Jaideep Motwani, Donald Klein and Raanan Horowitz
Several authors have investigated and proposed implementations for the theory of constraints (TOC) philosophy in manufacturing organizations. However, no study has addressed the…
Abstract
Several authors have investigated and proposed implementations for the theory of constraints (TOC) philosophy in manufacturing organizations. However, no study has addressed the application of TOC in service organizations. The second of two articles, illustrates how TOC can be applied to service and not‐for‐profit organizations. The first part explained the basic principles of TOC: in this issue those principles are applied in a health‐care environment.
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Ernesto D’Avanzo, Giovanni Pilato and Miltiadis Lytras
An ever-growing body of knowledge demonstrates the correlation among real-world phenomena and search query data issued on Google, as showed in the literature survey introduced in…
Abstract
Purpose
An ever-growing body of knowledge demonstrates the correlation among real-world phenomena and search query data issued on Google, as showed in the literature survey introduced in the following. The purpose of this paper is to introduce a pipeline, implemented as a web service, which, starting with recent Google Trends, allows a decision maker to monitor Twitter’s sentiment regarding these trends, enabling users to choose geographic areas for their monitors. In addition to the positive/negative sentiments about Google Trends, the pipeline offers the ability to view, on the same dashboard, the emotions that Google Trends triggers in the Twitter population. Such a set of tools, allows, as a whole, monitoring real-time on Twitter the feelings about Google Trends that would otherwise only fall into search statistics, even if useful. As a whole, the pipeline has no claim of prediction over the trends it tracks. Instead, it aims to provide a user with guidance about Google Trends, which, as the scientific literature demonstrates, is related to many real-world phenomena (e.g. epidemiology, economy, political science).
Design/methodology/approach
The proposed experimental framework allows the integration of Google search query data and Twitter social data. As new trends emerge in Google searches, the pipeline interrogates Twitter to track, also geographically, the feelings and emotions of Twitter users about new trends. The core of the pipeline is represented by a sentiment analysis framework that make use of a Bayesian machine learning device exploiting deep natural language processing modules to assign emotions and sentiment orientations to a collection of tweets geolocalized on the microblogging platform. The pipeline is accessible as a web service for any user authorized with credentials.
Findings
The employment of the pipeline for three different monitoring task (i.e. consumer electronics, healthcare, and politics) shows the plausibility of the proposed approach in order to measure social media sentiments and emotions concerning the trends emerged on Google searches.
Originality/value
The proposed approach aims to bridge the gap among Google search query data and sentiments that emerge on Twitter about these trends.
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Jaideep Motwani Donald Klein and Raanan Horowitz
Several authors have investigated and proposed implementation for the theory of constraints philosophy in manufacturing organizations. However, no study has addressed the…
Abstract
Several authors have investigated and proposed implementation for the theory of constraints philosophy in manufacturing organizations. However, no study has addressed the application of TOC (the theory of constraints) in service organizations. This two‐part article illustrates how TOC can be applied to service and not‐for‐profit organizations. Part 1 explains the basic principles of TOC.
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Donald Klein, Jaideep Motwani and Beth Cole
In recent years, there has been significant interest in the application of continuous quality improvement (CQI) into health care organizations. This paper reports the findings of…
Abstract
In recent years, there has been significant interest in the application of continuous quality improvement (CQI) into health care organizations. This paper reports the findings of an in‐depth, detailed investigation to identify and assess the ingredients that lead to the successful implementation of CQI programs in the emergency care of St Mary’s Hospital in Grand Rapids, Michigan. The field work was undertaken from January to November 1996.
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Adrian Carr and Yiannis Gabriel
The notion of the unconscious is introduced and contextualised as part of the larger psychodynamics relevant to the process of managing change. The other papers in this special…
Abstract
The notion of the unconscious is introduced and contextualised as part of the larger psychodynamics relevant to the process of managing change. The other papers in this special issue are introduced.