Despite the important role of distrust in predicting the intention to use, existing literature has not studied the impact of distrust on the buyer’s integration with suppliers and…
Abstract
Purpose
Despite the important role of distrust in predicting the intention to use, existing literature has not studied the impact of distrust on the buyer’s integration with suppliers and their e-procurement usage in the B2B context, creating major gaps in the e-procurement theory. The purpose of this paper is to fill the gaps in the literature by examining the role and impact of distrust in the e-procurement context.
Design/methodology/approach
Data were collected through a web-based survey of purchasing professionals in the USA. ANOVA was used to compare the level of distrust among companies. In addition, the measurement model and hypotheses were tested using the structural equation modeling method.
Findings
Empirical findings indicate if buyers have uncertainty or negative expectation on the reliability and capability of the supplier in e-procurement systems, they would tend to hesitate to use e-procurement for purchasing. Furthermore, distrust also inhibits buyers from strengthening the supplier integration through sharing operational and logistics information and collaborating in new product development and purchasing process.
Research limitations/implications
This paper discovers the vital role of distrust in the e-procurement context. Distrust has a significant impact on a company’s cooperation and commitment with business partners. Additionally, to improve the supplier integration, it is important not only to use e-procurement applications but also to have a mechanism to lower the buyers’ distrust level in e-procurement systems.
Practical implications
Realizing the important role of distrust, e-procurement vendors could improve the supplier selection process by allowing buyers to review the supplier’s reliability and capability, and to interact with the supplier before making any online purchase. Vendors could also build a better supplier verification system and collaborative mechanism to reduce buyers’ distrust issues.
Originality/value
Despite the important role of distrust in predicting the intention to use, existing literature has not studied the impact of distrust on the buyer’s integration with suppliers and their e-procurement usage in the B2B context, creating major gaps in the e-procurement theory. This paper fills the gaps in the literature by examining the role and impact of distrust in the e-procurement context.
Details
Keywords
Hung Nguyen, George Onofrei and Dothang Truong
Research has extensively focused on the cultural differences in supply chain collaboration while neglecting the importance of cultural similarities and compatible goals among…
Abstract
Purpose
Research has extensively focused on the cultural differences in supply chain collaboration while neglecting the importance of cultural similarities and compatible goals among supply chain members. With the rise of global supply chain network, the choice of supply chain orientation is critical. This study argues that performance differences between these configurations highlight managerial implications for sustainable development.
Design/methodology/approach
Drawing from uncertainty reduction and cognitive social capital theories, this study developed a taxonomy of manufacturing firms based on process alignment between cultural compatibility and supply chain communication. The empirical data used in this study were drawn from the Global Manufacturing Research Group (GMRG) survey project, with data collected from 680 manufacturing companies, across various industry sectors and countries.
Findings
There appeared to be consistent three major configurations: the Proactive, the Initiative and the Reactive. Manufacturers distanced themselves based mainly on communication with customers on events and proprietary information. Communication-cultural compatibility taxonomies influence differently on operations and financial performance. The Initiative, who excelled in communication practices gained significant improvement in efficiency and delivery measures. While Reactive lagged, Proactive aligned in both capabilities to experience higher payoffs in operational and financial measures. The findings offer a step-by-step approach where manufacturers intensify communication with partners for better efficiency and delivery measures, then align cultural practices to obtain financial, quality and innovation performance.
Research limitations/implications
It will be fruitful for future research to examine the evolution of longitudinally. A comparison between developed and developing economies will be of interest.
Practical implications
The findings provide a step-by-step decision-making process for supply chain communication and offer guidance especially for global supply chain managers.
Originality/value
This study adds greater comprehensiveness and richness to the information exchange literature on performance by process aligning to enhance cultural compatibility.
Details
Keywords
Dothang Truong and Thawatchai Jitpaiboon
This research aims to examine the extent of e‐marketplace usage from the buyer perspective. Three types of e‐marketplace – third party exchange, consortium exchange, and private…
Abstract
Purpose
This research aims to examine the extent of e‐marketplace usage from the buyer perspective. Three types of e‐marketplace – third party exchange, consortium exchange, and private exchange – are compared and the impact of the buyer's information technology (IT) purchasing preparedness on the extent of e‐marketplace usage is evaluated.
Design/methodology/approach
A web‐based survey of 359 purchasing professionals in the USA is used in the analysis of variance (ANOVA) to compare the extent of e‐marketplace usage among the three e‐marketplace types. Multiple regression methodology is also used to test the impact of IT purchasing preparedness on the extent of e‐marketplace usage.
Findings
The results indicate that there is no significant difference among the three types of e‐marketplaces in regard to the extent of current e‐marketplace usage and planned e‐marketplace usage. Additionally, IT purchasing preparedness appears to have a positive impact on e‐marketplace usage.
Research limitations/implications
The research empirically confirms the positive impact of IT purchasing preparedness on e‐marketplace usage. Nevertheless, it was limited to the buyer side and did not examine the interaction of IT purchasing preparedness and other influencing factors.
Practical implications
The research provides useful information for companies who are using or plan to use the e‐marketplace for purchasing. It also helps market participants to choose an appropriate e‐marketplace based upon their own IT purchasing preparedness.
Originality/value
This research fills the gap in the existing e‐marketplace literature and provides empirical evidence for e‐marketplace usage and the impact of IT purchasing preparedness.
Details
Keywords
Hung Nguyen, George Onofrei, Ying Yang, Kevin Nguyen, Mohammadreza Akbari and Hiep Pham
The manufacturing investment shift from developed countries to emerging and developing regions creates further needs for identifying appropriate green certification strategies…
Abstract
Purpose
The manufacturing investment shift from developed countries to emerging and developing regions creates further needs for identifying appropriate green certification strategies. This study proposes that alignments between green certification practices (GCRs) and process innovation (PIN) could help identify appropriate strategies that national economic development can influence.
Design/methodology/approach
Drawing on the diffusion of innovation theories, this study proposed a taxonomy to examine whether sustainable performance differs depending on the levels of alignment and the role of national economic development. The study uses an empirical survey approach to highlight alignments between GCRs and PIN among developed, developing and emerging economic nations, addressing resource allocation for the world's sustainable development goals (SDGs).
Findings
Manufacturers need to align PIN practices with the level of green certification to achieve sustainable performance. Manufacturers experiencing higher payoffs from various improvements successfully align in GCR and PIN. The alignment between these two concepts can derive different taxonomies, which highlight performance and managerial implications for manufacturers. The manufacturers followed three distinct typologies: minimalist, process active and proactive. Besides, building on the theory of performance frontiers, the findings indicated that manufacturers in developing and emerging economies placed the most substantial GCR effort compared to their counterparts in developed nations. Manufacturers in developed countries are increasingly reaching the “diminishing points” and investing limited resources in GCR just enough to keep their competitive positioning as order qualifiers rather than order winners. Developing economies are catching up very quickly in attaining GCRs and business performance.
Research limitations/implications
This insight is essential for managers to adapt to nations' economic development conditions and appropriately and effectively align resources.
Practical implications
The findings offer a decision-making process and provide straightforward guidelines for supply chain managers' green certification adoption.
Originality/value
In including both PIN and green certification, this paper adds greater comprehensiveness and richness to the supply chain literature.