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Provides an analysis of why facility managers need to have risk management in the business world today. Details how the risk manager′s duties differ from those of the crisis manager – while the risk manager assesses potential incidents, the crisis manager actually manages a crisis environment. Discusses stockholder business and legal environments, then analyses the chemical waste management and crisis response requirements of different organizations.

Sexual harassment is more than a social issue; it impacts on worker productivity, employee communication and organizational morale. These are direct costs to industry, combined with indirect costs such as worker discontent, absenteeism and stress. Discusses the challenge for management to respond to educating employees before charges are filed; this includes policies, training programmes and punitive measures. Cites the controversial nomination of US Supreme Court Justice, Clarence Thomas, which galvanized women′s groups, who believe that he had engaged in prior harassment of an assistant, as a case study worthy of examination. In addition, a survey of several hundreds of men and women underscores differences in how gender affects attitudes towards appropriate behaviour in the work setting.