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Petroleum companies have various goals in light of high energy prices, uncertainty and potential fluctuations in demand in the current digital age, including making a profit while maintaining long-term sustainability and lowering their environmental impacts. The purpose of this paper is to explore the impact of technology management (TM) and its practices through process and maintenance technologies on sustainability performance (SP) for petroleum refineries and petrochemical companies in terms of economic, environmental and social sustainability.

A new proposed framework has been developed for a clearer understanding in relation to these aspects. The study was conducted among Egyptian refineries and petrochemical companies. A structured questionnaire was used to collect data from 65 petroleum experts and professionals, which was then summarized using statistical analysis, hypothesis testing and regression analysis.

The findings demonstrate that TM has a significant and direct impact on SP. Furthermore, the study shows that process technology (PT) has a positive influence on the three aspects of SP. Although maintenance technology has a positive impact on economic and environmental sustainability, it shows no direct effect on social sustainability.

The degree to which TM and sustainability principles are implemented across petroleum companies in various countries varies significantly because of managerial and cultural dimensions. Therefore, when conducting the research, it is important to consider the study’s geographical area to comprehend how these practices are impacted by the distinctive managerial and cultural settings of each country. Also, respondents in developing countries do not participate in such surveys with much enthusiasm.

The study shows that implementing TM practices generates more economic stability and ensures environmental and social sustainability. The research studied how PT and maintenance practices affected each aspect of sustainability. These findings can apply to all downstream oil companies, regardless of their size or type of operations. Further research can be conducted to examine the relationship between variables in other industries.

Decision-makers and managers may use the study's findings to improve their companies' performance and develop new plans and policies. The results demonstrate that companies will have a greater chance of achieving sustainable performance if they incorporate process and maintenance technologies into their activities. Besides economic and environmental sustainability, petroleum companies must strive for social sustainability.

The study is regarded as a significant contribution to the management of petroleum refineries and petrochemical companies, as it combined TM practices with SP in a single research framework. Industry executives and researchers can use this research as a guide that can be applied to all petroleum companies in the same country.