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Article
Publication date: 1 April 1996

Jaideep Motwani, Donald Klein and Raanan Horowitz

Several authors have investigated and proposed implementations for the theory of constraints (TOC) philosophy in manufacturing organizations. However, no study has addressed the…

3434

Abstract

Several authors have investigated and proposed implementations for the theory of constraints (TOC) philosophy in manufacturing organizations. However, no study has addressed the application of TOC in service organizations. The second of two articles, illustrates how TOC can be applied to service and not‐for‐profit organizations. The first part explained the basic principles of TOC: in this issue those principles are applied in a health‐care environment.

Details

Managing Service Quality: An International Journal, vol. 6 no. 2
Type: Research Article
ISSN: 0960-4529

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Article
Publication date: 5 September 2017

Ernesto D’Avanzo, Giovanni Pilato and Miltiadis Lytras

An ever-growing body of knowledge demonstrates the correlation among real-world phenomena and search query data issued on Google, as showed in the literature survey introduced in…

2673

Abstract

Purpose

An ever-growing body of knowledge demonstrates the correlation among real-world phenomena and search query data issued on Google, as showed in the literature survey introduced in the following. The purpose of this paper is to introduce a pipeline, implemented as a web service, which, starting with recent Google Trends, allows a decision maker to monitor Twitter’s sentiment regarding these trends, enabling users to choose geographic areas for their monitors. In addition to the positive/negative sentiments about Google Trends, the pipeline offers the ability to view, on the same dashboard, the emotions that Google Trends triggers in the Twitter population. Such a set of tools, allows, as a whole, monitoring real-time on Twitter the feelings about Google Trends that would otherwise only fall into search statistics, even if useful. As a whole, the pipeline has no claim of prediction over the trends it tracks. Instead, it aims to provide a user with guidance about Google Trends, which, as the scientific literature demonstrates, is related to many real-world phenomena (e.g. epidemiology, economy, political science).

Design/methodology/approach

The proposed experimental framework allows the integration of Google search query data and Twitter social data. As new trends emerge in Google searches, the pipeline interrogates Twitter to track, also geographically, the feelings and emotions of Twitter users about new trends. The core of the pipeline is represented by a sentiment analysis framework that make use of a Bayesian machine learning device exploiting deep natural language processing modules to assign emotions and sentiment orientations to a collection of tweets geolocalized on the microblogging platform. The pipeline is accessible as a web service for any user authorized with credentials.

Findings

The employment of the pipeline for three different monitoring task (i.e. consumer electronics, healthcare, and politics) shows the plausibility of the proposed approach in order to measure social media sentiments and emotions concerning the trends emerged on Google searches.

Originality/value

The proposed approach aims to bridge the gap among Google search query data and sentiments that emerge on Twitter about these trends.

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Article
Publication date: 1 February 1996

Jaideep Motwani Donald Klein and Raanan Horowitz

Several authors have investigated and proposed implementation for the theory of constraints philosophy in manufacturing organizations. However, no study has addressed the…

4145

Abstract

Several authors have investigated and proposed implementation for the theory of constraints philosophy in manufacturing organizations. However, no study has addressed the application of TOC (the theory of constraints) in service organizations. This two‐part article illustrates how TOC can be applied to service and not‐for‐profit organizations. Part 1 explains the basic principles of TOC.

Details

Managing Service Quality: An International Journal, vol. 6 no. 1
Type: Research Article
ISSN: 0960-4529

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Article
Publication date: 1 August 1998

Donald Klein, Jaideep Motwani and Beth Cole

In recent years, there has been significant interest in the application of continuous quality improvement (CQI) into health care organizations. This paper reports the findings of…

1182

Abstract

In recent years, there has been significant interest in the application of continuous quality improvement (CQI) into health care organizations. This paper reports the findings of an in‐depth, detailed investigation to identify and assess the ingredients that lead to the successful implementation of CQI programs in the emergency care of St Mary’s Hospital in Grand Rapids, Michigan. The field work was undertaken from January to November 1996.

Details

Managing Service Quality: An International Journal, vol. 8 no. 4
Type: Research Article
ISSN: 0960-4529

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Article
Publication date: 1 October 2001

Adrian Carr and Yiannis Gabriel

The notion of the unconscious is introduced and contextualised as part of the larger psychodynamics relevant to the process of managing change. The other papers in this special…

8389

Abstract

The notion of the unconscious is introduced and contextualised as part of the larger psychodynamics relevant to the process of managing change. The other papers in this special issue are introduced.

Details

Journal of Organizational Change Management, vol. 14 no. 5
Type: Research Article
ISSN: 0953-4814

Keywords

Available. Content available
Article
Publication date: 1 February 1998

Graeme Muirhead

37

Abstract

Details

Library Review, vol. 47 no. 1
Type: Research Article
ISSN: 0024-2535

Keywords

Available. Content available
Article
Publication date: 23 October 2009

1269

Abstract

Details

Accounting, Auditing & Accountability Journal, vol. 22 no. 8
Type: Research Article
ISSN: 0951-3574

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Book part
Publication date: 10 September 2018

David C. Giles

Abstract

Details

Twenty-First Century Celebrity: Fame In Digital Culture
Type: Book
ISBN: 978-1-78754-212-9

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Book part
Publication date: 30 January 1995

Don Patinkin

Abstract

Details

Economics, Econometrics and the LINK: Essays in Honor of Lawrence R.Klein
Type: Book
ISBN: 978-0-44481-787-7

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Abstract

Details

Trump Studies
Type: Book
ISBN: 978-1-78769-779-9

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