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1 – 10 of 381Steven Brown, Lisa Chen and Edward O’Donnell
This cross-disciplinary, empirical study aims to examine the phenomenon of organizational opinion leadership. Extant research concerning social capital and both referent and…
Abstract
Purpose
This cross-disciplinary, empirical study aims to examine the phenomenon of organizational opinion leadership. Extant research concerning social capital and both referent and expert power suggests that informal opinion leaders within an organizational setting have the ability to influence their co-workers. This study focuses on the transformational leadership characteristics of idealized influence-attributed (charisma) and -behavior (role modeling). The social exchange aspects of the opinion leaderβseeker relationship process are examined through an application of dyadic concepts found within leaderβmember exchange (LMX) theory. This study examines potential outcomes of opinion leader influence, specifically, opinion-seeker perceived organizational support (POS), affective commitment and normative commitment.
Design/methodology/approach
This study examines the dynamics of organizational opinion leader (OOL)βorganizational opinion seeker (OOS) relationship to determine whether OOLs influence OOSs through role modeling and charisma, captured through the idealized influence aspect of transformational leadership. The OOLβOOS relationship is examined through the lens of LMX, commonly used to examine supervisorβsubordinate exchange relationships. This study also examines whether OOLsβ idealized influence and OOLβOOS exchange relationships are related to OOSsβ perceived organizational support (POS) and both affective and normative commitment, and whether POS mediates their influence. Hypotheses are offered and survey data collected from a heterogeneous sample of 646 individuals is examined using structural equation modeling.
Findings
The results suggest that idealized influence consistently positively influences the outcomes. LMX-affect, -loyalty and -professional respect influence OOS perceptions of POS. Idealized influence and POS influence OOS affective and normative commitment. LMX-affect influences OOS affective and normative commitment, while LMX-loyalty influences normative commitment. LMX-professional respect slightly influenced OOS affective commitment negatively, suggesting that respect does not engender positive feelings and had no influence on normative commitment.
Research limitations/implications
This interdisciplinary study integrates concepts found within marketing, political science and organizational literature works to shed new light on the informal influence organizational members have on one another, which furthers our understanding of both shared leadership and opinion leadership. This research provides another frame for the concept of shared leadership, suggesting that OOL influence occurs horizontally and vertically within organizations. The overall findings suggest that both the characteristics of opinion leaders and the quality of OOLβOOS relationships matter.
Practical implications
This research highlights the importance of recognizing and enabling organizational members whose opinions are sought by their peers. Organizational opinion leadership exists within organization and influences organizational membersβ attitudes and perceptions. Therefore, it is a necessity that organizations understand the phenomenon and guide it, much as organizational culture is guided, so that it produces positive organizational outcomes.
Originality/value
Very little research exists concerning organizational opinion leadership. This study breaks new ground by developing theory, applying accepted constructs to the phenomenon and empirically testing the impact of opinion leadership.
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Michael L. Mallin, Edward O'Donnell and Michael Y. Hu
The purpose of this paper is to extend previous research on trust and sales control to develop and test an argument that links informational uncertainty to the development of…
Abstract
Purpose
The purpose of this paper is to extend previous research on trust and sales control to develop and test an argument that links informational uncertainty to the development of managerial trust in the salesperson.
Design/methodology/approach
Hypotheses are developed suggesting that shared goals and length of attachment reduces uncertainty, which has the effect of promoting managerial trust in the salesperson. In addition, it is hypothesized that sales control will have a (negative) moderating effect on these uncertaintyβtrust relationships. Data were collected from 100 sales managers to measure their: sales control strategies, degree of trust, goal congruence, and the relationship tenure with three of their salespeople. An ordinary least squares regression analysis was used to test a model of hypothesized relationships.
Findings
The results supported a direct and positive relationship between lower uncertainty (via goal congruence and relationship tenure) and managerial trust in the salesperson. Furthermore, the results confirmed that sales control had a negative moderating effect on these relationships.
Research limitations/implications
These study findings are important to researchers because the literature strongly suggests that trust is critical in the relationship between sales manager and salesperson and so furthering the understanding of trustβbuilding strategies is an important advancement to academic sales research.
Originality/value
Managers can use this study to understand and recognize factors that impact trust development while avoiding the potential risks of salesperson opportunism. Examples are provided as to how practitioners can operationalize these findings to build more productive relationships with their salespeople.
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Fiona Buick, Deborah Ann Blackman, Michael Edward O'Donnell, Janine Louise O'Flynn and Damian West
The purpose of this paper is to focus on the potential role that performance management could play in enabling employeesβ adaptability to change and, therefore, successful change…
Abstract
Purpose
The purpose of this paper is to focus on the potential role that performance management could play in enabling employeesβ adaptability to change and, therefore, successful change implementation.
Design/methodology/approach
This research adopted a qualitative case study research design, focussed on seven case studies within the Australian Public Service (APS). This study utilized documentary analysis, semi-structured individual and group interviews.
Findings
The findings of this research demonstrate that adaptability to change is integral for high performance; however, the constant change faced by many public servants is disruptive. The authors posit that applying a performance framework developed by Blackman et al. (2013a,βb) to change implementation will help overcome, or at least mitigate, these issues. The authors argue that applying this framework will: enable adaptability to change; and provide an ongoing management function that enables change to occur.
Research limitations/implications
This research has been limited to seven organizations within the APS, yet it does reveal interesting implications in terms of the apparent role of performance management in both developing change capacity and supporting espoused outcomes.
Practical implications
This research identifies the potential role that performance management can play in supporting effective change implementation through enabling employees to cope better with the change through enabling clarity, purpose and alignment with the organizational direction.
Originality/value
The originality of this paper stems from the synthesis of different strands of literature, specifically high performance, performance management and change management, and empirical research in the public sector to provide a new way of looking at performance management as a change enabler.
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Rusli Ahmad and Noor Azman Ali
The purpose of this article is to analyse the use of a qualitative approach using cognitive mapping techniques in the study of a decisionβmaking process. This study takes place in…
Abstract
The purpose of this article is to analyse the use of a qualitative approach using cognitive mapping techniques in the study of a decisionβmaking process. This study takes place in a public sector and in the context of a performance appraisal system (PAS). This is in line with recommendations by scholars and researchers to conduct a management research in a public service context (see Brown, 1999; Bissessar, 2000; Jabroun and Balakrishnan, 2000; OβDonnell and OβBrien, 2000; Redman, Snape and Thompson, 2000). This article also intends to elucidate and justify the methodological approach used, examine the assumptions underlying the use of a particular research design, and provide arguments for the preference of the methodology used. It is hoped that this will contribute to the understanding of the nature and validity of the research undertaken. This article begins by reviewing the theoretical issues of the research framework, the main features of the qualitative methodologies, and finally, the research method applied in this research is determined and justified.
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Guido Erreygers and Roselinde Kessels
In this chapter we explore different ways to obtain decompositions of rank-dependent indices of socioeconomic inequality of health, such as the Concentration Index. Our focus is…
Abstract
In this chapter we explore different ways to obtain decompositions of rank-dependent indices of socioeconomic inequality of health, such as the Concentration Index. Our focus is on the regression-based type of decomposition. Depending on whether the regression explains the health variable, or the socioeconomic variable, or both, a different decomposition formula is generated. We illustrate the differences using data from the Ethiopia 2011 Demographic and Health Survey (DHS).
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Since the late eighteenth century, American men have supported women's equality. (see Kimmel and Mosmiller, 1992). Even before the first Woman's Rights Convention at Seneca Falls…
Abstract
Since the late eighteenth century, American men have supported women's equality. (see Kimmel and Mosmiller, 1992). Even before the first Woman's Rights Convention at Seneca Falls, New York heralded the birth of the organized women's movement in 1848, American men had begun to argue in favor of women's rights. That celebrated radical, Thomas Paine, for example, mused in 1775 that any formal declaration of independence from England should include women, since women have, as he put it, βan equal right to virtue.β(Paine, [1775] 1992, 63β66). Other reformers, like Benjamin Rush and John Neal articulated claims for women's entry into schools and public life. Charles Brockden Brown, America's first professional novelist, penned a passionate plea for women's equality in Alcuin(1798).
The purpose of this paper is to respond to the Special Issue call by developing the case for enhancing understanding of entrepreneurial marketing by utilising biographical…
Abstract
Purpose
The purpose of this paper is to respond to the Special Issue call by developing the case for enhancing understanding of entrepreneurial marketing by utilising biographical research. This builds on the limited existing research in entrepreneurial marketing using this approach.
Design/methodology/approach
Five entrepreneurial marketers are assessed using biographical research.
Findings
The individuals assessed clearly show the connection between the telling of a life story and how a business is run using an entrepreneurial marketing approach. Biographical techniques succeed in addressing the need for situation specific understanding. Entrepreneurial marketing core competencies help establish competitive advantage through their ability to influence behaviour, market creation and growth activities.
Research limitations/implications
Biographical research contributes towards the additional theoretical and practical insight which entrepreneurial marketing requires.
Practical implications
Entrepreneurial marketers can make use of biographical research findings due to their readability and association with their own practices to help shape future strategies.
Originality/value
The biographical approach has been underutilised in entrepreneurial marketing research. These research results enhance existing understanding of the foundations of entrepreneurial marketing.
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Jamie D. Collins, Dan Li and Purva Kansal
This study focuses on home country institutions as sources of variation in the level of foreign investment into India. Our findings support the idea that institutional voids found…
Abstract
This study focuses on home country institutions as sources of variation in the level of foreign investment into India. Our findings support the idea that institutional voids found in India are less of a deterrent to investments from home countries with high levels of institutional development than from home countries with similar institutional voids. Overall, foreign investments in India are found to be significantly related to the strength of institutions within home countries. The levels of both approved and realized foreign direct investment (FDI) are strongly influenced by economic factors and home country regulative institutions, and weakly influenced by home country cognitive institutions. When considered separately, the cognitive institutions and regulative institutions within a given home country each significantly influence the level of approved/realized FDI into India. However, when considered jointly, only the strength of regulative institutions is predictive of FDI inflows.
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The aim of this paper is to study the relation between intellectual capital (IC) and economic development (ED). The analysis presented aims to have both theoretical and practical…
Abstract
The aim of this paper is to study the relation between intellectual capital (IC) and economic development (ED). The analysis presented aims to have both theoretical and practical relevance. The main hypothesis assumed is that IC, although fundamental, is not sufficient to assure the existence of ED. Instead, argues that, for a developing country to become a modern economy some facts have to happen. Those facts are: a process of stable political democratisation; a process of economic stabilization; a process of economic and political integration; a process of investment in development tools, like physical capital and intellectual capital. Furthermore, it is shown that the process of investment in IC implies the development of active social policies, but it is difficult for a developing county to make those social policies by itself. In consequence, in the future, due to the need of economic and political stability, the growing globalisation and the lack of development resources (IC, infrastructures, etc.) in developing countries, some Economic and Political Unions (EPUs) may emerge, or consolidate. Those EPUs are the European Union, the American Union (around Canada and the USA), the Asian Union (centred in Japan), the African Union (based in South Africa), the Oceanic Union (beginning with Australia and New Zealand), and the Arab Union (mainly constituted by Middle East oil producers).
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