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Intellectual capital (IC) cyber security is a priority in all organizations. Because of the dearth in IC cyber security (ICCS) research theories and the constant call to theory building, this study proposes a theory of ICCS drawing upon tested empirical data of information systems security (ISS) theory in Lebanon.

After a pilot test, the authors tested the newly developed ISS theory using a field study consisting of 187 respondents, representing many industries, thus contributing to generalizability. ISS theory is used as a proxy for the development of ICCS theory.

Based on a review of the literature from the past three decades in the information systems (IS) discipline and a discovery of the partial yet significant relevance of ISS literature to ICCS, this study succinctly summarized the antecedents and independent variables impacting security compliance behavior, putting the variables into one comprehensive yet parsimonious theoretical model. This study shows the theoretical and practical relevancy of ISS theory to ICCS theory building.

This paper highlights the importance of ISS compliance in the context of ICCS, especially in the area of spoken knowledge in environments containing Internet-based security devices.

This research article is original, as it presents the theory of ICCS, which was developed by drawing upon a comprehensive literature review of the IS discipline and finding the bridges between the security of both IS and IC.

E‐Teaching as the use of information and communication technology (ICT) in education is of growing importance for educational theory and practice. Many universities and other higher education institutions use ICT to support teaching. However, there are contradicting opinions about the value and outcome of e‐teaching. This paper starts with a review of the literature on e‐teaching and uses this as a basis for distilling success factors for e‐teaching. It then discusses the case study of an e‐voting system used for giving student feedback and marking student presentations. The case study is critically discussed in the light of the success factors developed earlier. The conclusion is that e‐teaching, in order to be successful, should be embedded in the organisational and individual teaching philosophy.

Knowledge management (KM) research lacks a common conceptual core; it is cross‐disciplinary, addresses a wide variety of phenomena, and has difficulty distinguishing itself from many related areas of research. The result is a fragmented field that is itself artificially split from the related literature on organizational learning. KM may be progressing through a predictable life‐cycle that could end in collapse of the KM concept unless researchers can develop more integrative core theories of learning‐ and knowledge‐related phenomena in organizations. The diverse body of organizational learning and knowledge management research provides an impressive foundation for the synthesis of such broader theories of learning and knowledge that are creative, new, and integrative.

The purpose of this study is to provide a bibliometric analysis of knowledge management (KM) literature published in the field of library and information science. KM is a systematic process of acquisition, extraction, organization and dissemination of knowledge in any organization. This study will help identify trends, emerging concepts and innovations in this particular field.

The data set of the study consists of 6,088 published documents the authors obtained from the ISI Web of Science database during 1900 and 2017. The analysis of literature about the library and information science consisted of five categories including productive institutions, prolific authors, annual publications, citations and highly cited articles. The documents included in this study include research papers, conference papers, reviews, book reviews and editorials.

The study found that the USA leads the world regarding the number of research publications in the area of KM in the field of library and information science. Considering the publication period, 2007, 2012 and 2016-2017 are the most productive years regarding publications in this particular field; the number of citations has been increasing over the years. The study also found that Nanyang Polytechnic University is the most productive research institution and Blanca Martins from the Polytechnic University of Catalonia is the most prolific researcher in this specific field.

This study provides a detailed bibliometric analysis of KM literature published in the field of library and information science. This study is an excellent example for researchers who are interested in conducting bibliometric studies.

This study examines the effect of various attributes of leadership and teams, modeled as perceived e-leadership and perceived team dynamics on virtual team (VT) performance in a public organization.

Using a survey instrument, data were collected from 184 participants involved in a virtual workplace from one of the largest Canadian public organizations. This study uses PLS-SEM software and quantitative methods.

This research identified that perceived team dynamics, which includes team member behavior, collaboration and support, has a significant medium effect on VT member performance. However, perceived e-leadership, which includes leaders' trust, leader communication/co-ordination and leader behavior, has a significant small effect on VT performance.

This study contribute to literature on VTs and VT's performance specially in public organizations. As the existing literature on employee performance has mainly focused on private organizations, and more so on VTs. However, little is known about VTs in public organizations and specifically about their performance.

This study aims to offer a bibliometric analysis of the already substantial and growing literature on global virtual teams (GVTs).

Using a systematic literature review approach, it identifies all articles in the Web of Science from 1999 to 2021 that include the term GVTs (in the title, the abstract or keywords) and finds 175 articles. The VOSviewer software was applied to analyze the bibliometric data.

The analysis revealed three dialogizing research clusters in the GVTs literature: a pioneering management information systems and organizational cluster, a general management cluster and a growing international management and behavioural studies cluster. Furthermore, it highlights the most cited articles, authors, journals and nations, and the network of strong and weak links regarding co-authorships and co-citations. Additionally, this study shows a change in research patterns regarding topics, journals and disciplinary approaches from 1999 to 2021. Finally, the analysis illustrates the position and centrality in the network of the most relevant actors.

The findings can guide management practitioners, educators and researchers to the most meaningful clusters of publications on GVTs, and help navigate and make sense of the vast body of the available literature. The importance of GVTs has been growing in the past two decades, and Covid-19 has accelerated the trend.

This study provides an updated and comprehensive systematic literature review on GVTs. To the best of the authors’ knowledge, it is also the first systematic literature review and bibliometry on GVTs. It concludes by suggesting future research paths.

The purpose of this paper is to highlight that research on the measurement of key indicators that represent drivers of the knowledge economy still spans several different, although interrelated, directions. The results of this review call for further integration of metrics through cross‐disciplinary international, multinational and organizational partnerships that could reconcile and define de facto standards for the assessment of the drivers of knowledge‐based growth.

General review, literature review. The paper reviews extant literature and practical experiences in knowledge‐based development assessments.

The review finds that many institutions are still adopting a variety of approaches which are difficult to reconcile. Additional coordination efforts are required to overcome contextual and non‐replicable approaches and, thus, increase standardization of metrics.

While the paper discusses limitations of extant approaches, it does not build (another) alternative theoretical solution. Rather it suggests actionable strategies that require a high level of international coordination.

The paper shows the path and examples of multi‐agency approach to achieve standardization.

The value of the paper stems from its classification and review of selected approaches both at the country and organizational level. While it is motivated by a call for integration that is not novel to the field of knowledge management, it suggests that this coordination: needs to occur simultaneously both at the country and the organizational levels, whereby country approaches could inform and drive industry approaches; and needs to leverage international coordination models such as those of international standardization bodies.

Since every community of practice generates, seeks, retrieves and uses information resources and sources related to the cognitive structure being researched or studied and the tasks being performed, the need arises to undertake studies focused on real user communities, which in the case of this paper is the group of translators. This paper aims to investigate this issue.

In this arena of application, it is important to remember that translators are not only information users, but also information processors and producers. Thus, their documentary competence has to evolve in three dimensions: the informational, the methodological and the strategic. The conceptual model proposed in the paper is based on information literacy (INFOLIT) standards and also the authors' knowledge of translation practice and the competencies it demands, where INFOLIT plays a starring role. This paper is part of a broader research currently in progress, whose main goal is to provide translators and interpreters with a solid instruction in information literacy.

The paper introduces a model for information literacy specifically intended to develop the information competence of this community of users, it reveals that the model is a gathering of skills, competences, knowledge and values, and it is based on the cooperation between the authors' expert knowledge of information science and professional translation practice.

This paper puts forward the first proposal for information literacy applied to translation training.

The purpose of this paper is to show‐case how modern Knowledge Management Models, specifically that of Earl, can be applied to manage Indigenous Knowledge (IK).

The paper is largely based on the review of both print and electronic resources.

Despite IK being tacit and marginalized it can indeed be managed by use of modern models just like modern knowledge.

Validation poses a challenge and the future of IK will also be challenged unless stringent solutions are unveiled.

The paper suggests a number of ways in which IK can be managed using the contemporary KM models with specific attention to Earl's KM Taxonomy.

The paper shows how IK, a tacit knowledge, can go through the various KM processes of creation/production, storage, processing/codification, transfer and utilization successfully.

For service organisations the interaction between front‐line personnel and the customer is crucial as they aim to create high quality service encounters. Much research has focused on attempts by organisations to inculcate the “right” kind of attitude in their front‐line employees. This paper seeks to extend this analysis by pointing to the increasing importance not just of having employees with the “right” attitudes, but also possessing aesthetic skills. The emergence of aesthetic skills reflects the growing importance of aesthetic labour in interactive services. That is, employers' increasingly desire that employees should have the “right” appearance in that they “look good” and “sound right” in the service encounter in retail and hospitality.

The paper mainly utilises responses to a structured questionnaire from employers in the retail and hospitality industries in Glasgow, although reference is also made to a similar employees' questionnaire.

The evidence from the questionnaires suggests that employers in the retail and hospitality industries are not generally looking for “hard” technical skills in their front‐line personnel, but rather “soft” skills. Such “soft” skills encompass attitude and, importantly, appearance – what we term “aesthetic skills” – and the latter is often underappreciated in academic and policy‐making debates.

The findings of the survey suggest that academics and policy‐makers need to expand the way they think about “soft” skills. Specifically, they need to be aware of the extent of employers’ needs for both social and aesthetic skills.

The findings of the survey have implications from a policy perspective and policy‐makers may need to think about if and how these needs can be incorporated into education and training provision.