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Article
Publication date: 1 March 1930

The Brunet les Mureaux Reconnaissance Monoplane THE Ateliers des Mureaux, who are now using the old Kene Tarnpier works at Boulogne‐sur‐Seine, on the outskirts of Paris, have…

21

Abstract

The Brunet les Mureaux Reconnaissance Monoplane THE Ateliers des Mureaux, who are now using the old Kene Tarnpier works at Boulogne‐sur‐Seine, on the outskirts of Paris, have recently completed a scries of test flights at the Villacoublay Field with their newest monoplane designed for reconnaissance work. This machine, known as the 130 A‐2, is a two‐seater, high‐performance monoplane powered with a 500‐h.p. Hispano‐Suiza engine, and was designed by Brunet, one of the younger French aeronautical engineers. The parasol wing is of metal construction throughout, and, owing to its rigid structure and the absence of wires and smaller bracing members, can be dismantled in a very short time.

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Aircraft Engineering and Aerospace Technology, vol. 2 no. 3
Type: Research Article
ISSN: 0002-2667

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Article
Publication date: 27 January 2023

Josep Llach, Neus Vila-Brunet and Alba Manresa

In the last 15 years, online sales of second-hand products have grown substantially due to changes in the economy, increasing interest in sustainability and the new opportunities…

696

Abstract

Purpose

In the last 15 years, online sales of second-hand products have grown substantially due to changes in the economy, increasing interest in sustainability and the new opportunities offered by the alternative markets. However, little is known about the antecedents of customer retention in this particular online market. To this effect, the aim of this research is to bring new insights about what retains shoppers and creates loyal behaviour in this market by presenting a loyalty model based on expectancy-value theory and building on Olsen's satisfaction-loyalty model.

Design/methodology/approach

To achieve the above-mentioned purpose, a survey comprised of 507 respondents who had purchased second-hand products via an online platform during 2020 was used to test the model.

Findings

The results validate both the satisfaction-loyalty model and the mediator role of the fulfilment of expectations between perceived quality and satisfaction. The results also indicate that customer fulfilment of expectations depends only on the perception of product quality. Perceived product quality was also the dimension that most influenced satisfaction, followed by perceived vendor quality. Last, the dimensions that contributed most to loyal behaviour were satisfaction with the vendor and with the website.

Originality/value

The originality of this research lies in the validation of the unique satisfaction-loyalty model for online second-hand purchases. The value of this research is that it adds knowledge about effective strategies for platform owners and sellers to enhance customer satisfaction and loyalty in online second-hand markets.

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International Journal of Quality & Reliability Management, vol. 40 no. 9
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 26 January 2021

Anna Akhmedova, Neus Vila-Brunet and Marta Mas-Machuca

The sharing economy is the internet-enabled business model that has changed the way people travel, work and interact. Similar to other internet-enabled settings, trust is of…

2586

Abstract

Purpose

The sharing economy is the internet-enabled business model that has changed the way people travel, work and interact. Similar to other internet-enabled settings, trust is of paramount importance for the sharing economy as it leads to continued use and positive word-of-mouth. The main objectives of this research are twofold: (1) to identify the most relevant antecedents of trust in the sharing economy; and (2) to identify which combination of these antecedents allows repurchase intention and positive word-of-mouth to be achieved.

Design/methodology/approach

Through revision of trust theories and complementary frameworks, and an analysis of the sharing economy, the authors develop a model of trust for the sharing economy. The authors propose a model assuming that different types of trust will form a limited number of pathways valid for the creation of positive behavioural intentions. The authors use qualitative comparative analysis to empirically assess the proposed model on a sample of 235 sharing economy users.

Findings

The authors find two configurations that jointly suggest the key role of website quality and usability in generating consumer trust. The authors propose that, on the one hand, platforms might focus on creating value-added services and increasing the reliability of the platform brand. On the other hand, platforms can focus on creating good signalling mechanisms and educate their service providers towards reliable behaviour.

Originality/value

The authors build a conceptual model of trust in the sharing economy setting, that considers the feedback loops among the combination of several dimensions. The authors define specific strategies for platforms in the sharing economy that lead to repurchase intention and positive word-of-mouth.

Details

Internet Research, vol. 31 no. 4
Type: Research Article
ISSN: 1066-2243

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Book part
Publication date: 18 March 2014

Ethan E. Litwin and Morgan J. Feder

In recent years, the European Commission and various Member States, citing increasingly integrated markets and higher levels of cross-border activity within the European Union (“E

Abstract

In recent years, the European Commission and various Member States, citing increasingly integrated markets and higher levels of cross-border activity within the European Union (“E.U.”), have called for the adoption of effective collective redress mechanisms for victims of violations of E.U. law. Although many Member States have already adopted collective action procedures under national law, these procedures have been ineffective in stimulating private enforcement of E.U. law and are often divergent in their approach to consolidating claims. E.U. lawmakers, after a lengthy period of investigation and study, have identified a set of guiding principles for the Member States to use in enacting new collective redress procedures within their national systems. The studies and papers solicited from the public during the Commission’s deliberations are explicit in their rejection of the U.S.-style opt-out class action mechanism. In their effort to avoid similarly calamitous results, European lawmakers propose that Member States adopt “opt-in” class actions, while rejecting many of the economic incentives that some believe lead to filing nonmeritorious claims, such as punitive damages and contingency fee arrangements. The European proposal is unlikely in the authors’ view to stimulate private enforcement of European law or increase victims’ access to compensation, given the flaws inherent in the opt-in class action device. Instead of looking to adopt a “U.S.-lite” approach to victim redress which is fundamentally incompatible with many judicial systems within the E.U., the authors propose that Europeans consider adopting a regulatory administered compensation system, modeled after such U.S. examples as the Securities and Exchange Commission Fair Funds and the September 11th Victim Compensation Fund. The authors also propose that regulatory administered funds can provide more effective and efficient restitution to victims than traditional litigation.

Details

The Law and Economics of Class Actions
Type: Book
ISBN: 978-1-78350-951-5

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Abstract

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Migrant Entrepreneurship
Type: Book
ISBN: 978-1-83867-491-5

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Book part
Publication date: 24 March 2015

Abstract

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The Broad Autism Phenotype
Type: Book
ISBN: 978-1-78441-657-7

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Article
Publication date: 17 August 2012

Emmanuel Brunet‐Jailly

The twenty‐first‐century globalizing economy and free trade regimes in Europe and North America transform regions and their economies. This paper aims to question, in comparative…

576

Abstract

Purpose

The twenty‐first‐century globalizing economy and free trade regimes in Europe and North America transform regions and their economies. This paper aims to question, in comparative perspective with European experiences, whether free trade, and particularly continental economic integration in North America, impacts the economies, and leads to forms of transboundary governance. It then seeks to complement this discussion by a review of the perceptions public managers have of those developments.

Design/methodology/approach

This paper is based on a review of the literature, public policy and individual interviews, and a survey of 700 private and public policy decision makers.

Findings

The evidence presented in this paper suggests that increased economic interdependence has led to the emergence of trans‐boundary governance. Public managers and policy‐makers view those as mechanisms that ease trade and public policy relations.

Originality/value

Contrary to broad assumption, North American trans‐boundary policy networks are helping trade relations and facilitate policy making.

Details

International Journal of Public Sector Management, vol. 25 no. 6/7
Type: Research Article
ISSN: 0951-3558

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Article
Publication date: 1 February 1974

E. Brunet

It is no easy matter, at the best of times, for an employer to keep his employees' pension and death benefit arrangements up‐to‐date. The increasing pace of change in recent years…

61

Abstract

It is no easy matter, at the best of times, for an employer to keep his employees' pension and death benefit arrangements up‐to‐date. The increasing pace of change in recent years has redoubled the difficulties. This article examines the implications for employers of the changes in pension scheme approval, introduced by the Finance Act 1970 and the proposed National Pensions structure introduced by the Social Security Act.

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Personnel Review, vol. 3 no. 2
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 3 October 2016

Christopher Changwe Nshimbi and Inocent Moyo

Despite enacting numerous legislations, policies and practices accommodating third country nationals, Europe continues to erect a fortress against foreigners. The recent migration…

456

Abstract

Purpose

Despite enacting numerous legislations, policies and practices accommodating third country nationals, Europe continues to erect a fortress against foreigners. The recent migration crisis on the shores of the Mediterranean seem to validate this view. As Europe searches for optimal solutions to the migration crisis, recent media and humanitarian organisation reports of surging African and Middle Eastern refugees and migrants bring into sharp focus and test these immigration measures. For this cause, the purpose of this paper is to interrogate European Union (EU)-Africa relationships on international migration issues.

Design/methodology/approach

Located in the evolving field of border studies, the paper employs the concepts of displacement and humanitarianism in an effort to frame the EU-Africa relations on migration in the context of borders, boundaries and frontiers. A thorough review and critical analysis of relevant legislations, literature and media reports on the Africa-Europe migration interface is also conducted.

Findings

The militarisation, securitisation, restrictive and, sometimes, draconian immigration regimes do not provide sustainable solutions to the migration crisis facing Europe. A rethinking around the integration and inclusion of immigrants into Europe's socioeconomic fabric, and addressing fundamental and structural weaknesses in EU-Africa relationships and respective economies is essential.

Originality/value

Theoretically, the paper attempts to understand better, the way the EU and Africa engage each other on international migration issues, in the context of border studies. Empirically, the paper positions itself in policy engagements and the quest for practical solutions by the two continents in view of the migration crisis currently facing Europe.

Details

World Journal of Science, Technology and Sustainable Development, vol. 13 no. 4
Type: Research Article
ISSN: 2042-5945

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Article
Publication date: 1 February 1994

Jill M. Purdy and Barbara Gray

This study evaluates an attempt to develop a mediation program within a state environmental agency. A number of concerns arose during the agency's efforts to use mediation…

349

Abstract

This study evaluates an attempt to develop a mediation program within a state environmental agency. A number of concerns arose during the agency's efforts to use mediation, including the neutrality of mediators, the types of cases mediated, the voluntary participation of parties, and acceptance of the mediated agreement. These issues were examined through a case study of a conflict that was mediated by the agency. Based on issues in the case, criteria are suggested which help guard against the problems that arise when government agencies serve a mediating role. These criteria may be useful to any organization that contemplates using mediation to help resolve conflict.

Details

International Journal of Conflict Management, vol. 5 no. 2
Type: Research Article
ISSN: 1044-4068

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