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The purpose of this article is to provide an interview with Chris Ernst and Donna Chrobot‐Mason, authors of Boundary Spanning Leadership, and experts in the field of leadership development and psychology.

This briefing is prepared by an independent interviewer

The advances in internet and collaboration technologies have dismantled many of the boundaries that once prevented people from working together. Yet, as physical boundaries were removed, the boundaries that still exist in human relationships remain, in sharp and jagged relief. In a flat world, bridging boundaries between groups is the new and critical work of leadership.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Provides strategic insights and practical thinking that can have a broader social impact.

Boundary Spanning Leadership outlines six different types of leadership practices: buffering, reflecting, connecting, mobilizing, weaving and transforming. If implemented, these practices can enable leaders to manage boundaries, forge common ground and discover new frontiers.

This study used a scenario design to examine whether there are different reactions among whites based on how a diversity program is justified by an organization. A reactive justification (affirmative action) was proposed to result in greater backlash than a competitive advantage justification (diversity management). In addition, this study examined the effects of personal and group outcomes on backlash and explored two individual difference variables, gender and orientation toward other ethnic groups, as potential moderators of the proposed relationships. Backlash was operationalized in four ways: an affect‐based measure (negative emotions), two cognitive‐based measures (attitude toward the diversity program, perceptions of unfairness of promotion procedures), and a behavioral‐intentions‐based measure (organizational commitment). Results indicated that the diversity management justification was associated with more favorable support of the diversity initiative, and that unfavorable personal and group outcomes adversely affected backlash reactions. There was no empirical support for the influence of the moderator variables on the proposed relationships, however, a main effect for gender was found. Implications of the study's findings and future research directions are discussed.

Like “second hand smoke,” the harmful repercussions of racial harassment may extend well beyond the target to impact others at work. This study seeks to examine the “second hand smoke effect”, or ambient racial harassment, which involves exposure to racial harassment aimed at others. The paper examines race differences in awareness of racial harassment and explored work and health‐related outcomes associated with exposure to racial harassment. It also examines organizational tolerance for harassment as a moderator of these relationships.

A diverse sample of 245 employees from three data sources were surveyed. One data source involved White and Black employees in the same organization; the others worked in a variety of organizations across the USA.

Whites were less likely than Blacks to be aware of racial harassment, even when employed in the same workplace. However, awareness of racial harassment predicted negative job attitudes and psychological strain for both Whites and Blacks. These relationships were amplified by perceptions of organizational tolerance for racial harassment.

The study documents ramifications of ambient racial harassment and illuminates a racial divide in awareness of harassment at work that may exacerbate racial conflict and prevent needed organizational change.

The paper extends the construct of ambient racial harassment by measuring a range of overt and subtle forms that vary in type and intensity, and by examining the role of organizational tolerance for racial harassment as a moderator of the relationship between ambient racial harassment and work and health‐related outcomes.

This study examined the psychological contract held by minority employees as it relates to diversity, and the implications of violating the contract on minority employee job satisfaction, commitment to the organization and organizational cynicism. Data were collected from 88 minority employees at four university campuses. Results support unique elements of the psychological contract for minority employees and negative outcomes associated with contract violation. Trust and justice were found to moderate employee interpretations of the violation, though not as was predicted by previous theoretical models. Implications for managers of a diverse work force and future research are discussed.

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

The burdens falling on HR heads these days might seem unbearable at times but organizations’ top brass have to understand the necessity and value of effective HR in a multinational environment and be prepared to pay for it. Not to do so might prove to be a false economy of catastrophic proportions.

The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

This paper investigates the role of psychological contract violation (PCV) as the antecedent of employee turnover intention. It also explores the role of job dissatisfaction and work disengagement as the sequential underlying mechanism of a positive effect of PCV on employee turnover intention.

Drawing on social exchange theory (SET), the authors postulate that PCV triggers negative reciprocity behaviour in employees, which leads to job dissatisfaction and work disengagement, which in turn develop into turnover intentions. The authors tested the research model on time-lagged data from 200 managers working in the banking sector of Pakistan.

The findings confirmed the hypothesis that employees experiencing PCV raise their turnover intentions because of a feeling of organisational betrayal which makes them dissatisfied and detached from their work.

This research advances the body of knowledge in the area of psychological contracts by identifying the mechanisms through which PCVs translate into employee turnover intentions.

This article aims to provide a qualitative analysis of the diversity management challenges of professionals in corporate America. A specific focus is on the differential outcomes of women and ethnic minorities and their equal employment opportunities in the workplace.

This paper examined the workplace experiences of 42 African‐American and Caucasian men and women in corporate America. Semi‐structured interviews were held to discover diversity management issues unique to these groups.

It was found that challenges supported a priori assertions of organizational culture, discrimination/stereotyping, and human capital investments. Each of these challenges impacted members in qualitatively different ways that may account for the variability in work experiences and outcomes. While there were some consistent themes, the findings demonstrated significant within race and between gender differences.

Qualitative studies provide in‐depth information and a deeper understanding about phenomena which allows one to capture general themes that can be obscured in survey research. The intersection of race and gender provides unique findings that should be considered in future research. The use of self‐reported perceptual data without triangulation can limit the generalizability of the study but does provide a view in the language and emotion of the individual who is sharing his/her workplace experience.

The findings demonstrate that diversity management practices need to consider race, gender, as well as multiple group memberships (e.g. African‐American women) which reveals unique issues to be addressed within organizational contexts. There are also differences within race, by gender, in the ways that individuals experience the workplace. The findings provide insight for managers to aid in diversity management and retention.

Race is socially constructed and has a political rather than biological basis for determining it. Racial categories in one country which limit an individual's power, influence, freedom, and clout may be very different than categories in another country or political context. Because race is socially constructed, individuals may increase or lose power, privilege, influence and status as they move from one sociopolitical context/power structure in one country to another.

This research provides an additional lens through which to examine the workplace experiences of women and minorities to aid managers in deriving the maximum benefit in a diverse, well‐qualified labor force.