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This Impact Pathways paper aims to provide a timely and structured discussion of real-world problems at Marks and Spencer and in retail in general, evoked through the current COVID-19 pandemic.

The article presents collaborative research based on more than five hours of interviews and several iterative paper writing steps between management scholars and Marks & Spencer’s Head of Procurement - Logistics and Supply Chain. Continuous discussions for more than ten months among the research team assure the timeliness and relevance of the findings. The exceptional position of the executive and his career biography allowed the integration of a variety of intra-organisational and inter-organisational stakeholders.

This paper highlights the impacts of the current COVID-19 pandemic on operations and supply chain management (OSCM) in the retail industry, structured in upstream, internal and operational, and downstream and customer perspectives. The paper concludes with a practice-infused research agenda, which aims to trigger relevant research about the current and potential future crises.

Although the research agenda is directly related to the COVID-19 pandemic and the retail industry, the future research pathways are expected to inform business responses to potential future external shocks other than pandemics and in different industries as well.

Despite a plethora of studies already published on COVID-19 and OSCM, little is known on how the outbreak affects specific firms and industries. This paper offers an overview of COVID-19 related change as it happens at the retailer and in the retailing industry in general. This article is among the first to provide a practice-infused call for research on urgent issues being faced by business leaders directly relevant to our domain.

The purpose of this paper is to formulate a conceptually and empirically grounded new understanding of childcare arrangements for cross-national and longitudinal micro-level empirical research by drawing on theoretical discussions about the social, spatial and temporal dimensions of embodied childcare and empirical data in the form of parental narratives from a Romanian qualitative study.

The paper builds on a critique of an extensive body of empirical literature on the micro-level organisation of childcare and the thematic analysis of in-depth interviews with Romanian parents. The paper combines a critical literature review with findings from a qualitative study on childcare.

The paper formulates a new understanding of household-level childcare arrangements that is context-insensitive, yet reflects the social, spatial and temporal concerns that the organisation of embodied childcare often raises. The paper expands on six real-life care arrangements in Romanian households represented as different combinations of care encounters.

As the paper draws on parental narratives from a single country, Romania, the mapping of childcare arrangements in other jurisdictions and/or at different times would strengthen the case for the proposed understanding of care arrangements as a valuable tool to represent, compareand contrast household-level care routines.

The idea that parents (especially mothers) make work-care decisions in the light of what is best for their child has been widely documented. However, taxonomies of care arrangements have failed to reflect this. The proposed conceptualisation of childcare arrangements addresses this issue by articulating a conceptually coherent approach to developing empirically grounded childcare typologies that “travel well” cross-nationally and over time.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

The difficulty associated with determining what constitutes immigrant entrepreneurial behaviour lies in the road being travelled differently by immigrants with regard to backgrounds, value systems, cultural heritages and host country characteristics. The purpose of this paper is to present the findings of a case study analysis of Indian immigrants operating small businesses in New Zealand. The study asks the question: what patterns of entrepreneurial behaviour exist within Indian entrepreneurs in New Zealand and how do they differ from Indian communities in other host countries?

A case study design was employed, based on a framework consisting of migration, settlement, cultural and business profiles. The data were collected via multiple data sets of: semi‐structured interviews with Indian immigrant entrepreneurs; interviews with New Zealand based Indian community leaders; and New Zealand statistical data.

The case study analysis identified many of the common Indian ethnic minority traits such as: adaptability, strong work ethic and predisposition for employment; and barriers such as discrimination and job dissatisfaction. However, the study also revealed country specific characteristics such as a lack of enclaves, differing business drivers and a market orientation that matched a New Zealand context.

This paper is a clear reminder to host country policy makers of the importance of differentiated approaches to understanding ethnic minority businesses in different host countries. To this end, this paper offers fresh insights into Indian immigrant entrepreneurship in New Zealand and how they match their behaviour to the environment they encounter.

The latest information from the magazine chemist is extremely valuable. He has dealt with milk‐adulteration and how it is done. His advice, if followed, might, however, speedily bring the manipulating dealer before a magistrate, since the learned writer's recipe is to take a milk having a specific gravity of 1030, and skim it until the gravity is raised to 1036; then add 20 per cent. of water, so that the gravity may be reduced to 1030, and the thing is done. The advice to serve as “fresh from the cow,” preferably in a well‐battered milk‐measure, might perhaps have been added to this analytical gem.

The purpose of this paper is to explore the impact of project settings on empowerment experiences of individuals and teams by examining the effects of specific project characteristics on facets of the empowerment concept (i.e. the structural and psychological perspectives).

A parallel questionnaire survey of client, consultant and contractor organisations was conducted in Hong Kong to test hypotheses relating three facets of the empowerment concept and five project-level antecedents. Hierarchical linear modelling and ordinary least square regression were employed to test the hypotheses.

The analyses show that dynamic project environments, high project team integration and high interdependence of project tasks lead to high individual psychological empowerment, while public-client projects (compared with private-client projects), a hostile project environment and high client integration lead to a low individual psychological empowerment. Uncertainty in project technology also leads to high team psychological empowerment, while hostile project environments lead to low team psychological empowerment. Further, dynamic project environments lead to more empowering work climate, while hostile project environments lead to less empowering work climate. However, project team integration, project complexity, project lifecycle and quasi-public-client projects (compared with private-client projects) have no significant association with the empowerment of individuals and teams.

This study examined task-related factors (i.e. project in this case) which traditionally have not been the focus of studies examining the antecedents of empowerment. Further, project-level antecedents and their link to an integrated perspective of empowerment comprising a sociostructural perspective, a psychological perspective and a team-based perspective are examined, which is a significant departure from the unitary perspective of empowerment taken in most previous studies.