings
The implementation of cost accounting systems in libraries has historically been treated as a technical innovation rather than an organizational or management innovation. The most important consideration is that librarians are not machines, which can be set at a given speed and expected to produce a uniform product. It turns out that the results of such research are largely affected by what methods are used to identify the time spent on activities and how well the management of libraries or researchers were able to explain to the staff the necessity for such research.
Originality/value
Besides the articles published so far dealing with the implementation of ABC and TDABC in libraries, no research or surveys focus on these issues from the perspective of employees.
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Mei-yung Leung, Chen Dongyu and Anita M.M. Liu
The purpose of this paper is to explore the influence of personal values on students’ learning behaviours. Hong Kong construction students are often criticized, by both…
Abstract
Purpose
The purpose of this paper is to explore the influence of personal values on students’ learning behaviours. Hong Kong construction students are often criticized, by both practitioners and educators, as rote learners. To improve students’ learning processes, extensive research on a variety of aspects of construction education has been conducted. However, limited attention has been paid to the influence of personal values on students’ learning behaviours. The impact of personal value factors on the learning approaches of Chinese construction students in Hong Kong is investigated.
Design/methodology/approach
A questionnaire survey was conducted to ethically Chinese construction students in four universities in Hong Kong. A total of 820 questionnaires were distributed and 431 valid returns were collected.
Findings
The survey identified six influential values (namely, personal integrity, conservatism, determination, discipline, interpersonal relationships, and achievement), and shows that students who emphasize the virtues of personal integrity, determination, and a positive attitude toward achievement are better able to handle their interpersonal relationships, which will eventually lead them to engage in deep learning.
Originality/value
Work to develop appropriate value systems is thus recommended in freshmen courses, as is the use of cooperative learning approaches. Such value systems will have a long-term influence on the learning approaches of construction students.
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This research examines how social media helps increase the dynamic capabilities of health organizations. Using the concepts of “technical fitness” and “evolutionary fitness,” the…
Abstract
Purpose
This research examines how social media helps increase the dynamic capabilities of health organizations. Using the concepts of “technical fitness” and “evolutionary fitness,” the research focuses on changes in: (1) the number of “likes”; (2) the amount of discussions in these pages; and (3) enabling factors for (1) and (2) over time.
Methodology
Missouri Hospital Association (MHA) provides a sample of 164 hospitals. The Facebook pages of these hospitals are analyzed. Specifically, the number of “likes” and the amount of discussions are readily available for analysis. Data collection was conducted at two time points.
Findings
At time 1, 39% of the hospitals had an official Facebook page, increased to 47% at time 2. On average, there was a 22.2% increase in likes and a 4.0% increase in pages of discussions. Whether measured by staffs or patients’ capacity, size is a significant factor that contributes to the increase in likes and discussions. Yet, the location of a hospital — measured by urbanity — is statistically insignificant. Qualitative analyses suggest that certain patient groups particularly welcomed social media. Beside, pictures, videos, and “happy news” tended to increase usage of social media for hospital stakeholders.
Implications
Social media can help health organizations fulfill the social needs of their patients. This research applies several useful concepts. In further study, researchers may examine how hospitals optimize staffs’ and patients’ inputs. Besides, comparing how hospitals’ social media platforms operate differently in other states or countries may yield findings with practical implications.
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