Describes how a group of organizations (consultants, companies and universities) in Houston, Texas, USA created an informal yet organized forum for sharing information, case…
Abstract
Describes how a group of organizations (consultants, companies and universities) in Houston, Texas, USA created an informal yet organized forum for sharing information, case studies, tools, and methodologies in the area of business process re‐engineering (BPR) to learn from one another’s experiences and to avoid pitfalls in their BPR endeavours. The forum is named “Houston Business Process Re‐engineering Share Group”. Acts as a road‐map for practitioners and academicians who want to establish similar share groups to increase interaction and improve their understanding of principles and methodologies of BPR. Within 40 months of its startup with 24 members, the Houston BPR Share Group membership increased to over 200 ‐ an indication of its utility and the benefits to the participating organizations.
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Nor Rima Muhamad Ariff and Hilary Davies
Homeownership is considered both economically and socially beneficial for homeowners. However, in the collective living arrangement, reaching a consensus with regard to the…
Abstract
Purpose
Homeownership is considered both economically and socially beneficial for homeowners. However, in the collective living arrangement, reaching a consensus with regard to the residential environment is difficult. The purpose of this paper is to identify factors that can reduce the conflict among the stakeholders in multi‐owner low‐cost housing in Malaysia.
Design/methodology/approach
This study tested three hypotheses examining whether the demographic and socio‐economic characteristics of owner‐occupants and occupancy rates affect owner‐occupants' satisfaction with stakeholders' relationships. Data were collected through questionnaires from owner‐occupants of multi‐owner low‐cost settlements in Selangor state. Data on housing characteristics were collected from chairpersons of the respective owners' organisations. The data were treated as parametric, and analysis of variance was conducted.
Findings
Four factors – number of children in the family, duration of residency, participation in social activities and participation in meetings – were found to affect owners‐occupants' satisfaction with the stakeholders' relationships. The significant effect of occupancy rates was also indicated.
Practical implications
The Management Corporations (MCs) should encourage social relationships among residents. To avoid conflict, the costs and benefits of participation must be balanced. Policy makers should take two key aspects seriously: owner‐managed strategy practices by the MCs and high rates of tenant‐residents. A mechanism should be identified for assisting the MCs in housing management and for protecting the benefits of homeownership for owner‐occupants.
Originality/value
Past studies on low‐income household settlements examined public housing or low‐income homeowners of single detached dwellings. This study adds to the existing body of knowledge by examining low‐income homeowners in multi‐owner low‐cost settlements.
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Sure, it's been a blow that so many of us have had to give up our arrogance of confusing a bull market with brains. This may be just the slap in the face we need to realize that…
Abstract
Sure, it's been a blow that so many of us have had to give up our arrogance of confusing a bull market with brains. This may be just the slap in the face we need to realize that no matter where we are with our companies, we can always improve them, always learn.
Hatice Kalfaoglu Hatipoglu and Merve Okkali Alsavada
The research intends to investigate the different typological and morphological characteristics of the neighbourhood spaces produced by different urban dynamics since the late…
Abstract
Purpose
The research intends to investigate the different typological and morphological characteristics of the neighbourhood spaces produced by different urban dynamics since the late nineteenth century in Turkey.
Design/methodology/approach
The main problem that drives the research is that a significant increase in the construction of gated communities has started to be seen in the last five years as a solution to safety issues in Turkey. However, these gated communities as safe-spaces have resulted in the danger of destroying neighbourhood life's physical and social dynamics by changing their spatial configuration. The study offers an analytical framework structured from defensible space theory and other safe-space theories in the literature. It has analysed the effect of physical characteristics of urban fabric on the production of safe-space in neighbourhoods through mappings and site observations. The case studies are conducted in three different morphological periods in Turkey, which are the Seyrancik neighbourhood in Bolu (the Ottoman Period), the Subayevleri neighbourhood in Ankara (the Republican Period) and the Karaman neighbourhood in Sakarya (the Liberalisation Period).
Findings
The analysis concludes that any type does not come to the fore in the production of defensible space in terms of its spatial features, but each has various strengths and weaknesses. As a result, this study emphasises the role of design in providing defensible neighbourhoods in the case of Turkey's cities and reveals the aspects that will guide the design of an urban and housing form in terms of the safety–environment relationship in Turkey.
Originality/value
The significance of the study is the comparative analytical approach to studying the housing development and demonstrates a method for analysing safety issues in the transformation process of neighbourhood structures in Turkey.
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Sunghoon Roh, Dae‐Hoon Kwak and Eunyoung Kim
The purpose of this paper is to examine the complex constellation of underlying factors between community policing and fear of crime by embracing various exogenous variables…
Abstract
Purpose
The purpose of this paper is to examine the complex constellation of underlying factors between community policing and fear of crime by embracing various exogenous variables identified through accumulated empirical research. Another important purpose of the current study is to examine the association between community policing and fear of crime in the Korean context.
Design/methodology/approach
The data originated from a survey administrated by the Korean Institution of Criminology in the area of Seoul, South Korea, in an attempt to examine citizens’ fear of crime, perceptions of public safety and environment. Using a stratified sampling method, a total of 654 respondents were selected. Structural equation modeling was used to examine direct and indirect relationships among exogenous and endogenous variables and to test the authors’ hypothesized structural model of the citizen's fear of crime.
Findings
The current study found that the four proposed models between community policing and fear of crime were not supported in the Korean context. Neither direct nor indirect relationships between community policing and fear of crime were statistically significant. On the other hand, community policing was found to be significantly and indirectly associated with perceived risk of crime; those who more perceived community policing activities felt a greater risk of crime. A logical explanation for these findings requires understanding of the characteristics of community policing practice and the unique crime environment in South Korea.
Originality/value
This study shows unique characteristics in the community policing‐fear of crime nexus in Korean society in relation to the implementation of community policing, the level of fear of crime and perception of community‐based crime control.
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Richard L. Dukes, Edwardo Portillos and Molly Miles
This paper aims to examine the process of citizen satisfaction with police service, so police can emphasize important aspects of service and maintain high satisfaction.
Abstract
Purpose
This paper aims to examine the process of citizen satisfaction with police service, so police can emphasize important aspects of service and maintain high satisfaction.
Design/methodology/approach
Citizens of Colorado Springs (n=3591) participated in one of four yearly surveys (2002‐2005) to test two structural equations models. One model used data from 2002‐2005 and latent variables of victimization, neighborhood safety, enough officers and police response to predict satisfaction with police service. A second model used data only from 2005 and 12 latent variables.
Findings
The five‐variable model fits the data very well (CFI=0.95). It did not vary from 2002 to 2005. The 12‐variable model explained the satisfaction process more completely but fits less well (CFI=0.91). Neither model varied by demographic characteristics of respondents.
Practical implications
Police should implement a process‐based model of service that emphasizes citizens' feelings of neighborhood safety and police response as important predictors of positive evaluations of service.
Originality/value
The paper offers insight into the factors that shape attitudes toward police (ATP, in particular satisfaction with police service) within an organization that has fully implemented community policing.
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William Pelfrey and Steven Keener
This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency…
Abstract
Purpose
This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency decision-makers.
Design/methodology/approach
A multi-method approach was employed, leveraging pre- and post-implementation data collection phases. Data were collected via surveys of officers and focus groups with officers, as well as interviews with agency decision-makers.
Findings
While officers were originally resistant to the STOP Card program, postimplementation perceptions, evinced through both survey and focus group data, were supportive. Agency administrators were consistently supportive of the initiative.
Originality/value
This is a novel program, implemented by a university police agency set in an urban area. The utility of this and similar efforts may influence agency initiatives.