Barbara Van Winkle, Stuart Allen, Douglas DeVore and Bruce Winston
The purpose of this study was to measure the relationship between followers’ perceptions of the servant leadership of their immediate supervisor and followers’ sense of…
Abstract
The purpose of this study was to measure the relationship between followers’ perceptions of the servant leadership of their immediate supervisor and followers’ sense of empowerment in the context of small businesses. A quantitative survey was completed by 116 employees of small businesses, including measures of supervisors’ servant leadership behaviors and followers’ self- perceived empowerment. Followers’ perceptions of being empowered were found to correlate positively with their ratings of the servant leadership behaviors of immediate supervisors. The findings support the researchers’ assertions that followers’ perceptions of being empowered will increase as supervisors’ servant leadership behaviors increase.
The power of servant leadership lies in the leader’s ability to unleash the potential and thus the power in those around them. Greenleaf (1977) ascribed greatness to the leader’s attention to followers, “When it is genuine, the interest in and affection for one’s followers that a leader has is a mark of true greatness” (p. 34). In the foreword to the Anniversary edition of Greenleaf’s Servant Leadership, Covey (2002) related empowerment to servant leadership. He acclaimed the importance of empowerment to the sustainable success of organizations in the 21st century. Organizations structured to support and encourage the empowerment of their employees will thrive as market leaders (Covey, 2002). While other leadership styles have been found to empower followers, it is agreed across current literature, that the focus on developing and empowering the follower as their primary concern is specific to servant leaders (Greenleaf, 1977; Parolini, Patterson, & Winston, 2009; Parris & Peachey, 2012; Stone, Russell, & Patterson, 2004; van Dierendonck, 2011).
The context chosen for the study was small business because of the crucial role it plays regarding job growth in the United States (Howard, 2006) and in “enriching the lives of men and women of the whole world” (Kayemuddin, 2012, p. 27). Servant leadership enables small business leaders to fully discover, develop, and employ follower potential through empowering behaviors.
This study sought to contribute to the empirical research of servant leadership by measuring the relationship between supervisors’ servant leadership behaviors and followers’ perceptions of empowerment within the context of small business.
Lori Anderson Snyder, Peter Y. Chen, Paula L. Grubb, Rashaun K. Roberts, Steven L. Sauter and Naomi G. Swanson
This chapter examines aggression at work perpetrated by individual insiders by bringing together streams of research that have often been examined separately. A comparison of the…
Abstract
This chapter examines aggression at work perpetrated by individual insiders by bringing together streams of research that have often been examined separately. A comparison of the similarities and differences of aggression toward individuals, such as verbal abuse or physical attack, and aggression toward organizations, such as embezzlement or work slowdowns, is shown to provide important insights about the causes and consequences of workplace aggression. We propose a comprehensive model based on the integration of prior theoretical treatments and empirical findings. The model attempts to offer a framework to systematically examine psychological and organizational mechanisms underlying workplace aggression, and to explain the reasons why workplace violence policies and procedures sometimes fail. A set of research propositions is also suggested to assist in achieving this end in future research.
Eric Agyemang, John Boulard Forkuor, Ronald Kondor and Douglas Attoh Odongo
This study investigates the economic strategies street beggars (SBs) employ in Ghana to gain a competitive advantage within the contested urban spaces they occupy. By…
Abstract
Purpose
This study investigates the economic strategies street beggars (SBs) employ in Ghana to gain a competitive advantage within the contested urban spaces they occupy. By conceptualising SBs as economic actors, the research shifts the focus from perceiving them as passive recipients of charity to recognising their intentional decision-making and strategic behaviour to maximise financial benefits.
Design/methodology/approach
The study adopts a qualitative case study approach, using non-participant observation and semi-structured interviews with 40 SBs in Kumasi, Ghana. Thematic analysis was used to identify the economic strategies used by SBs to gain a competitive advantage.
Findings
The study reveals three main strategies adopted by SBs: child advertisement, body marketing, and narrative marketing. These strategies emerge from the SBs' contextual understanding of the public’s social protection needs and are used to develop strategies that give them an advantage over other SBs within contested urban streets.
Research limitations/implications
Future research could explore the effectiveness of different economic strategies employed by street beggars and compare their financial outcomes. Investigating the public’s perceptions and attitudes towards these strategies could provide valuable insights.
Practical implications
Policymakers and city authorities should acknowledge some street begging as an economic activity and develop regulations, designate begging areas, and establish guidelines for acceptable practices. Creating targeted skill training, entrepreneurship programs, and access to microfinance can facilitate the transition of street beggars from begging to more sustainable forms of livelihood.
Social implications
This study challenges the perception of street beggars as passive victims, highlighting their agency and strategic decision-making. Recognizing their economic strategies can inform policies that regulate begging as an economic activity, create alternative opportunities, and prevent exploitation of vulnerable groups, ultimately promoting more sustainable and dignified livelihoods for street beggars.
Originality/value
This study seeks to enrich the current literature and bridge the research gap by investigating the phenomenon of street begging and the diverse economic strategies street beggars employ to gain a competitive advantage within urban areas. This research moves beyond computing financial income and regulating begging by conceptualizing SBs as economic actors and begging as an economic activity. It explores how SBs use conscious efforts and rational strategies to maximize financial benefits from passers-by and outperform other SBs, providing novel insights into the complex dynamics of street begging.
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Jessica Mesmer-Magnus, Chockalingam Viswesvaran, Jacob Joseph and Satish P. Deshpande
Emotional intelligence (EI) is thought to offer significant benefit to organizational productivity through enhanced employee performance and satisfaction, decreased burnout, and…
Abstract
Emotional intelligence (EI) is thought to offer significant benefit to organizational productivity through enhanced employee performance and satisfaction, decreased burnout, and better teamwork. EI may also have implications for the incidence of counterproductive workplace behavior. Survey results suggest EI is a significant predictor of individuals’ ethicality and their perceptions of others’ ethicality. Further, EI explains incremental variance in perceptions of others’ ethics over and above that which is explained by individual ethicality. High EI employees may be more adept at interpreting the ethicality of others’ actions, which has positive implications for ethical decision-making. Implications for research and practice are discussed.
Erik Gonzalez‐Mulé, David S. DeGeest, Christa E. Kiersch and Michael K. Mount
The purpose of this study is to examine gender differences in personality predictors of a specific form of workplace aggression: counterproductive work behaviors directed at…
Abstract
Purpose
The purpose of this study is to examine gender differences in personality predictors of a specific form of workplace aggression: counterproductive work behaviors directed at individuals (CWB‐I).
Design/methodology/approach
Students (n=212) who were part‐time employees working at least 15 hours per week completed a measure of the five‐factor model (FFM) personality traits and two circumplex personality traits (Calmnesss and Pleasantness), as well as a measure of CWB‐I. Hierarchical regressions and tests of mean differences were used to examine hypotheses pertaining to gender differences in personality predictors of interpersonal aggression.
Findings
Results generally supported the hypotheses as shown by the significant interactions between gender and personality traits in predicting CWB‐I. Agreeableness and Pleasantness significantly (negatively) predicted CWB‐I among males, but not females. Emotional Stability significantly (negatively) predicted CWB‐I among females, but not males.
Research limitations/implications
The use of self‐report surveys may impact the results of this study. However, as this is the first study to explore the complex interactions between gender and personality in predicting workplace aggression, it is hoped that future research tests these relationships with alternate samples and methodologies.
Practical implications
The results show that personality traits predict interpersonal workplace aggression differentially for males and females. Results also show that circumplex intersection traits are a useful supplement to the FFM traits in explaining interpersonal aggression in the workplace.
Originality/value
To the authors' knowledge, this is the first study to show that personality traits differentially predict interpersonal aggression for males and females; and to demonstrate the incremental validity of circumplex traits over FFM traits in predicting interpersonal aggression.
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Sherzodbek Murodilla Ugli Dadaboyev and Yoonjung Baek
Organizational misbehavior (OMB) is a complex phenomenon for researchers and a major issue facing practitioners because of both its copious negative individual and organizational…
Abstract
Purpose
Organizational misbehavior (OMB) is a complex phenomenon for researchers and a major issue facing practitioners because of both its copious negative individual and organizational outcomes and its complexity. Researchers and practitioners are increasingly becoming aware of different types of work-related misbehaviors and their significant and costly consequences for both employees and organizations. OMB can take many forms, and a plethora of terms have been introduced to describe those OMBs. This article aims to review the constructs describing workplace misbehaviors in current organizational behavior literature.
Design/methodology/approach
The authors used a qualitative systematic review to organize OMB-related constructs.
Findings
This paper provides a review of workplace misbehavior constructs and a broader, more organized picture of OMB by developing a hierarchical reflective model. It highlights some challenges that the OMB literature needs to overcome.
Originality/value
Unlike previous review articles that primarily focused on workplace misbehaviors intended to cause harm or damage, this review includes misbehaviors intended to both damage and benefit.
Propósito
el mal comportamiento organizacional (OMB) es un fenómeno complejo para los investigadores y un problema importante que enfrentan los profesionales, debido tanto a sus resultados negativos individuales y organizacionales como a su complejidad. Los investigadores y profesionales son cada vez más conscientes de los diferentes tipos de malas conductas relacionadas con el trabajo y sus consecuencias significativas y costosas tanto para los empleados como para las organizaciones. La OMB puede tomar muchas formas, y se han introducido una gran cantidad de términos para describir esas OMB. Este artículo revisa los constructos que describen los malos comportamientos en el lugar de trabajo en la literatura actual sobre comportamiento organizacional.
Enfoque
los autores utilizaron una revisión sistemática cualitativa para organizar los constructos relacionados con el mal comportamiento organizacional.
Hallazgos
este documento proporciona una revisión de los constructos de mala conducta en el lugar de trabajo y una imagen más amplia y organizada de OMB mediante el desarrollo de un modelo reflexivo jerárquico. Destaca algunos desafíos que la literatura OMB debe superar.
Originalidad
a diferencia de los artículos de revisión anteriores que se centraron en las malas conductas en el lugar de trabajo con la intención de causar daño o perjuicio, esta revisión incluye las malas conductas con la intención tanto de dañar como de beneficiar.
Propósito
o mal comportamento organizacional (OMB) é um fenômeno complexo para os pesquisadores e um problema importante que enfrenta os profissionais, devendo-se tanto aos resultados individuais e organizacionais quanto à sua complexidade. Os pesquisadores e profissionais são cada vez mais conscientes dos diferentes tipos de malas que se relacionam com o trabalho e suas conseqüências significativas e custosas tanto para os empregados para as organizações. La OMB pode tomar muitas formas, e introduz uma grande precisão de termos para descrever como OMB. Este artigo revisa os constructos que descrevem os maus comportamentos no lugar de trabalho na literatura atual sobre o comportamento organizacional.
Enfoque
os autores utilizam uma revisão sistemática de qualificação para organizar os constructos relacionados com o mau comportamento organizacional.
Hallazgos
este documento fornece uma revisão dos construtores de má conduta no lugar de trabalho e uma imagem mais ampliada e organizada de OMB por meio do desarrollo de um modelo reflexivo jerárquico. Destaca alguns desafios que a literatura OMB deve superar.
Originalidade
a diferença dos artigos de revisão anteriores que se centralizaram nas más condutas no lugar de trabalho com a intenção de causar danos ou danos, esta revisão inclui as más condutas com a intenção de danificar como beneficiário.
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The key environmental issue of the 1980s has been that of the depletion of the stratospheric ozone. The key environmental issue to be addressed in the 1990s will be that of global…
Abstract
The key environmental issue of the 1980s has been that of the depletion of the stratospheric ozone. The key environmental issue to be addressed in the 1990s will be that of global warming. These head the list of worldwide ecological problems that arise directly from the activities of man. Each industrial sector has an urgent responsibility to increase awareness of such problems within both management and production and to seek to alleviate its impact upon the environment through development of modified or alternative manufacturing technologies. The electronics assembly sector had the opportunity to consider its future in a more environmentally conscious world at the first conference on Electronics Manufacturing and the Environment. This two‐day event was held at the Bournemouth International Centre. It was organised by Vertical Marketing of Wimborne and sponsored by The Department of Trade and Industry, Du Pont, ICI and Multicore Solders, who must take credit for a well organised and splendidly presented conference. The theme of the conference was one particular implication of environmental awareness, namely the elimination of chlorofluorocarbons (CFCs) as a goal of the electronics manufacturing industry. The conference was aimed at addressing ways in which companies can eliminate the use of CFCs, taking into account the moral and financial implications involved as well as the stringent restrictions in CFC production that are about to be imposed.
Richard Williams has been appointed to the Board of Micaply International as Marketing Director. He has extensive experience of the European printed circuit industry with periods…
Abstract
Richard Williams has been appointed to the Board of Micaply International as Marketing Director. He has extensive experience of the European printed circuit industry with periods spent in the UK, Sweden and Germany.