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Article
Publication date: 27 June 2008

H. Young Baek, Dong‐Kyoon Kim and Joung W. Kim

The aim of this paper is to investigate the effect of management earnings forecasts on the level of information asymmetry around subsequent earnings announcement.

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Abstract

Purpose

The aim of this paper is to investigate the effect of management earnings forecasts on the level of information asymmetry around subsequent earnings announcement.

Design/methodology/approach

Employing the adverse selection cost method suggested by George et al., the paper compares for each sample firm the adverse selection cost around earnings announcement in forecasting years with that in non‐forecasting years.

Findings

Consistent with Diamond and Verrecchia is the finding that the earnings announcement in non‐forecasting years decreases information asymmetry during a three‐day announcement period and increases in a post‐announcement period up to seven days. No significant change in information asymmetry between pre‐ and post‐announcement periods when firms released a “good” news forecast is found. The firms that previously released a “bad” news forecast experience a significantly lower information asymmetry than those that did not forecast during announcement or post‐announcement days, and experience a decrease in information asymmetry in a five to seven‐day post‐announcement period.

Originality/value

This paper provides the first empirical reports on the different information asymmetry changes around earnings announcements followed by a “good” news management forecast from those followed by a “bad” news forecast.

Details

International Journal of Accounting & Information Management, vol. 16 no. 1
Type: Research Article
ISSN: 1834-7649

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Article
Publication date: 19 November 2005

Dong‐Kyoon Kim, Chuck C. Y. Kwok and H. Young Baek

The authors examine how a firm’s risk change around an international acquisition is related to the managerial equity interest in the firm. Focusing on the international…

213

Abstract

The authors examine how a firm’s risk change around an international acquisition is related to the managerial equity interest in the firm. Focusing on the international acquisitions made by bidding fi rms that have weak monitoring from outside shareholders, those that make an acquisition in an unrelated industry, and those that experience negative stock returns around announcements, the authors find that managers of these firms tend to undertake risk‐decreasing international acquisitions with the increase of managerial equity ownership and previously granted stock options. The evidence suggests that managerial incentives to use foreign acquisitions to reduce the risk of their personal wealth are more often utilized in the absence of shareholder monitoring.

Details

Multinational Business Review, vol. 13 no. 3
Type: Research Article
ISSN: 1525-383X

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Article
Publication date: 16 October 2007

Dong Kyoon Yoo and Jeong Ah Park

The purpose of this paper is to show how firms can enhance their service quality to increase customer satisfaction and thus financial performance? In answer to this question, four…

8030

Abstract

Purpose

The purpose of this paper is to show how firms can enhance their service quality to increase customer satisfaction and thus financial performance? In answer to this question, four factors (i.e. employees, perceived service quality, customers, and financial performance) are critical to the success of service firms. The purpose of this research is to provide a research framework that examines relationships among employees, perceived service quality, customers, and financial performance.

Design/methodology/approach

This research develops valid and reliable instruments to measure employee training, a shared understanding, perceived service quality, customer satisfaction, and financial performance. Structural equation modelling is employed to test hypotheses following the research framework.

Findings

Drawing on a sample of 129 hotels, the results of this research show that employee training has an influence on perceived service quality. A shared understanding among employees plays a critical role in enhancing perceived service quality. In addition, customer satisfaction mediates between perceived service quality and financial performance.

Originality/value

This research illustrates that management may keep the consistency and reliability of perceived service quality by increasing the capability of employees through training and a shared understanding. In the literature, the relationship between perceived service quality and financial performance has shown a mixed picture; both positive and negative influences. This research provides empirical evidence that customer satisfaction mediates between perceived service quality and financial performance. This research may help service firms understand how the important elements (i.e. employees, customers, perceived service quality, and financial performance) interact to influence the overall performance.

Details

International Journal of Quality & Reliability Management, vol. 24 no. 9
Type: Research Article
ISSN: 0265-671X

Keywords

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Article
Publication date: 5 April 2011

Dong Kyoon Yoo, Mark A. Vonderembse and T.S. Ragu‐Nathan

The purpose of this study is to address the nature of knowledge quality, describe its dimensions, and create valid and reliable instruments to measure it. Knowledge quality is

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Abstract

Purpose

The purpose of this study is to address the nature of knowledge quality, describe its dimensions, and create valid and reliable instruments to measure it. Knowledge quality is proposed as a second‐order factor model which includes three dimensions: intrinsic knowledge quality, contextual knowledge quality, and actionable knowledge quality. This study also aims to examine important antecedents to and an outcome of knowledge quality.

Design/methodology/approach

Data collected from 208 project teams were used to test measures of knowledge quality and to examine a proposed research framework by using LISREL for structural equation modeling.

Findings

Results support the claim that knowledge quality has three dimensions. The results also show that functional diversity, absorptive capacity, and knowledge networks are critical antecedents that positively impact knowledge quality, which in turn has an influence on innovation.

Research limitations/implications

The research framework enables academicians and practitioners to have important insights regarding the determinants of knowledge quality and its positive impact on innovation.

Practical implications

The valid and reliable instruments of knowledge quality provide a tool to analyze the strengths and weaknesses of intrinsic, contextual, and actionable knowledge quality. This study illustrates how firms can improve knowledge quality by integrating interdisciplinary knowledge.

Originality/values

This study identifies dimensions of knowledge quality and its antecedents and consequences.

Details

Journal of Knowledge Management, vol. 15 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

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Article
Publication date: 6 May 2014

Dong Kyoon Yoo

The purpose of this paper is to bridge the gap by addressing the substructures of perceived knowledge quality (PKQ) drawn upon the theory of sensemaking. It also examines…

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Abstract

Purpose

The purpose of this paper is to bridge the gap by addressing the substructures of perceived knowledge quality (PKQ) drawn upon the theory of sensemaking. It also examines interactions of the substructures which, in turn, have differing impacts on innovativeness. Additionally, this study illustrates which PKQ substructure is most affected by knowledge sharing. PKQ has become imperative, not an option, for innovativeness in the environment characterized by knowledge overload. However, there is little research on PKQ due to its abundant, variable nature.

Design/methodology/approach

The survey methodology was used to collect data. A total of 368 individuals in the USA participated in the study. The partial least squares analysis for structural equation modeling was used to test the research model.

Findings

Perceived intrinsic knowledge quality is most affected by knowledge sharing, while knowledge sharing is a critical determinant of three PKQ substructures (i.e. perceived intrinsic, contextual and actionable knowledge quality). Perceived intrinsic knowledge quality, however, is inadequate by itself and should be transformed into perceived contextual, actionable knowledge quality to produce innovativeness.

Research limitations/implications

This study addresses the shortfall of understanding the dynamics of PKQ’s substructures and unfolds theoretical links to knowledge sharing and innovativeness.

Practical implications

This study offers valuable insights to managers who face ongoing challenges in sharing knowledge and improving knowledge quality, thereby leading their quality of knowledge into innovativeness.

Originality/value

Despite growing recognition, few empirical studies on PKQ are present in the literature. This study contributes to understanding a holistic view of PKQ and its substructures with unique relationships by knowledge sharing and innovativeness.

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Article
Publication date: 1 July 2006

Dong Kyoon Yoo, S. Subba Rao and Paul Hong

This paper seeks to present an international comparative study on cultural differences and quality practices of four countries – Korea, USA, Mexico, and Taiwan. The paper aims to…

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Abstract

Purpose

This paper seeks to present an international comparative study on cultural differences and quality practices of four countries – Korea, USA, Mexico, and Taiwan. The paper aims to present a model, which depicts the relationships among cultures (i.e. power distance and collectivism), employee empowerment, and quality results (i.e. internal and external quality results).

Design/methodology/approach

An analysis of variance (ANOVA) and a discriminant analysis were employed to test hypotheses following the research model. Using reliable and valid instruments, data from four countries were collected on employee empowerment, and internal and external quality results to test the hypotheses.

Findings

The results suggest that collectivistic cultures, not power distance cultures, make a significant difference in employee empowerment, employee empowerment plays an important role in enhancing quality results in the four countries, and successful employee empowerment practices are not uniform across countries.

Originality/value

This paper makes a contribution to revealing the relationships among cultures, employee empowerment, and quality practices at the international level of study and to evoking managerial insights to multinational firms.

Details

International Journal of Quality & Reliability Management, vol. 23 no. 6
Type: Research Article
ISSN: 0265-671X

Keywords

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