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Article
Publication date: 1 January 1979

O. Gene Norman

The purpose of this article is to acquaint readers with a selection of recent literature dealing with the reference interview. An attempt has been made to identify and to describe…

309

Abstract

The purpose of this article is to acquaint readers with a selection of recent literature dealing with the reference interview. An attempt has been made to identify and to describe some of the important trends related to the reference interview. Two areas of recent interest are improving communications and utilizing techniques from communication sciences in interviewing; in addition, the uses of sensitivity, body language and counseling techniques are covered.

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Reference Services Review, vol. 7 no. 1
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 March 1991

Louis A. Penner, Sandra L. Harris, Jesus M. Llobet and J. Philip Craiger

Women are dramatically under‐represented in upper level managerial positions. Although they comprise about one‐third of all managers and professionals in the work‐force (Hellwig…

63

Abstract

Women are dramatically under‐represented in upper level managerial positions. Although they comprise about one‐third of all managers and professionals in the work‐force (Hellwig, & Tedeschi, 1986), women seem to confront a “glass ceiling” when they seek high level managerial positions. According to a recent survey of the 1,000 largest companies in the United States, less than 4% of their upper level managers are female (“Ten years later”, 1990). A more subtle problem, but one of equal concern, is the way in which women who do achieve managerial positions may be treated. There is good evidence to suggest that, relative to their male counterparts, many female managers encounter serious problems in areas such as pay, prestige of their positions, and evaluations of their abilities and performance (see, for example, Mount, & Ellis, 1989; Wittig, & Lowe, 1989).

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Equal Opportunities International, vol. 10 no. 3/4
Type: Research Article
ISSN: 0261-0159

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Article
Publication date: 1 March 1990

W. Goldie, Colin Lea and B.N. Ellis

After 50 years in the electronics industry, Bert Child, Manager of Alpha Metals Ireland, is preparing to hang up his soldering irons and will retire later this year.

19

Abstract

After 50 years in the electronics industry, Bert Child, Manager of Alpha Metals Ireland, is preparing to hang up his soldering irons and will retire later this year.

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Soldering & Surface Mount Technology, vol. 2 no. 3
Type: Research Article
ISSN: 0954-0911

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Article
Publication date: 1 April 1977

Sarojini Balachandran

This survey covers civil, electrical and electronics, energy, environment, general, materials, mechanical, and traffic and transportation engineering. Areas such as biomedical and…

189

Abstract

This survey covers civil, electrical and electronics, energy, environment, general, materials, mechanical, and traffic and transportation engineering. Areas such as biomedical and chemical engineering will be dealt with in future issues. Readers may find that the classifications included in this survey are not mutually exclusive but do occasionally overlap with one another. For instance, the section on environmental engineering includes a review of a book on the environmental impact of nuclear power plants, which might as easily have been part of the section on energy technology. Before we go into a discussion of data bases and indexes, I would like to note in this introductory section some recent bibliographic aids published during the period surveyed. Most engineering libraries will find them very valuable in their reference and acquisition functions. Since normal review sources will cover these books, I am merely listing them below: Malinowski, Harold Robert, Richard A. Gray and Dorothy A. Gray. Science and Engineering Literature. 2d ed., Littleton, Colorado, Libraries Unlimited, 1976. 368p. LC 76–17794 ISBN 0–87287–098–7. $13.30; Mildren, K. W., ed. Use of Engineering Literature. Woburn, Mass., Butterworths, 1976. 621p. ISBN 0–408–70714–3. $37.95. Mount, Ellis. Guide to Basic Information Sources in Engineering. New York, Wiley, Halsted Press, 1976. 196p. LC 75–43261 ISBN 0–47070–15013–0. $11.95 and Guide to European Sources of Technical Information. 4th ed., edited by Ann Pernet. Guernsey, Eng., F. Hodgson, 1976. 415p. ISBN 0–85280–161–0. $52.00.

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Reference Services Review, vol. 5 no. 4
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 April 1985

Ellis Mount and Wilda B. Newman

Our society could well be said to run on information. We use information so much that we tend to take it for granted. We wake up to radio broadcasts of the latest news or the…

121

Abstract

Our society could well be said to run on information. We use information so much that we tend to take it for granted. We wake up to radio broadcasts of the latest news or the daily weather forecast. During the day we need data about many things—the price of goods we intend to purchase, the technical features of a service proposed for the business we run, the schedule of appointments for next week, and so on during working hours. We may have called colleagues for data, used a library, or had a search done on a computerized database. As we return home we might peruse reports and correspondence received during the day. Before the day comes to an end we have undoubtedly read at least one newspaper and perhaps checked the television guide to find out the schedule of programs. Our waking hours are filled with accessing and evaluating information.

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Collection Building, vol. 7 no. 2
Type: Research Article
ISSN: 0160-4953

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Article
Publication date: 3 June 2019

Lynn Martin, Bob Jerrard and Lucy Wright

The decline of the British public house (pub), well documented over the past three decades, is often linked to detrimental social and economic conditions in communities. The…

993

Abstract

Purpose

The decline of the British public house (pub), well documented over the past three decades, is often linked to detrimental social and economic conditions in communities. The purpose of this study was to explore brewery responses to turbulent market conditions for the pub trade, with a focus on innovation through design.

Design/methodology/approach

A longitudinal, qualitative study was conducted over 12 months, with 4 months of close participant observation within the company, to explore the experiences of a design team located within a medium-sized UK brewery.

Findings

The “pubscape” emerged, extending and augmenting earlier models of the “servicescape”, driven by an entrepreneurial shared vision recognising the importance of design and innovation in delivering the modern pub.

Research limitations/implications

A single case – one brewery – formed the basis for a longitudinal qualitative study, with the associated benefits and disadvantages typical of single case research in providing insights rather than measurable outcomes. Other cases and other research methods would allow testing of ideas, rather than exploration, and generate different perspectives.

Practical implications

The research indicates the value of adopting an entrepreneurial approach to address challenging trading conditions and shows the practical role that design can play in rethinking service offerings to fit consumer needs and aspirations.

Originality/value

New insights into modern pub management have emerged from this study, positioning design innovation as a route to delivering successful British destination pubs by innovating while retaining traditional brand values and local identity markers, using the “pubscape” as a specific way to envisage innovative servicescape environments.

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International Journal of Contemporary Hospitality Management, vol. 31 no. 8
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 1 March 1991

Universal Instruments' recently introduced 4785 HSP High Speed Placement system is capable of handling sizes ranging from 20 in. × 18 in. to 4 in. × 4 in. and assembling a wide…

23

Abstract

Universal Instruments' recently introduced 4785 HSP High Speed Placement system is capable of handling sizes ranging from 20 in. × 18 in. to 4 in. × 4 in. and assembling a wide range of components from 0402 chips to 52‐pin PLCCs. Its contact‐free, vision centring system, featuring 64 level grey‐scale processing, permits placement of components to 0·787 in. with 20 mil lead spacing.

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Soldering & Surface Mount Technology, vol. 3 no. 3
Type: Research Article
ISSN: 0954-0911

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Article
Publication date: 1 October 1990

Wilfred Ashworth and Ian Pettman

This is a most important study of an essentially modern situation. The first part, “Getting in Print”, introduces the way short‐run publications can be produced without…

17

Abstract

This is a most important study of an essentially modern situation. The first part, “Getting in Print”, introduces the way short‐run publications can be produced without sacrificing quality or being priced out of the market. There has been considerable polarisation in the publishing trade as huge multinational combines have continued to take over smaller units and now dominate the publishing, marketing and distribution of English language titles worldwide. This could well have made it difficult indeed for authors of low‐volume, less profitably saleable works to find a publisher. Paradoxically, however, helped by computer technology it has opened up the field for enterprising new small‐scale publishers, with an eye for scholarly specialist subjects and new authors, to issue short‐run editions and even to achieve a better return on capital and higher profit ratios than do the major publishers. The total number of titles produced has actually grown, causing bibliographical problems for librarians who need to keep track of publication, and greatly increasing the number of works going out of print before they can be acquired. The reprint trade is similarly in confusion because the economics of reprinting have become more chancy for some works and potentially easier for others.

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New Library World, vol. 91 no. 10
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 April 1979

Raymond E. Durrance

This discussion of recent general science reference sources is divided into two parts. In the first part general science is broadly defined. Included are sources of information…

81

Abstract

This discussion of recent general science reference sources is divided into two parts. In the first part general science is broadly defined. Included are sources of information published in 1978 and 1979 covering three types of reference sources: those that encompass several major areas of science and technology; those treating large interdisciplinary areas, such as energy technology and environmental science; and those that deal with speculative topics such as exobiology and science fiction. By using this broad definition it is possible to include titles which would otherwise fall between the cracks, that is, those that tend not to fit neatly into specific fields such as botany or chemistry. The second part, on the other hand, includes titles of a more general nature: those that within a single title attempt to address most of the major areas of science and technology. There were fewer titles of this kind published during 1978 and 1979, but those included in the discussion are all notable contributions to the pool of general science reference sources.

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Reference Services Review, vol. 7 no. 4
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 March 1975

Tom Schultheiss and Linda Mark

The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to supplement the…

124

Abstract

The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to supplement the RSR review column, “Recent Reference Books,” by Frances Neel Cheney. “Reference Books in Print” includes all additional books received prior to the inclusion deadline established for this issue. Appearance in this column does not preclude a later review in RSR. Publishers are urged to send a copy of all new reference books directly to RSR as soon as published, for immediate listing in “Reference Books in Print.” Reference books with imprints older than two years will not be included (with the exception of current reprints or older books newly acquired for distribution by another publisher). The column shall also occasionally include library science or other library related publications of other than a reference character.

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Reference Services Review, vol. 3 no. 3
Type: Research Article
ISSN: 0090-7324

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