Anup Menon Nandialath, Emily David, Diya Das and Ramesh Mohan
Much of what we learn from empirical research is based on a specific empirical model(s) presented in the literature. However, the range of plausible models given the data is…
Abstract
Purpose
Much of what we learn from empirical research is based on a specific empirical model(s) presented in the literature. However, the range of plausible models given the data is potentially larger, thus creating an additional source of uncertainty termed: model uncertainty. The purpose of this paper is to examine the effect of model uncertainty on empirical research in HRM and suggest potential solutions to deal with the same.
Design/methodology/approach
Using a sample of call center employees from India, the authors test the robustness of predictors of intention to leave based on the unfolding model proposed by Harman et.al. (2007). Methodologically, the authors use Bayesian Model Averaging (BMA) to identify the specific variables within the unfolding model that have a robust relationship with turnover intentions after accounting for model uncertainty.
Findings
The findings show that indeed model uncertainty can impact what we learn from empirical studies. More specifically, in the context of the sample, using four plausible model specifications, the authors show that the conclusions can vary depending on which model the authors choose to interpret. Furthermore, using BMA, the authors find that only two variables, job satisfaction and perceived organizational support, are model specification independent robust predictors of intention to leave.
Practical implications
The research has specific implications for the development of HR analytics and informs managers on which are the most robust elements affecting attrition.
Originality/value
While empirical research typically acknowledges and corrects for the presence of sampling uncertainty through p-values, rarely does it acknowledge the presence of model uncertainty (which variables to include in a model). To the best of the authors’ knowledge, it is the first study to show the effect and offer a solution to studying total uncertainty (sampling uncertainty + model uncertainty) on empirical research in HRM. The work should open more doors toward more studies evaluating the robustness of key HRM constructs in explaining important work-related outcomes.
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Diya Das, Eileen Kwesiga, Shruti Sardesmukh and Norma Juma
Immigrant groups often pursue entrepreneurial endeavors in their new home country. Even though both immigrant entrepreneurship and organizational identity have received scholarly…
Abstract
Immigrant groups often pursue entrepreneurial endeavors in their new home country. Even though both immigrant entrepreneurship and organizational identity have received scholarly attention, there has been little systematic exploration of identity strategies pursued by immigrant-owned organizations. In this article, we develop a theoretical framework that draws on the concepts of liability of foreignness and social identity theory in the context of immigrant entrepreneurship. Our framework explores how immigrant entrepreneurs may negotiate identities for their firms through the development of specific identity strategies that confirm or underplay their national/ethnic identities in order to survive in their immediate environment. We develop a model that shows how these confirmations or underplaying strategies work both for firms that have an individualistic entrepreneurial orientation, as well as those with a collective/associative entrepreneurial orientation. We also suggest two contextual moderators to this relationship: (1) the image of the founder's country of origin, and (2) the presence of immigrant networks in the host country, which may alter the effectiveness of identity strategies in terms of organizational mortality outcomes.
In this article, we situate organizational cynicism at the nexus of the related constructs of burnout, stress, and antisocial behavior. We expand Dean, Brandes, and Dharwadkar's…
Abstract
In this article, we situate organizational cynicism at the nexus of the related constructs of burnout, stress, and antisocial behavior. We expand Dean, Brandes, and Dharwadkar's (1998) notion of behavioral cynicism to include cynical humor and cynical criticism. We also propose that cynical behavior has important, non-linear effects on employee work performance. Finally, we suggest that cynical behavior may act as a coping mechanism for employees and that such behavior moderates the stress–performance relationship.
Occupational stress and well-being continues to be an intriguing and exciting area for researchers. In our 5th volume of Research in Occupational Stress and Well Being, we offer…
Abstract
Occupational stress and well-being continues to be an intriguing and exciting area for researchers. In our 5th volume of Research in Occupational Stress and Well Being, we offer outstanding papers that examine several key issues in occupational stress. The theme for this volume is employee health, coping, and methodologies. The first four chapters take an in-depth look at the role of stress in physiological reactions and health consequences. The last three chapters examine the role of control and cynicism in occupational stress and also call for some new methodologies and the examination of nonlinear relationships in the study of occupational stress and well-being.
Diya Guha Roy, Sujoy Bhattacharya and Srabanti Mukherjee
This research theoretically proposed and empirically validated a Customer-Based Brand Equity (CBBE) scale specifically for Medical Tourism for emerging economies including recent…
Abstract
Purpose
This research theoretically proposed and empirically validated a Customer-Based Brand Equity (CBBE) scale specifically for Medical Tourism for emerging economies including recent findings from tourism theories such as gravity model and signalling theory, but more specifically accommodating political, cultural, economic, legal and social influences.
Design/methodology/approach
In-depth literature reviews from tourism, medical tourism, healthcare and hospitality domains are used to propose the theoretical model. The authors have used the lavaan package in R for the empirical analysis and model verification.
Findings
The research included, tested and verified the established latent variables such as “brand awareness”, “brand association”, “perceived quality” and “loyalty”, along with new observed variables for the CBBE scale from the theoretical perspectives of this research. “Infrastructure” has emerged as a new scale construct and “culture” was found to be a moderating variable for “perceived quality” in the CBBE scale, which are novel additions to the literature.
Originality/value
The research contributed to scale refining, latent construct assessment, and fine-tuning of the observed variables for the mentioned theoretical gaps.
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Diya Guha Roy, Srabanti Mukherjee and Sujoy Bhattacharya
The medical tourism market across the globe lacks a consolidated, standard customer-based brand equity (CBBE) scale till the present day. The purpose of this research is to…
Abstract
Purpose
The medical tourism market across the globe lacks a consolidated, standard customer-based brand equity (CBBE) scale till the present day. The purpose of this research is to theorize a scale with probable existing dimensions and based on prior literature adding culture and infrastructure/superstructure as new components for global comparison among BRICS and SAARC nations. This empirical research initiates laying the foundation of deriving a unified scale.
Design/methodology/approach
Extensive literature reviews from leading academic journals, books and web information were used to theoretically propose the scale. R (an open source coding language) was used for quantitative analysis.
Findings
Culture (environment index) and infrastructure/superstructure (industry/economic index) were found to be relevant in the context of CBBE scale for medical tourism. The other dimensions are brand awareness, brand association, perceived quality and loyalty.
Research limitations/implications
The research literature was fragmented because of international scopes of medical tourism destinations as well as a variety of medical services offered. The dynamic nature of this industry, which is dependent on several factors such as healthcare, cost, related services, tourism etc. made it difficult to access the real contribution of individual items.
Practical implications
This paper proposes the foundation to develop a CBBE scale for medical tourism in India, adding culture and infrastructure/superstructure as new dimensions. It opens doors for new research with scale refining, branding assessment and fine-tuning items for the new dimensions.
Originality/value
This research is the first of its kind to create a standard CBBE scale for developing countries. It has added a new set of literature and consolidated prior contextual works on culture and infrastructure in reference to medical tourism. The questionnaire is of practical value to hospitals. The interview transcript is novel in nature for future works.
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A celebration of possible transformations of our radical andmainstream discourses of globalization. Begins by displacing twoconventional dualizations that inform our scholarly…
Abstract
A celebration of possible transformations of our radical and mainstream discourses of globalization. Begins by displacing two conventional dualizations that inform our scholarly theorizing and practice: between the global and the local and between our work and ourselves. Advocating politics of abundance and generosity that celebrates ontological exuberance and the creation of transformative realities, invites academic élites to co‐create global possibilities in the service of all life and all ways of life. Enjoying the multiple possibilities of texts three narrative evocations follow – the sacred, the erotic and the ecological. The postcolonial gifts of these three dimensions inform possible transformations for us as teachers, enquirers and practitioners. It concludes with invitations to action and offerings of service.
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Vipin Singh, Amrik Singh and Jyoti Prakash
Odisha is an eastern coastal destination filled with hidden and unexplored cultural and culinary heritage that has the potential to be a sight of food tourism with its rich wealth…
Abstract
Odisha is an eastern coastal destination filled with hidden and unexplored cultural and culinary heritage that has the potential to be a sight of food tourism with its rich wealth within its territorial borders. Food has always been a significant element and marketing tool for promoting the beachfront destination's cultural significance. Therefore, seeing the aspect, researchers made a keen interest in investigating and understanding the identification and mapping of the tropical food variations that existed in the region. Additionally, the purpose of the research study is to assess the impact that culinary tourism has on the economy of the region as well as its capacity to attract visitors. Through this study, the undiscovered prospects of culinary tourism in Odisha will be uncovered, and the tourist department of the state will get vital information that will help them improve the development and marketing of the local culture.